Submit a Review for Aveley Lodge Care Home
Abberton Road, Fingringhoe, Colchester, CO5 7AS
View Full Details of Aveley Lodge Care HomeLatest Reviews for Aveley Lodge Care Home
16 December 2024
Dad moved into Aveley Lodge at the end of July 2024. The staff were excellent at getting him settled in and the dedicated activities team soon had him joining in with all the different activities that they were organising and spent much time finding out about his interests and his past. Sadly my mum passed away in August and all the staff were fantastic with Dad and really supported us as a family during that sad time. Every member of staff knows each resident so well and can't do more to make them all comfortable and safe. Dad had a birthday in November and the chef made him a personalised cake which was so kind. I would highly recommend Aveley Lodge to anyone who is looking for an excellent home for their loved one.
06 December 2024
My mother initially went into Aveley Lodge Care Home in October 2018 for three weeks whilst I was on holiday. Upon my return she was given the option of returning home or staying in Aveley Lodge permanently. She had no hesitation in saying that she wanted to stay there. She was in very good health initially but after 9 months or so was diagnosed with Dementia which got worse as the years progressed. I was a very regular visitor and can honestly say that never once did I have any concern about how my mum was being cared for. She was always well presented, her hair was done beautifully and she even had her nails painted. I have nothing but thanks and praise for the wonderful staff who looked after her for the 6 years she was a resident. When it became evident that she was nearing the end of her life I was with her as much as I could, day and night and the staff still treated her with the love and dignity she had always received from them. Thank you so much.
19 January 2024
I obviously am not a resident but reviewing what I have seen, what my dealings have been with staff and management and what my mother has said to me. The care home is well run and all the staff members are very helpful. My mother is very happy and tells me that the staff treat her well and she has her favourite staff members. I only have dealings with two on-site managers who are extremely nice and helpful. I do not have much contact with higher management. Overall a good care home.
24 November 2023
My dad was in Aveley Lodge for just over 18 months. From the first interaction we had with the manager and the team they have been excellent. Dad was admitted to Aveley following the emergency hospitalisation of my mum at a time when I was isolating due to Covid. To say this was a stressful period would be an understatement. However, the manager and the team came highly recommended and we came to see why. The individualised, personal and attentive care that Dad received throughout his stay made his last 18 months as comforting and enjoyable as they could be. This was noted throughout the team, whether they were care staff, housekeeping or the excellent entertainment team. Even the chef and kitchen team knew Dad's wants and needs and where possible responded to his personal situation. I would not hesitate the recommend it.
31 July 2023
Our mother has been a resident at Aveley Lodge for approaching two years now, having been diagnosed with vascular dementia in 2021 and not being capable of looking after herself or safely take her medicine. She has a range of other conditions requiring medication to be taken throughout each day, including morning injections for diabetes. Sadly her condition is slowly changing her, altering her personality and making her behaviour more erratic and difficult for those around her - both her fellow residents and staff - for which we apologise. All the staff at Aveley Lodge are dedicated, very caring, highly professional and generally excellent; keeping all residents comfortable and safe - treating all residents and their visitors with dignity and respect. The staff make great effort to create a happy care home environment, to urge participation in the various activities each day/week and to encourage the positive engagement with our mother despite her variable behaviour.
08 July 2023
I visit my sister on a regular basis and always find the staff happy, caring and very helpful if I have any queries about my sister. The new visitor's room where visitors can make themselves tea, coffee and hot chocolate is a welcome bonus. I'd be happy to recommend Aveley Lodge Care Home to friends and family.
08 July 2023
Our mother has been a resident at Aveley Lodge Care Home for over six years due to Alzheimer's dementia and has been incredibly happy and well cared for throughout. She sadly passed away on the 24th May. The palliative care she received demonstrated compassion dignity and respect. This treatment was further extended to my sister and I, as we spent countless hours at our mum’s bedside. We cannot fault the care received. The staff at Aveley were like a second family and we could not have chosen a better place for our lovely mum to spend her final years. For any family looking to place a loved one within a care setting, which is a huge decision, we would highly recommend Aveley Lodge and know that your loved one is in safe hands and will receive excellent care, stimulation and good quality of life in their final years.
05 July 2023
Our mother was a resident at Aveley Lodge from December 2017 to December 2022 when she passed away. Our experience at Aveley Lodge has always been very positive. During this time she was always clean and well presented. There was a genuine fondness for her by the staff who were kind and treated her with dignity. She was blind and deaf and they made every effort to include her in activities. When it was necessary for her to move rooms due to building work she was given a choice of rooms, one being particularly suitable for her with double aspect windows, which made it lighter and was helpful for her loss of sight. When she passed away the staff were incredible. Their kindness and consideration made it much easier for us. Thank you to all.
