Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Summit Road

stars
stars 11 July 2016
Moving my brother to Summit Road is the best thing we’ve ever done for him. As soon as we met the staff, we knew it was a kind, caring environment. They showed huge interest in him, treating him with care and respect. We sensed the warmth and affection there - it was clearly a friendly and loving environment. My brother responded very well to all that love and attention and thrives and flourishes under the care of wonderful staff. He has his confidence back, has rediscovered and improved upon his eating and drinking skills, and has never been happier. All our lives changed for the better once Outlook took over his care. Not a day goes by when we don’t give thanks for having him with them. Summit Road = peace of mind.
Review from Mary (Sister of Resident/Service User)