Submit a Review for Southminster Residential Home
Station Road, Southminster, CM0 7EW
View Full Details of Southminster Residential HomeLatest Reviews for Southminster Residential Home
11 October 2024
Southminster Residential Home provided my mother with the most professional, thoughtful, kind and greatest care during the last weeks of her life. We are so very grateful to them and appreciate their superb dedication to the people they are caring for as well as supporting their relatives. With greatest thanks and appreciation.
02 September 2024
The end-of-life care my mother received was exceptional. The excellent staff would regularly check on my mother and monitor her food and fluid intake. They did everything to make my mother comfortable. Very friendly staff and, management were honest and upfront.
17 June 2024
My sister-in-law spent the last three years of her life in the caring surrounds of Southminster Residential Home. We could not have chosen a better place for her. The manager and all her staff are professional and friendly, providing a comfortable, family atmosphere within a safe and well-organised environment. We cannot recommend the home too highly. Many thanks.
09 June 2024
My dad required respite care after hospital care following a fall at home, this being one of many in the last 5 months. A previous respite care period in a different care home helped enable a comparison to be made. both care homes provided a safe clean environment and have/are looking after his needs. Southminster excels in my view in so many ways, the home is spotlessly clean, the staff go above and beyond, Dad likes the environment and the food is excellent, it is just about as close to being in his own home as can be. Approaching the end of Dad's respite care period it looks like he will require permanent care and I have no hesitation in continuing this at Southminster.
04 June 2024
Thank you to Southminster Residential Care Home, my mother needed respite care quickly. They welcomed her at short notice without any issues and adapted to her needs quickly. The staff have been welcoming, accommodating and capable. The sense of relief in finding SRCH cannot be conveyed enough, I am grateful to them at a time of crisis and need. The care home is set in very nice surroundings which help my mother relax quickly and I found their facilities to be good quality. Once again, thanks for the time my mother has been with you and should we need your services again then I will in touch. Respectfully.
26 January 2024
Our mother was a resident at the home for over seven years until she passed just after Christmas 2023. The quality of care she received from the dedicated staff under the manager's efficient management was first-class throughout her stay. The staff are consistently friendly, understanding and sympathetic, ensuring Mother was as comfortable as possible throughout her long period of residence. We are grateful to the manager and her staff, past and present, and are very happy to recommend this home to others.
18 January 2024
Wonderful care home with the most amazing staff that all get on so well. All go above and beyond to give the best care for all the residents. Spotlessly clean, has great food and an overwhelming sense of it being home for the residents.
15 January 2024
My mum has only just moved in, but already, she is happy, clean and well looked after. Doctor visits once a week, and you can always raise your concerns, and they will always be heard. The food and snacks are amazing. The staff are always there, and nothing is too much trouble.
05 December 2023
My husband recently spent a week’s respite care in your establishment. During that time both his physical and mental needs were met with kindness, sympathy and understanding, and the very friendly and caring staff made his stay as comfortable and stress-free as possible. Although he suffers from dementia, he remembers being with you and has told family members that he enjoyed his visit, and would be very happy to be with you again. Coming from my husband, that is high praise indeed! My very grateful thanks to you all.
16 August 2023
They have cared for my mother during her last 16 months of life. They have looked after her with caring and dignity. This extends to end-of-life care received recently, which they allowed me and my siblings free access. They have treated her with dignity and always attended to her needs. Cannot fault the manager or administration in their running of the home.
10 May 2023
From day one, the staff have always made my aunt and myself very at ease in such a life-changing situation. The excellent review says how we feel about the kindness that has been shown. Very caring towards my aunt and myself at all times. A very calming environment. We could not wish for better care. Thank you.
14 March 2023
My father entered Southminster Residential Home for respite in August. Social workers, upon my return from holiday, decided that my father needed 24-hour care, rather than myself and care workers could give him in his own home. My experience of this home is of the highest standard; the care, time and love that the care in this home was second to nine. My father, after being admitted to the hospital, asked for his final days to be spent here. The love and kindness will never be forgotten.
10 March 2023
Sadly my mum's stay here was not very long, about four weeks. We were very happy with her care, and the staff were all really attentive and looked after her so well. She had a lovely Christmas and was the star of the party at 100 years of age.
28 February 2023
My mother went into Southminster Residential Home for one week of respite care, and we were both very anxious and nervous as this was the first time Mum had been away from us in 10 years (she has lived with us). I need not have worried because as soon as we walked through the door, we were welcomed with smiles and reassurance. All members of staff came to say hello and introduced themselves. When I returned the next day, mum had completely made herself at home, saying she felt very comfortable and not nervous anymore. The level of care was way beyond our expectations, we were told that the people here are a family, and this is very true. When we left, the staff came to say goodbye and hugged mum, saying they would miss her. Mum's words, "this is just like being at home", say it all.
