Submit a Review for Whittingham House
Whittingham Avenue, Southend-on-Sea, SS2 4RH
View Full Details of Whittingham HouseLatest Reviews for Whittingham House
13 November 2024
My mum was recently a resident but sadly passed away. Whilst Mum was in their care she was looked after to the highest of standards. Nothing was too much trouble for them. Mum was always clean, tidy, well-fed, and observered at all times. The staff were always very friendly and constantly updating us on Mum's condition. They always made our visits comfortable with plenty of tea and biscuits. We would like to thank all at the home for making Mum's last weeks comfortable.
09 October 2024
My mother went in for a short stay. She enjoyed it so much, she didn't want to leave. Staff at all levels were extremely caring, kind and respectful. They all greeted you with warmth and friendliness. The food at the BBQ was absolutely delicious!
02 October 2024
Staff are very friendly and professional. Premises are very clean and well decorated.
02 October 2024
Today has been very enjoyable. A very friendly atmosphere. Party atmosphere.
02 October 2024
The care my mum has is 100%. They continue to look out for her. Encourage her to come out of her room which is lovely to see truly. Dignity and respect always important and they keep us as a family fully informed of any issues. Mum loves it at Whittingham which makes us very happy.
04 September 2024
The food was amazing, it honestly was so good, with enough drink and food for everyone. The raffle was set up really well. The singer was brilliant. And the staff were brilliant, honestly was a great day. Thank you, my mum really enjoyed herself.
17 June 2024
My mother was discharged to this care home after a long stay in hospital. On visiting her, I found the home to be very clean in the residence rooms and social areas. All the staff couldn't be more helpful and friendly, offering us refreshments whilst being with my mum. They kept a constant eye on the residents to make sure all their needs were met. I personally can't fault anything about this home.
17 May 2024
All the staff here are amazing - always very attentive and friendly whenever we visited. The standard of care my father-in-law received was really top notch and we were very grateful. Couldn't recommend them more highly.
23 April 2024
Excellent staff who are totally committed to the care of the residents.
23 April 2024
My Mum is very happy in this care home. The staff are friendly and prioritise the needs of the residents. I haven't seen a lot of evidence of activities, but I think the management is in the process of addressing this. Thank you for caring for my Mum and I can confidently claim that she is in good hands.
23 April 2024
The care and attention my sister receives is good, the staff are always happy and kind and always helpful.
23 April 2024
Fantastic party - the staff are always incredible and very attentive to everyone. Even helping with kids which is massively appreciated! Lovely atmosphere as always.
19 April 2024
The staff are very kind and caring towards my dad. I have peace of mind knowing that he is well looked after and safe. They take time to talk to him and are very friendly towards him. I am very happy with the care my dad is receiving.
09 April 2024
In five years the home cannot be faulted.
30 January 2020
My mother has been a resident of Whittingham House for just over a year now and I can truthfully say that the home has improved a lot. They are re-decorating the home, new carpets etc and new flowers for the residents to look at. Also, there are care plans for each resident which the staff have access to so they can get to know what each resident likes and needs. Since there has been an activities lady there, things have improved. Every day there are activities for the residents to partake in if they choose to. There are also special activities throughout the year, with Christmas party, Halloween party, Valentine party, Easter party etc. There are also various outside activities throughout the year, in which the carers take out some residents to various places. I think that most of the staff/carers really care for the resident, I see this when I visit my mum every week and I see that the residents do not just sit in their chair staring at the TV or floor.
02 May 2018
Over the 3 years that mum has been resident, there have been ups and downs. Some periods of poor management and the odd member of unkind staff. But under recent management, have noticed improvement throughout. Mum always says how kind the staff are which makes it made bearable for her to be in a home. The thing most lacking is daily activities. Most of the time the residents just sit in front of the TV.
01 May 2018
I found my family and I were always treated with courtesy and kindness. The staff were always available to listen and help. The rooms and public area are clean and no nasty smells. I would recommend Whittingham House to anyone.
12 April 2017
Staff are very caring. Rooms are satisfactory and clean. Seems to be a high turnover of staff. Food is good. My mother is unfortunately past the stage of taking party in activities. The only downside is that things have gone missing from her room such as glasses and a TV remote control.
