Rockliffe Avenue, Kings Langley, WD4 8DR
View Full Details of Abbeyfield Friars MeadI had the privilege of volunteering at Abbeyfield Friars Mead Garden Day. I was warmly welcomed and took pride in supporting the care home staff, fellow volunteers, and family members to ensure the garden looked its best. Meeting the residents and hardworking staff was truly rewarding. I would like to thank the team for including me at Abbeyfield Friars Mead. I look forward to volunteering again.
From the moment we arrived at Friars with my father, we felt the warmth and professionalism of everyone at the Home. It is reassuring to know that Dad is being so well looked after, and he often says how much he is enjoying the delicious meals and many organised activities. We feel genuinely grateful to have found such a special place for Dad to stay, thank you all for welcoming us to the Friars family.
My Mother spent a week's respite care with Friars Mead in September and enjoyed it so much that she is planning to move in full-time. During the respite care, her general well-being had improved no end and I have nothing but praise for the staff who cared for her during that period. I have visited Friars Mead several times since and every time I have found them so helpful and understanding, so, I would like to thank them all for their kindness.
The below ratings say it all. The standard of care provided to my father during two respite stays was first class. Staff and management were extremely attentive, caring and treated Dad with dignity. Thank you.
So far so good. The staff at Friars Mead are amazing. My Dad doesn't have a bad word to say about them. They have helped us all and are always friendly and can't do enough for you. It is very homely and the staff try and make Dad participate in the activities. He went on a lovely boat trip which he thoroughly enjoyed. Dad has really enjoyed being able to get outside in the good weather. Thank you.
My mother has been at Friars Mead for over a year now. In that time there has been a big improvement in her wellbeing and outlook. The staff have been fantastic, they look after her with great care and compassion and I feel she is in very safe hands which puts my mind at rest. Thank you Friars Mead.
Our Mother moved in January 2024. Her needs are constantly changing and staff make adaptations accordingly. All the staff are friendly, and caring and know the residents well. It has a relaxed family feel amongst residents and staff. Communication with us has been effective and liaison with agencies is good. Our Mother's physical and emotional needs are met very well. All our concerns are addressed quickly by senior staff. I cannot speak highly enough of Friars Mead.
Staff and home very warm and welcoming. My mother-in-law is very happy and enjoys the interaction and help from the staff and from day one has felt very much at home at Friars Mead.
The staff are personable, friendly and caring. My mother is very happy, well cared for, in this small, friendly environment. Friars Mead keeps us updated at all times should there be a problem! It is great to go into this very warm, welcoming care home.
Such a friendly and vibrant atmosphere which has contributed to the improvement of my nan's overall well-being. Seeing her thrive in this environment brings such comfort. The staff interacted with her with an abundance of good humour and great care. It has a colourful warm feel to the entire home with beautiful and fresh flowers in every room. The social events and opportunities to mingle and make friends have bought my nan a new lease of life. She feels like she's on a permanent holiday! Thank you so much for the kindness you show.
Very clean and comfortable home. Lovely bedrooms with ensuite. Very friendly and caring staff, which is also extended to relatives. Good and tasty meals. Would highly recommend this care home.
My Mum has been in Friars Mead for 5 months and I know that I made the right choice for her. Mum is totally blind and needed to feel safe in a smaller environment, so with only 25/26 rooms, Friars Mead seemed perfect for her. I have continued to be impressed with the high level of care and attention that she has received. Settling Mum into the care home when she had previously been living independently was quite a challenge with her disability, but I can honestly say that the staff have been great in their dealings with her. In the early days when I needed something to make life easier for her nothing was ever too much trouble. There are lots of well-run activities. The food is excellent and I say this from first-hand experience having eaten there with Mum on a couple of occasions. I would have no hesitation in recommending this well-run care home to others looking to place their loved ones somewhere safe where they will be treated with the love and respect that they deserve.
One of the main reasons for choosing Friars Mead was that it seemed very friendly, and almost 'home away from home'. My mother has been at the home for 16 months now and those initial impressions were absolutely correct. The staff, in all departments, are excellent, and I have seen them treat residents with a kind, calm and dignified manner without exception. They always know where my Mum is and how she is feeling whenever I visit. There have been a growing number of events and activities that are all very well planned and enjoyed by all. The food is tasty and menus varied. The management of the threat of covid was/is extremely impressive. I would have no hesitation in recommending Friars Mead.
My mother has been at Friars Mead for nearly 4 years now. Overall she has and remains to be happy there. My first impression when I initially went there was a feeling of friendliness and cleanliness. My previous experience of walking into other homes was the smell of stale urine and this was not the case at Friars Mead! The staff are very caring there and I am happy knowing that my mother is being cared for at a good standard. There has been a change of management over the last few months, which like any organisation has had its issues. This has stabilised and some changes are starting to make a difference now to the day-to-day running. From my point of view, I would always recommend Friars Mead for value and the level of care.
