Waterson Road, Chadwell St Mary, Grays, RM16 4LD
View Full Details of Bennett LodgeI find the staff friendly and hard working and caring. I think that my wife is very well looked after and I never have had any cause for complaint.
My experience of Bennett Lodge is very positive and my father-in-law has shown a great improvement in his health and well-being. We have found the staff very friendly and helpful and genuinely caring towards the residents. Activities are always being arranged to keep the residents' minds active. When he first moved in, all he wanted was to go home, now the only mention of going home is for rest as the staff are wearing him out. At 96, we know we are on borrowed time but as a family, we feel his quality of life has greatly improved over the last few months.
My mum has been at Bennett Lodge for over two and a half years and is now 95 years old. At the start, my sister and I were happy with our mum's care as she settled into her new home. Now we are not just happy, we are in awe of the care our mum receives. She is happy most of the time but with her advancing dementia she has her moments but the staff know how to bring her around and are patient and caring. All her needs are catered for and they make my sister and I welcome when we visit and will always answer any questions we have.
My mum was in Bennett Lodge for just over four weeks and the standard of loving care she received was above and beyond what I expected. The staff worked tirelessly to make her comfortable and was always accommodating when we turned up to visit. Thank you all.
I am very happy with the care my Mum is receiving at Bennett Lodge. The staff goes out of their way to make sure the residents receive the best care and attention. If Mum has needed any medical attention, this has been acted on promptly and efficiently. There is a doctor and nurse who visit regularly, which takes away the pressure and frustration of trying to book appointments that we had before Mum became a resident. The home is always kept clean, fresh, and very tidy. I'm quite often at the home and get to see how caring and loving the staff are. Mum is happy and enjoys taking part in the many activities. I was lucky to go with Mum on a trip recently and it was a lovely day. It was very well organised. The ladies have pamper days and regularly get manicures. The hairdresser also visits weekly. Mum enjoys the lovely meals that are prepared and looks forward to them. It gives me peace of mind to know that my Mum is happy, safe and well cared for. Thank you to all the staff.
My father was here twice. Since the change of management in 2023, the home has become a lovely, caring environment. The staff genuinely care and do their best by the residents. My father had the opportunity to participate in activities and day trips and was well cared for. Thought was put into his needs and his room/facilities were adjusted to meet these. Staff were always happy to answer questions. Medical attention was sought quickly when needed. My father settled in well and had a good relationship with his carer. Thank you for taking care of him and for your support.
My mum has settled into Bennett Lodge with a smile on her face. Several times she has mentioned what a lovely hotel she is staying in. We've been so impressed with the way the staff have included everyone in the activities, regardless of their capabilities. We are really happy with the level of care and can relax as a family as her needs are being met.
My mother really loves living at Bennett Lodge. Since her arrival in September 2023, she has been much happier and content and enjoys the interaction with staff and residents. She participates in the majority of activities provided daily and this has much improved her engagement with people and life in general. The staff are very helpful, friendly, hardworking and patient. The home is always clean, tidy, warm and comfortable. I highly recommend it, it's exceeded my family's expectations.
Having visited my mother-in-law for the first time in her new care home, I knew we had made the right decision for her. The accommodation and staff are excellent with a feeling of staying at a five-star hotel but the staff make it feel like it's your family home.
My mother needed emergency respite care and was sent to Bennett’s Lodge. I cannot fault anything about the home, it is spotlessly clean and the staff and management are very friendly and approachable. All of the residents seem content and we are all happy with the level of care my mother is receiving.
In November 2018 my step mum became a resident of Bennett Lodge, she soon settled in and was able to walk about freely with security codes on exits to ensure safety. Staff built up a rapport with her and she knew how to placate her when she said she'd misplaced her car! The staff were very caring. The home was clean and nice and fresh. She was content and very well cared for. She had loving care all the way through.
Very friendly and helpful staff, always observant of residents' needs.
Bennett Lodge is a lovely and friendly care home. The staff are very kind and hands-on. I have peace of mind that Mum is well looked after and her needs are met.
Having experienced three previous visits to Bennett Lodge, I am happy to return again. Each time I was welcomed with open arms by management and staff. I found my room although rather small quite adequate. I am on a special diet again and was obliged. I will be pleased to see management and staff once again should I be able to return.
I stayed at Bennett Lodge for respite whilst waiting for my flat. It was good living here, I made friends who I will still be visiting. The staff are very good, they do a great job and I will keep in touch and visit everyone. The home is very clean.
After talking to my husband when he came home, he said he was comfortable in there and staff were very good and felt safe. He didn't do any activities as he does not like it. He was pleased to come home calm and not stressed.
Dad first stayed here in September 2022 for a 4-week assignment and even then you could feel the love and care the staff provided, he then was able to stay there permanently. My dad loved it and couldn't praise the staff enough. Also, my siblings and I couldn't ask for more for our dad, he was well cared for. All the staff,(particularly the deputy manager), treated him, like a person and not just a number, they also made us part of it all. The home and rooms are all bright and breezy and clean and tidy. Right to his passing last week, they were there for him. Highly recommend this home-from-home.
Talking to my mum today and she said she is treated with kindness, respect and love. Mum likes all the staff, and although she would rather be at home, she is happy there and feels safe. What more could you ask for? The manager and her team are lovely. You can ask them anything and they do all they can to help put your mind at rest. It is lovely and clean and always smells nice and fresh. We as a family are happy because Mum is happy.
My dad loves living here. He thinks the staff are wonderful. On our visits to him, it's obvious to us that the staff really care. Very clean and comfortable room.
The staff and carers treated my parents with kindness, respect and dignity. It is a friendly, supportive home with regular activities for the residents, including those restricted to bed. I knew the minute I walked in the door that it was the place for Mum and Dad, having visited other care homes.
