Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Valerie's Residential Care Home

stars
stars 29 May 2025
Mum was in hospital for 3 months wen it was decided she needed round the clock care this was the hardest decision I had to make i looked at several homes very posh and lovely places but something was missing.i came across valeries and realised what it was .mum can't see or hear very well but I knew she could feel. The love. Support.amd care from the amazing staff and management mum settled instantly and began to improve .we all want the best for our loved one's and I know I made the best decision this place feels like home it's filled with love. Laughter and genuine care
Review from Deborah M (Daughter of Resident/Service User)
stars
stars 16 May 2025
My dad went to Valeries two years ago and the staff were incredible! They treated him with love, care and attention. We could not have asked for more from the manager and all the staff there. They were brilliant and I cannot recommend Valeries enough!
Review from andrew j (Son of Resident/Service User)
stars
stars 16 May 2025
It is a small home however the staff are so kind and that's all we can ask for kindness goes a long way. They always smile and treat people with respect .The Manager interacts with the residents and families
Review from A P (Son-in-law of Resident/Service User)
stars
stars 04 September 2024
I'm happy to say that the care home and its staff are now very satisfactory. The differences since the new manager arrived have been quite remarkable, she seems to have energised the staff and started a lot of improvements to the home itself. There is still much to be done, but I feel confident that with the right support, Valerie's could become a flagship home.
Review from Gwyn A (Brother of Resident/Service User)