Submit a Review for Don Thomson House Residential Care Home
Low Road, Dovercourt, Harwich, CO12 3TS
View Full Details of Don Thomson House Residential Care HomeLatest Reviews for Don Thomson House Residential Care Home
31 January 2025
I was a complete mess moving mum into care. My heart is full of love for you all with everything you all do. The manager said we treat our residents as family and it sure comes through every day. My mum is very happy which makes me happy. thank you to you all.
25 October 2024
Mum has been in Don Thomson now for nearly 8 months the staff are kind and caring! The food is similar to home cooking. We as a family, are so glad we put mum's care in their hands.
28 August 2024
I enjoyed my stay with the staff were caring. The garden was a great asset to residents who actually lived at the home. In my three weeks respite stay, I made friends and had many conversations with ladies who had to give up their homes and they seemed to be content and could see they were very well looked after. I would recommend your home.
31 January 2024
Use your senses when you visit a home - does it smell? Are they masking a smell? Are there constant alarms, how do staff respond to an alarm? How do staff speak to residents/each other? Are staff too stressed to smile? If you want an exemplar of the perfect care home - Don Thompson House! It's a care home run with love. Mum has been there 2 years, she's happy and thriving. Staff are amazing with her and support me, I work in care and this is by far the best care environment.
25 September 2023
When my mother needed to go into care, the management at Don Thomson House were extremely helpful in their interview with mum. The room fits her needs, she is no distance from her bathroom and she has a view over the garden. The staff have been excellent ensuring that mum eats properly and encouraging her to use the dining room for meals. The staff are kind, friendly and always prepared to answer questions and arrange for external services (e.g. chiropodist) when needed. They also ensure that Covid vaccinations are up to date. I have already referred a friend whose mother needs respite care.
10 May 2023
My cousin became a resident in January 2017. I was impressed with all the facilities, the room was spotless and comfortable as were the lounge, dining room and breakfast room. the staff were professional and so kind and caring. Nothing was too much trouble, they were always cheerful with all the residents and visitors. The kindness and compassion they showed to my cousin at the end were outstanding.
17 March 2023
Excellent staff and management. Always very helpful and caring. The whole team including catering/cleaning and carers are all caring and considerate always.
27 February 2023
My mum calls Don Thomson home and from my point of view, that says it all. This home is all I could ask for, my mum is safe and well looked after.
05 July 2022
Our dad was well looked after at Don Thomson House throughout the very challenging conditions that Covid imposed during his 18-month stay. The staff were very caring and helpful, although often appeared to be overstretched. Despite how busy they were, they went out of their way to make Dad's birthdays special, particularly when we were not allowed in due to Covid. They also helped us manage the logistics of Dad's hospital appointments. Despite occasional challenges with admin and communication, we were overall very grateful for all the staff did for Dad and also their support to us during difficult times - and we were very happy with how Dad was cared for.
21 July 2021
The staff are very caring and kind in their approach to residents.
25 March 2021
We, as a family, were very grateful for the amazing quality of care Don Thomson House gave our father in his last year of life. We could not be happier with the dedication and care that was given to Dad. We would like to thank all the staff for their care and kindness. Thank you.
09 December 2020
My Mum entered Don Thompson for a respite stay initially but she was so comfortable there that it became permanent. Throughout her stay, every member of staff that I met was professional, friendly and approachable. When mum became very poorly, the communication from the staff was excellent and they kept me up to date with everything that was happening. My mother sadly passed away recently but again the staff were kind and caring in their dealings with me. I am so grateful that my mum was able to pass away feeling comfortable and at peace, thank you.
09 December 2020
Mum has been a resident at Don Thomson for five years. Up until one year ago, she was chairbound and since then bedbound, unable to change her position without the care and attention of the carers. As a retired tissue viability specialist nurse, I am very aware of the importance of maintaining good skin integrity in the frail, immobile elderly. She does have very high-risk pressure relieving equipment in place which helps but doesn't do the whole job, this requires the vigilance and care of the staff. Her pain control and dietary needs are well managed too. Mum was 100 last week and despite her interaction with the staff and us is variable, they ensured her birthday was celebrated in a way that such a milestone deserved. Sadly she slept through it. But 2 days later, when she was awake, the staff contacted us, giving us the opportunity to celebrate with her. All this is testament to the high level of care given physically and psychologically to Mum and us.
