Submit a Review for Moulsham Home
116/117 Moulsham Street, Chelmsford, CM2 0JN
View Full Details of Moulsham HomeLatest Reviews for Moulsham Home
22 January 2025
My mother moved into the Moulsham Home in August 2024. My sister and I had been looking at different homes for a couple of years. From the first visit, this home stood out and the key thing was the owner/manager. She is outstanding versus managers elsewhere. We felt that for her this is more than just a business, it is also a vocation - a pivotal difference. That sets the tone for the culture. We see it in the empathy and care of the team, particularly the senior team and there are excellent young staff too. Their responsiveness to feedback had been important and much appreciated. We were quite nervous about my mother taking this step and had strong opinions about how she should be looked after. The food is mostly home cooking from scratch. There is no danger of anyone being undernourished in this home, there is a strong focus on nutrition and catering to individual preferences and needs. Also, all residents are always clean and well-dressed.
17 January 2025
When visiting Moulsham Care Home I have always been welcomed by a member of the staff. The home itself is always clean and tidy with ample staff to see to the residents' needs. All residents are treated with respect and appear to be content. If I have any questions there is always someone available to help. I am very happy that my brothers are well looked after.
15 January 2025
My friend was struggling to cope at home and had already contacted Moulsham Home before she was suddenly admitted to hospital. It was such a relief that when, after a few days, she was ready for discharge she could immediately go to this Home on a temporary basis. The staff were welcoming and dealt with a potentially difficult transition very well. The future for my friend is uncertain, but I and her other friends know that for now, she is safe, well-supported, warm, and well-fed.
15 January 2025
My sister has been in this care home for nearly 2 years now. She always seems very happy there. The staff are always very friendly when I visit weekly. The home is always very clean and the food is excellent.
15 January 2025
Our aunt first came to Moulsham Care Home in April 2024, initially for two weeks of respite care while her house was re-wired. We chose this care home because we had been impressed by how helpful and professional the owner was, with clearly a strong team of friendly, kind and efficient carers and we felt it had a lovely, homely ambience. Our aunt was very quickly put at her ease and within a few days had settled in very well. We cannot praise the owner and staff at Moulsham Care Home enough for the excellent care and compassion they have shown to her. Her life has been transformed, having arrived somewhat unkempt and underweight, she is now a healthy weight, always clean and nicely dressed, enjoys trips out and loves the audiobooks they have introduced her to and enjoys the company, none of which she had at home. She liked it so much in fact that decided that she would like to stay in the care home permanently which is a testament to what an outstanding establishment it is.
14 January 2025
The carers are very friendly and helpful, they take great care of my husband's needs. My husband is kept clean and tidy and has regular dental visits and chiropodist visits. The food is cooked fresh every day.
14 January 2025
My uncle is looked after so well under the care of Moulsham Home. He can be difficult at times but the staff look after him with good humour and great care. He is clean, well fed and his care is amazing. He may not smile at me these days but he smiles at the staff when they joke around with him. It is a relief that he is being looked after so well.
14 January 2025
Mum has been a resident for over 2 1/2 years now; she arrived with advanced Alzheimer's and is now much more advanced of course but she has been treated with gentle care and an upbeat attitude throughout. I like to think Mum feels safe at Moulsham Home, I know I feel secure knowing she is in safe hands. Before Mum went into care (on the death of my 92-year-old father) I had looked at several Care Homes in the Chelmsford area for respite care. Only Moulsham Home responded to my enquiry with the applicable information and showed interest at a personal level without a sales pitch. The kindness shown to me at a time of huge stress and upset made the decision an easy one. My family are so thankful that Moulsham Home had availability when we urgently needed it.
24 January 2024
My mother arrived at Moulsham Home over 7 years ago, when she was at home, her dementia had been deteriorating. The deterioration immediately slowed because of the excellent care at Moulsham Home. She is never lonely; if she gets agitated, the staff know how to reassure her. Her medication is correctly administered and the whole day is a constant round of meals and snacks! She looks and smells clean. Staff know residents well and how to cater for their individual needs. Based in two converted houses, for a person with dementia, it has a comforting, homely atmosphere; relaxed but professional. If Mum is unwell, or I have concerns about her health, this is always followed up. Staff allow people their dignity wherever possible; they gain consent before giving personal care. Even when residents become anxious or aggressive, the staff are patient and kind. The recent inspection report mentions some administrative points to be addressed, but finds the home to be caring, responsive and effective. If you want your loved ones to be looked after in a caring, homely environment where their needs are met as individuals, and they are warm, well-fed and feel safe, you cold not do better.
11 January 2024
Care for my brother has been outstanding since the day he arrived at Moulsham. His personal needs are never too much for staff to attend to promptly. I have visited the home and witnessed staff performing a number of tasks and I was very impressed. Over the festive season, a wonderful ambience was created.
05 January 2024
My husband came to Moulsham Home on Friday the 8th of December. Today is Thursday the 14th of December 2023. In the 6 days, he has been here the improvements in his health are beyond belief. The staff are excellent, the home is warm, friendly and clean. Nothing is too much trouble. I think it's the best home in the area.
