Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for St Benedicts Ferndale House

stars
stars 13 November 2021
My stepfather was in the care of St Benedicts until he passed away at the start of September. As a family, we cannot speak highly enough of the care and compassion shown to him during his time there. The staff were always professional and courteous and clearly knew him very well. His care was tailored to his needs, and every effort was made to keep him happy and stimulated. Throughout the difficult COVID period, we were kept updated and able to make contact via video messages, visiting was facilitated as soon as it was safe, and every precaution was taken to keep everyone as safe as possible. We would not hesitate to recommend St Benedicts for the high-level quality care of someone with dementia.
Review from Kerri J (Daughter of Resident/Service User)