I find the staff friendly and hard working and caring. I think that my wife is very well looked after and I never have had any cause for complaint.
My experience of Bennett Lodge is very positive and my father-in-law has shown a great improvement in his health and well-being. We have found the staff very friendly and helpful and genuinely caring towards the residents. Activities are always being arranged to keep the residents' minds active. When he first moved in, all he wanted was to go home, now the only mention of going home is for rest as the staff are wearing him out. At 96, we know we are on borrowed time but as a family, we feel his quality of life has greatly improved over the last few months.
My mum has been at Bennett Lodge for over two and a half years and is now 95 years old. At the start, my sister and I were happy with our mum's care as she settled into her new home. Now we are not just happy, we are in awe of the care our mum receives. She is happy most of the time but with her advancing dementia she has her moments but the staff know how to bring her around and are patient and caring. All her needs are catered for and they make my sister and I welcome when we visit and will always answer any questions we have.
My mum was in Bennett Lodge for just over four weeks and the standard of loving care she received was above and beyond what I expected. The staff worked tirelessly to make her comfortable and was always accommodating when we turned up to visit. Thank you all.
I am very happy with the care my Mum is receiving at Bennett Lodge. The staff goes out of their way to make sure the residents receive the best care and attention. If Mum has needed any medical attention, this has been acted on promptly and efficiently. There is a doctor and nurse who visit regularly, which takes away the pressure and frustration of trying to book appointments that we had before Mum became a resident. The home is always kept clean, fresh, and very tidy. I'm quite often at the home and get to see how caring and loving the staff are. Mum is happy and enjoys taking part in the many activities. I was lucky to go with Mum on a trip recently and it was a lovely day. It was very well organised. The ladies have pamper days and regularly get manicures. The hairdresser also visits weekly. Mum enjoys the lovely meals that are prepared and looks forward to them. It gives me peace of mind to know that my Mum is happy, safe and well cared for. Thank you to all the staff.
My father was here twice. Since the change of management in 2023, the home has become a lovely, caring environment. The staff genuinely care and do their best by the residents. My father had the opportunity to participate in activities and day trips and was well cared for. Thought was put into his needs and his room/facilities were adjusted to meet these. Staff were always happy to answer questions. Medical attention was sought quickly when needed. My father settled in well and had a good relationship with his carer. Thank you for taking care of him and for your support.
My mum has settled into Bennett Lodge with a smile on her face. Several times she has mentioned what a lovely hotel she is staying in. We've been so impressed with the way the staff have included everyone in the activities, regardless of their capabilities. We are really happy with the level of care and can relax as a family as her needs are being met.
My mother really loves living at Bennett Lodge. Since her arrival in September 2023, she has been much happier and content and enjoys the interaction with staff and residents. She participates in the majority of activities provided daily and this has much improved her engagement with people and life in general. The staff are very helpful, friendly, hardworking and patient. The home is always clean, tidy, warm and comfortable. I highly recommend it, it's exceeded my family's expectations.
Having visited my mother-in-law for the first time in her new care home, I knew we had made the right decision for her. The accommodation and staff are excellent with a feeling of staying at a five-star hotel but the staff make it feel like it's your family home.
My mother needed emergency respite care and was sent to Bennett’s Lodge. I cannot fault anything about the home, it is spotlessly clean and the staff and management are very friendly and approachable. All of the residents seem content and we are all happy with the level of care my mother is receiving.
In November 2018 my step mum became a resident of Bennett Lodge, she soon settled in and was able to walk about freely with security codes on exits to ensure safety. Staff built up a rapport with her and she knew how to placate her when she said she'd misplaced her car! The staff were very caring. The home was clean and nice and fresh. She was content and very well cared for. She had loving care all the way through.
Very friendly and helpful staff, always observant of residents' needs.
Bennett Lodge is a lovely and friendly care home. The staff are very kind and hands-on. I have peace of mind that Mum is well looked after and her needs are met.
Having experienced three previous visits to Bennett Lodge, I am happy to return again. Each time I was welcomed with open arms by management and staff. I found my room although rather small quite adequate. I am on a special diet again and was obliged. I will be pleased to see management and staff once again should I be able to return.
I stayed at Bennett Lodge for respite whilst waiting for my flat. It was good living here, I made friends who I will still be visiting. The staff are very good, they do a great job and I will keep in touch and visit everyone. The home is very clean.
After talking to my husband when he came home, he said he was comfortable in there and staff were very good and felt safe. He didn't do any activities as he does not like it. He was pleased to come home calm and not stressed.
Dad first stayed here in September 2022 for a 4-week assignment and even then you could feel the love and care the staff provided, he then was able to stay there permanently. My dad loved it and couldn't praise the staff enough. Also, my siblings and I couldn't ask for more for our dad, he was well cared for. All the staff,(particularly the deputy manager), treated him, like a person and not just a number, they also made us part of it all. The home and rooms are all bright and breezy and clean and tidy. Right to his passing last week, they were there for him. Highly recommend this home-from-home.
Talking to my mum today and she said she is treated with kindness, respect and love. Mum likes all the staff, and although she would rather be at home, she is happy there and feels safe. What more could you ask for? The manager and her team are lovely. You can ask them anything and they do all they can to help put your mind at rest. It is lovely and clean and always smells nice and fresh. We as a family are happy because Mum is happy.
My dad loves living here. He thinks the staff are wonderful. On our visits to him, it's obvious to us that the staff really care. Very clean and comfortable room.
The staff and carers treated my parents with kindness, respect and dignity. It is a friendly, supportive home with regular activities for the residents, including those restricted to bed. I knew the minute I walked in the door that it was the place for Mum and Dad, having visited other care homes.