Latest Reviews for Kiln Lodge
11 March 2025
My family and I wish to give our sincere thanks for the care and kindness given to my wife as a resident in Kiln Lodge care home. although my wife suffered with Alzheimer's disease the staff loved her as their own mother, They made sure my wife was part of their family she was happy there. My wife sadly passed away on the 8th February 2025 but the staff still showed their love for her, and gave me, my family care tender kindness in my wife's last moments. In her last two months of my wife's life she was in hospital due to having two strokes, on her return from hospital she had lost 10kg in weight. Kiln Lodge staff were determine to ensure my wife got back to her normal weight and back to her dancing again as she always did. She loved all the ladies that were her care's and it was obvious they love her, always, cuddling her ensuring she was always clean and dressed smart, it was her happy place her home. Kiln Lodge is an amazing place, the caring staff treat residents as their family.
05 December 2024
My husband is well looked after, and following a couple of days in hospital is now back to his usual self. The staff at Kiln Lodge are lovely and look after him with great care and love. Kiln Lodge is a lovely home, caring for some difficult residents. I have every confidence in the staff and all that they do. The food is good, all home prepared, and the bedrooms, home, and laundry are all clean and well managed. I'm so pleased that I found Kiln Lodge and recommend it with every confidence.
04 December 2024
The staff are always very welcoming and friendly nothing is much trouble; all are very approachable. They do their best to include Mum in everything they do when this could be a challenge at times. She loves going to the hairdressers there it makes her feel good being pampered.
18 November 2024
I am so happy with the care that Dad receives at Kiln Lodge. He was very reluctant to attend Daycare sessions but quickly settled in because carers took the time to get to know him. He easily transitioned to full-time care and he is very happy in his room with his own things around him. All the staff are very friendly and kind to Dad. He has spent his life telling us, his girls, to be kind and it is lovely to see him receiving kindness in return. It is great to be able to visit him and to bring his great-grandchildren along sometimes. They are also always made to feel very welcome and they love visiting great grandad in his special house! Many thanks to all the lovely people in Kiln Lodge. You do an amazing job!!
11 March 2024
My mum was a resident at Kiln Lodge for the last 18 months. She has recently died but I would like to thank the team for the wonderful care she received there. They took Mum in at very short notice when things at home became too difficult. Although Mum could be quite challenging at times she was always treated with care and compassion. She would join in with activities - cooking, gardening, exercise groups to name only a few. The carers took time to get to know Mum and her ways. They had the skills to know when to retreat and try again later if care was needed so as not to agitate her more than neccessary. Her end-of-life care was outstanding. She was treated with great dignity and respect. I wouldn't hesitate to recommend Kiln Lodge to anyone, especially for dementia care. Thank you to the manager and team.
10 November 2023
Mum has a great time coming to Kiln Lodge weekly. Thank you so very much for looking after her so well and giving her the opportunity to meet with other people her age and do different things from normal. The staff are just awesome, we are very grateful to you all.
25 October 2023
Could not be happier with the care and support given to my mother. So many activities for her to do as well. Just so thankful to know she is safe and happy and doing so well within a fantastic facility. So grateful to you all, thank you.
24 October 2023
Mum was unable to look after herself and needed to be taken care of. When she was first there for a few weeks she didn’t want to leave her room, but with encouragement and the patience of the staff she has come out of her shell and loves joining the residents and taking part in the activities happening in the care home. Kiln Lodge has exceeded our expectations in every way, cannot thank them enough for the way they look after her. I would recommend Kiln Lodge to anyone who is looking for excellent care for a loved one.
20 October 2023
Overall good, the staff are always friendly. The response is good when she has not been well. Up to date with flu and covid injections. Try to get her involved in activities but she does not always want to, probably down to her dementia.
18 October 2023
Compassionate, friendly staff providing necessary care needed. Home from home. Facilities ideal and activities provide simulation and enjoyment with the varied daily routine. Outside gardens are well kept, with seating and again provide enjoyment for residents and visitors to enjoy.
