Submit a Review for Dudbrook House
Dudbrook Road, Kelvedon Hatch, Brentwood, CM14 5TQ
View Full Details of Dudbrook HouseLatest Reviews for Dudbrook House
07 March 2025
My mother in law was in Dudbrook Hall originally and moved into the new Dudbrook house when it was finished. The old building was very tired but the staff were lovely so that sold it to us. The new Dudbrook house was built specifically for the residents needs and is beautiful. We always have a lovely welcome from all the staff and know that my mother in law is being well looked after. There is always activities going on, although my mother in law isn't able to join in with most of those now. We are glad with our care home choice, which was a recommendation to us and wouldn't hesitate to recommend it to others.
11 November 2024
My mum has become a member of The Dudbrook family over the past month, how privileged she is. From the very start, the staff have been so welcoming and extend warmth to all. Dudbrook house staff embody family and a caring culture, a deep respect for belonging and an ethos of bringing joy and energy to all the residents. I commend the work that is undertaken daily highly, to keep everyone safe, well and extremely happy. The effort everyone makes each day is incredible. Dudbrook is in a league of their own. The atmosphere is lively and energetic, this transfers to all the residents. Keep up the amazing work Dudbrook. Thank you very much for all that you are doing for my mum and every person who lives at the beautiful Dudbrook House. The joy you bring is inspiring. Amazing people.
03 July 2024
With only a thousand characters it's impossible to sum up how superb Dudbrook House is, and my mother and I have nothing but praise and admiration for all of the staff here. My father was diagnosed with dementia 8 years ago and with its gradual progression my family knew we would have no choice this year but to source a care home for my dad. From my first telephone conversation with the manager of 26 years, I already had a good vibe. Dudbrook House is a newly purpose-built building in a lovely forest location that is well laid out and offers everything that my dad needs and more. It is always nice to enter a bright fresh building, not one of the seven care homes we visited even came close to Dudbrooks hotel-like amenities. Each and every member of staff engages genuinely with you from the moment you are greeted at reception, every carer puts their heart and soul into the resident's wellbeing, and the management has also been so very kind and helpful to us, so thank you to all.
14 June 2024
I cannot praise enough the care of the staff. Dad was with them from nearly able to cope independently when he would go out to jazz club and meet his brother-in-law for breakfast to completely dependent as his Alzheimers took over. They were always so kind to him and all of the residents and considerate and aware of his needs. As an ex-nurse in general practice for many years I have seen many care homes and this beats them all by miles. I cannot recommend them enough.
29 January 2024
My brother who’s not the easiest person to get on with was transferred from another care home, he was very unhappy there and spent most of his days in his room plus the staff were not very nice. My wife was under the care of Dudbrook's sister home who we just can't praise enough for their care and compassion when we heard that Dudbrook, the new Dudbrook had vacancies. My niece and I were bold over by the facilities on offer and the compassion of the staff and we were so happy to get him a placement. He’s been there a couple of months and the change in him is just lovely to see, no longer stuck in his room he’s loving life being part of the Dudbrook family, it gives us, his family, so much joy to see him on social media having fun being stimulated and receiving wonderful care. Thank you all the team at Dudbrook, we can’t praise you enough.
12 December 2023
My father moved a month ago to this care home from another home in Upminster Essex. The difference between the 2 is incredible! The staff are amazing and have made him feel really welcome. He settled in straight away and his comment to me was 'This is so much nicer than the last one' From my father this is high praise indeed. They have managed to get him to participate in most of the activities. He has been on trips to the theatre and had tea at a local stables and met the ponies. He has a beautiful room overlooking the stunning grounds, his view is lovely. The food is very nice and everyone from the lady at the front desk to the lovely Irish lady who cleans his room is kind helpful and empathetic. I am truly grateful that he lives in this lovely home and is looked after so well. Thank you all.
