Submit a Review for Brookvale House
4 Brookvale Road, Portswood, Southampton, SO17 1QL
View Full Details of Brookvale HouseLatest Reviews for Brookvale House
14 March 2025
The staff & are alway's very friendly & kind alway have Time for you. I feel very happy with everything I would recomend this home as They are Fab.
14 March 2025
It was a lovely afternoon lots of music and signing. Happy atmosphere. The dignity talk was reassuring.
14 March 2025
I am very happy with the wonderful care my husband received. He is happy & contented therefore so am I. Apart from the care aspect there have been numerous activities in which both residents & family members are encouraged to participate, which we thoroughly enjoy. The pumpkin carving & Halloween party were a great success as was the pantamime & Christmas party and raffle. There was also a celebration of New Year. Congratulations to all the staff. Thank you.
14 March 2025
Staff excellent - prestation excellent, today. (29th January)
14 March 2025
Our concerns have been discussed and listened too, Very satisfied.
06 February 2025
Clients were well entertained, I attended two functions, with outside entertainers. Residents were really enjoying themselves. The place was decorated for the festive season.
06 February 2025
My nan has been at Brookvale House almost a year now. I am so much happier now that she is here. I know that she is well looked after at all times. There are always plenty of staff on shift and they are all knowledgeable around my nan's needs. She is really happy here and is always telling me that she hopes she can stay here.
05 February 2025
The care in this home is phenomenally excellent. I visit daily and have a good feel for day-to-day activity in the home. Christmas 2024 was delightfully catered - many Christmas trees/decorations, singing, panto etc. and delicious food/delicacies. The staff are competent, caring, patient and smiley. My husband is contented.
05 February 2025
Dad has settled into the home with help from the kind staff. The home itself has a cosy atmosphere, "a home from home". When I visit Dad, the staff are always very friendly and accommodating. They are always ready to help and are so kind. Winnie (the dog) loves her visits! Thank you.
05 February 2025
Brookvale House has been a godsend for my mum. Staff are great. Food is good. They also are quick to phone if there are any issues.
05 February 2025
Mum is being very well looked after. The staff are caring and attentive.
19 November 2024
Always lots of friendly staff present, very welcoming and clean.
19 November 2024
Would like to say that Brookvale House is a lovely place. It is very warm and welcoming. The staff are very helpful, very friendly and very professional. You can ask them anything and nothing seems to be any bother. There is always some activity going on and everyone is just happy. It gave us (family) peace of mind knowing that when we leave after visiting, my mum is in a happy, safe place.
19 November 2024
My sister is very well looked after. She seems to be very happy and contented. She has made a few nice friends.
19 November 2024
We have found the home to always be clean and tidy. Staff are friendly and helpful. There's lots of activities for the residents to take part in.
14 November 2024
Visiting a friend. Had a cup of tea with her. Nice chat. Everyone very friendly.
14 November 2024
A very clean, tidy place. When you walk through the door, you get the feeling of calmness, and very welcoming. The staff are very polite and very good at what they do. There is always plenty of activities and entertainment going on.
14 November 2024
Informative and friendly for all the relatives and residents.
14 November 2024
Staff always welcoming and caring to residents. Food at meal times a good standard. No odour smells when entering the building. Overall very happy with my mother in law's care.
29 October 2024
I visited my brother today and was very pleased to see how well he looked and how happy he said he was. I'm delighted that he is being cared for by such wonderful staff and management.
Latest Reviews for Brookvale House
14 March 2025
The staff & are alway's very friendly & kind alway have Time for you. I feel very happy with everything I would recomend this home as They are Fab.
14 March 2025
It was a lovely afternoon lots of music and signing. Happy atmosphere. The dignity talk was reassuring.
14 March 2025
I am very happy with the wonderful care my husband received. He is happy & contented therefore so am I. Apart from the care aspect there have been numerous activities in which both residents & family members are encouraged to participate, which we thoroughly enjoy. The pumpkin carving & Halloween party were a great success as was the pantamime & Christmas party and raffle. There was also a celebration of New Year. Congratulations to all the staff. Thank you.
14 March 2025
Staff excellent - prestation excellent, today. (29th January)
14 March 2025
Our concerns have been discussed and listened too, Very satisfied.
06 February 2025
Clients were well entertained, I attended two functions, with outside entertainers. Residents were really enjoying themselves. The place was decorated for the festive season.
06 February 2025
My nan has been at Brookvale House almost a year now. I am so much happier now that she is here. I know that she is well looked after at all times. There are always plenty of staff on shift and they are all knowledgeable around my nan's needs. She is really happy here and is always telling me that she hopes she can stay here.
05 February 2025
The care in this home is phenomenally excellent. I visit daily and have a good feel for day-to-day activity in the home. Christmas 2024 was delightfully catered - many Christmas trees/decorations, singing, panto etc. and delicious food/delicacies. The staff are competent, caring, patient and smiley. My husband is contented.
05 February 2025
Dad has settled into the home with help from the kind staff. The home itself has a cosy atmosphere, "a home from home". When I visit Dad, the staff are always very friendly and accommodating. They are always ready to help and are so kind. Winnie (the dog) loves her visits! Thank you.
05 February 2025
Brookvale House has been a godsend for my mum. Staff are great. Food is good. They also are quick to phone if there are any issues.
05 February 2025
Mum is being very well looked after. The staff are caring and attentive.
19 November 2024
Always lots of friendly staff present, very welcoming and clean.
19 November 2024
Would like to say that Brookvale House is a lovely place. It is very warm and welcoming. The staff are very helpful, very friendly and very professional. You can ask them anything and nothing seems to be any bother. There is always some activity going on and everyone is just happy. It gave us (family) peace of mind knowing that when we leave after visiting, my mum is in a happy, safe place.
19 November 2024
My sister is very well looked after. She seems to be very happy and contented. She has made a few nice friends.
19 November 2024
We have found the home to always be clean and tidy. Staff are friendly and helpful. There's lots of activities for the residents to take part in.
14 November 2024
Visiting a friend. Had a cup of tea with her. Nice chat. Everyone very friendly.
14 November 2024
A very clean, tidy place. When you walk through the door, you get the feeling of calmness, and very welcoming. The staff are very polite and very good at what they do. There is always plenty of activities and entertainment going on.
14 November 2024
Informative and friendly for all the relatives and residents.
14 November 2024
Staff always welcoming and caring to residents. Food at meal times a good standard. No odour smells when entering the building. Overall very happy with my mother in law's care.
29 October 2024
I visited my brother today and was very pleased to see how well he looked and how happy he said he was. I'm delighted that he is being cared for by such wonderful staff and management.