Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Puttenhoe Residential Home

stars
stars 11 July 2017
I wrote a review last year when my Mother first went into this care home. She has been here almost a year and she is well cared for, looked after and I have no concerns or worries about her. She's happy, always cheerful and absolutely loves the carers. Only a slight concern I have is she doesn't appear to have Dementia as bad as the other residents so she only communicates with us her family who visit daily and the carers and other residential visitors she gets on very well with, I just wish there was someone that she could actually be more friendly with who also lives there. The other residents don't seem to communicate with her, she did make a friend who was only there for respite for a few months but has gone into another home permanently as there was not enough room for her to stay. I just hope she can return when there is a room available.
Review from Jeanie R (Daughter of Resident/Service User)