21 November 2023
My sister has been a resident at Dudbrook Hall, then Dudbrook House for nearly 2 years. She is, as my wife and I plus our friends and family are, so happy that she is in such a friendly, safe, marvellous place to live her life in peace. All the staff that I have the pleasure to meet have been so kind and caring, with so much patience and thoughts, together with so many activities that you go to such lengths to provide. We cannot thank you all enough for the pleasure and care you have provided since she went to this quite incredible place. You are a great credit to the profession that you are involved in. As my sister would say 'bless you, bless you,bless you', always in a group of 3! Love to the the dedicated team that my wife and I have had the pleasure to have met.
14 November 2023
My mum has been in Dudbrook for two years, they have recently moved over to Dudbrook House which is absolutely amazing. The care that the residents get from the staff is outstanding, my mum has dementia and since being in Dudbrook has become more alert due to all the stimulation. They have two wonderful care co-ordinator's, who arrange many different activities for the residents. They are both fantastic and spend lots of time with them all. My mum may have dementia but is very happy in Dudbrook, she loves the singing and the Thursday evening socials, and it's lovely to see her smile when I visit. Thank you to the owners of this amazing care home, the manager and deputy manager, plus all the fantastic team leaders, carers and everyone who works at Dudbrook House. If anyone is looking for a care home for their loved one, Dudbrook House is the place.
26 July 2023
My auntie has only been in Dudbrook Hall for just a few days but she could not have been made more welcome. Her circumstances changed from fully independent living in her own home to bed bound in a matter of days so this could have proved very emotional. However, this care facility is a really beautiful home full of character, smiles and genuine warmth and patience. Very quickly, I have met so many staff who have stopped and had a lovely conversation and been genuinely engaging and not too busy to spend time with me or my aunt. The Tribute Show the other afternoon was just such a nice event; respectful and gentle on the ears with the performer asking if everyone was happy with the volume right from the start. The staff really tried hard to involve everyone who wanted to be there and check if they were ok throughout. Well done team Dudbrook; your facilities are very unique and the hard work and dedication have not gone unnoticed.
30 June 2023
Staff are always friendly and attentive but never invasive. Nothing is too much trouble and will always accommodate the needs of their residents and relatives and visitors. Entertainment is always varied and is catered for each individual's needs which is relevant to my friend's needs as she is nonverbal but likes to participate in these activities. My friend is always clean and very well looked after. Staff are always on hand to assist if she needs anything done and is always approachable any time of day.
23 June 2023
My Dad has been at Dudbrook Hall since January this year and, like most, I was naturally apprehensive about my dad going into full-time residential care. Five months later and I couldn’t be happier with the care provided by Dudbrook. The home is always clean and accessible (which isn’t always the case with other care homes). However, without a doubt, the best thing about this home is the wonderful staff. They are so attentive and caring but most of all they make what could be a difficult situation fun! This is not easy to do but clearly, the mantra of this wonderful place is, if the staff are happy there is a good chance the residents will be too! There is always a great buzz and music being played which is exactly how it should be! Thanks so much for taking such good care of my dad!
17 December 2021
I have always been adamant that my mum would never be put in a care home. But since the short time she has been in Dudbrook Hall I have completely changed my mind. The staff are all exceptional in every way. My mum is a changed person since being in Dudbrook Hall happy and smiling again and for me and my family, we couldn't ask for anything more. I thank you all so much.
18 November 2021
Having to look for a care home for my mum was a scary thing for our whole family. The moment I walked into Dudbrook I knew it was different and special - the staff were welcoming, informative, and very open and honest and the residents were together, engaged in activities and content. The staff have not only looked after Mum brilliantly but also looked after our family throughout the transition period. My mum is very happy and content - the feel of the home is very much that of being a home from home and Mum says the food is brilliant and loves that her little room is always spotless! Medical issues have been dealt with quickly and professionally with the family being informed at all times and Mum's care needs have been listened to and adapted especially for her. Everyone at Dudbrook works so hard (and always with a welcoming smile) to ensure that the residents are at the centre of everything and it's great to see the friendly, busy, and active community that Mum is now part of.
04 November 2021
My aunt was in Dudbrook Hall care home for approximately one year. She was looked after very well, even though she has difficult days. It was a pleasure visiting her in the conservatory - light and airy. Staff were always helpful. My aunt was mainly a resident during the lockdown. The staff were always contactable to ask how she was and also arranged FaceTime calls. Lovely home.