I am now very happy and settled here. Everyone is kind and good.
Management communication with residents and staff is poor. Room standard was not to a good standard. Lighting not good enough for comfortable reading. In the bathroom, the WC would not flush properly and the washbasin was cracked. No hot water in the early mornings or evenings. No tables were provided for meals. Only seating was two heavy chairs without reading lights and situated apart so that both residents could only see TV screens at 45 degree angles. TV and control did not function properly together. For the first few days, we did not have tables to eat off, just plates or trays on our knees. Hot food generally arrived lukewarm. My wife had been told during our show round about three weeks before our stay that assistance would be available to bath. Assistance was not available until halfway through the week. The manager did not respond to the request (passed on by staff) for a meeting to discuss requests, until day five of the week (two days before we left). Toilet flush was repaired on day five. The manager did not appear to realise we had been requesting improvements. The staff were very pleasant and helpful at all times but did not appear to be acquainted with the details we had provided on forms given to us by the manager after our walk round about three weeks earlier. I should add that I had come straight from Day Surgery at the Hospital. We had booked in for one week respite care. Friars Mead said I would need to quarantine - OK. We had requested separate rooms, expecting my wife could join the other residents for meals and social activities, which she did for the day I was in hospital. Instead, we were allocated a twin bedroom which had apparently not been used for some time. The facilities were not as described when we were shown round the home about three weeks before. The review, therefore, relates our experiences for respite care. It was very expensive for the facilities we actually experienced. Friars Mead was obviously not set up for respite care, with little thought to what was needed or checking that facilities were working properly.
It has been an extremely unusual year with Covid. However, my father and all the residents were kept healthy and safe, which meant there were no losses due to the pandemic. Life was very difficult for my father as he often felt isolated, especially when confined to his bedroom, as he is a very social person, but I understand the reasons for this. A pod was set up for visitors as soon as allowed, and it is great that he is allowed out and about again. Thank you to all the staff at Friars Mead for keeping him safe.
Friars Mead is a very friendly and caring care home. Communications have always been excellent with the manager and all the staff. We have been happy with the policies and procedures during covid which has been very difficult for everyone but so please that the residents were kept safe, felt like an extended family.
I have been a resident in Friars Mead for 2 months, after living alone in my own bungalow. I settled in immediately and have received nothing but help, kindness and immediate response from management, carers and maintenance staff. A very happy care home.
In our hour of need, the manager provided very caring and pragmatic options for the family to consider. It has been very much appreciated. I have no hesitation in recommending people to discuss care options with the home.
I had the privilege of volunteering at Abbeyfield Friars Mead Garden Day. I was warmly welcomed and took pride in supporting the care home staff, fellow volunteers, and family members to ensure the garden looked its best. Meeting the residents and hardworking staff was truly rewarding. I would like to thank the team for including me at Abbeyfield Friars Mead. I look forward to volunteering again.
From the moment we arrived at Friars with my father, we felt the warmth and professionalism of everyone at the Home. It is reassuring to know that Dad is being so well looked after, and he often says how much he is enjoying the delicious meals and many organised activities. We feel genuinely grateful to have found such a special place for Dad to stay, thank you all for welcoming us to the Friars family.
My Mother spent a week's respite care with Friars Mead in September and enjoyed it so much that she is planning to move in full-time. During the respite care, her general well-being had improved no end and I have nothing but praise for the staff who cared for her during that period. I have visited Friars Mead several times since and every time I have found them so helpful and understanding, so, I would like to thank them all for their kindness.
The below ratings say it all. The standard of care provided to my father during two respite stays was first class. Staff and management were extremely attentive, caring and treated Dad with dignity. Thank you.
So far so good. The staff at Friars Mead are amazing. My Dad doesn't have a bad word to say about them. They have helped us all and are always friendly and can't do enough for you. It is very homely and the staff try and make Dad participate in the activities. He went on a lovely boat trip which he thoroughly enjoyed. Dad has really enjoyed being able to get outside in the good weather. Thank you.
My mother has been at Friars Mead for over a year now. In that time there has been a big improvement in her wellbeing and outlook. The staff have been fantastic, they look after her with great care and compassion and I feel she is in very safe hands which puts my mind at rest. Thank you Friars Mead.
Our Mother moved in January 2024. Her needs are constantly changing and staff make adaptations accordingly. All the staff are friendly, and caring and know the residents well. It has a relaxed family feel amongst residents and staff. Communication with us has been effective and liaison with agencies is good. Our Mother's physical and emotional needs are met very well. All our concerns are addressed quickly by senior staff. I cannot speak highly enough of Friars Mead.
Staff and home very warm and welcoming. My mother-in-law is very happy and enjoys the interaction and help from the staff and from day one has felt very much at home at Friars Mead.
The staff are personable, friendly and caring. My mother is very happy, well cared for, in this small, friendly environment. Friars Mead keeps us updated at all times should there be a problem! It is great to go into this very warm, welcoming care home.
