Submit a Review for Hollymede Cottage
61/63 Church End Lane, Runwell, Wickford, SS11 7DP
View Full Details of Hollymede CottageLatest Reviews for Hollymede Cottage
29 August 2024
My mother has been a resident here for many, many months. The staff are a dedicated, caring bunch who are always extremely attentive to all of her and indeed the other residents' needs. There are a lot of activities that they do, always entertained. I receive lots of photos and updates. Highly recommended, great service.
23 August 2024
My mum has been a resident since December 2023. After Mum had a stroke, she needed to go into care, as her health was not good. It was a hard decision as mum made me promise l never let her go into a home. But, the hospital staff told me mum hadn't long to live, and that she wouldn't speak and she would be bedbound. Thank goodness, Mum went into Hollymede Cottage! The team have given me my mum back. The manageress organised a specialised wheelchair, so she could spend time out of bed. My mum is able to talk and she has jokes with the staff. She can now feed herself. I put that down to a caring team. I get photos and messages from the manageress, so l can see how my mum is doing at the events l can not go to. My mum went back into hospital recently, while she was there she said to me, 'l want to go back home'. That tells you everything about Hollymede, it's home-from-home.
23 August 2024
I can't speak highly enough of the care given to my husband at Hollymede Cottage since he was discharged there from hospital last September and although my son and I looked at all the other care homes in the area we could find nowhere that better suited my his needs. Having a relatively small number of residents it feels like a real home and a real family. The residents quickly get to know the carers and they get to know the individual needs of the residents. There is a lot of interaction between carers and cared for, frequent activities, visits from musicians and celebrations of everything from birthdays, St Patrick's Day and Christmas to the recent Olympics. As a frequent visitor, I am always made welcome and I feel part of this extended family. Most importantly my husband always looks happy, I can't ask for more.
23 August 2024
I'm very happy with all the staff who have looked after my mum throughout the last 18 months of her stay at Hollymead Cottage! I'm so impressed with the way in which she has gone from being quite frail, and not eating much after being in hospital, to moving to Hollymead Cottage. The turnaround from day one has been incredible. The staff are really friendly, and have gone out of their way to make Mum feel settled and happy in her home. There is regular entertainment and family and friends are always welcome, I can confidently say that this is the home for her and I wish I had found this place sooner. She seems very content and happy here.
23 August 2024
My mum moved to Hollymede from a larger care home. It is much more homely and the staff are kind, patient and caring. Great management and caring staff. They take care of Mum and do their best which I'm thankful for.
23 August 2024
Excellent all round very friendly atmosphere made to feel welcome at every visit by all the very caring staff and manager. Also, they take into account the likes and dislikes of food for individual residents.
23 August 2024
Always helpful, friendly and professional. Mum is very happy there and all the staff get on well with her. This is a very cosy comfortable care home. The care home always keeps me informed of Mum's progress with regular updates on what she gets up to and activities she has attended.
23 August 2024
My lovely mum has been a resident here since December 2023, I moved her from a larger home, it is a very welcoming environment and you can feel the love as soon as you walk in. Mum has a lovely room on the first floor and has all her precious ornaments and pictures around her and her own chair in the lounge. I am made to feel welcome whatever time of day I visit and mum is always clean and well cared for. The food is all freshly cooked, Mum enjoys all her meals, and water, juices and tea or coffee are always available. The staff are all fantastic and give lots of cuddles and all the reassurance Mum needs on a daily basis, they are very quick to notice any changes in behaviour and the manager has a great relationship with the doctors and dementia care teams, she is very approachable, knowledgeable and helpful. I consider myself and Mum very lucky to have found Hollymede Cottage, everyone there feels like family and they support me and my sister too.
23 August 2024
I am writing this with reference to the care that my grandmother currently receives at Hollymede. My grandmother was in a previous home down the road and we removed her from their care and she moved into Hollymede. The team run by the manager are some of the loveliest people I have met. 100% genuine in their way and I personally have felt total support from them. The diligence and care that they have shown to my grandmother, me and my family is truly remarkable. I work in the care industry and can appreciate the hours and care that is involved in providing a holistic approach for people. Hollymede is exceptional, there isn't a better place for my grandmother to be. Thank you to you to the manager and your team.
