Latest Reviews for Rayners
30 January 2025
My granny used to come to this home for respite to see if she likes it and then settle down she starts living there. Joined in with activities and had her hair done. Listen to music in her bedroom. Visited my mum for Christmas and birthday. She went to the Lantern Club.
24 January 2025
Dad moved to Rayners in 2022 and resided there until he sadly passed away at the end of 2024. The level of support and care Dad received from the moment he moved into Rayner's was incredible. The home is very well maintained, the staff very attentive, professional, and highly qualified, and consistently go above and beyond. The food is varied and of a very high quality. The gardens are well maintained, and there are always activities available. Towards the end of Dad's life, the staff couldn't have been more attentive and caring, their compassion and support at such a difficult time was outstanding and will always be appreciated and remembered. Thank you. I highly recommend Rayners Care Home.
16 October 2024
I have been here 3 and a half years and really have loved my time at Rayners. Recently however there has been a drop in your standards which has upset me, please don't let this happen.
16 October 2024
Dad's illness came on very quickly and Rayners couldn't have been more supportive to expedite a fast admission to their home. Despite him wishing to spend his final years there, he only managed one week before his passing, but the care he received during that time was exemplary. He always looked so comfortable and all aspects of his care were managed with professionalism and compassion. The support to us, the family, at this difficult time was outstanding and will always be remembered. I can't recommend this home highly enough.
02 September 2024
The end-of-life care provided to my mother was second to none and I cannot praise the staff at all levels in the home highly enough. Mum spent 18 months at Rayners and was made so welcome and cared for so well that she was delighted to call it home. The support given and compassion shown in her last few weeks, the hugs and kisses she was given helped her and us, her family get through a very difficult time.
12 April 2024
When it became clear that my mother had to move out of her home, initially on a temporary basis, a family friend steered us in the direction of Rayners, which we visited and chose. The whole ethos of Rayners, including the staff is resident centric. Residents are welcomed and cared for as part of the family and importantly as an individual. My partner and my daughter-in-law both have professional experience of visiting care homes. Both agree this is the best care home they have visited and an exemplar of what an excellent care home should be. It took a long while for Mum to settle down and with the patience and attention of the staff, she is now engaged in life at Rayners and enjoys the strong relationships she has with the staff. The food is very good, the safe-guarding procedures watertight and the medical and medication supervision extremely conscientious. We are very lucky to have found Rayners indeed.
19 March 2024
My 93-year-old mother has been a resident at Rayners for 3 years. I can't praise the friendly and professional staff highly enough. The care, kindness, comfort and atmosphere my mother receives on a daily basis is outstanding. When she first arrived from hospital she was so frail, we thought she wouldn't be with us 3 nights let alone 3 years! She now feels so much at home and wouldn't be anywhere else. Her recovery was truly incredible. It's a joy to visit her and we have peace of mind for the first time in a very long time after trying to care for both her and my late father in their own home. I highly recommend Rayners (Extra Care) Home.
05 March 2024
My father came straight to Rayners from hospital. He has lived in this area for the last 50 years so we were delighted to find somewhere he was familiar with. He always said he didnt want to go into a care home so we were a little concerned how he would feel. We couldn’t have been more wrong because he has settled in so well. This is due to the lovely, kind friendly staff. He says he couldn’t ask for anything more. The food is delicious and homemade, he has been encouraged to join in the activities which has really helped his confidence and mind. He loves to walk with his zimmer around the pathway - looking at the fish and birds. We as a family are delighted with his progress. His well-being and safety are our main concerns. Thank you Rayners for giving us our dad back!
04 March 2024
My mother passed away in January 2024 and all the staff at Rayners looked after her in her final days with care, respect and love. My mother lived at Rayners for 3 years since she had a fall at home and was unable to return home after leaving hospital. After an initial settling-in period, she was so happy there and was always saying that there was nowhere better to live. The managers run Rayners in a very professional manner and their every action is carried out with the residents in mind. The manager and her staff are so caring and respectful to all the residents and really do make it 'a family home for all'.