15 February 2023
We have had to put my mother in this home. I went to see it beforehand and was made very welcome by all the staff. The transition for my mum from hospital to Southminster Residential Home has been amazing I know it hasn't been long that my mum has been in there but you get the best feeling from the staff and you can tell they all care.
10 January 2023
My mother was a resident at Southminster for almost a year before she died peacefully at the age of 98. She was well cared for, and she loved the food. She told us shortly before she passed away that 'she liked it here', which was praise indeed from my mother.
10 January 2023
In general terms and during my brief stay, I was more than happy with the way the home was run. It seemed to me that all levels of staff were prepared to multi-task and not stick to a one men one job attitude. My personal experience throughout my stay was, apart from a few minor niggles, which were unavoidable, and part of my own personal requirements, which you would expect to find in a five-star hotel and not in a residential care home, were adequate and catered for most of my limited needs as well being in a friendly and hospitable atmosphere. My view of care and support workers has been impressive and changed my mind about the amount of work they have to do, which they do with dedication and compassion.
06 June 2022
Upon my arrival, I was included by staff and residents straight away. The staff helped me with my medicine. The food was plentiful and well prepared and presented. The way visitors were encouraged and dealt with was very efficient. I would recommend the home to anyone and perhaps use it more if necessary. Excellent!
06 June 2022
Our Mum has been in the home since April last year. She moved from Yorkshire to Essex, which was quite an upheaval for her, but has settled into her new home very well. She always seems happy and well-cared for when we visit. The staff are always friendly and helpful and very patient with mum who suffers with dementia.
10 May 2022
Mum took up residence in June 2021 and settled in very well. The staff went out of their way to make her comfortable, and we have some lovely pictures of her enjoying the activities in the house. I have nothing but praise for the staff, who have at all times, been very professional, caring and attentive to Mum's needs, and Mum was very happy there. Her room was always spotless, bright and airy. Unfortunately, we lost Mum in April, it was unexpected and a shock to her family and the care home. The support given to me at this very difficult time was exceptional, and I cannot thank them enough.
Latest Reviews for Southminster Residential Home
11 October 2024
Southminster Residential Home provided my mother with the most professional, thoughtful, kind and greatest care during the last weeks of her life. We are so very grateful to them and appreciate their superb dedication to the people they are caring for as well as supporting their relatives. With greatest thanks and appreciation.
02 September 2024
The end-of-life care my mother received was exceptional. The excellent staff would regularly check on my mother and monitor her food and fluid intake. They did everything to make my mother comfortable. Very friendly staff and, management were honest and upfront.
17 June 2024
My sister-in-law spent the last three years of her life in the caring surrounds of Southminster Residential Home. We could not have chosen a better place for her. The manager and all her staff are professional and friendly, providing a comfortable, family atmosphere within a safe and well-organised environment. We cannot recommend the home too highly. Many thanks.
09 June 2024
My dad required respite care after hospital care following a fall at home, this being one of many in the last 5 months. A previous respite care period in a different care home helped enable a comparison to be made. both care homes provided a safe clean environment and have/are looking after his needs. Southminster excels in my view in so many ways, the home is spotlessly clean, the staff go above and beyond, Dad likes the environment and the food is excellent, it is just about as close to being in his own home as can be. Approaching the end of Dad's respite care period it looks like he will require permanent care and I have no hesitation in continuing this at Southminster.
04 June 2024
Thank you to Southminster Residential Care Home, my mother needed respite care quickly. They welcomed her at short notice without any issues and adapted to her needs quickly. The staff have been welcoming, accommodating and capable. The sense of relief in finding SRCH cannot be conveyed enough, I am grateful to them at a time of crisis and need. The care home is set in very nice surroundings which help my mother relax quickly and I found their facilities to be good quality. Once again, thanks for the time my mother has been with you and should we need your services again then I will in touch. Respectfully.
26 January 2024
Our mother was a resident at the home for over seven years until she passed just after Christmas 2023. The quality of care she received from the dedicated staff under the manager's efficient management was first-class throughout her stay. The staff are consistently friendly, understanding and sympathetic, ensuring Mother was as comfortable as possible throughout her long period of residence. We are grateful to the manager and her staff, past and present, and are very happy to recommend this home to others.