09 September 2021
What can I say about this marvellous care home? My friend was in another care home before she came to Dudbrook Hall Care Home and was very unhappy. Since living in Dudbrook Hall she has really changed for the better, she looks healthy, is well fed, looks clean and tidy and she really enjoys all the activities and parties they have. The home itself is very homely, not in any way clinical, and is very unique and is always so welcoming, I cannot fault anything about this care home and its wonderful, patient and loyal staff. Thank you to the manager and team leaders to name just a few. When I visit my friend I am always offered a cup of coffee and a biscuit and there is always something going on, I really do appreciate Dudbrook Hall and its staff, thank you.
12 August 2021
I have nothing but praise for the staff, the way nothing is too much trouble, including the manager, visitors are always made welcome, whatever time it is in the day. My mother feels comfortable with everyone who looks after her needs, which means a lot to me and our family. Her room and the other rooms, including the kitchen, are kept clean each day.
06 August 2021
Dudbrook Hall has been the best decision, as a family, we have made for my nana's care. My nana is really living her best life at the grand age of 96. Her health and wellbeing have skyrocketed since she has been there. (She has even put on weight). I have not seen her this happy and content in a very long time. I can't thank everyone enough for what they have done so far for my nana. All the staff from directors, managers, carers, housekeeping, domestics, kitchen and activities all go above and beyond with all the residents at Dudbrook Hall, I will be forever grateful for all the love and care my nana gets. It's been amazing seeing all the videos and photos of my nana on Facebook as I'm not well enough to visit yet but I'm so happy that I still get to share her experience.
06 August 2021
Dudbrook Hall is the most amazing home from home. The staff were absolutely wonderful, and nothing was too much trouble. My dad was cared for extremely well throughout his 4 years there. I would highly recommend Dudbrook Hall.
06 August 2021
The staff are always happy and friendly. The staff give excellent care. I cannot praise them enough. My mum has always been happy at Dudbrook Hall. The communication has been excellent. It is such a relief to know that my mum is happy and well cared for. The staff go that extra mile!
05 August 2021
Caring, efficient, consistent. It would be difficult to find a better facility for the elderly.
Latest Reviews for Dudbrook House
07 March 2025
My mother in law was in Dudbrook Hall originally and moved into the new Dudbrook house when it was finished. The old building was very tired but the staff were lovely so that sold it to us. The new Dudbrook house was built specifically for the residents needs and is beautiful. We always have a lovely welcome from all the staff and know that my mother in law is being well looked after. There is always activities going on, although my mother in law isn't able to join in with most of those now. We are glad with our care home choice, which was a recommendation to us and wouldn't hesitate to recommend it to others.
11 November 2024
My mum has become a member of The Dudbrook family over the past month, how privileged she is. From the very start, the staff have been so welcoming and extend warmth to all. Dudbrook house staff embody family and a caring culture, a deep respect for belonging and an ethos of bringing joy and energy to all the residents. I commend the work that is undertaken daily highly, to keep everyone safe, well and extremely happy. The effort everyone makes each day is incredible. Dudbrook is in a league of their own. The atmosphere is lively and energetic, this transfers to all the residents. Keep up the amazing work Dudbrook. Thank you very much for all that you are doing for my mum and every person who lives at the beautiful Dudbrook House. The joy you bring is inspiring. Amazing people.
03 July 2024
With only a thousand characters it's impossible to sum up how superb Dudbrook House is, and my mother and I have nothing but praise and admiration for all of the staff here. My father was diagnosed with dementia 8 years ago and with its gradual progression my family knew we would have no choice this year but to source a care home for my dad. From my first telephone conversation with the manager of 26 years, I already had a good vibe. Dudbrook House is a newly purpose-built building in a lovely forest location that is well laid out and offers everything that my dad needs and more. It is always nice to enter a bright fresh building, not one of the seven care homes we visited even came close to Dudbrooks hotel-like amenities. Each and every member of staff engages genuinely with you from the moment you are greeted at reception, every carer puts their heart and soul into the resident's wellbeing, and the management has also been so very kind and helpful to us, so thank you to all.