23 August 2024
As others have noted, I am thankful to have found Hollymede Cottage and the care they give. Mum became a resident at the end of 2023 after a fall meant she could no longer be by herself. She was placed here but I would now hate for her to be moved anywhere else. The staff are incredible and treat each resident, regardless of their needs and infirmities with compassion and respect. This is, to be honest, my only experience of the care system, but I have to say how lovely everyone is, not only to my mum but to myself and my family, always greeting us with a smile and a cuppa! They celebrate birthdays, national holidays and events with gusto, plus try and get all the residents involved with daily activities. The home is clean and the food is tasty. As my mum's memory deteriorates, it's good to know she will be well looked after by people who know and care for her. I have no concerns and recommend Hollymede to anyone who is in the position of having to find somewhere for a loved relative.
01 March 2024
My nan was resident here for the last years of her life as she succumbed to dementia. Unfortunately, I live a plane flight away and Covid threw a spanner in the works. However, the time I was able to visit her she was always clean, well turned out and happy. A notoriously fussy eater (no foreign food!) she never seemed to want for anything. When I was able to visit, the staff were always so welcoming and friendly. Surely they had enough to do anyway, but I never felt as though I was intruding. She was always entertained, I saw many photographs. At her funeral we saw endless pictures of her and the other residents enjoying themselves. This was something I feel they didn’t need to do, but they made time. That so many staff members attended her funeral was a testament to how caring they were and it was lovely to be able to talk to them. Knowing Nan was so well cared for and that she had such a wonderful quality of life was so very reassuring, being so far away.
30 November 2023
I am so thankful we found Hollymede Cottage, my mum stayed there for the last 18 months of her life. The manager and her team are totally dedicated to making the residents feel loved and happy whilst also encouraging them to have fun by joining in the numerous activities. Mum loved the banter and the endless cups of tea! When my mum passed their care and compassion exceeded all expectations and their support to me and my daughters will always be remembered and appreciated. It is a huge decision to place a loved one in care but visit Hollymede and meet with the manager and her team as this will certainly put your mind at rest.
23 November 2023
My mum has been a resident of Hollymede for 7 years now. I moved Mum from a larger home. I am grateful every day that we got her a place at Hollymede. The feel of the place is warm, friendly, inviting, happy and homely. Mum's needs have changed several times over the 7 years and Hollymede have been able to adapt perfectly. The staff are absolutely wonderful from the top down. I cannot recommend them enough. Everyone is extremely gentle, kind, compassionate and so caring. I love visiting Mum, all the residents feel like they are my relatives as you get to know everyone. There are brilliant activities catering for everyone and excellent entertainment. Every possible occasion and major event is celebrated. There is always something going on. I cannot praise the manager and all the team enough for their amazing care, kindness, emotional support and advice. I thoroughly recommend it. The food is excellent, nothing is too much trouble. It doesn't feel like a care home, just home. Thank you so much.
26 October 2023
We decided to move our mother from a very expensive “5-star” care home, because she wasn’t getting the care she needed, to Hollymede Cottage. Whilst its decor didn’t hold up to the five-star home its care and homely ambience very much surpassed it. The carers stayed at the home for a long time and took the time to understand my mum's complex needs. Sadly, after more than 5 years at the home, mum passed away last March, at the age of 93, her care was faultless and she was loved and comfortable throughout her passing. We were always made to feel welcome and part of the family. I will forever feel grateful. Thank you
23 October 2023
Finding Hollymede Cottage for my mum to be cared for in her last years was without a doubt the best decision we ever made for her. The moment my dad and I arrived to look around, without giving prior notice, it felt like a family welcoming us into their comfortable home. We seriously cannot fault the care, attention and kindness they showed to my mum who unfortunately had dementia and was a resident at Hollymede for over six years. All of the staff go out of their way to make it a comfortable, happy environment to live in and family are encouraged to call in at any time to be included in their loved ones' lives as much as they can. You are constantly kept up to date with things, health, care, meals being served, invited to join in with various social gatherings and they cater as much as they can for each individual resident. Having experienced so much in Hollymede with my mum, I can honestly say that if I ever needed residential care I would choose Hollymede for myself! 100% recommend it!
19 October 2023
A lovely, friendly atmosphere. Very caring staff. My aunt was very happy here. Lots of lovely photos taken by staff of her dancing, singing, painting, crafting. Her health deteriorated quite suddenly and she was cared for with love and kindness. Her end of life care was was exceptionally good. Couldn't have asked for more.