09 January 2024
I joined my mother for Christmas dinner, it was a shambles disorganised, with no music, no atmosphere, and giving medication to the residents during their Christmas dinner so they couldn't relax and enjoy their Christmas Day celebration. No music, carers shouting at each other and putting the residents on different tables, unfortunately, if my mother is there next year we will definitely not be having Christmas dinner at Rayners. We will book a hotel.
27 November 2023
My nan thoroughly enjoyed her time at Rayners. She was cared for with dignity and kindness to the end. There were lots of activities for her to take part in if she wanted to and the food provided was fantastic. Rayners kindly let my mum and I join the residents for lunch on several occasions which was lovely.
22 November 2023
Had reservations about my friend going into a care home but from the moment we first saw Rayners, I said that if going into a care home was what she really wanted then this was the place to be.
21 November 2023
Warm, welcoming and caring. Excellent food. Clean. Laundry service is excellent. Respect confidence.
20 November 2023
I can only comment on my experience over three weeks but during that time, I have been made to feel welcome. I have been offered what I am looking for and have experienced a genuine level of personal care. Thank you very much for your care and attention.
16 November 2023
My mum spent just over three years at Rayners Care Home and always felt safe and well cared for. She enjoyed the activities and the entertainment provided. The food was of a very good standard and it was particularly nice to be able to join her for lunch sometimes too. A wonderful, caring care home. Mum was lucky to spend her last few years in such a nice environment.
09 November 2023
Rayners Care Home is an 'extra care home' and all staff are encouraged to take ‘extra care’, manifesting gracious behaviour and a welcoming smile to all residents. Dealing with residents’ problems, healthwise or other, or to those who are particularly vulnerable is given with much sensitivity. Activities form a vital part of the day. Staff are encouraged to have fun with the residents, but at the same time to be unobtrusive in their handling of residents' care needs. Dealing with residents’ problems, health-wise or other-wise are clear priorities. My fellow residents and I are happy to live at Rayners.
27 October 2023
My mum moved into Rayners Care Home in December 2022 before sadly passing in August 2023. I worked there many years ago as a night carer. I recognised a few faces from that time! Believe me, it is rare to see staff stay on for so long and is a testament to the home as an employer. Happy carers, happy residents! Lovely, quality, compassionate and respectful care was consistently given to Mum. Mum knew her own mind and was given the freedom to decide what she wanted to do. Everyone from those who clean to carers to senior staff treated Mum so well. Everyone worked hard to meet her needs, and I know she was happier there than she would have been anywhere else. Her end of life was quick and unexpected, but the home did everything it could to make sure she was being seen by the GP and to keep her as clean and comfortable as possible. They kept me informed throughout. She passed peacefully with no fear, and care was on hand. Thank you, everyone, and thank you to one member of staff for attending the funeral.
21 July 2023
Visiting a friend to play bridge. Very friendly staff.
12 July 2023
My mother has been a resident at Rayners for over seven years. She is very happy and extremely well cared for. Her increasing needs have always been anticipated and promptly provided for. The staff are respectful, infinitely patient and everyone is treated as an individual personality. The gardens are delightful and easily accessible. Rayners is in the heart of a thriving village with a school, a pub and a shop. My mother and I could not have chosen a better place for her to live. Rayners is wonderful!
07 July 2023
Our very good friend moved from a full life as a mother, grandmother and great-grandmother, enjoying all the things that such a life can offer in the house and garden, to Rayners (after a fall). We were all very worried about how she would be able to cope with the transition to such a very different life. It has been absolutely amazing how she has settled in. The staff couldn't have been more kind, understanding, helpful and cheerful at all times and she is very happy with her new life. I certainly hope that when the time comes, I shall be able to go to Rayners. I've never seen anywhere else like it.