14 June 2024
I cannot praise enough the care of the staff. Dad was with them from nearly able to cope independently when he would go out to jazz club and meet his brother-in-law for breakfast to completely dependent as his Alzheimers took over. They were always so kind to him and all of the residents and considerate and aware of his needs. As an ex-nurse in general practice for many years I have seen many care homes and this beats them all by miles. I cannot recommend them enough.
29 January 2024
My brother who’s not the easiest person to get on with was transferred from another care home, he was very unhappy there and spent most of his days in his room plus the staff were not very nice. My wife was under the care of Dudbrook's sister home who we just can't praise enough for their care and compassion when we heard that Dudbrook, the new Dudbrook had vacancies. My niece and I were bold over by the facilities on offer and the compassion of the staff and we were so happy to get him a placement. He’s been there a couple of months and the change in him is just lovely to see, no longer stuck in his room he’s loving life being part of the Dudbrook family, it gives us, his family, so much joy to see him on social media having fun being stimulated and receiving wonderful care. Thank you all the team at Dudbrook, we can’t praise you enough.
12 December 2023
My father moved a month ago to this care home from another home in Upminster Essex. The difference between the 2 is incredible! The staff are amazing and have made him feel really welcome. He settled in straight away and his comment to me was 'This is so much nicer than the last one' From my father this is high praise indeed. They have managed to get him to participate in most of the activities. He has been on trips to the theatre and had tea at a local stables and met the ponies. He has a beautiful room overlooking the stunning grounds, his view is lovely. The food is very nice and everyone from the lady at the front desk to the lovely Irish lady who cleans his room is kind helpful and empathetic. I am truly grateful that he lives in this lovely home and is looked after so well. Thank you all.
21 November 2023
My sister has been a resident at Dudbrook Hall, then Dudbrook House for nearly 2 years. She is, as my wife and I plus our friends and family are, so happy that she is in such a friendly, safe, marvellous place to live her life in peace. All the staff that I have the pleasure to meet have been so kind and caring, with so much patience and thoughts, together with so many activities that you go to such lengths to provide. We cannot thank you all enough for the pleasure and care you have provided since she went to this quite incredible place. You are a great credit to the profession that you are involved in. As my sister would say 'bless you, bless you,bless you', always in a group of 3! Love to the the dedicated team that my wife and I have had the pleasure to have met.
14 November 2023
My mum has been in Dudbrook for two years, they have recently moved over to Dudbrook House which is absolutely amazing. The care that the residents get from the staff is outstanding, my mum has dementia and since being in Dudbrook has become more alert due to all the stimulation. They have two wonderful care co-ordinator's, who arrange many different activities for the residents. They are both fantastic and spend lots of time with them all. My mum may have dementia but is very happy in Dudbrook, she loves the singing and the Thursday evening socials, and it's lovely to see her smile when I visit. Thank you to the owners of this amazing care home, the manager and deputy manager, plus all the fantastic team leaders, carers and everyone who works at Dudbrook House. If anyone is looking for a care home for their loved one, Dudbrook House is the place.
26 July 2023
My auntie has only been in Dudbrook Hall for just a few days but she could not have been made more welcome. Her circumstances changed from fully independent living in her own home to bed bound in a matter of days so this could have proved very emotional. However, this care facility is a really beautiful home full of character, smiles and genuine warmth and patience. Very quickly, I have met so many staff who have stopped and had a lovely conversation and been genuinely engaging and not too busy to spend time with me or my aunt. The Tribute Show the other afternoon was just such a nice event; respectful and gentle on the ears with the performer asking if everyone was happy with the volume right from the start. The staff really tried hard to involve everyone who wanted to be there and check if they were ok throughout. Well done team Dudbrook; your facilities are very unique and the hard work and dedication have not gone unnoticed.
30 June 2023
Staff are always friendly and attentive but never invasive. Nothing is too much trouble and will always accommodate the needs of their residents and relatives and visitors. Entertainment is always varied and is catered for each individual's needs which is relevant to my friend's needs as she is nonverbal but likes to participate in these activities. My friend is always clean and very well looked after. Staff are always on hand to assist if she needs anything done and is always approachable any time of day.
