Quantum Care Ltd, Hailey Lane, Hailey, Hertford, SG13 7NY
View Full Details of Belmont ViewWe needed respite care for my mother after a lengthy stay in hospital. We were impressed on the exterior and even more impressed with the interior. All very clean. Staff go above and beyond to get to know residents and their needs.
My mum went into Belmont View in Hoddesdon after a stay in hospital. Unfortunately, Mum passed away after a few short weeks of moving into the home. I cannot praise the home and the staff enough. They were so kind to my mum and her end-of-life care was second to none. Mum had dementia and was very confused a lot of the time but the staff were very patient with her and sympathetic to her condition. I should also make a point of thanking two members of staff, in particular, who were also very kind to the family who had a few really bad days due to Mum's condition. Thank you Belmont View for making Mum's passing easier for her and the whole family.
My husband came into the respite wing for a short stay which turned into a stay of three and a half months. In all that time, he was welcomed and cared for by the staff members. I cannot praise them enough for their dedication to their residents' care.
Mum was well looked after and was healthy and happy when I arrived to collect her. All her clothes were clean and washed and so was she. I was very happy knowing she was happy. The girls were lovely and nothing was any trouble. Thank you!
Excellent staff, good food and entertainment. Mum is very happy at Belmont View Care Home.
I can't thank Belmont View for all the support they gave my father. Staff at Belmont care so well for the residents, giving them their time. Belmont View care home are fantastic not just with the resident but family too. I would recommend this care home. Thank you so very much for making my dad comfortable for a short period of time.
My mum has been in the home for two months now, and the staff are so caring and attentive not only to Mum but also to the other residents of the home. I and my wife could not be happier with the home and staff, always on hand if we have any questions; most importantly, I know Mum is safe and well looked after.
The care home is good and I am satisfied that they look after my wife's welfare and always discuss with me matters concerning my wife.
It was good to see residents up in the lunge together, and they had an entertainer. They all seem to be enjoying the music. My sister and I were able to sit with Mother while the entertainment was going on. It was the first time we have been able to go in and see our mother for two months. It's good to see that the residents are well cared for and not just kept in their bedrooms.
My mother is being looked after in a kind, caring environment. The staff are as responsive as they can be in today's economic climate. Ideally, there would be a provision of physiotherapy to maintain and improve mobility, but I understand that this and more staff are required would cost money.
My mum is being very well cared for at Belmont View. The staff are excellent on both caring and on the admin side, very approachable and keep me informed on my mum's well-being.
Belmont View is such a lovely place, I feel very welcome when I visit my mum. Everyone is so friendly and happy to help. I feel that my mum is very well looked after and always smells nice and clean. Even though I'm sad when I leave her I know that she is in safe hands. I would recommend this care home to anyone.
As my brother was admitted during the pandemic I have not had much access to lounges and all facilities or much experience of activities and food. My experience of the place has been good. The staff are always helpful and though there is obviously a shortage of staff it appears everyone is doing their best.
Happy with the care provided. Overall food provided is good. Staff are amazing, they ensure I receive the respect, dignity I need. I feel listened too and my requests are followed.
So good to have a face to face visit.
Pandemic visit - The staff are trying hard to provide necessary access to our loved ones, but at times difficult to arrange, but struggling with why so few appointments available understand staffing. The actual visits and staff are very very helpful. Not always sure what we can and can't do.
Staff at Belmont View are always pleasant and helpful. On my recent visit due to COVID-19, we had an outside visit which was well organised and in a very pleasant environment. My aunt was happy and pleased to see us which is what we need to see.
The 'family' evenings I have attended, including the Valentine's Evening have been excellent, with great care going into their preparation and equally during the events themselves. The food especially was excellent and I'm sure my wife enjoyed it also. Thank you all very much.
Re the Valentine's Dinner. A lot of trouble had been taken - special food, etc. A very nice, stimulating event.
Valentine's Day Party - a lovely idea, thank you. A good atmosphere, good food and an opportunity to meet another couple, at table, from another part of the home. Much effort had been made with decorations, lighting and snow pictures.