21 June 2023
The staff at Aveley Lodge treat the residents as if they were family. They are treated as individuals and attention is paid to their individual likes and dislikes. My mum has lost the ability to initiate conversations (she has severe Alzheimer's) but the warmth of the relationships with staff is still evident as she will blow them kisses and hug them. There has been a change of registered care manager this year but the family-run ethos remains and the manager is clearly determined to keep everyone as independent as possible for as long as possible and ensure everyone is treated with dignity and respect. Mum can have breakfast whatever time she wants it (and can always have her favourite, porridge even if she is asking for breakfast at the wrong time of day) and the on-site cooked meals are delicious. We've been really pleased with the quality of care she has received.
15 June 2023
It has been very difficult to cope with the fact that my wife had to go into a care home and that I could no longer look after her. However Aveley Lodge, for three years now, has done a wonderful job in caring for her and keeping her safe. She appears to be very happy and all the staff do their utmost to make sure she is as comfortable as possible. Thank you, Aveley Lodge.
28 June 2022
Aveley Lodge Care Home is an excellent care home with dedicated, hard-working staff who treat the residents with kindness and respect in what can, at times, be difficult circumstances. Every resident is encouraged to join in activities relevant to their personal mobility and comprehension. The home doors are always open to visitors who are made very welcome and staff are always happy to discuss any queries or concerns you might have. A friendly and happy home.
01 April 2022
I like being in Aveley Lodge. All the staff are very kind. I am very happy here. I love the entertainment.
10 March 2022
In the twelve months up to March 2022, I have been a volunteer at Aveley Lodge attending one day a week when I have taken responsibility for garden maintenance and the tidiness of the external site. During the time when it has been possible for volunteer personnel to assist with the activities programme for residents, I have spent part of my day working to the direction of the activities organiser. This has included a number of resident-related activities but has principally developed into games of 'Scrabble' played with a regular group of residents who, I believe, find the activity enjoyable and satisfying. By negotiation, it was agreed that I should take lunch with the residents and this has become an occasion when there has been a meaningful exchange of conversation. I am grateful both for the opportunity to repay the kindness shown to my wife in the 30 months she was resident at Aveley Lodge prior to her death and for the welcome that staff and managers have shown me as a volunteer.
10 March 2022
My Aunt has been a resident at Aveley for around 6 years now. We have always been satisfied with the level of care which she has received during this time and we have certainly noticed an improvement in her general and mental health. The staff are kind, caring, and attentive to her needs. The food is excellent and the general ambience of the home is warm and friendly. The level of activities that are organised on a day-to-day basis for the enjoyment of the residents is incredible, there is always something going on! Whilst the last couple of years have been extremely difficult with the COVID situation, the Owner and Management Team have handled this magnificently, closely adhering to the Government guidelines and recommendations at all times thereby ensuring the safety of both residents and staff alike. Communication by way of the monthly newsletter is brilliant and keeps both residents and relatives fully up-to-date with what's going on in the home.
10 March 2022
My relative has been a service user for 6 years and is very happy and content living at Aveley Lodge. We have always found the staff pleasant, kind, and caring and they have been especially supportive during difficult or worrying times, ie when there have been health issues with my relative. The senior staff are very approachable, should there be a concern. The home is well maintained and decorated to a high perspective continuously. The home has always been very welcoming, has a warm atmosphere. The food is very good, looks appetising, and is always homemade. The activities are well planned and of an amazing variety.
10 March 2022
Our cousin had been a resident at Aveley Lodge for some 6.5 years. During this period the care that he received was excellent. Aveley Lodge offer consistent and respectful care which is person-centred meeting the needs of the individual whilst allowing that person to retain independence and a sense of personal dignity. Having reached 102 with a generally good physical and mental health, sadly our cousin's health deteriorated suddenly and profoundly in December 2021. The Team at Aveley Lodge showed great compassion to our cousin and to us as his nearest relatives visiting him at that time. The Team liaised closely with the local medical practitioner and the End of Life Team. In consequence, our cousin was able to pass away peacefully in his own bed surrounded by friendly, familiar faces. Thank you to the Team for all that they did for our cousin over the 6 years he was at Aveley Lodge.
27 August 2021
Clean, residents are all very friendly. Staff are lovely. It's a lovely little home. Satff are pleasant and helpful. Food and drink good. It's a nice home never cold.
27 August 2021
Feel very happy here. Food very good. Clean everywhere.
27 August 2021
Everybody is friendly and helpful and the place is clean.
16 August 2021
Although I ticked good for food and drink, the standard is good but there is not enough of it. I believe the extremes of patient difficulties are too extreme. There are too many residents whose difficulties are too extreme to be helpful in this environment. I also think that this is not the right time for this survey, considering all the outstanding building work.