Such a friendly and vibrant atmosphere which has contributed to the improvement of my nan's overall well-being. Seeing her thrive in this environment brings such comfort. The staff interacted with her with an abundance of good humour and great care. It has a colourful warm feel to the entire home with beautiful and fresh flowers in every room. The social events and opportunities to mingle and make friends have bought my nan a new lease of life. She feels like she's on a permanent holiday! Thank you so much for the kindness you show.
Very clean and comfortable home. Lovely bedrooms with ensuite. Very friendly and caring staff, which is also extended to relatives. Good and tasty meals. Would highly recommend this care home.
My Mum has been in Friars Mead for 5 months and I know that I made the right choice for her. Mum is totally blind and needed to feel safe in a smaller environment, so with only 25/26 rooms, Friars Mead seemed perfect for her. I have continued to be impressed with the high level of care and attention that she has received. Settling Mum into the care home when she had previously been living independently was quite a challenge with her disability, but I can honestly say that the staff have been great in their dealings with her. In the early days when I needed something to make life easier for her nothing was ever too much trouble. There are lots of well-run activities. The food is excellent and I say this from first-hand experience having eaten there with Mum on a couple of occasions. I would have no hesitation in recommending this well-run care home to others looking to place their loved ones somewhere safe where they will be treated with the love and respect that they deserve.
One of the main reasons for choosing Friars Mead was that it seemed very friendly, and almost 'home away from home'. My mother has been at the home for 16 months now and those initial impressions were absolutely correct. The staff, in all departments, are excellent, and I have seen them treat residents with a kind, calm and dignified manner without exception. They always know where my Mum is and how she is feeling whenever I visit. There have been a growing number of events and activities that are all very well planned and enjoyed by all. The food is tasty and menus varied. The management of the threat of covid was/is extremely impressive. I would have no hesitation in recommending Friars Mead.
My mother has been at Friars Mead for nearly 4 years now. Overall she has and remains to be happy there. My first impression when I initially went there was a feeling of friendliness and cleanliness. My previous experience of walking into other homes was the smell of stale urine and this was not the case at Friars Mead! The staff are very caring there and I am happy knowing that my mother is being cared for at a good standard. There has been a change of management over the last few months, which like any organisation has had its issues. This has stabilised and some changes are starting to make a difference now to the day-to-day running. From my point of view, I would always recommend Friars Mead for value and the level of care.
I am now very happy and settled here. Everyone is kind and good.
Management communication with residents and staff is poor. Room standard was not to a good standard. Lighting not good enough for comfortable reading. In the bathroom, the WC would not flush properly and the washbasin was cracked. No hot water in the early mornings or evenings. No tables were provided for meals. Only seating was two heavy chairs without reading lights and situated apart so that both residents could only see TV screens at 45 degree angles. TV and control did not function properly together. For the first few days, we did not have tables to eat off, just plates or trays on our knees. Hot food generally arrived lukewarm. My wife had been told during our show round about three weeks before our stay that assistance would be available to bath. Assistance was not available until halfway through the week. The manager did not respond to the request (passed on by staff) for a meeting to discuss requests, until day five of the week (two days before we left). Toilet flush was repaired on day five. The manager did not appear to realise we had been requesting improvements. The staff were very pleasant and helpful at all times but did not appear to be acquainted with the details we had provided on forms given to us by the manager after our walk round about three weeks earlier. I should add that I had come straight from Day Surgery at the Hospital. We had booked in for one week respite care. Friars Mead said I would need to quarantine - OK. We had requested separate rooms, expecting my wife could join the other residents for meals and social activities, which she did for the day I was in hospital. Instead, we were allocated a twin bedroom which had apparently not been used for some time. The facilities were not as described when we were shown round the home about three weeks before. The review, therefore, relates our experiences for respite care. It was very expensive for the facilities we actually experienced. Friars Mead was obviously not set up for respite care, with little thought to what was needed or checking that facilities were working properly.
It has been an extremely unusual year with Covid. However, my father and all the residents were kept healthy and safe, which meant there were no losses due to the pandemic. Life was very difficult for my father as he often felt isolated, especially when confined to his bedroom, as he is a very social person, but I understand the reasons for this. A pod was set up for visitors as soon as allowed, and it is great that he is allowed out and about again. Thank you to all the staff at Friars Mead for keeping him safe.
Friars Mead is a very friendly and caring care home. Communications have always been excellent with the manager and all the staff. We have been happy with the policies and procedures during covid which has been very difficult for everyone but so please that the residents were kept safe, felt like an extended family.
I have been a resident in Friars Mead for 2 months, after living alone in my own bungalow. I settled in immediately and have received nothing but help, kindness and immediate response from management, carers and maintenance staff. A very happy care home.
In our hour of need, the manager provided very caring and pragmatic options for the family to consider. It has been very much appreciated. I have no hesitation in recommending people to discuss care options with the home.