16 November 2020
We as a family would like to express our grateful thanks to all the staff who made our mother's 100th birthday such a memorable and happy day. All the staff are always extremely helpful and approachable in these difficult times, much appreciated.
18 September 2020
A two weeks respite time was booked for my husband from Thursday 6th to Thursday 20th August 2020. This has meant that Don Thomson House Residential Care Home and I are complying with all the current covid19 restrictions. I am not allowed into the building. All pre-booked daily visits for us are in the garden/outside. He is taking this time to work out his personal/physical/mental condition now, in order to cope with daily life. I, his wife, carer fulltime, have welcomed the strong professional help given to both of us. He is receiving serious, medical, kind care from all the workers in Don Thomson House Residential Care home. He is safe, eating, always clean and properly dressed. He tries to socialise when he is able. Both of us totally appreciate all his care and can highly recommend Don Thomson House Residential Care Home.
20 July 2020
Lovely home. Very friendly and helpful.
22 June 2020
From the assessment of Dad prior to being accepted into the home, we (my husband and I) have been extremely happy with Dad's care and we know he is safe and well looked after 24/7. Plus, he settled in really well and quickly which says a lot!!
26 March 2020
The whole experience of moving from a previous residential care home, which had proved to be very unsatisfactory, to his current residence at Don Thomson House, has been a transformation in his general well being. He is now content and happy; has made friends; enjoys company and takes part in activities provided. Don Thomson House care has given him a new lease of life.
26 February 2020
After two weeks care, my mum has had excellent care. Mum is trying six weeks respite care at the moment with a view to staying.
23 January 2020
I'm very impressed with the friendliness of all the staff. What a lovely place with such kind and attentive staff. Thank you!
Latest Reviews for Don Thomson House Residential Care Home
31 January 2025
I was a complete mess moving mum into care. My heart is full of love for you all with everything you all do. The manager said we treat our residents as family and it sure comes through every day. My mum is very happy which makes me happy. thank you to you all.
25 October 2024
Mum has been in Don Thomson now for nearly 8 months the staff are kind and caring! The food is similar to home cooking. We as a family, are so glad we put mum's care in their hands.
28 August 2024
I enjoyed my stay with the staff were caring. The garden was a great asset to residents who actually lived at the home. In my three weeks respite stay, I made friends and had many conversations with ladies who had to give up their homes and they seemed to be content and could see they were very well looked after. I would recommend your home.
31 January 2024
Use your senses when you visit a home - does it smell? Are they masking a smell? Are there constant alarms, how do staff respond to an alarm? How do staff speak to residents/each other? Are staff too stressed to smile? If you want an exemplar of the perfect care home - Don Thompson House! It's a care home run with love. Mum has been there 2 years, she's happy and thriving. Staff are amazing with her and support me, I work in care and this is by far the best care environment.
25 September 2023
When my mother needed to go into care, the management at Don Thomson House were extremely helpful in their interview with mum. The room fits her needs, she is no distance from her bathroom and she has a view over the garden. The staff have been excellent ensuring that mum eats properly and encouraging her to use the dining room for meals. The staff are kind, friendly and always prepared to answer questions and arrange for external services (e.g. chiropodist) when needed. They also ensure that Covid vaccinations are up to date. I have already referred a friend whose mother needs respite care.
10 May 2023
My cousin became a resident in January 2017. I was impressed with all the facilities, the room was spotless and comfortable as were the lounge, dining room and breakfast room. the staff were professional and so kind and caring. Nothing was too much trouble, they were always cheerful with all the residents and visitors. The kindness and compassion they showed to my cousin at the end were outstanding.
