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Darenth Lane, South Ockendon, RM15 5LS
View Full Details of Leatherland LodgeLatest Reviews for Leatherland Lodge
28 January 2025
Such a fantastic care home, my mum is so lucky to be here and the staff are outstanding. The manager updates me frequently on how my mum is doing and always sets my mind at rest. Best service anyone could ask for. Thank you.
21 January 2025
My beautiful Mum had a bad stroke before Christmas. The hospital wanted her out even though she hadn't even been put on a stroke ward. She hadn't eaten or drunk anything so was put on fluids. Yesterday my mum was returned to Leatherland Lodge South Ockendon. Within 24 hours the staff who adore their residents have got her to eat and drink and even done some walking. It's a miracle. Their care and love for these older people goes way beyond any other care home I have come across. Amazing dedication from all of these wonderful people. Thank you so much for everything you do
19 December 2024
My sister is very happy in the home, the staff are all friendly, the food excellent. They have trips out and parties an activities which she enjoys. It is a huge relief to know that we can have confidence that she is so well cared for.
30 August 2024
Just like to say a big thank you to all the staff at Leatherland Lodge. Just to say thank you all for the love and care you gave my mum right up to the end of her life. You all did a great job at looking after Mum and knowing she was happy there. It was nice to know she was well looked after and cared for. Thank you again for what you all have done. 10 stars plus.
27 May 2024
My mother was treated with care, consideration and respect. The staff seem to make every effort in a difficult job and care. Our thanks to everyone.
22 May 2024
Amazing. We couldn't have asked for more as a family. Staff are kind, caring and treated her with respect and dignity right to the end.
19 March 2024
My loved one moved into Leatherland Lodge in December 2022 I cannot praise this care home enough. The staff are so helpful, caring and supportive. They have done their utmost to help my loved one way beyond my expectations. However, his dementia sadly progressed quite rapidly and he has recently moved to the hospital for more specialised help. He made some good friends at the home, especially among the staff. A huge thank you to the team for everything you've done for him and also for the support you've given to me. Everything you said to me when he first moved in you have absolutely kept to your word..you have been the best. Thank you from the bottom of my heart.
16 November 2023
My great gran was here and every time I visited her I was greeted with a smile the carers were fantastic they always made her sing silly songs. I couldn’t say enough about Leatherland the staff are fantastic and the manager was and is great even now I might pop in just to say hello and drop off some treats. Thank you for your kindness you are amazing.
06 November 2023
Mum was discharged to Leatherland Lodge from hospital after a fall. She was settled in very quickly and we have been very impressed with the levels of care, compassion and the facilities overall. The staff are really approachable and it seems nothing is too much trouble. The manager says she wants a happy home from home and this is what Leatherland Lodge is.
24 October 2023
This place is wonderful, always very welcomed and the carer and manager always lovely to talk to and help out so much for my nan. I’m very happy with this care home, definitely recommend to others and my nan loves it there, always telling me on the phone how much she enjoys it and especially the activities they do. Thank you all!
20 October 2023
The home is very clean and comfortable, with staff being extremely hard working, pleasant, and considerate. Residents seem very well cared for, content, and happy within their surroundings. The times that I have made a visit here have always been a good experience for myself. The manager is always on top of things and happy to help. My friend is in the right place, and is receiving the level of care that they need and deserve.
19 October 2023
Without a doubt this home puts care into care home! My mum was a resident here for just over 6 years, the manager is all about her residents! I have joked I will come here even if I don’t need the care when I’m older. Parties, events, any excuse to dance and dress up to keep the spirits and atmosphere fun and happy. The staff are caring and compassionate, thank you so much for all you did for my mum. And if you are one of the bosses reading this review pay your staff well they bloody deserve it!
18 October 2023
Staff friendly and caring. Accomodation of a high standard. My sister felt at home straight away and is very happy. Completely changed her outlook on life.
