After realising my 87-year-old mother needed full-time care which got too much for us as a supportive family, we looked into care homes. This was a hard enough decision to make but with all the help and support from Ashwood staff made our decision easy. By far an amazing care home. Big thank you.
A warm and friendly staffed welcoming environment. All staff are highly professional at meeting the needs of the resident and making sure the resident is happy. The staff are excellent and they are what makes this home special as they are always on hand to support and deal with queries. The small outside courtyard areas with pretty planting make a lovely place to spend time with your relatives. Rooms are small, but outside areas and open plan kitchen/dining areas in each bungalow are spacious. There are also trips laid on to local attractions dependent on minibus availability and space on the bus.
Mum has been at Ashwood coming up to three years, the staff are amazing they always listen and you can tell they love the service users. On the downside, they are always really busy but that's like every home. More staff is needed on every shift, please.
Having never had the need nor any knowledge of a care home, before my mum entered residential care. I have been pleasantly surprised at how well Ashwood is operated. One hears such horror stories about care homes and I think generally people dread going into one, at Ashwood one can easily see the enthusiasm of the care team on a daily basis, my mum seems totally happy being at Ashwood, which is something I never dreamed would happen. Well done Ashwood for being a great care home.
I love this care home, it's a bungalow, so the residents have access to the gardens at all times. There are only keypad locks on the front door, residents can walk around freely. The carers are very kind and the activities well thought out.
Full marks to Ashwood Care Home where my sister is a long-term resident. The staff are professional and caring and the home is appealing to all residents. The communication from management and staff is first class.
My father was a resident in Ashwood Care Home since July 2023 and I have found the home to be excellent. All of the staff have been very friendly and efficient and the office is always open if needed. Bearing in mind my father was 97 and could be difficult at times he was treated with care and respect. I would like to personally thank the staff for all their hard work.
The staff are always happy to see my husband for respite care, he is due for a visit next week and makes me feel so reassured that all the staff are fantastic and can visit anytime and always find him happy and cared for. My husband has both physical and mental problems but the staff are always great with his needs. I couldn't manage his care at home without these little breaks. Thank you.
My gran was at Ashwood for a few years. She loved the staff like family and was well cared for. I managed to get her back home there for end-of-life care and was blessed to have been with her when she passed away. She loved her carer as she loved all the staff. I will always remember their care and kindness to her.
I cannot thank Ashwood enough for the way you looked after my mother-in-law, such a kind, friendly and clean home, a special mention to all the staff, I think you all go over and above you are all amazing. Ashwood is a complete family home from the moment we arrived we were welcomed every day. The management, nursing, carers, and cleaners are a credit to the home. I will never forget you, and all you did for us as a family, I would definitely recommend you to anyone looking for adult care, again thank you.
I can recommend this care home unreservedly. They have taken good care of my uncle and aunt. The staff are caring, warm and kind-hearted to the residents. The staff are happy and cheerful in themselves too and clearly enjoy their work - always an excellent indicator of the likely quality of care your relatives are likely to receive, in my opinion. If the staff aren't happy, the residents won't be either.
My mum came to Ashwood in December last year and decided to stay. My Mum is happy and very well cared for. She is enjoying the company and attention that she is receiving. All the residents I met seemed happy and were all equally well cared for and it is clear that every effort is made to meet everyone’s needs. From my perspective, Ashwood is by far the best care home I have seen and experienced. The design of the home is both thoughtful and practical. The garden areas are lovely. Residents live in smaller groups making it easier for them to relate to each other and build meaningful relationships. Efforts are made to entertain and engage all the residents in various activities which is no easy task, and the addition of the minibus for outings is a great idea. The staff and management are truly amazing and work hard to ensure residents and relatives are looked after and engaged. Thank you for all you do!
Very clean and bright. Lovely garden. Decent staff. Mum was only there a week, but everyone, residents and others, seemed happy there.