Latest Reviews for Rayners
30 January 2025
My granny used to come to this home for respite to see if she likes it and then settle down she starts living there. Joined in with activities and had her hair done. Listen to music in her bedroom. Visited my mum for Christmas and birthday. She went to the Lantern Club.
24 January 2025
Dad moved to Rayners in 2022 and resided there until he sadly passed away at the end of 2024. The level of support and care Dad received from the moment he moved into Rayner's was incredible. The home is very well maintained, the staff very attentive, professional, and highly qualified, and consistently go above and beyond. The food is varied and of a very high quality. The gardens are well maintained, and there are always activities available. Towards the end of Dad's life, the staff couldn't have been more attentive and caring, their compassion and support at such a difficult time was outstanding and will always be appreciated and remembered. Thank you. I highly recommend Rayners Care Home.
16 October 2024
I have been here 3 and a half years and really have loved my time at Rayners. Recently however there has been a drop in your standards which has upset me, please don't let this happen.
16 October 2024
Dad's illness came on very quickly and Rayners couldn't have been more supportive to expedite a fast admission to their home. Despite him wishing to spend his final years there, he only managed one week before his passing, but the care he received during that time was exemplary. He always looked so comfortable and all aspects of his care were managed with professionalism and compassion. The support to us, the family, at this difficult time was outstanding and will always be remembered. I can't recommend this home highly enough.
02 September 2024
The end-of-life care provided to my mother was second to none and I cannot praise the staff at all levels in the home highly enough. Mum spent 18 months at Rayners and was made so welcome and cared for so well that she was delighted to call it home. The support given and compassion shown in her last few weeks, the hugs and kisses she was given helped her and us, her family get through a very difficult time.
12 April 2024
When it became clear that my mother had to move out of her home, initially on a temporary basis, a family friend steered us in the direction of Rayners, which we visited and chose. The whole ethos of Rayners, including the staff is resident centric. Residents are welcomed and cared for as part of the family and importantly as an individual. My partner and my daughter-in-law both have professional experience of visiting care homes. Both agree this is the best care home they have visited and an exemplar of what an excellent care home should be. It took a long while for Mum to settle down and with the patience and attention of the staff, she is now engaged in life at Rayners and enjoys the strong relationships she has with the staff. The food is very good, the safe-guarding procedures watertight and the medical and medication supervision extremely conscientious. We are very lucky to have found Rayners indeed.
19 March 2024
My 93-year-old mother has been a resident at Rayners for 3 years. I can't praise the friendly and professional staff highly enough. The care, kindness, comfort and atmosphere my mother receives on a daily basis is outstanding. When she first arrived from hospital she was so frail, we thought she wouldn't be with us 3 nights let alone 3 years! She now feels so much at home and wouldn't be anywhere else. Her recovery was truly incredible. It's a joy to visit her and we have peace of mind for the first time in a very long time after trying to care for both her and my late father in their own home. I highly recommend Rayners (Extra Care) Home.
05 March 2024
My father came straight to Rayners from hospital. He has lived in this area for the last 50 years so we were delighted to find somewhere he was familiar with. He always said he didnt want to go into a care home so we were a little concerned how he would feel. We couldn’t have been more wrong because he has settled in so well. This is due to the lovely, kind friendly staff. He says he couldn’t ask for anything more. The food is delicious and homemade, he has been encouraged to join in the activities which has really helped his confidence and mind. He loves to walk with his zimmer around the pathway - looking at the fish and birds. We as a family are delighted with his progress. His well-being and safety are our main concerns. Thank you Rayners for giving us our dad back!
04 March 2024
My mother passed away in January 2024 and all the staff at Rayners looked after her in her final days with care, respect and love. My mother lived at Rayners for 3 years since she had a fall at home and was unable to return home after leaving hospital. After an initial settling-in period, she was so happy there and was always saying that there was nowhere better to live. The managers run Rayners in a very professional manner and their every action is carried out with the residents in mind. The manager and her staff are so caring and respectful to all the residents and really do make it 'a family home for all'.
