Submit a Review for Maitland House
11 Maitland Road, Reading, RG1 6NL
View Full Details of Maitland HouseLatest Reviews for Maitland House
15 January 2025
I would like to pass on my thanks and gratitude to the manager and team, especially the chef for the excellent perfectly cooked turkey and meal in general. Last year's meal was very good though this year's was certainly superior. The care workers had also been roped in and they also went that extra mile. As a son-in-law of one of your residents at Maitland House, I have been delighted by the choice of home's my wife had made for her step-father. Well done to all, I do hope that the whole team gets to see my grateful thanks for a great time at today's lunch.
02 October 2024
My Aunt has lived at Maitland House since 2019 until she passed away recently. She especially loved the garden. She was very happy at Maitland House. The staff have always been very kind, courteous and professional. They have provided an excellent standard of care. I would not hesitate to recommend Maitland House.
15 April 2024
I spent 2 weeks respite at Maitland House. I was looked after with kindness and understanding and the other residents were welcoming and friendly. I would recommend Abbeyfield unhesitatingly as a care home where care and kindness come first.
26 May 2023
Dad came to you in March 2023, and from day one, Dad has been made to feel very welcome. My sister and I have found the team at Maitland House to be very friendly, from management to all the carers. After we come away from visiting Dad, we both know he is in safe hands with your team until our next visit. Maitland management and staff keep up the good work.
25 May 2023
My mother has settled well into Maitland House. She enjoys participating in the range of activities and outings available. These are all very well organised. The carers are extremely attentive, supportive and professional in approach. An excellent standard of hygiene is maintained. There is a lovely homely and relaxed atmosphere to Maitland House. Whilst we are still waiting for some issues relating to her room to be sorted, Mum very much enjoys having a view of the lovely garden.
21 February 2023
Since my dad became a resident at Maitland House Care Home in the summer of 2022, we have been impressed with the professionalism and level of care provided. He often referred to the accommodation and surroundings being likened to a hotel and he loved the place and the people, both staff and residents. The staff attended to his every need, always polite and courteous. In the last few weeks of my father's life, the staff at Maitland House went above and beyond our expectations. They supported both my father and our family in this most difficult of times.
01 December 2022
My mother has been under the care of Maitland House now for just over a year and we have seen a marked improvement in her health, confidence and well-being during this time. She enjoys the relaxed and safe environment provided by the staff, engages with activities that are run and now eats more than she used to which is great to see. The room facilities are perfect for her and she often looks forward to spending time with other residents playing scrabble and other board games. Moving forward we hope to continue to see the high standards being kept and would highly recommend this facility, the staff are great!
30 November 2022
Since my dad entered Maitland House in June 2022 the staff have been exemplary in their care for him. We have been satisfied with every aspect and we feel at peace that he is in the care of people who are capable, kind, attentive and respectful of his wishes. The family visit him 3-4 times weekly and friends are also regular in their visits. The managerial staff and carers alike have been helpful to us and kept us informed at every stage. Under their excellent care, my dad has improved, especially in his mobility and continence and this is in no small part due to the gentle but persistent encouragement of the carers. The home has a lovely comfortable feel about it, it is always clean and never smells unpleasant. We are so grateful that Dad is somewhere where he is safe, people are looking after him and it is somewhere we like to visit!
29 November 2022
I would like to see the residents given more stimulation, not just in the form of activities arranged but also more time spent just talking to residents and encouraging them to talk to other residents. Currently at Maitland House in communal areas, residents sit without talking and as a result, many fall asleep. Maitland House still maintains strict mask wearing for visitors and exclusion for taking tea with their relatives. Although I appreciate that this is to protect residents from infection, other care homes have now relaxed this policy, suggesting it comes from government guidelines and not regulations. I believe this now needs to be reviewed. A less rigid policy in face mask wearing helps the residents to join in conversations as they can hear easier and having tea together makes for a more social visit.
04 December 2020
The Church has organised "songs of praise" on a monthly basis for many years at Abbeyfield and it's a joy to see the residents singing traditional hymns and enjoying a thought-provoking talk. On average 12 to 15 residents join us every month and we have had to move to the dining room from the lounge as numbers increase, we are grateful to the staff and to the activities organiser who are so helpful in bringing the residents to our meetings, we look forward to starting our time together again when circumstances allow.
30 January 2020
My mother lived at Abbeyfield House for about 18 months and once said to me "I never though I would be so well cared for". It is a real home for home with a stable group of staff who genuinely show affection and care for the residents. A variety of interesting activities are provided and birthday and festivals are celebrated, with a birthday and Christmas present from the staff. It is a community that the family feel part of and are involved. Mum had a good keyworker but sometimes, channels of communication were unclear to me.
22 October 2019
My mother has been here for 1 year. Every time I have come to see her I am struck by the kindness, friendliness and happy disposition of all the staff here. My mum is very settled and happy here, because of the way she is looked after. If I was ever in the situation of having to go into a care home I would happily choose this one.