05 January 2024
The staff are caring and very supportive of my mum. Her needs are taken care of. Mum is happy in this home.
30 October 2023
On entering the home it's clean, welcoming and a happy atmosphere. You can turn up for a visit. The manager and her staff are helpful and caring. Always cheerful. Can't fault the home in any way. All my mum's needs are met and she's happy and settled. Would recommend this home to anyone. Five stars in my opinion.
04 October 2023
Widowed, lonely, irritable, frail and imprisoned in her own home during lockdown, my mother was transformed after her move to Moulsham Home. She very soon rediscovered her smile and her appetite and seemed to thrive again in the sort of social setting she could no longer have at home. Three years later, she describes herself as very happy in Moulsham Home. She says she feels at home, well fed and well looked after. With her frailty and dementia, she is completely reliant on the impressive patience and vigilance of the staff who I find to be cheerful, conscientious and easy to deal with.
21 January 2022
Moulsham Home has made such a remarkable difference to our friend. She is now happy and smiling. I'm not sure she knows who I am, but she is pleased to have visitors and we are made very welcome by all the staff when we visit. The staff are caring and considerate to all residents.
15 January 2021
I can feel content that my Mother is well cared for. And in this difficult year, has been kept safe. Management and staff are always helpful. As I had hoped, there are definite benefits to a small home run by a small dedicated team.
07 January 2021
The home has friendly approachable staff who cater to the needs of those in their care. The home is inviting and well kept with various entertainment when permissible and birthday and occasions celebrated with parties for the residents. The bedrooms are kept very clean and so are the residents, with access to baths and lifting apparatus.
07 January 2021
The home is very clean and tidy. The staff are fantastic, very kind and caring. I feel happy Dad is in a safe, good caring home from home.
26 November 2020
We had to put our mother into care at the start of COVID lockdown (March 2020). It was difficult as we couldn't visit Mum and were reliant on home to tell us how she was settling in. The manager and staff could not have been more helpful or communicative. They were proactive when Mum had medical issues but kept us up to date. We have been so pleased with the way all the staff have dealt with our mother at this very difficult time.
25 November 2020
My mother is a long term resident at the home. Mum is always well cared for and she is always spotless and well-fed even at last stage of Alzheimer's. Mum is bed-bound but has a beautiful room that is light and airy. She has the radio playing in the background and staff are monitoring her all the time. Moulsham Home has only every had staff that are kind and caring. Being a smaller establishment it really feels like being in your own home.
Latest Reviews for Moulsham Home
22 January 2025
My mother moved into the Moulsham Home in August 2024. My sister and I had been looking at different homes for a couple of years. From the first visit, this home stood out and the key thing was the owner/manager. She is outstanding versus managers elsewhere. We felt that for her this is more than just a business, it is also a vocation - a pivotal difference. That sets the tone for the culture. We see it in the empathy and care of the team, particularly the senior team and there are excellent young staff too. Their responsiveness to feedback had been important and much appreciated. We were quite nervous about my mother taking this step and had strong opinions about how she should be looked after. The food is mostly home cooking from scratch. There is no danger of anyone being undernourished in this home, there is a strong focus on nutrition and catering to individual preferences and needs. Also, all residents are always clean and well-dressed.
17 January 2025
When visiting Moulsham Care Home I have always been welcomed by a member of the staff. The home itself is always clean and tidy with ample staff to see to the residents' needs. All residents are treated with respect and appear to be content. If I have any questions there is always someone available to help. I am very happy that my brothers are well looked after.
15 January 2025
My friend was struggling to cope at home and had already contacted Moulsham Home before she was suddenly admitted to hospital. It was such a relief that when, after a few days, she was ready for discharge she could immediately go to this Home on a temporary basis. The staff were welcoming and dealt with a potentially difficult transition very well. The future for my friend is uncertain, but I and her other friends know that for now, she is safe, well-supported, warm, and well-fed.
15 January 2025
My sister has been in this care home for nearly 2 years now. She always seems very happy there. The staff are always very friendly when I visit weekly. The home is always very clean and the food is excellent.
15 January 2025
Our aunt first came to Moulsham Care Home in April 2024, initially for two weeks of respite care while her house was re-wired. We chose this care home because we had been impressed by how helpful and professional the owner was, with clearly a strong team of friendly, kind and efficient carers and we felt it had a lovely, homely ambience. Our aunt was very quickly put at her ease and within a few days had settled in very well. We cannot praise the owner and staff at Moulsham Care Home enough for the excellent care and compassion they have shown to her. Her life has been transformed, having arrived somewhat unkempt and underweight, she is now a healthy weight, always clean and nicely dressed, enjoys trips out and loves the audiobooks they have introduced her to and enjoys the company, none of which she had at home. She liked it so much in fact that decided that she would like to stay in the care home permanently which is a testament to what an outstanding establishment it is.