Latest Reviews for Aveley Lodge Care Home
16 December 2024
Dad moved into Aveley Lodge at the end of July 2024. The staff were excellent at getting him settled in and the dedicated activities team soon had him joining in with all the different activities that they were organising and spent much time finding out about his interests and his past. Sadly my mum passed away in August and all the staff were fantastic with Dad and really supported us as a family during that sad time. Every member of staff knows each resident so well and can't do more to make them all comfortable and safe. Dad had a birthday in November and the chef made him a personalised cake which was so kind. I would highly recommend Aveley Lodge to anyone who is looking for an excellent home for their loved one.
06 December 2024
My mother initially went into Aveley Lodge Care Home in October 2018 for three weeks whilst I was on holiday. Upon my return she was given the option of returning home or staying in Aveley Lodge permanently. She had no hesitation in saying that she wanted to stay there. She was in very good health initially but after 9 months or so was diagnosed with Dementia which got worse as the years progressed. I was a very regular visitor and can honestly say that never once did I have any concern about how my mum was being cared for. She was always well presented, her hair was done beautifully and she even had her nails painted. I have nothing but thanks and praise for the wonderful staff who looked after her for the 6 years she was a resident. When it became evident that she was nearing the end of her life I was with her as much as I could, day and night and the staff still treated her with the love and dignity she had always received from them. Thank you so much.
19 January 2024
I obviously am not a resident but reviewing what I have seen, what my dealings have been with staff and management and what my mother has said to me. The care home is well run and all the staff members are very helpful. My mother is very happy and tells me that the staff treat her well and she has her favourite staff members. I only have dealings with two on-site managers who are extremely nice and helpful. I do not have much contact with higher management. Overall a good care home.
24 November 2023
My dad was in Aveley Lodge for just over 18 months. From the first interaction we had with the manager and the team they have been excellent. Dad was admitted to Aveley following the emergency hospitalisation of my mum at a time when I was isolating due to Covid. To say this was a stressful period would be an understatement. However, the manager and the team came highly recommended and we came to see why. The individualised, personal and attentive care that Dad received throughout his stay made his last 18 months as comforting and enjoyable as they could be. This was noted throughout the team, whether they were care staff, housekeeping or the excellent entertainment team. Even the chef and kitchen team knew Dad's wants and needs and where possible responded to his personal situation. I would not hesitate the recommend it.
31 July 2023
Our mother has been a resident at Aveley Lodge for approaching two years now, having been diagnosed with vascular dementia in 2021 and not being capable of looking after herself or safely take her medicine. She has a range of other conditions requiring medication to be taken throughout each day, including morning injections for diabetes. Sadly her condition is slowly changing her, altering her personality and making her behaviour more erratic and difficult for those around her - both her fellow residents and staff - for which we apologise. All the staff at Aveley Lodge are dedicated, very caring, highly professional and generally excellent; keeping all residents comfortable and safe - treating all residents and their visitors with dignity and respect. The staff make great effort to create a happy care home environment, to urge participation in the various activities each day/week and to encourage the positive engagement with our mother despite her variable behaviour.
08 July 2023
I visit my sister on a regular basis and always find the staff happy, caring and very helpful if I have any queries about my sister. The new visitor's room where visitors can make themselves tea, coffee and hot chocolate is a welcome bonus. I'd be happy to recommend Aveley Lodge Care Home to friends and family.
08 July 2023
Our mother has been a resident at Aveley Lodge Care Home for over six years due to Alzheimer's dementia and has been incredibly happy and well cared for throughout. She sadly passed away on the 24th May. The palliative care she received demonstrated compassion dignity and respect. This treatment was further extended to my sister and I, as we spent countless hours at our mum’s bedside. We cannot fault the care received. The staff at Aveley were like a second family and we could not have chosen a better place for our lovely mum to spend her final years. For any family looking to place a loved one within a care setting, which is a huge decision, we would highly recommend Aveley Lodge and know that your loved one is in safe hands and will receive excellent care, stimulation and good quality of life in their final years.
05 July 2023
Our mother was a resident at Aveley Lodge from December 2017 to December 2022 when she passed away. Our experience at Aveley Lodge has always been very positive. During this time she was always clean and well presented. There was a genuine fondness for her by the staff who were kind and treated her with dignity. She was blind and deaf and they made every effort to include her in activities. When it was necessary for her to move rooms due to building work she was given a choice of rooms, one being particularly suitable for her with double aspect windows, which made it lighter and was helpful for her loss of sight. When she passed away the staff were incredible. Their kindness and consideration made it much easier for us. Thank you to all.
