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The Street, Feering, Colchester, CO5 9QJ
View Full Details of DrummondsLatest Reviews for Drummonds
07 August 2024
The day staff are absolutely brilliant nothing is too much to help with all managers/seniors are so lovely too. So caring kind and patient would definitely recommend someone come for respite or to stay here, the residents are so kind too, and there are also lots of fun activities to do.
30 January 2024
Due to our daughter's autistic spectrum behaviours, she is difficult to integrate socially, but she appears to be settling and we are optimistic that she will become more integrated in the future, as she did manager to integrate while attending day care.
30 January 2024
My daughter has been living at Drummonds since July 2022. I’ve never seen her so happy as she is now! The care she receives is excellent. She is constantly stimulated with entertainment and activities. The carers are amazing they really do care. The support that my daughter gets when she has any kind of health problem is fantastic. Not one negative thing to say about the place. Thanks every one who works there.
26 January 2024
I have visited Drummonds on multiple occasions and find the home to be an amazing friendly environment. As soon as I walk through the door I'm greeted with smiles from both staff and residents who are equally happy to see me, the atmosphere is always one of a warm welcome. Staff are extremely positive and engaging and will always assist me when I have questions or issues. The manager is always available for a chat and will go above and beyond to assist me with any concerns. The residents are amazing, so many smiles and so much laughter that you can't help but smile and engage.
05 January 2024
I have been visiting Drummonds to visit multiple residents I built bonds with over the years, both during and since I worked there, and honestly Drummonds is the best home under the Black Swan Umbrella and has only improved by leaps and bounds since the new Regional Manager took over and another staff member took the helm as Manager. The care level is now at a level I can say I have not seen in another home within the sector and I have worked at and visited many of them and the residents seem genuinely happy and well cared for. The recent changes to the groups to facilitate a better quality of life for those with increased needs or the lack of ability to verbalise and advocate for themselves is not only innovative and industry leading, it is a testament to how much the management team care about their residents, not just the invoice they send to those who pay their bills. Bravo Drummonds, keep being amazing.
02 January 2024
Just caught up with a staff member to talk about my sister's recent holiday to a holiday village. It sounded amazing and the dedication to the Christmas theme was perfect. I know my sister will have had a great time. I cannot thank you enough for this great experience that my sister has had with her friends.
12 June 2023
At the time of writing, our daughter has been attending Drummonds for respite care for a few months. We are extremely happy with the level of care she receives. Staff have taken the time to understand her needs (she’s non-verbal) and we have felt listened to when we have discussed her usual routines. There is no shortage of things to do for her during her stays and activities are geared very much towards her likes and abilities. She returns home from her stays at Drummonds in a happy mood and we receive comprehensive information from the staff about the activities she’s been participating in, her general well-being, dietary, health issues and anything else of relevance. Whilst it never gets any easier to leave our daughter in order for us to have a well-needed break, our impressions are that Drummonds is a bright and happy environment with attentive carers and this gives us the confidence to trust them with her care.
25 April 2023
Excellent staff, levels of care, activities and overall happiness of residents. Recommended. The staff are always very friendly and attentive to the residents. They interact with the residents in a very engaging and loving way giving them the best care available.
05 January 2022
Drummonds is an amazing facility. My aunt loves her home and is very well cared for. I loved the photos that she sent me from Halloween. I want to say thank you to all of the staff who have supported my aunt, particularly during such a difficult time.
30 December 2021
My daughter has been at Drummonds for many years and is extremely happy there. In view of the situation this past year (2020-21) and all the implications related to the pandemic (and as a retired nurse myself) we have found the staff have handled the requirements with extreme care and caution, always giving consideration to the welfare of the residents and their safety. Overall the standards in the home are very high, and family contacts or requests/messages etc. have been dealt with efficiently and with understanding.
24 March 2021
Drummonds is better because the care is amazing, and the help we get is better. Staff are always happy to help, and it is a nice place to live. Whenever I ask for something, it always gets done.