18 January 2024
Wonderful care home with the most amazing staff that all get on so well. All go above and beyond to give the best care for all the residents. Spotlessly clean, has great food and an overwhelming sense of it being home for the residents.
15 January 2024
My mum has only just moved in, but already, she is happy, clean and well looked after. Doctor visits once a week, and you can always raise your concerns, and they will always be heard. The food and snacks are amazing. The staff are always there, and nothing is too much trouble.
05 December 2023
My husband recently spent a week’s respite care in your establishment. During that time both his physical and mental needs were met with kindness, sympathy and understanding, and the very friendly and caring staff made his stay as comfortable and stress-free as possible. Although he suffers from dementia, he remembers being with you and has told family members that he enjoyed his visit, and would be very happy to be with you again. Coming from my husband, that is high praise indeed! My very grateful thanks to you all.
16 August 2023
They have cared for my mother during her last 16 months of life. They have looked after her with caring and dignity. This extends to end-of-life care received recently, which they allowed me and my siblings free access. They have treated her with dignity and always attended to her needs. Cannot fault the manager or administration in their running of the home.
10 May 2023
From day one, the staff have always made my aunt and myself very at ease in such a life-changing situation. The excellent review says how we feel about the kindness that has been shown. Very caring towards my aunt and myself at all times. A very calming environment. We could not wish for better care. Thank you.
14 March 2023
My father entered Southminster Residential Home for respite in August. Social workers, upon my return from holiday, decided that my father needed 24-hour care, rather than myself and care workers could give him in his own home. My experience of this home is of the highest standard; the care, time and love that the care in this home was second to nine. My father, after being admitted to the hospital, asked for his final days to be spent here. The love and kindness will never be forgotten.
10 March 2023
Sadly my mum's stay here was not very long, about four weeks. We were very happy with her care, and the staff were all really attentive and looked after her so well. She had a lovely Christmas and was the star of the party at 100 years of age.
28 February 2023
My mother went into Southminster Residential Home for one week of respite care, and we were both very anxious and nervous as this was the first time Mum had been away from us in 10 years (she has lived with us). I need not have worried because as soon as we walked through the door, we were welcomed with smiles and reassurance. All members of staff came to say hello and introduced themselves. When I returned the next day, mum had completely made herself at home, saying she felt very comfortable and not nervous anymore. The level of care was way beyond our expectations, we were told that the people here are a family, and this is very true. When we left, the staff came to say goodbye and hugged mum, saying they would miss her. Mum's words, "this is just like being at home", say it all.
15 February 2023
We have had to put my mother in this home. I went to see it beforehand and was made very welcome by all the staff. The transition for my mum from hospital to Southminster Residential Home has been amazing I know it hasn't been long that my mum has been in there but you get the best feeling from the staff and you can tell they all care.
10 January 2023
My mother was a resident at Southminster for almost a year before she died peacefully at the age of 98. She was well cared for, and she loved the food. She told us shortly before she passed away that 'she liked it here', which was praise indeed from my mother.
10 January 2023
In general terms and during my brief stay, I was more than happy with the way the home was run. It seemed to me that all levels of staff were prepared to multi-task and not stick to a one men one job attitude. My personal experience throughout my stay was, apart from a few minor niggles, which were unavoidable, and part of my own personal requirements, which you would expect to find in a five-star hotel and not in a residential care home, were adequate and catered for most of my limited needs as well being in a friendly and hospitable atmosphere. My view of care and support workers has been impressive and changed my mind about the amount of work they have to do, which they do with dedication and compassion.
06 June 2022
Upon my arrival, I was included by staff and residents straight away. The staff helped me with my medicine. The food was plentiful and well prepared and presented. The way visitors were encouraged and dealt with was very efficient. I would recommend the home to anyone and perhaps use it more if necessary. Excellent!
06 June 2022
Our Mum has been in the home since April last year. She moved from Yorkshire to Essex, which was quite an upheaval for her, but has settled into her new home very well. She always seems happy and well-cared for when we visit. The staff are always friendly and helpful and very patient with mum who suffers with dementia.
10 May 2022
Mum took up residence in June 2021 and settled in very well. The staff went out of their way to make her comfortable, and we have some lovely pictures of her enjoying the activities in the house. I have nothing but praise for the staff, who have at all times, been very professional, caring and attentive to Mum's needs, and Mum was very happy there. Her room was always spotless, bright and airy. Unfortunately, we lost Mum in April, it was unexpected and a shock to her family and the care home. The support given to me at this very difficult time was exceptional, and I cannot thank them enough.