21 June 2023
The staff at Aveley Lodge treat the residents as if they were family. They are treated as individuals and attention is paid to their individual likes and dislikes. My mum has lost the ability to initiate conversations (she has severe Alzheimer's) but the warmth of the relationships with staff is still evident as she will blow them kisses and hug them. There has been a change of registered care manager this year but the family-run ethos remains and the manager is clearly determined to keep everyone as independent as possible for as long as possible and ensure everyone is treated with dignity and respect. Mum can have breakfast whatever time she wants it (and can always have her favourite, porridge even if she is asking for breakfast at the wrong time of day) and the on-site cooked meals are delicious. We've been really pleased with the quality of care she has received.
15 June 2023
It has been very difficult to cope with the fact that my wife had to go into a care home and that I could no longer look after her. However Aveley Lodge, for three years now, has done a wonderful job in caring for her and keeping her safe. She appears to be very happy and all the staff do their utmost to make sure she is as comfortable as possible. Thank you, Aveley Lodge.
28 June 2022
Aveley Lodge Care Home is an excellent care home with dedicated, hard-working staff who treat the residents with kindness and respect in what can, at times, be difficult circumstances. Every resident is encouraged to join in activities relevant to their personal mobility and comprehension. The home doors are always open to visitors who are made very welcome and staff are always happy to discuss any queries or concerns you might have. A friendly and happy home.
01 April 2022
I like being in Aveley Lodge. All the staff are very kind. I am very happy here. I love the entertainment.
10 March 2022
In the twelve months up to March 2022, I have been a volunteer at Aveley Lodge attending one day a week when I have taken responsibility for garden maintenance and the tidiness of the external site. During the time when it has been possible for volunteer personnel to assist with the activities programme for residents, I have spent part of my day working to the direction of the activities organiser. This has included a number of resident-related activities but has principally developed into games of 'Scrabble' played with a regular group of residents who, I believe, find the activity enjoyable and satisfying. By negotiation, it was agreed that I should take lunch with the residents and this has become an occasion when there has been a meaningful exchange of conversation. I am grateful both for the opportunity to repay the kindness shown to my wife in the 30 months she was resident at Aveley Lodge prior to her death and for the welcome that staff and managers have shown me as a volunteer.
10 March 2022
My Aunt has been a resident at Aveley for around 6 years now. We have always been satisfied with the level of care which she has received during this time and we have certainly noticed an improvement in her general and mental health. The staff are kind, caring, and attentive to her needs. The food is excellent and the general ambience of the home is warm and friendly. The level of activities that are organised on a day-to-day basis for the enjoyment of the residents is incredible, there is always something going on! Whilst the last couple of years have been extremely difficult with the COVID situation, the Owner and Management Team have handled this magnificently, closely adhering to the Government guidelines and recommendations at all times thereby ensuring the safety of both residents and staff alike. Communication by way of the monthly newsletter is brilliant and keeps both residents and relatives fully up-to-date with what's going on in the home.
10 March 2022
My relative has been a service user for 6 years and is very happy and content living at Aveley Lodge. We have always found the staff pleasant, kind, and caring and they have been especially supportive during difficult or worrying times, ie when there have been health issues with my relative. The senior staff are very approachable, should there be a concern. The home is well maintained and decorated to a high perspective continuously. The home has always been very welcoming, has a warm atmosphere. The food is very good, looks appetising, and is always homemade. The activities are well planned and of an amazing variety.
10 March 2022
Our cousin had been a resident at Aveley Lodge for some 6.5 years. During this period the care that he received was excellent. Aveley Lodge offer consistent and respectful care which is person-centred meeting the needs of the individual whilst allowing that person to retain independence and a sense of personal dignity. Having reached 102 with a generally good physical and mental health, sadly our cousin's health deteriorated suddenly and profoundly in December 2021. The Team at Aveley Lodge showed great compassion to our cousin and to us as his nearest relatives visiting him at that time. The Team liaised closely with the local medical practitioner and the End of Life Team. In consequence, our cousin was able to pass away peacefully in his own bed surrounded by friendly, familiar faces. Thank you to the Team for all that they did for our cousin over the 6 years he was at Aveley Lodge.
27 August 2021
Clean, residents are all very friendly. Staff are lovely. It's a lovely little home. Satff are pleasant and helpful. Food and drink good. It's a nice home never cold.
27 August 2021
Feel very happy here. Food very good. Clean everywhere.
27 August 2021
Everybody is friendly and helpful and the place is clean.
16 August 2021
Although I ticked good for food and drink, the standard is good but there is not enough of it. I believe the extremes of patient difficulties are too extreme. There are too many residents whose difficulties are too extreme to be helpful in this environment. I also think that this is not the right time for this survey, considering all the outstanding building work.