23 June 2023
My Dad has been at Dudbrook Hall since January this year and, like most, I was naturally apprehensive about my dad going into full-time residential care. Five months later and I couldn’t be happier with the care provided by Dudbrook. The home is always clean and accessible (which isn’t always the case with other care homes). However, without a doubt, the best thing about this home is the wonderful staff. They are so attentive and caring but most of all they make what could be a difficult situation fun! This is not easy to do but clearly, the mantra of this wonderful place is, if the staff are happy there is a good chance the residents will be too! There is always a great buzz and music being played which is exactly how it should be! Thanks so much for taking such good care of my dad!
17 December 2021
I have always been adamant that my mum would never be put in a care home. But since the short time she has been in Dudbrook Hall I have completely changed my mind. The staff are all exceptional in every way. My mum is a changed person since being in Dudbrook Hall happy and smiling again and for me and my family, we couldn't ask for anything more. I thank you all so much.
18 November 2021
Having to look for a care home for my mum was a scary thing for our whole family. The moment I walked into Dudbrook I knew it was different and special - the staff were welcoming, informative, and very open and honest and the residents were together, engaged in activities and content. The staff have not only looked after Mum brilliantly but also looked after our family throughout the transition period. My mum is very happy and content - the feel of the home is very much that of being a home from home and Mum says the food is brilliant and loves that her little room is always spotless! Medical issues have been dealt with quickly and professionally with the family being informed at all times and Mum's care needs have been listened to and adapted especially for her. Everyone at Dudbrook works so hard (and always with a welcoming smile) to ensure that the residents are at the centre of everything and it's great to see the friendly, busy, and active community that Mum is now part of.
04 November 2021
My aunt was in Dudbrook Hall care home for approximately one year. She was looked after very well, even though she has difficult days. It was a pleasure visiting her in the conservatory - light and airy. Staff were always helpful. My aunt was mainly a resident during the lockdown. The staff were always contactable to ask how she was and also arranged FaceTime calls. Lovely home.
09 September 2021
What can I say about this marvellous care home? My friend was in another care home before she came to Dudbrook Hall Care Home and was very unhappy. Since living in Dudbrook Hall she has really changed for the better, she looks healthy, is well fed, looks clean and tidy and she really enjoys all the activities and parties they have. The home itself is very homely, not in any way clinical, and is very unique and is always so welcoming, I cannot fault anything about this care home and its wonderful, patient and loyal staff. Thank you to the manager and team leaders to name just a few. When I visit my friend I am always offered a cup of coffee and a biscuit and there is always something going on, I really do appreciate Dudbrook Hall and its staff, thank you.
12 August 2021
I have nothing but praise for the staff, the way nothing is too much trouble, including the manager, visitors are always made welcome, whatever time it is in the day. My mother feels comfortable with everyone who looks after her needs, which means a lot to me and our family. Her room and the other rooms, including the kitchen, are kept clean each day.
06 August 2021
Dudbrook Hall has been the best decision, as a family, we have made for my nana's care. My nana is really living her best life at the grand age of 96. Her health and wellbeing have skyrocketed since she has been there. (She has even put on weight). I have not seen her this happy and content in a very long time. I can't thank everyone enough for what they have done so far for my nana. All the staff from directors, managers, carers, housekeeping, domestics, kitchen and activities all go above and beyond with all the residents at Dudbrook Hall, I will be forever grateful for all the love and care my nana gets. It's been amazing seeing all the videos and photos of my nana on Facebook as I'm not well enough to visit yet but I'm so happy that I still get to share her experience.
06 August 2021
Dudbrook Hall is the most amazing home from home. The staff were absolutely wonderful, and nothing was too much trouble. My dad was cared for extremely well throughout his 4 years there. I would highly recommend Dudbrook Hall.
06 August 2021
The staff are always happy and friendly. The staff give excellent care. I cannot praise them enough. My mum has always been happy at Dudbrook Hall. The communication has been excellent. It is such a relief to know that my mum is happy and well cared for. The staff go that extra mile!
05 August 2021
Caring, efficient, consistent. It would be difficult to find a better facility for the elderly.