16 October 2023
My grandmother moved into Kiln Lodge at the end of August after a brief stay in hospital. When she arrived at Kiln Lodge she was very frail, not eating much and didn't want to leave her room. After only five weeks she is enjoying coming out of her room and joining in with the activities. She seems to be getting stronger and stronger every day. The most amazing thing is that she is truly happy. The staff have really gone above and beyond, our whole family are very grateful for the amazing care she has received.
12 July 2023
My mum is thriving in Kiln Lodge. Enjoying the activities, lifestyle and community it has to offer. The staff are caring and nuturing. My family could not be happier with the care and love shown to our mum.
07 July 2023
My 94-year-old mother was given 28 days notice from a residential home as she required more care than they could provide, subsequently we as a family had to search for an appropriate care home within a preferably close geographical area. Kiln Lodge fitted that profile perfectly. The staff provide excellent holistic care in a professional manner with immense enthusiasm, nothing is too much trouble. They present as a multi-disciplinary team with a varied programme of activities enabling the service users to become involved in the normal activities of daily living. Kiln Lodge facilitates continuity of care in my opinion second to none with it's close links to a local GP practice where paramedics and nurses facilitate the varied medical needs of the service users. The social events are varied and too numerous to mention, providing appropriate stimulus where needed at a level that appears to be well received.
07 July 2023
My mum has dementia but since moving to Kiln Lodge I have seen a great change in her. She is like a different person she is more chatty and outgoing and laughs a lot now. I think it has been hard for her to have to move into a home but Kiln Lodge is like a big family all the staff are all very caring towards her. She loves that she has her hair and nails done every week, she is a bit fussy with her food now but does like a bit of cake and the ice lollies. It is nice to see her joining in with the games and quizzes and I love to see the photos on social media of them all joining in and having fun.
27 June 2023
Excellent care and well run. I'm always kept up to date and staff are very knowledgeable, residents are treated like family members by the team at Kiln Lodge. All food home cooked and a wide selection. Activities laid on and a beautiful garden to relax in. Keep up the good work team.
23 June 2023
My nanny moved to Kin Lodge last year after her previous home said they could no longer meet Nanny’s needs. This was very worrying for us as a family. The manager visited Nanny and instantly reassured us that they had a room for Nanny and that her staff would love to have Nanny move in. Well what can I say, Nanny didn’t participate in anything in her previous home, but now she does, she has joined in with daily activities and laughed with the other residents. Kiln Lodge has gone out of its way to buy things to make my nanny’s life easier with her very poor eyesight. If my nanny becomes upset or misses me the staff will video call me with Nanny. We honestly couldn’t have asked for more and this was the best move for nanny. We also love the daily updates and pictures on social media. Thank you to all the team.
06 February 2023
Kiln Lodge has been the best home for my mother-in-law, she is happy and settled. The carers are all genuinely nice and look after the residents as individuals and not just as old people. The food is good, nourishing and plentiful which is my mother-in-law's favourite bit.
12 October 2022
The staff have been so kind and respectful to my mother ever since she arrived earlier this year. They have always given us time as a family to discuss matters. Mum has settled well in her new surroundings and we are so grateful for everyone helping to make a very difficult decision a little easier. Thank you for making her Birthday so special and for making us so welcome when we visit.
22 September 2022
My mother was moved to Kiln Lodge back in January 2022 and was welcomed with open arms. At such a challenging time for us, the staff at Kiln Lodge showed such empathy and support for us all. The carers and staff are all fantastic and give the utmost care and attention to my mother. From encouraging her to join in with activities and socialise, to sitting in her room with her when she doesn't feel up to it. She especially enjoys when the carers help her with her hair! We are eternally grateful to the team at Kiln Lodge for all they have done and continue to do for my mother and our family.
22 September 2022
Mum has dementia, they are absolutely brilliant with her. She sees hallucinations, and they talk to her. She starts being bossy and they chat quietly to her. She likes to help if she can, they offer serviettes to fold.