06 September 2023
Since moving my mum from her previous care home to Leatherland Lodge due to unacceptable falls and malnutrition sores, Mum has made such good progress and I noticed a big change in her mood and appearance within a week of her settling in to Leatherland Lodge. The manager and staff were very helpful and I can't fault them. The manager was very caring to Mum's sores and she was very approachable after our initial meeting all of my family left knowing Mum would be cared for how she should be. Thank you to all of you for showing compassion.
17 July 2023
Leatherland Lodge is a lovely home and have been looking after my grandad for a year, and he is very happy being there. My granddad has made so many improvements since being at Leather Land Lodge. The team are amazing and very caring and do whatever they can to meet my granddad's needs. I don't know what I would have done without them.
08 July 2023
Leatherland Lodge has brought life back to my nan. My nan has Alzheimer's so it can be difficult for her to remember what she does but the care home take regular pictures of her enjoying herself with a genuine look of joy which is very reassuring as a family. All of the staff are very friendly and helpful, especially the head of medication.
03 July 2023
Sadly my nan passed away today in loving care at Leatherland Lodge. She had 2 very happy years here with absolutely amazing staff and management. Nothing was ever too much trouble and my Nan was treated as family to them. We as a family could not have hoped for anything better for my Nan. The staff and management go above and beyond to make sure that residents are happy and healthy (my nan always looked amazing). We cannot thank them enough and would recommend this home to anyone.
20 December 2022
My mum seems very happy and well cared for. Thank you Leatherland for taking care of her.
13 December 2022
Brilliant place, clean, and neat, staff are all very good, especially one key worker.
17 November 2022
My father was in Leatherland Lodge for about ten weeks and, during this time, was looked after in an extremely caring, compassionate and dignified manner. Nothing was ever too much trouble for the staff, and they were always prompt in reacting to any request. During the last week of my father's life, they not only looked after him but all of the family too. I am so glad that we chose Leatherland Lodge as the care home for my father. I don't honestly feel he would have gotten better care anywhere.
Latest Reviews for Leatherland Lodge
28 January 2025
Such a fantastic care home, my mum is so lucky to be here and the staff are outstanding. The manager updates me frequently on how my mum is doing and always sets my mind at rest. Best service anyone could ask for. Thank you.
21 January 2025
My beautiful Mum had a bad stroke before Christmas. The hospital wanted her out even though she hadn't even been put on a stroke ward. She hadn't eaten or drunk anything so was put on fluids. Yesterday my mum was returned to Leatherland Lodge South Ockendon. Within 24 hours the staff who adore their residents have got her to eat and drink and even done some walking. It's a miracle. Their care and love for these older people goes way beyond any other care home I have come across. Amazing dedication from all of these wonderful people. Thank you so much for everything you do
19 December 2024
My sister is very happy in the home, the staff are all friendly, the food excellent. They have trips out and parties an activities which she enjoys. It is a huge relief to know that we can have confidence that she is so well cared for.
30 August 2024
Just like to say a big thank you to all the staff at Leatherland Lodge. Just to say thank you all for the love and care you gave my mum right up to the end of her life. You all did a great job at looking after Mum and knowing she was happy there. It was nice to know she was well looked after and cared for. Thank you again for what you all have done. 10 stars plus.
27 May 2024
My mother was treated with care, consideration and respect. The staff seem to make every effort in a difficult job and care. Our thanks to everyone.
22 May 2024
Amazing. We couldn't have asked for more as a family. Staff are kind, caring and treated her with respect and dignity right to the end.
19 March 2024
My loved one moved into Leatherland Lodge in December 2022 I cannot praise this care home enough. The staff are so helpful, caring and supportive. They have done their utmost to help my loved one way beyond my expectations. However, his dementia sadly progressed quite rapidly and he has recently moved to the hospital for more specialised help. He made some good friends at the home, especially among the staff. A huge thank you to the team for everything you've done for him and also for the support you've given to me. Everything you said to me when he first moved in you have absolutely kept to your word..you have been the best. Thank you from the bottom of my heart.