18 October 2023
My aunt has been in the home for the past 5 years and we have nothing but praise for how they have looked after her. I would highly recommend Hollymede Cottage to anyone who has the difficult decision to put a loved one in a care home. Like anyone we had worries and concerns when she first went in, but Hollymede is more like a 'home' than a care home. The carers are amazing as are the chefs in the kitchen. It's just like a big family. The staff go above and beyond, even going out of their way in their own time to purchase clothes on our behalf for my aunt, nothing is too much trouble. They are approachable, knowledgeable, and have always put our minds at rest if there are changes in my aunt (physically or mentally). The care home manager is always sending us updates and photos which is greatly appreciated. Myself and my family couldn't recommend this home and the staff highly enough. We feel very lucky to have my aunt being looked after here.
13 October 2023
We found and chose Hollymede Cottage for my father, he has been living there for nearly two years now, and during this time his general health has improved vastly. There are home-cooked meals every day at Hollymede from its own kitchen and chef. My father is happy there and very well looked after. He is always clean and comfortable when I visit him, and his room is also comfortable for him and a good size. Hollymede is a smaller care home and is a home for my father now, I've found every member of staff there truly caring professional and would recommend Hollymede Cottage.
12 October 2023
When my grandad had to move into a home straight from the hospital I was worried however as soon as we came through the front door my worries melted away within an instant. My granddad has been here since the end of August and we feel so lucky he got placed here. The staffing team are all so lovely and cares about the residents. It now feels like we have an extended family. We couldn't have been luckier, I think my nan is still looking over her husband and made sure he went somewhere he would be looked after just as we do. 1000% recommend Hollymede Cottage.
11 October 2023
Hollymede Cottage is a small care home. My initial impression was that it certainly doesn’t have a clinical feel. I think this, the experienced staff and the standard of food are the main reasons my father settled in so quickly. From the top down the staff are professional and friendly. Continued development and training are encouraged. Above all, they genuinely care for the residents. Meals are nutritious and maintain a high standard they are all cooked in-house. All the resident's needs are catered for including visiting chiropractic and hairdressing. There is regular entertainment which everyone including families is welcome to enjoy. As such all are made to feel welcome and part of the wider family. In particular, I value the fact that It is possible to discuss any problems or questions with the house manager. She is approachable and often her experience has proved invaluable.
Latest Reviews for Hollymede Cottage
29 August 2024
My mother has been a resident here for many, many months. The staff are a dedicated, caring bunch who are always extremely attentive to all of her and indeed the other residents' needs. There are a lot of activities that they do, always entertained. I receive lots of photos and updates. Highly recommended, great service.
23 August 2024
My mum has been a resident since December 2023. After Mum had a stroke, she needed to go into care, as her health was not good. It was a hard decision as mum made me promise l never let her go into a home. But, the hospital staff told me mum hadn't long to live, and that she wouldn't speak and she would be bedbound. Thank goodness, Mum went into Hollymede Cottage! The team have given me my mum back. The manageress organised a specialised wheelchair, so she could spend time out of bed. My mum is able to talk and she has jokes with the staff. She can now feed herself. I put that down to a caring team. I get photos and messages from the manageress, so l can see how my mum is doing at the events l can not go to. My mum went back into hospital recently, while she was there she said to me, 'l want to go back home'. That tells you everything about Hollymede, it's home-from-home.
23 August 2024
I can't speak highly enough of the care given to my husband at Hollymede Cottage since he was discharged there from hospital last September and although my son and I looked at all the other care homes in the area we could find nowhere that better suited my his needs. Having a relatively small number of residents it feels like a real home and a real family. The residents quickly get to know the carers and they get to know the individual needs of the residents. There is a lot of interaction between carers and cared for, frequent activities, visits from musicians and celebrations of everything from birthdays, St Patrick's Day and Christmas to the recent Olympics. As a frequent visitor, I am always made welcome and I feel part of this extended family. Most importantly my husband always looks happy, I can't ask for more.
23 August 2024
I'm very happy with all the staff who have looked after my mum throughout the last 18 months of her stay at Hollymead Cottage! I'm so impressed with the way in which she has gone from being quite frail, and not eating much after being in hospital, to moving to Hollymead Cottage. The turnaround from day one has been incredible. The staff are really friendly, and have gone out of their way to make Mum feel settled and happy in her home. There is regular entertainment and family and friends are always welcome, I can confidently say that this is the home for her and I wish I had found this place sooner. She seems very content and happy here.