14 January 2025
The carers are very friendly and helpful, they take great care of my husband's needs. My husband is kept clean and tidy and has regular dental visits and chiropodist visits. The food is cooked fresh every day.
14 January 2025
My uncle is looked after so well under the care of Moulsham Home. He can be difficult at times but the staff look after him with good humour and great care. He is clean, well fed and his care is amazing. He may not smile at me these days but he smiles at the staff when they joke around with him. It is a relief that he is being looked after so well.
14 January 2025
Mum has been a resident for over 2 1/2 years now; she arrived with advanced Alzheimer's and is now much more advanced of course but she has been treated with gentle care and an upbeat attitude throughout. I like to think Mum feels safe at Moulsham Home, I know I feel secure knowing she is in safe hands. Before Mum went into care (on the death of my 92-year-old father) I had looked at several Care Homes in the Chelmsford area for respite care. Only Moulsham Home responded to my enquiry with the applicable information and showed interest at a personal level without a sales pitch. The kindness shown to me at a time of huge stress and upset made the decision an easy one. My family are so thankful that Moulsham Home had availability when we urgently needed it.
24 January 2024
My mother arrived at Moulsham Home over 7 years ago, when she was at home, her dementia had been deteriorating. The deterioration immediately slowed because of the excellent care at Moulsham Home. She is never lonely; if she gets agitated, the staff know how to reassure her. Her medication is correctly administered and the whole day is a constant round of meals and snacks! She looks and smells clean. Staff know residents well and how to cater for their individual needs. Based in two converted houses, for a person with dementia, it has a comforting, homely atmosphere; relaxed but professional. If Mum is unwell, or I have concerns about her health, this is always followed up. Staff allow people their dignity wherever possible; they gain consent before giving personal care. Even when residents become anxious or aggressive, the staff are patient and kind. The recent inspection report mentions some administrative points to be addressed, but finds the home to be caring, responsive and effective. If you want your loved ones to be looked after in a caring, homely environment where their needs are met as individuals, and they are warm, well-fed and feel safe, you cold not do better.
11 January 2024
Care for my brother has been outstanding since the day he arrived at Moulsham. His personal needs are never too much for staff to attend to promptly. I have visited the home and witnessed staff performing a number of tasks and I was very impressed. Over the festive season, a wonderful ambience was created.
05 January 2024
My husband came to Moulsham Home on Friday the 8th of December. Today is Thursday the 14th of December 2023. In the 6 days, he has been here the improvements in his health are beyond belief. The staff are excellent, the home is warm, friendly and clean. Nothing is too much trouble. I think it's the best home in the area.
05 January 2024
The staff are caring and very supportive of my mum. Her needs are taken care of. Mum is happy in this home.
30 October 2023
On entering the home it's clean, welcoming and a happy atmosphere. You can turn up for a visit. The manager and her staff are helpful and caring. Always cheerful. Can't fault the home in any way. All my mum's needs are met and she's happy and settled. Would recommend this home to anyone. Five stars in my opinion.
04 October 2023
Widowed, lonely, irritable, frail and imprisoned in her own home during lockdown, my mother was transformed after her move to Moulsham Home. She very soon rediscovered her smile and her appetite and seemed to thrive again in the sort of social setting she could no longer have at home. Three years later, she describes herself as very happy in Moulsham Home. She says she feels at home, well fed and well looked after. With her frailty and dementia, she is completely reliant on the impressive patience and vigilance of the staff who I find to be cheerful, conscientious and easy to deal with.
21 January 2022
Moulsham Home has made such a remarkable difference to our friend. She is now happy and smiling. I'm not sure she knows who I am, but she is pleased to have visitors and we are made very welcome by all the staff when we visit. The staff are caring and considerate to all residents.
15 January 2021
I can feel content that my Mother is well cared for. And in this difficult year, has been kept safe. Management and staff are always helpful. As I had hoped, there are definite benefits to a small home run by a small dedicated team.
07 January 2021
The home has friendly approachable staff who cater to the needs of those in their care. The home is inviting and well kept with various entertainment when permissible and birthday and occasions celebrated with parties for the residents. The bedrooms are kept very clean and so are the residents, with access to baths and lifting apparatus.
07 January 2021
The home is very clean and tidy. The staff are fantastic, very kind and caring. I feel happy Dad is in a safe, good caring home from home.
26 November 2020
We had to put our mother into care at the start of COVID lockdown (March 2020). It was difficult as we couldn't visit Mum and were reliant on home to tell us how she was settling in. The manager and staff could not have been more helpful or communicative. They were proactive when Mum had medical issues but kept us up to date. We have been so pleased with the way all the staff have dealt with our mother at this very difficult time.
25 November 2020
My mother is a long term resident at the home. Mum is always well cared for and she is always spotless and well-fed even at last stage of Alzheimer's. Mum is bed-bound but has a beautiful room that is light and airy. She has the radio playing in the background and staff are monitoring her all the time. Moulsham Home has only every had staff that are kind and caring. Being a smaller establishment it really feels like being in your own home.