Latest Reviews for Whittingham House
13 November 2024
My mum was recently a resident but sadly passed away. Whilst Mum was in their care she was looked after to the highest of standards. Nothing was too much trouble for them. Mum was always clean, tidy, well-fed, and observered at all times. The staff were always very friendly and constantly updating us on Mum's condition. They always made our visits comfortable with plenty of tea and biscuits. We would like to thank all at the home for making Mum's last weeks comfortable.
09 October 2024
My mother went in for a short stay. She enjoyed it so much, she didn't want to leave. Staff at all levels were extremely caring, kind and respectful. They all greeted you with warmth and friendliness. The food at the BBQ was absolutely delicious!
02 October 2024
Staff are very friendly and professional. Premises are very clean and well decorated.
02 October 2024
Today has been very enjoyable. A very friendly atmosphere. Party atmosphere.
02 October 2024
The care my mum has is 100%. They continue to look out for her. Encourage her to come out of her room which is lovely to see truly. Dignity and respect always important and they keep us as a family fully informed of any issues. Mum loves it at Whittingham which makes us very happy.
04 September 2024
The food was amazing, it honestly was so good, with enough drink and food for everyone. The raffle was set up really well. The singer was brilliant. And the staff were brilliant, honestly was a great day. Thank you, my mum really enjoyed herself.
17 June 2024
My mother was discharged to this care home after a long stay in hospital. On visiting her, I found the home to be very clean in the residence rooms and social areas. All the staff couldn't be more helpful and friendly, offering us refreshments whilst being with my mum. They kept a constant eye on the residents to make sure all their needs were met. I personally can't fault anything about this home.
17 May 2024
All the staff here are amazing - always very attentive and friendly whenever we visited. The standard of care my father-in-law received was really top notch and we were very grateful. Couldn't recommend them more highly.
23 April 2024
Excellent staff who are totally committed to the care of the residents.
23 April 2024
My Mum is very happy in this care home. The staff are friendly and prioritise the needs of the residents. I haven't seen a lot of evidence of activities, but I think the management is in the process of addressing this. Thank you for caring for my Mum and I can confidently claim that she is in good hands.
23 April 2024
The care and attention my sister receives is good, the staff are always happy and kind and always helpful.
23 April 2024
Fantastic party - the staff are always incredible and very attentive to everyone. Even helping with kids which is massively appreciated! Lovely atmosphere as always.
19 April 2024
The staff are very kind and caring towards my dad. I have peace of mind knowing that he is well looked after and safe. They take time to talk to him and are very friendly towards him. I am very happy with the care my dad is receiving.
09 April 2024
In five years the home cannot be faulted.
30 January 2020
My mother has been a resident of Whittingham House for just over a year now and I can truthfully say that the home has improved a lot. They are re-decorating the home, new carpets etc and new flowers for the residents to look at. Also, there are care plans for each resident which the staff have access to so they can get to know what each resident likes and needs. Since there has been an activities lady there, things have improved. Every day there are activities for the residents to partake in if they choose to. There are also special activities throughout the year, with Christmas party, Halloween party, Valentine party, Easter party etc. There are also various outside activities throughout the year, in which the carers take out some residents to various places. I think that most of the staff/carers really care for the resident, I see this when I visit my mum every week and I see that the residents do not just sit in their chair staring at the TV or floor.
02 May 2018
Over the 3 years that mum has been resident, there have been ups and downs. Some periods of poor management and the odd member of unkind staff. But under recent management, have noticed improvement throughout. Mum always says how kind the staff are which makes it made bearable for her to be in a home. The thing most lacking is daily activities. Most of the time the residents just sit in front of the TV.
01 May 2018
I found my family and I were always treated with courtesy and kindness. The staff were always available to listen and help. The rooms and public area are clean and no nasty smells. I would recommend Whittingham House to anyone.
12 April 2017
Staff are very caring. Rooms are satisfactory and clean. Seems to be a high turnover of staff. Food is good. My mother is unfortunately past the stage of taking party in activities. The only downside is that things have gone missing from her room such as glasses and a TV remote control.