23 August 2024
My mum moved to Hollymede from a larger care home. It is much more homely and the staff are kind, patient and caring. Great management and caring staff. They take care of Mum and do their best which I'm thankful for.
23 August 2024
Excellent all round very friendly atmosphere made to feel welcome at every visit by all the very caring staff and manager. Also, they take into account the likes and dislikes of food for individual residents.
23 August 2024
Always helpful, friendly and professional. Mum is very happy there and all the staff get on well with her. This is a very cosy comfortable care home. The care home always keeps me informed of Mum's progress with regular updates on what she gets up to and activities she has attended.
23 August 2024
My lovely mum has been a resident here since December 2023, I moved her from a larger home, it is a very welcoming environment and you can feel the love as soon as you walk in. Mum has a lovely room on the first floor and has all her precious ornaments and pictures around her and her own chair in the lounge. I am made to feel welcome whatever time of day I visit and mum is always clean and well cared for. The food is all freshly cooked, Mum enjoys all her meals, and water, juices and tea or coffee are always available. The staff are all fantastic and give lots of cuddles and all the reassurance Mum needs on a daily basis, they are very quick to notice any changes in behaviour and the manager has a great relationship with the doctors and dementia care teams, she is very approachable, knowledgeable and helpful. I consider myself and Mum very lucky to have found Hollymede Cottage, everyone there feels like family and they support me and my sister too.
23 August 2024
I am writing this with reference to the care that my grandmother currently receives at Hollymede. My grandmother was in a previous home down the road and we removed her from their care and she moved into Hollymede. The team run by the manager are some of the loveliest people I have met. 100% genuine in their way and I personally have felt total support from them. The diligence and care that they have shown to my grandmother, me and my family is truly remarkable. I work in the care industry and can appreciate the hours and care that is involved in providing a holistic approach for people. Hollymede is exceptional, there isn't a better place for my grandmother to be. Thank you to you to the manager and your team.
23 August 2024
As others have noted, I am thankful to have found Hollymede Cottage and the care they give. Mum became a resident at the end of 2023 after a fall meant she could no longer be by herself. She was placed here but I would now hate for her to be moved anywhere else. The staff are incredible and treat each resident, regardless of their needs and infirmities with compassion and respect. This is, to be honest, my only experience of the care system, but I have to say how lovely everyone is, not only to my mum but to myself and my family, always greeting us with a smile and a cuppa! They celebrate birthdays, national holidays and events with gusto, plus try and get all the residents involved with daily activities. The home is clean and the food is tasty. As my mum's memory deteriorates, it's good to know she will be well looked after by people who know and care for her. I have no concerns and recommend Hollymede to anyone who is in the position of having to find somewhere for a loved relative.
01 March 2024
My nan was resident here for the last years of her life as she succumbed to dementia. Unfortunately, I live a plane flight away and Covid threw a spanner in the works. However, the time I was able to visit her she was always clean, well turned out and happy. A notoriously fussy eater (no foreign food!) she never seemed to want for anything. When I was able to visit, the staff were always so welcoming and friendly. Surely they had enough to do anyway, but I never felt as though I was intruding. She was always entertained, I saw many photographs. At her funeral we saw endless pictures of her and the other residents enjoying themselves. This was something I feel they didn’t need to do, but they made time. That so many staff members attended her funeral was a testament to how caring they were and it was lovely to be able to talk to them. Knowing Nan was so well cared for and that she had such a wonderful quality of life was so very reassuring, being so far away.
30 November 2023
I am so thankful we found Hollymede Cottage, my mum stayed there for the last 18 months of her life. The manager and her team are totally dedicated to making the residents feel loved and happy whilst also encouraging them to have fun by joining in the numerous activities. Mum loved the banter and the endless cups of tea! When my mum passed their care and compassion exceeded all expectations and their support to me and my daughters will always be remembered and appreciated. It is a huge decision to place a loved one in care but visit Hollymede and meet with the manager and her team as this will certainly put your mind at rest.