My mum moved into Ashwood (Care Home) at the end of May 2023. From the first visit there with my husband, we knew this was the place for my mum. The management team have been outstanding from the very beginning, kind, caring and thoughtful, as well as communicating with us all of the time. The carers are lovely, they work so hard, and the residents are always happy, and nothing is too much trouble; they treat all of them as individuals. Let's not forget the cleaners, cooks, entertainment team and maintenance, once again wonderful. My mum had become more outgoing, like her old self, she is not lonely anymore, and they treat her with the utmost respect. For me and my family, I personally can not thank you enough; our life has changed as well, not just my mums. Thank you all at Ashwood.
My mum's general mobility is greatly improved since she became a resident a year ago. There is a relaxed and friendly atmosphere and it is always clean. Staff interaction with the residents is good and caring. I would like to see waist-height planters in the gardens giving easy accessibility for the residents to use. A huge benefit would be the provision of a vehicle to enable trips out for residents.
From day one I have had nothing but gratitude and admiration for all the help we have as a family for helping my mum settle into the care home.
Very pleased with everything, thank you.
I cannot say enough about this wonderful care home, the staff are all amazing, nothing is too much trouble, I only wish we found this care home in the beginning, my mum is really at the end of her life with Dementia and we as a family know she is getting the best care.
As with any decision of this magnitude, it is extremely difficult to put yourself in a loved one's shoes and decide whether a care home will be suitable for all their needs. I have to say, from the moment we were shown around the home to when my father arrived we were kept informed with the staff taking their time to fully explain all the questions we had. The care home was pleasantly laid out with separate units for each group of residents each with their own lounge, dining area and individual rooms. The home was clean, brightly lit and felt comfortable to be in. Whenever any questions arose the staff always responded quickly and took the time to discuss any areas of concern. Perhaps, the most rewarding of all was the way the staff treated my father with dignity, caring and in looking after his needs. They were always courteous, helpful and demonstrated a happy and positive mindset. Well done to Ashwood Care Home!
The home and staff are good, very friendly. The food is very poor, could be a lot better.
After realising my 87-year-old mother needed full-time care which got too much for us as a supportive family, we looked into care homes. This was a hard enough decision to make but with all the help and support from Ashwood staff made our decision easy. By far an amazing care home. Big thank you.
A warm and friendly staffed welcoming environment. All staff are highly professional at meeting the needs of the resident and making sure the resident is happy. The staff are excellent and they are what makes this home special as they are always on hand to support and deal with queries. The small outside courtyard areas with pretty planting make a lovely place to spend time with your relatives. Rooms are small, but outside areas and open plan kitchen/dining areas in each bungalow are spacious. There are also trips laid on to local attractions dependent on minibus availability and space on the bus.
Mum has been at Ashwood coming up to three years, the staff are amazing they always listen and you can tell they love the service users. On the downside, they are always really busy but that's like every home. More staff is needed on every shift, please.
Having never had the need nor any knowledge of a care home, before my mum entered residential care. I have been pleasantly surprised at how well Ashwood is operated. One hears such horror stories about care homes and I think generally people dread going into one, at Ashwood one can easily see the enthusiasm of the care team on a daily basis, my mum seems totally happy being at Ashwood, which is something I never dreamed would happen. Well done Ashwood for being a great care home.
I love this care home, it's a bungalow, so the residents have access to the gardens at all times. There are only keypad locks on the front door, residents can walk around freely. The carers are very kind and the activities well thought out.
Full marks to Ashwood Care Home where my sister is a long-term resident. The staff are professional and caring and the home is appealing to all residents. The communication from management and staff is first class.
My father was a resident in Ashwood Care Home since July 2023 and I have found the home to be excellent. All of the staff have been very friendly and efficient and the office is always open if needed. Bearing in mind my father was 97 and could be difficult at times he was treated with care and respect. I would like to personally thank the staff for all their hard work.
The staff are always happy to see my husband for respite care, he is due for a visit next week and makes me feel so reassured that all the staff are fantastic and can visit anytime and always find him happy and cared for. My husband has both physical and mental problems but the staff are always great with his needs. I couldn't manage his care at home without these little breaks. Thank you.