Latest Reviews for Kiln Lodge
11 March 2025
My family and I wish to give our sincere thanks for the care and kindness given to my wife as a resident in Kiln Lodge care home. although my wife suffered with Alzheimer's disease the staff loved her as their own mother, They made sure my wife was part of their family she was happy there. My wife sadly passed away on the 8th February 2025 but the staff still showed their love for her, and gave me, my family care tender kindness in my wife's last moments. In her last two months of my wife's life she was in hospital due to having two strokes, on her return from hospital she had lost 10kg in weight. Kiln Lodge staff were determine to ensure my wife got back to her normal weight and back to her dancing again as she always did. She loved all the ladies that were her care's and it was obvious they love her, always, cuddling her ensuring she was always clean and dressed smart, it was her happy place her home. Kiln Lodge is an amazing place, the caring staff treat residents as their family.
05 December 2024
My husband is well looked after, and following a couple of days in hospital is now back to his usual self. The staff at Kiln Lodge are lovely and look after him with great care and love. Kiln Lodge is a lovely home, caring for some difficult residents. I have every confidence in the staff and all that they do. The food is good, all home prepared, and the bedrooms, home, and laundry are all clean and well managed. I'm so pleased that I found Kiln Lodge and recommend it with every confidence.
04 December 2024
The staff are always very welcoming and friendly nothing is much trouble; all are very approachable. They do their best to include Mum in everything they do when this could be a challenge at times. She loves going to the hairdressers there it makes her feel good being pampered.
18 November 2024
I am so happy with the care that Dad receives at Kiln Lodge. He was very reluctant to attend Daycare sessions but quickly settled in because carers took the time to get to know him. He easily transitioned to full-time care and he is very happy in his room with his own things around him. All the staff are very friendly and kind to Dad. He has spent his life telling us, his girls, to be kind and it is lovely to see him receiving kindness in return. It is great to be able to visit him and to bring his great-grandchildren along sometimes. They are also always made to feel very welcome and they love visiting great grandad in his special house! Many thanks to all the lovely people in Kiln Lodge. You do an amazing job!!
11 March 2024
My mum was a resident at Kiln Lodge for the last 18 months. She has recently died but I would like to thank the team for the wonderful care she received there. They took Mum in at very short notice when things at home became too difficult. Although Mum could be quite challenging at times she was always treated with care and compassion. She would join in with activities - cooking, gardening, exercise groups to name only a few. The carers took time to get to know Mum and her ways. They had the skills to know when to retreat and try again later if care was needed so as not to agitate her more than neccessary. Her end-of-life care was outstanding. She was treated with great dignity and respect. I wouldn't hesitate to recommend Kiln Lodge to anyone, especially for dementia care. Thank you to the manager and team.
10 November 2023
Mum has a great time coming to Kiln Lodge weekly. Thank you so very much for looking after her so well and giving her the opportunity to meet with other people her age and do different things from normal. The staff are just awesome, we are very grateful to you all.
25 October 2023
Could not be happier with the care and support given to my mother. So many activities for her to do as well. Just so thankful to know she is safe and happy and doing so well within a fantastic facility. So grateful to you all, thank you.
24 October 2023
Mum was unable to look after herself and needed to be taken care of. When she was first there for a few weeks she didn’t want to leave her room, but with encouragement and the patience of the staff she has come out of her shell and loves joining the residents and taking part in the activities happening in the care home. Kiln Lodge has exceeded our expectations in every way, cannot thank them enough for the way they look after her. I would recommend Kiln Lodge to anyone who is looking for excellent care for a loved one.
20 October 2023
Overall good, the staff are always friendly. The response is good when she has not been well. Up to date with flu and covid injections. Try to get her involved in activities but she does not always want to, probably down to her dementia.
18 October 2023
Compassionate, friendly staff providing necessary care needed. Home from home. Facilities ideal and activities provide simulation and enjoyment with the varied daily routine. Outside gardens are well kept, with seating and again provide enjoyment for residents and visitors to enjoy.