24 March 2021
I like all the activities here. I think it is a fun place to live, and the staff are friendly and helpful. I love getting takeaways with everyone. As you walk in the door, it is a friendly atmosphere. I am happy living here.
13 August 2020
During lockdown, the staff and management have been brilliant! Telephoning weekly with an update and chat. I am so appreciative of all they have done while we have been unable to visit. I am so pleased that my sister has a real-life and cannot fault the care she receives.
20 May 2020
I would like to acknowledge the care and commitment of all the staff at Drummonds through the Covid pandemic. They have shown so much dedication, compassion, responsibility and professionalism for the people who live at Drummonds. This really shows how the profile of ‘working in care’ must be raised in the future and to be paid as any other profession. I hope all of the team at Drummonds are very proud of all that they achieve, they are very special.
04 May 2020
The Management team and all the wonderful staff at Drummonds.... just thank you. The entire team at Drummonds always go that extra mile to make sure that the residents are cared for. If you have any concerns or quibbles ... raise them and they are dealt with a professional flair. As a relative, I can come and visit whenever I like, and I know with confidence that when I leave again I'll have zero worries. I'm kept informed with one to one calls by phone or via the internet. Keep up the good work!
04 October 2019
What an amazing place. Always so much going on, always a buzzing atmosphere. Staff are welcoming and residents are well cared for.
16 May 2019
Really nice place. Good staff. Atmosphere was brilliant. Very homely. Happy with the care provided. The place looks better every time I come.
13 May 2019
My uncle has been at Drummonds for many years. I remember visiting when I was young and the comparison now is unbelievable. I had been unable to visit since Black Swan took over and the amount of work that’s been put in really surprised me. It looks fabulous! From the cinema room to the new bedrooms. I was lucky enough to get a tour of the very friendly staff who had such lovely things to say about my uncle. Hopefully, it won’t be too long until I next visit!
25 April 2019
My friend seems very happy at Drummonds. Staff are always friendly and helpful. Made to feel welcome every time I come. The place looks great. Always lots going on. Very busy and interactive.
29 January 2019
My son loves living at Drummonds. He is well stimulated and cared for.
Latest Reviews for Drummonds
07 August 2024
The day staff are absolutely brilliant nothing is too much to help with all managers/seniors are so lovely too. So caring kind and patient would definitely recommend someone come for respite or to stay here, the residents are so kind too, and there are also lots of fun activities to do.
30 January 2024
Due to our daughter's autistic spectrum behaviours, she is difficult to integrate socially, but she appears to be settling and we are optimistic that she will become more integrated in the future, as she did manager to integrate while attending day care.
30 January 2024
My daughter has been living at Drummonds since July 2022. I’ve never seen her so happy as she is now! The care she receives is excellent. She is constantly stimulated with entertainment and activities. The carers are amazing they really do care. The support that my daughter gets when she has any kind of health problem is fantastic. Not one negative thing to say about the place. Thanks every one who works there.
26 January 2024
I have visited Drummonds on multiple occasions and find the home to be an amazing friendly environment. As soon as I walk through the door I'm greeted with smiles from both staff and residents who are equally happy to see me, the atmosphere is always one of a warm welcome. Staff are extremely positive and engaging and will always assist me when I have questions or issues. The manager is always available for a chat and will go above and beyond to assist me with any concerns. The residents are amazing, so many smiles and so much laughter that you can't help but smile and engage.
05 January 2024
I have been visiting Drummonds to visit multiple residents I built bonds with over the years, both during and since I worked there, and honestly Drummonds is the best home under the Black Swan Umbrella and has only improved by leaps and bounds since the new Regional Manager took over and another staff member took the helm as Manager. The care level is now at a level I can say I have not seen in another home within the sector and I have worked at and visited many of them and the residents seem genuinely happy and well cared for. The recent changes to the groups to facilitate a better quality of life for those with increased needs or the lack of ability to verbalise and advocate for themselves is not only innovative and industry leading, it is a testament to how much the management team care about their residents, not just the invoice they send to those who pay their bills. Bravo Drummonds, keep being amazing.
