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135 London Road, Waterlooville, PO7 7SH
View Full Details of Purbeck HouseLatest Reviews for Purbeck House
27 April 2023
Since Mum has been at Purbeck House, I feel that she feels safe. The staff are amazing, although run off their feet. When they’re not busy I’ve seen them sitting with the residents, but they don’t seem to interact/talk to them very much. Mum seems to be well cared for and settled. They have an outside garden that I feel isn’t very user-friendly. There are steps with no handrail to get to the garden, and I don’t feel that they are encouraged to use it often. The steps in the house to the dining area are also a trip hazard as many like Mum have walkers to help them get around. The atmosphere is friendly, but the residents seem to be a mixed bag of needs, which the staff manage really well, but I think it’s hard for the residents who don’t have dementia, to fully understand those that do. Maybe use different areas for different needs? Overall, I would say that it has a warm, family run feel to it.
Latest Reviews for Purbeck House
27 April 2023
Since Mum has been at Purbeck House, I feel that she feels safe. The staff are amazing, although run off their feet. When they’re not busy I’ve seen them sitting with the residents, but they don’t seem to interact/talk to them very much. Mum seems to be well cared for and settled. They have an outside garden that I feel isn’t very user-friendly. There are steps with no handrail to get to the garden, and I don’t feel that they are encouraged to use it often. The steps in the house to the dining area are also a trip hazard as many like Mum have walkers to help them get around. The atmosphere is friendly, but the residents seem to be a mixed bag of needs, which the staff manage really well, but I think it’s hard for the residents who don’t have dementia, to fully understand those that do. Maybe use different areas for different needs? Overall, I would say that it has a warm, family run feel to it.