Latest Reviews for Maitland House
15 January 2025
I would like to pass on my thanks and gratitude to the manager and team, especially the chef for the excellent perfectly cooked turkey and meal in general. Last year's meal was very good though this year's was certainly superior. The care workers had also been roped in and they also went that extra mile. As a son-in-law of one of your residents at Maitland House, I have been delighted by the choice of home's my wife had made for her step-father. Well done to all, I do hope that the whole team gets to see my grateful thanks for a great time at today's lunch.
02 October 2024
My Aunt has lived at Maitland House since 2019 until she passed away recently. She especially loved the garden. She was very happy at Maitland House. The staff have always been very kind, courteous and professional. They have provided an excellent standard of care. I would not hesitate to recommend Maitland House.
15 April 2024
I spent 2 weeks respite at Maitland House. I was looked after with kindness and understanding and the other residents were welcoming and friendly. I would recommend Abbeyfield unhesitatingly as a care home where care and kindness come first.
26 May 2023
Dad came to you in March 2023, and from day one, Dad has been made to feel very welcome. My sister and I have found the team at Maitland House to be very friendly, from management to all the carers. After we come away from visiting Dad, we both know he is in safe hands with your team until our next visit. Maitland management and staff keep up the good work.
25 May 2023
My mother has settled well into Maitland House. She enjoys participating in the range of activities and outings available. These are all very well organised. The carers are extremely attentive, supportive and professional in approach. An excellent standard of hygiene is maintained. There is a lovely homely and relaxed atmosphere to Maitland House. Whilst we are still waiting for some issues relating to her room to be sorted, Mum very much enjoys having a view of the lovely garden.
21 February 2023
Since my dad became a resident at Maitland House Care Home in the summer of 2022, we have been impressed with the professionalism and level of care provided. He often referred to the accommodation and surroundings being likened to a hotel and he loved the place and the people, both staff and residents. The staff attended to his every need, always polite and courteous. In the last few weeks of my father's life, the staff at Maitland House went above and beyond our expectations. They supported both my father and our family in this most difficult of times.
01 December 2022
My mother has been under the care of Maitland House now for just over a year and we have seen a marked improvement in her health, confidence and well-being during this time. She enjoys the relaxed and safe environment provided by the staff, engages with activities that are run and now eats more than she used to which is great to see. The room facilities are perfect for her and she often looks forward to spending time with other residents playing scrabble and other board games. Moving forward we hope to continue to see the high standards being kept and would highly recommend this facility, the staff are great!
30 November 2022
Since my dad entered Maitland House in June 2022 the staff have been exemplary in their care for him. We have been satisfied with every aspect and we feel at peace that he is in the care of people who are capable, kind, attentive and respectful of his wishes. The family visit him 3-4 times weekly and friends are also regular in their visits. The managerial staff and carers alike have been helpful to us and kept us informed at every stage. Under their excellent care, my dad has improved, especially in his mobility and continence and this is in no small part due to the gentle but persistent encouragement of the carers. The home has a lovely comfortable feel about it, it is always clean and never smells unpleasant. We are so grateful that Dad is somewhere where he is safe, people are looking after him and it is somewhere we like to visit!
29 November 2022
I would like to see the residents given more stimulation, not just in the form of activities arranged but also more time spent just talking to residents and encouraging them to talk to other residents. Currently at Maitland House in communal areas, residents sit without talking and as a result, many fall asleep. Maitland House still maintains strict mask wearing for visitors and exclusion for taking tea with their relatives. Although I appreciate that this is to protect residents from infection, other care homes have now relaxed this policy, suggesting it comes from government guidelines and not regulations. I believe this now needs to be reviewed. A less rigid policy in face mask wearing helps the residents to join in conversations as they can hear easier and having tea together makes for a more social visit.
04 December 2020
The Church has organised "songs of praise" on a monthly basis for many years at Abbeyfield and it's a joy to see the residents singing traditional hymns and enjoying a thought-provoking talk. On average 12 to 15 residents join us every month and we have had to move to the dining room from the lounge as numbers increase, we are grateful to the staff and to the activities organiser who are so helpful in bringing the residents to our meetings, we look forward to starting our time together again when circumstances allow.
30 January 2020
My mother lived at Abbeyfield House for about 18 months and once said to me "I never though I would be so well cared for". It is a real home for home with a stable group of staff who genuinely show affection and care for the residents. A variety of interesting activities are provided and birthday and festivals are celebrated, with a birthday and Christmas present from the staff. It is a community that the family feel part of and are involved. Mum had a good keyworker but sometimes, channels of communication were unclear to me.
22 October 2019
My mother has been here for 1 year. Every time I have come to see her I am struck by the kindness, friendliness and happy disposition of all the staff here. My mum is very settled and happy here, because of the way she is looked after. If I was ever in the situation of having to go into a care home I would happily choose this one.