02 January 2024
Just caught up with a staff member to talk about my sister's recent holiday to a holiday village. It sounded amazing and the dedication to the Christmas theme was perfect. I know my sister will have had a great time. I cannot thank you enough for this great experience that my sister has had with her friends.
12 June 2023
At the time of writing, our daughter has been attending Drummonds for respite care for a few months. We are extremely happy with the level of care she receives. Staff have taken the time to understand her needs (she’s non-verbal) and we have felt listened to when we have discussed her usual routines. There is no shortage of things to do for her during her stays and activities are geared very much towards her likes and abilities. She returns home from her stays at Drummonds in a happy mood and we receive comprehensive information from the staff about the activities she’s been participating in, her general well-being, dietary, health issues and anything else of relevance. Whilst it never gets any easier to leave our daughter in order for us to have a well-needed break, our impressions are that Drummonds is a bright and happy environment with attentive carers and this gives us the confidence to trust them with her care.
25 April 2023
Excellent staff, levels of care, activities and overall happiness of residents. Recommended. The staff are always very friendly and attentive to the residents. They interact with the residents in a very engaging and loving way giving them the best care available.
05 January 2022
Drummonds is an amazing facility. My aunt loves her home and is very well cared for. I loved the photos that she sent me from Halloween. I want to say thank you to all of the staff who have supported my aunt, particularly during such a difficult time.
30 December 2021
My daughter has been at Drummonds for many years and is extremely happy there. In view of the situation this past year (2020-21) and all the implications related to the pandemic (and as a retired nurse myself) we have found the staff have handled the requirements with extreme care and caution, always giving consideration to the welfare of the residents and their safety. Overall the standards in the home are very high, and family contacts or requests/messages etc. have been dealt with efficiently and with understanding.
24 March 2021
Drummonds is better because the care is amazing, and the help we get is better. Staff are always happy to help, and it is a nice place to live. Whenever I ask for something, it always gets done.
24 March 2021
I like all the activities here. I think it is a fun place to live, and the staff are friendly and helpful. I love getting takeaways with everyone. As you walk in the door, it is a friendly atmosphere. I am happy living here.
13 August 2020
During lockdown, the staff and management have been brilliant! Telephoning weekly with an update and chat. I am so appreciative of all they have done while we have been unable to visit. I am so pleased that my sister has a real-life and cannot fault the care she receives.
20 May 2020
I would like to acknowledge the care and commitment of all the staff at Drummonds through the Covid pandemic. They have shown so much dedication, compassion, responsibility and professionalism for the people who live at Drummonds. This really shows how the profile of ‘working in care’ must be raised in the future and to be paid as any other profession. I hope all of the team at Drummonds are very proud of all that they achieve, they are very special.
04 May 2020
The Management team and all the wonderful staff at Drummonds.... just thank you. The entire team at Drummonds always go that extra mile to make sure that the residents are cared for. If you have any concerns or quibbles ... raise them and they are dealt with a professional flair. As a relative, I can come and visit whenever I like, and I know with confidence that when I leave again I'll have zero worries. I'm kept informed with one to one calls by phone or via the internet. Keep up the good work!
04 October 2019
What an amazing place. Always so much going on, always a buzzing atmosphere. Staff are welcoming and residents are well cared for.
16 May 2019
Really nice place. Good staff. Atmosphere was brilliant. Very homely. Happy with the care provided. The place looks better every time I come.
13 May 2019
My uncle has been at Drummonds for many years. I remember visiting when I was young and the comparison now is unbelievable. I had been unable to visit since Black Swan took over and the amount of work that’s been put in really surprised me. It looks fabulous! From the cinema room to the new bedrooms. I was lucky enough to get a tour of the very friendly staff who had such lovely things to say about my uncle. Hopefully, it won’t be too long until I next visit!
25 April 2019
My friend seems very happy at Drummonds. Staff are always friendly and helpful. Made to feel welcome every time I come. The place looks great. Always lots going on. Very busy and interactive.
29 January 2019
My son loves living at Drummonds. He is well stimulated and cared for.