16 November 2023
My great gran was here and every time I visited her I was greeted with a smile the carers were fantastic they always made her sing silly songs. I couldn’t say enough about Leatherland the staff are fantastic and the manager was and is great even now I might pop in just to say hello and drop off some treats. Thank you for your kindness you are amazing.
06 November 2023
Mum was discharged to Leatherland Lodge from hospital after a fall. She was settled in very quickly and we have been very impressed with the levels of care, compassion and the facilities overall. The staff are really approachable and it seems nothing is too much trouble. The manager says she wants a happy home from home and this is what Leatherland Lodge is.
24 October 2023
This place is wonderful, always very welcomed and the carer and manager always lovely to talk to and help out so much for my nan. I’m very happy with this care home, definitely recommend to others and my nan loves it there, always telling me on the phone how much she enjoys it and especially the activities they do. Thank you all!
20 October 2023
The home is very clean and comfortable, with staff being extremely hard working, pleasant, and considerate. Residents seem very well cared for, content, and happy within their surroundings. The times that I have made a visit here have always been a good experience for myself. The manager is always on top of things and happy to help. My friend is in the right place, and is receiving the level of care that they need and deserve.
19 October 2023
Without a doubt this home puts care into care home! My mum was a resident here for just over 6 years, the manager is all about her residents! I have joked I will come here even if I don’t need the care when I’m older. Parties, events, any excuse to dance and dress up to keep the spirits and atmosphere fun and happy. The staff are caring and compassionate, thank you so much for all you did for my mum. And if you are one of the bosses reading this review pay your staff well they bloody deserve it!
18 October 2023
Staff friendly and caring. Accomodation of a high standard. My sister felt at home straight away and is very happy. Completely changed her outlook on life.
06 September 2023
Since moving my mum from her previous care home to Leatherland Lodge due to unacceptable falls and malnutrition sores, Mum has made such good progress and I noticed a big change in her mood and appearance within a week of her settling in to Leatherland Lodge. The manager and staff were very helpful and I can't fault them. The manager was very caring to Mum's sores and she was very approachable after our initial meeting all of my family left knowing Mum would be cared for how she should be. Thank you to all of you for showing compassion.
17 July 2023
Leatherland Lodge is a lovely home and have been looking after my grandad for a year, and he is very happy being there. My granddad has made so many improvements since being at Leather Land Lodge. The team are amazing and very caring and do whatever they can to meet my granddad's needs. I don't know what I would have done without them.
08 July 2023
Leatherland Lodge has brought life back to my nan. My nan has Alzheimer's so it can be difficult for her to remember what she does but the care home take regular pictures of her enjoying herself with a genuine look of joy which is very reassuring as a family. All of the staff are very friendly and helpful, especially the head of medication.
03 July 2023
Sadly my nan passed away today in loving care at Leatherland Lodge. She had 2 very happy years here with absolutely amazing staff and management. Nothing was ever too much trouble and my Nan was treated as family to them. We as a family could not have hoped for anything better for my Nan. The staff and management go above and beyond to make sure that residents are happy and healthy (my nan always looked amazing). We cannot thank them enough and would recommend this home to anyone.
20 December 2022
My mum seems very happy and well cared for. Thank you Leatherland for taking care of her.
13 December 2022
Brilliant place, clean, and neat, staff are all very good, especially one key worker.
17 November 2022
My father was in Leatherland Lodge for about ten weeks and, during this time, was looked after in an extremely caring, compassionate and dignified manner. Nothing was ever too much trouble for the staff, and they were always prompt in reacting to any request. During the last week of my father's life, they not only looked after him but all of the family too. I am so glad that we chose Leatherland Lodge as the care home for my father. I don't honestly feel he would have gotten better care anywhere.