My gran was at Ashwood for a few years. She loved the staff like family and was well cared for. I managed to get her back home there for end-of-life care and was blessed to have been with her when she passed away. She loved her carer as she loved all the staff. I will always remember their care and kindness to her.
I cannot thank Ashwood enough for the way you looked after my mother-in-law, such a kind, friendly and clean home, a special mention to all the staff, I think you all go over and above you are all amazing. Ashwood is a complete family home from the moment we arrived we were welcomed every day. The management, nursing, carers, and cleaners are a credit to the home. I will never forget you, and all you did for us as a family, I would definitely recommend you to anyone looking for adult care, again thank you.
I can recommend this care home unreservedly. They have taken good care of my uncle and aunt. The staff are caring, warm and kind-hearted to the residents. The staff are happy and cheerful in themselves too and clearly enjoy their work - always an excellent indicator of the likely quality of care your relatives are likely to receive, in my opinion. If the staff aren't happy, the residents won't be either.
My mum came to Ashwood in December last year and decided to stay. My Mum is happy and very well cared for. She is enjoying the company and attention that she is receiving. All the residents I met seemed happy and were all equally well cared for and it is clear that every effort is made to meet everyone’s needs. From my perspective, Ashwood is by far the best care home I have seen and experienced. The design of the home is both thoughtful and practical. The garden areas are lovely. Residents live in smaller groups making it easier for them to relate to each other and build meaningful relationships. Efforts are made to entertain and engage all the residents in various activities which is no easy task, and the addition of the minibus for outings is a great idea. The staff and management are truly amazing and work hard to ensure residents and relatives are looked after and engaged. Thank you for all you do!
Very clean and bright. Lovely garden. Decent staff. Mum was only there a week, but everyone, residents and others, seemed happy there.
My mum moved into Ashwood (Care Home) at the end of May 2023. From the first visit there with my husband, we knew this was the place for my mum. The management team have been outstanding from the very beginning, kind, caring and thoughtful, as well as communicating with us all of the time. The carers are lovely, they work so hard, and the residents are always happy, and nothing is too much trouble; they treat all of them as individuals. Let's not forget the cleaners, cooks, entertainment team and maintenance, once again wonderful. My mum had become more outgoing, like her old self, she is not lonely anymore, and they treat her with the utmost respect. For me and my family, I personally can not thank you enough; our life has changed as well, not just my mums. Thank you all at Ashwood.
My mum's general mobility is greatly improved since she became a resident a year ago. There is a relaxed and friendly atmosphere and it is always clean. Staff interaction with the residents is good and caring. I would like to see waist-height planters in the gardens giving easy accessibility for the residents to use. A huge benefit would be the provision of a vehicle to enable trips out for residents.
From day one I have had nothing but gratitude and admiration for all the help we have as a family for helping my mum settle into the care home.
Very pleased with everything, thank you.
I cannot say enough about this wonderful care home, the staff are all amazing, nothing is too much trouble, I only wish we found this care home in the beginning, my mum is really at the end of her life with Dementia and we as a family know she is getting the best care.
As with any decision of this magnitude, it is extremely difficult to put yourself in a loved one's shoes and decide whether a care home will be suitable for all their needs. I have to say, from the moment we were shown around the home to when my father arrived we were kept informed with the staff taking their time to fully explain all the questions we had. The care home was pleasantly laid out with separate units for each group of residents each with their own lounge, dining area and individual rooms. The home was clean, brightly lit and felt comfortable to be in. Whenever any questions arose the staff always responded quickly and took the time to discuss any areas of concern. Perhaps, the most rewarding of all was the way the staff treated my father with dignity, caring and in looking after his needs. They were always courteous, helpful and demonstrated a happy and positive mindset. Well done to Ashwood Care Home!
The home and staff are good, very friendly. The food is very poor, could be a lot better.