Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Valerie's Residential Care Home

stars
stars 04 September 2024
I'm happy to say that the care home and its staff are now very satisfactory. The differences since the new manager arrived have been quite remarkable, she seems to have energised the staff and started a lot of improvements to the home itself. There is still much to be done, but I feel confident that with the right support, Valerie's could become a flagship home.
Review from Gwyn A (Brother of Resident/Service User)