23 November 2023
My mum has been a resident of Hollymede for 7 years now. I moved Mum from a larger home. I am grateful every day that we got her a place at Hollymede. The feel of the place is warm, friendly, inviting, happy and homely. Mum's needs have changed several times over the 7 years and Hollymede have been able to adapt perfectly. The staff are absolutely wonderful from the top down. I cannot recommend them enough. Everyone is extremely gentle, kind, compassionate and so caring. I love visiting Mum, all the residents feel like they are my relatives as you get to know everyone. There are brilliant activities catering for everyone and excellent entertainment. Every possible occasion and major event is celebrated. There is always something going on. I cannot praise the manager and all the team enough for their amazing care, kindness, emotional support and advice. I thoroughly recommend it. The food is excellent, nothing is too much trouble. It doesn't feel like a care home, just home. Thank you so much.
26 October 2023
We decided to move our mother from a very expensive “5-star” care home, because she wasn’t getting the care she needed, to Hollymede Cottage. Whilst its decor didn’t hold up to the five-star home its care and homely ambience very much surpassed it. The carers stayed at the home for a long time and took the time to understand my mum's complex needs. Sadly, after more than 5 years at the home, mum passed away last March, at the age of 93, her care was faultless and she was loved and comfortable throughout her passing. We were always made to feel welcome and part of the family. I will forever feel grateful. Thank you
23 October 2023
Finding Hollymede Cottage for my mum to be cared for in her last years was without a doubt the best decision we ever made for her. The moment my dad and I arrived to look around, without giving prior notice, it felt like a family welcoming us into their comfortable home. We seriously cannot fault the care, attention and kindness they showed to my mum who unfortunately had dementia and was a resident at Hollymede for over six years. All of the staff go out of their way to make it a comfortable, happy environment to live in and family are encouraged to call in at any time to be included in their loved ones' lives as much as they can. You are constantly kept up to date with things, health, care, meals being served, invited to join in with various social gatherings and they cater as much as they can for each individual resident. Having experienced so much in Hollymede with my mum, I can honestly say that if I ever needed residential care I would choose Hollymede for myself! 100% recommend it!
19 October 2023
A lovely, friendly atmosphere. Very caring staff. My aunt was very happy here. Lots of lovely photos taken by staff of her dancing, singing, painting, crafting. Her health deteriorated quite suddenly and she was cared for with love and kindness. Her end of life care was was exceptionally good. Couldn't have asked for more.
18 October 2023
My aunt has been in the home for the past 5 years and we have nothing but praise for how they have looked after her. I would highly recommend Hollymede Cottage to anyone who has the difficult decision to put a loved one in a care home. Like anyone we had worries and concerns when she first went in, but Hollymede is more like a 'home' than a care home. The carers are amazing as are the chefs in the kitchen. It's just like a big family. The staff go above and beyond, even going out of their way in their own time to purchase clothes on our behalf for my aunt, nothing is too much trouble. They are approachable, knowledgeable, and have always put our minds at rest if there are changes in my aunt (physically or mentally). The care home manager is always sending us updates and photos which is greatly appreciated. Myself and my family couldn't recommend this home and the staff highly enough. We feel very lucky to have my aunt being looked after here.
13 October 2023
We found and chose Hollymede Cottage for my father, he has been living there for nearly two years now, and during this time his general health has improved vastly. There are home-cooked meals every day at Hollymede from its own kitchen and chef. My father is happy there and very well looked after. He is always clean and comfortable when I visit him, and his room is also comfortable for him and a good size. Hollymede is a smaller care home and is a home for my father now, I've found every member of staff there truly caring professional and would recommend Hollymede Cottage.
12 October 2023
When my grandad had to move into a home straight from the hospital I was worried however as soon as we came through the front door my worries melted away within an instant. My granddad has been here since the end of August and we feel so lucky he got placed here. The staffing team are all so lovely and cares about the residents. It now feels like we have an extended family. We couldn't have been luckier, I think my nan is still looking over her husband and made sure he went somewhere he would be looked after just as we do. 1000% recommend Hollymede Cottage.
11 October 2023
Hollymede Cottage is a small care home. My initial impression was that it certainly doesn’t have a clinical feel. I think this, the experienced staff and the standard of food are the main reasons my father settled in so quickly. From the top down the staff are professional and friendly. Continued development and training are encouraged. Above all, they genuinely care for the residents. Meals are nutritious and maintain a high standard they are all cooked in-house. All the resident's needs are catered for including visiting chiropractic and hairdressing. There is regular entertainment which everyone including families is welcome to enjoy. As such all are made to feel welcome and part of the wider family. In particular, I value the fact that It is possible to discuss any problems or questions with the house manager. She is approachable and often her experience has proved invaluable.