16 October 2023
My grandmother moved into Kiln Lodge at the end of August after a brief stay in hospital. When she arrived at Kiln Lodge she was very frail, not eating much and didn't want to leave her room. After only five weeks she is enjoying coming out of her room and joining in with the activities. She seems to be getting stronger and stronger every day. The most amazing thing is that she is truly happy. The staff have really gone above and beyond, our whole family are very grateful for the amazing care she has received.
12 July 2023
My mum is thriving in Kiln Lodge. Enjoying the activities, lifestyle and community it has to offer. The staff are caring and nuturing. My family could not be happier with the care and love shown to our mum.
07 July 2023
My 94-year-old mother was given 28 days notice from a residential home as she required more care than they could provide, subsequently we as a family had to search for an appropriate care home within a preferably close geographical area. Kiln Lodge fitted that profile perfectly. The staff provide excellent holistic care in a professional manner with immense enthusiasm, nothing is too much trouble. They present as a multi-disciplinary team with a varied programme of activities enabling the service users to become involved in the normal activities of daily living. Kiln Lodge facilitates continuity of care in my opinion second to none with it's close links to a local GP practice where paramedics and nurses facilitate the varied medical needs of the service users. The social events are varied and too numerous to mention, providing appropriate stimulus where needed at a level that appears to be well received.
07 July 2023
My mum has dementia but since moving to Kiln Lodge I have seen a great change in her. She is like a different person she is more chatty and outgoing and laughs a lot now. I think it has been hard for her to have to move into a home but Kiln Lodge is like a big family all the staff are all very caring towards her. She loves that she has her hair and nails done every week, she is a bit fussy with her food now but does like a bit of cake and the ice lollies. It is nice to see her joining in with the games and quizzes and I love to see the photos on social media of them all joining in and having fun.
27 June 2023
Excellent care and well run. I'm always kept up to date and staff are very knowledgeable, residents are treated like family members by the team at Kiln Lodge. All food home cooked and a wide selection. Activities laid on and a beautiful garden to relax in. Keep up the good work team.
23 June 2023
My nanny moved to Kin Lodge last year after her previous home said they could no longer meet Nanny’s needs. This was very worrying for us as a family. The manager visited Nanny and instantly reassured us that they had a room for Nanny and that her staff would love to have Nanny move in. Well what can I say, Nanny didn’t participate in anything in her previous home, but now she does, she has joined in with daily activities and laughed with the other residents. Kiln Lodge has gone out of its way to buy things to make my nanny’s life easier with her very poor eyesight. If my nanny becomes upset or misses me the staff will video call me with Nanny. We honestly couldn’t have asked for more and this was the best move for nanny. We also love the daily updates and pictures on social media. Thank you to all the team.
06 February 2023
Kiln Lodge has been the best home for my mother-in-law, she is happy and settled. The carers are all genuinely nice and look after the residents as individuals and not just as old people. The food is good, nourishing and plentiful which is my mother-in-law's favourite bit.
12 October 2022
The staff have been so kind and respectful to my mother ever since she arrived earlier this year. They have always given us time as a family to discuss matters. Mum has settled well in her new surroundings and we are so grateful for everyone helping to make a very difficult decision a little easier. Thank you for making her Birthday so special and for making us so welcome when we visit.
22 September 2022
My mother was moved to Kiln Lodge back in January 2022 and was welcomed with open arms. At such a challenging time for us, the staff at Kiln Lodge showed such empathy and support for us all. The carers and staff are all fantastic and give the utmost care and attention to my mother. From encouraging her to join in with activities and socialise, to sitting in her room with her when she doesn't feel up to it. She especially enjoys when the carers help her with her hair! We are eternally grateful to the team at Kiln Lodge for all they have done and continue to do for my mother and our family.
22 September 2022
Mum has dementia, they are absolutely brilliant with her. She sees hallucinations, and they talk to her. She starts being bossy and they chat quietly to her. She likes to help if she can, they offer serviettes to fold.