17 March 2023
Excellent staff and management. Always very helpful and caring. The whole team including catering/cleaning and carers are all caring and considerate always.
27 February 2023
My mum calls Don Thomson home and from my point of view, that says it all. This home is all I could ask for, my mum is safe and well looked after.
05 July 2022
Our dad was well looked after at Don Thomson House throughout the very challenging conditions that Covid imposed during his 18-month stay. The staff were very caring and helpful, although often appeared to be overstretched. Despite how busy they were, they went out of their way to make Dad's birthdays special, particularly when we were not allowed in due to Covid. They also helped us manage the logistics of Dad's hospital appointments. Despite occasional challenges with admin and communication, we were overall very grateful for all the staff did for Dad and also their support to us during difficult times - and we were very happy with how Dad was cared for.
21 July 2021
The staff are very caring and kind in their approach to residents.
25 March 2021
We, as a family, were very grateful for the amazing quality of care Don Thomson House gave our father in his last year of life. We could not be happier with the dedication and care that was given to Dad. We would like to thank all the staff for their care and kindness. Thank you.
09 December 2020
My Mum entered Don Thompson for a respite stay initially but she was so comfortable there that it became permanent. Throughout her stay, every member of staff that I met was professional, friendly and approachable. When mum became very poorly, the communication from the staff was excellent and they kept me up to date with everything that was happening. My mother sadly passed away recently but again the staff were kind and caring in their dealings with me. I am so grateful that my mum was able to pass away feeling comfortable and at peace, thank you.
09 December 2020
Mum has been a resident at Don Thomson for five years. Up until one year ago, she was chairbound and since then bedbound, unable to change her position without the care and attention of the carers. As a retired tissue viability specialist nurse, I am very aware of the importance of maintaining good skin integrity in the frail, immobile elderly. She does have very high-risk pressure relieving equipment in place which helps but doesn't do the whole job, this requires the vigilance and care of the staff. Her pain control and dietary needs are well managed too. Mum was 100 last week and despite her interaction with the staff and us is variable, they ensured her birthday was celebrated in a way that such a milestone deserved. Sadly she slept through it. But 2 days later, when she was awake, the staff contacted us, giving us the opportunity to celebrate with her. All this is testament to the high level of care given physically and psychologically to Mum and us.
16 November 2020
We as a family would like to express our grateful thanks to all the staff who made our mother's 100th birthday such a memorable and happy day. All the staff are always extremely helpful and approachable in these difficult times, much appreciated.
18 September 2020
A two weeks respite time was booked for my husband from Thursday 6th to Thursday 20th August 2020. This has meant that Don Thomson House Residential Care Home and I are complying with all the current covid19 restrictions. I am not allowed into the building. All pre-booked daily visits for us are in the garden/outside. He is taking this time to work out his personal/physical/mental condition now, in order to cope with daily life. I, his wife, carer fulltime, have welcomed the strong professional help given to both of us. He is receiving serious, medical, kind care from all the workers in Don Thomson House Residential Care home. He is safe, eating, always clean and properly dressed. He tries to socialise when he is able. Both of us totally appreciate all his care and can highly recommend Don Thomson House Residential Care Home.
20 July 2020
Lovely home. Very friendly and helpful.
22 June 2020
From the assessment of Dad prior to being accepted into the home, we (my husband and I) have been extremely happy with Dad's care and we know he is safe and well looked after 24/7. Plus, he settled in really well and quickly which says a lot!!
26 March 2020
The whole experience of moving from a previous residential care home, which had proved to be very unsatisfactory, to his current residence at Don Thomson House, has been a transformation in his general well being. He is now content and happy; has made friends; enjoys company and takes part in activities provided. Don Thomson House care has given him a new lease of life.
26 February 2020
After two weeks care, my mum has had excellent care. Mum is trying six weeks respite care at the moment with a view to staying.
23 January 2020
I'm very impressed with the friendliness of all the staff. What a lovely place with such kind and attentive staff. Thank you!