09 January 2024
I joined my mother for Christmas dinner, it was a shambles disorganised, with no music, no atmosphere, and giving medication to the residents during their Christmas dinner so they couldn't relax and enjoy their Christmas Day celebration. No music, carers shouting at each other and putting the residents on different tables, unfortunately, if my mother is there next year we will definitely not be having Christmas dinner at Rayners. We will book a hotel.
27 November 2023
My nan thoroughly enjoyed her time at Rayners. She was cared for with dignity and kindness to the end. There were lots of activities for her to take part in if she wanted to and the food provided was fantastic. Rayners kindly let my mum and I join the residents for lunch on several occasions which was lovely.
22 November 2023
Had reservations about my friend going into a care home but from the moment we first saw Rayners, I said that if going into a care home was what she really wanted then this was the place to be.
21 November 2023
Warm, welcoming and caring. Excellent food. Clean. Laundry service is excellent. Respect confidence.
20 November 2023
I can only comment on my experience over three weeks but during that time, I have been made to feel welcome. I have been offered what I am looking for and have experienced a genuine level of personal care. Thank you very much for your care and attention.
16 November 2023
My mum spent just over three years at Rayners Care Home and always felt safe and well cared for. She enjoyed the activities and the entertainment provided. The food was of a very good standard and it was particularly nice to be able to join her for lunch sometimes too. A wonderful, caring care home. Mum was lucky to spend her last few years in such a nice environment.
09 November 2023
Rayners Care Home is an 'extra care home' and all staff are encouraged to take ‘extra care’, manifesting gracious behaviour and a welcoming smile to all residents. Dealing with residents’ problems, healthwise or other, or to those who are particularly vulnerable is given with much sensitivity. Activities form a vital part of the day. Staff are encouraged to have fun with the residents, but at the same time to be unobtrusive in their handling of residents' care needs. Dealing with residents’ problems, health-wise or other-wise are clear priorities. My fellow residents and I are happy to live at Rayners.
27 October 2023
My mum moved into Rayners Care Home in December 2022 before sadly passing in August 2023. I worked there many years ago as a night carer. I recognised a few faces from that time! Believe me, it is rare to see staff stay on for so long and is a testament to the home as an employer. Happy carers, happy residents! Lovely, quality, compassionate and respectful care was consistently given to Mum. Mum knew her own mind and was given the freedom to decide what she wanted to do. Everyone from those who clean to carers to senior staff treated Mum so well. Everyone worked hard to meet her needs, and I know she was happier there than she would have been anywhere else. Her end of life was quick and unexpected, but the home did everything it could to make sure she was being seen by the GP and to keep her as clean and comfortable as possible. They kept me informed throughout. She passed peacefully with no fear, and care was on hand. Thank you, everyone, and thank you to one member of staff for attending the funeral.
21 July 2023
Visiting a friend to play bridge. Very friendly staff.
12 July 2023
My mother has been a resident at Rayners for over seven years. She is very happy and extremely well cared for. Her increasing needs have always been anticipated and promptly provided for. The staff are respectful, infinitely patient and everyone is treated as an individual personality. The gardens are delightful and easily accessible. Rayners is in the heart of a thriving village with a school, a pub and a shop. My mother and I could not have chosen a better place for her to live. Rayners is wonderful!
07 July 2023
Our very good friend moved from a full life as a mother, grandmother and great-grandmother, enjoying all the things that such a life can offer in the house and garden, to Rayners (after a fall). We were all very worried about how she would be able to cope with the transition to such a very different life. It has been absolutely amazing how she has settled in. The staff couldn't have been more kind, understanding, helpful and cheerful at all times and she is very happy with her new life. I certainly hope that when the time comes, I shall be able to go to Rayners. I've never seen anywhere else like it.