We needed respite care for my mother after a lengthy stay in hospital. We were impressed on the exterior and even more impressed with the interior. All very clean. Staff go above and beyond to get to know residents and their needs.
My mum went into Belmont View in Hoddesdon after a stay in hospital. Unfortunately, Mum passed away after a few short weeks of moving into the home. I cannot praise the home and the staff enough. They were so kind to my mum and her end-of-life care was second to none. Mum had dementia and was very confused a lot of the time but the staff were very patient with her and sympathetic to her condition. I should also make a point of thanking two members of staff, in particular, who were also very kind to the family who had a few really bad days due to Mum's condition. Thank you Belmont View for making Mum's passing easier for her and the whole family.
My husband came into the respite wing for a short stay which turned into a stay of three and a half months. In all that time, he was welcomed and cared for by the staff members. I cannot praise them enough for their dedication to their residents' care.
Mum was well looked after and was healthy and happy when I arrived to collect her. All her clothes were clean and washed and so was she. I was very happy knowing she was happy. The girls were lovely and nothing was any trouble. Thank you!
Excellent staff, good food and entertainment. Mum is very happy at Belmont View Care Home.
I can't thank Belmont View for all the support they gave my father. Staff at Belmont care so well for the residents, giving them their time. Belmont View care home are fantastic not just with the resident but family too. I would recommend this care home. Thank you so very much for making my dad comfortable for a short period of time.
My mum has been in the home for two months now, and the staff are so caring and attentive not only to Mum but also to the other residents of the home. I and my wife could not be happier with the home and staff, always on hand if we have any questions; most importantly, I know Mum is safe and well looked after.
The care home is good and I am satisfied that they look after my wife's welfare and always discuss with me matters concerning my wife.
It was good to see residents up in the lunge together, and they had an entertainer. They all seem to be enjoying the music. My sister and I were able to sit with Mother while the entertainment was going on. It was the first time we have been able to go in and see our mother for two months. It's good to see that the residents are well cared for and not just kept in their bedrooms.
My mother is being looked after in a kind, caring environment. The staff are as responsive as they can be in today's economic climate. Ideally, there would be a provision of physiotherapy to maintain and improve mobility, but I understand that this and more staff are required would cost money.
My mum is being very well cared for at Belmont View. The staff are excellent on both caring and on the admin side, very approachable and keep me informed on my mum's well-being.
Belmont View is such a lovely place, I feel very welcome when I visit my mum. Everyone is so friendly and happy to help. I feel that my mum is very well looked after and always smells nice and clean. Even though I'm sad when I leave her I know that she is in safe hands. I would recommend this care home to anyone.
As my brother was admitted during the pandemic I have not had much access to lounges and all facilities or much experience of activities and food. My experience of the place has been good. The staff are always helpful and though there is obviously a shortage of staff it appears everyone is doing their best.
Happy with the care provided. Overall food provided is good. Staff are amazing, they ensure I receive the respect, dignity I need. I feel listened too and my requests are followed.
So good to have a face to face visit.
Pandemic visit - The staff are trying hard to provide necessary access to our loved ones, but at times difficult to arrange, but struggling with why so few appointments available understand staffing. The actual visits and staff are very very helpful. Not always sure what we can and can't do.
Staff at Belmont View are always pleasant and helpful. On my recent visit due to COVID-19, we had an outside visit which was well organised and in a very pleasant environment. My aunt was happy and pleased to see us which is what we need to see.
The 'family' evenings I have attended, including the Valentine's Evening have been excellent, with great care going into their preparation and equally during the events themselves. The food especially was excellent and I'm sure my wife enjoyed it also. Thank you all very much.
Re the Valentine's Dinner. A lot of trouble had been taken - special food, etc. A very nice, stimulating event.
Valentine's Day Party - a lovely idea, thank you. A good atmosphere, good food and an opportunity to meet another couple, at table, from another part of the home. Much effort had been made with decorations, lighting and snow pictures.