Danesbury Park Road, Welwyn, AL6 9SN
View Full Details of Heath LodgeFood very good and ample. Staff are very attentive to needs.
My mother received excellent care, the staff are very kind, friendly and caring. Many thanks.
I can't thank all the staff at Heath Lodge enough for the outstanding care they show my Mother. Her room is like a home away from home and the care the staff from the top down give her is second to none. She is so content and smiles all the time now and I wouldn't like to see her anywhere else. Thank you all.
The standard of the home is very good. The carers, nurses and management are excellent. I cannot thank them enough for what they have done for me.
Wonderful.
My step dad is in this home and we can't thank them enough for all the work they do. He has been in 2 other homes and this is by far the best the respect and care they give is beautiful and so good all we could have asked for but 1 thing is he could have a little more stimulating things to keep him awake in the daytime to help him sleep at night but thank you so much truly we are so happy and so is dad thanks.
The manager and her team are very considerate and caring. I couldn't wish for a more lovely group of people to care for my mum.
I am extremely pleased with the service we have had for my wife which frankly has been exceptional. I would recommend this home to anyone. Thank you and congratulations to all the staff.
This care home is truly amazing the care of all the staff shown to my mother is second to none. I turn up at all sorts of times unannounced and the staff are so thoughtful and caring towards my mum. She is so happy there it has put my mind completely at rest. The cleanliness, the meals I cannot fault the complete package is brilliant I wouldn't change anything. I have taken friends and family to visit and they have all been very impressed with the facilities, especially the staff.
In the further weeks mum has been in nothing your guys do is any good you lock her away but every time I down she's in bed and she's asked to go which is not fair on you keepers as there are further of them and lots to do what I see is the best house keeping and you guys are outstanding I have seen the same problems when I have been in hospital and you all do a super job
I have been looked after wonderfully. The staff have been out of this world, I can't thank all of them enough, management have given me a new lease of life. I would always come back as everything is great. Thank you, everybody, so much and thank you once again.
Our aunt was in Gold Care Homes, Heath Lodge, for two weeks, during which time she was very well looked after.
Arriving at Heath Lodge to take some personal items for my partner who had earlier been transferred from hospital to the care home I was helped by two very helpful staff members. This was due to me having difficulty to walk and carrying several bags. I was impressed with the comfortable appearance of my partner compared with the way she was permitted to stay at the hospital.
I would recommend this home (5 stars) to anyone to whom it may concern. About four weeks ago, my husband was transferred from hospital to a home providing palliative care. Heath Lodge was recommended to me and on visiting the accommodation, its facilities and its staff in all areas, including the kitchen, I was pleasantly surprised at the calmness and cleanliness. Today I'm so grateful my husband is here.
Our overall view is that the care for Mum is very good and the looking after Mum is really nice, friendly, supportive, caring and at hand when we need to ask anything formative being able to approach the staff and nurses are all polite and respectful with us. To see Mum dressed, out in the lounge engaging with others and keeping her mind active. Many thanks to everyone who works at Heath Lodge for your work and help with Mum and nighttime support.
I was really worried about going into a care home but you have made me feel safe and looked after and I have decided to stay. Thank you to everybody. You are all stars!
My husband has been in the Rose unit for 2 weeks now after being transferred from the hospital. My husband has vascular dementia plus has a lot of other things going on. I got a very good, feeling when I first visited the unit. The staff go above and beyond helping you settle in, they are all so kind, caring and very hardworking, I try and visit my husband most days and am always greeted with a lovely smile and asked if I would like a cup of tea and biscuit. My husband doesn't talk much but he seems very happy and content being here. Something else I noticed was the cleanliness of the unit. There is always a fresh smell there. I would like to say a big thank you to all the staff who are caring for my husband, you do a wonderful job, thank you.
Enjoyed my visit to see my brother today. I was made very welcome with a cup of tea and a biscuit. My brother appears to be well looked after and he seems happy. His room is always very tidy, clean, and neat. Thank you for your care.
One of the staff members was so welcoming and very informative about issues concerning Mum. The staff are very caring and hard working. Mum has lived here a few years now and is very comfortable, it's a great place to be.
Friendly staff and very helpful. Great facilities, very clean and tidy, spacious.
Food very good and ample. Staff are very attentive to needs.
My mother received excellent care, the staff are very kind, friendly and caring. Many thanks.
I can't thank all the staff at Heath Lodge enough for the outstanding care they show my Mother. Her room is like a home away from home and the care the staff from the top down give her is second to none. She is so content and smiles all the time now and I wouldn't like to see her anywhere else. Thank you all.
The standard of the home is very good. The carers, nurses and management are excellent. I cannot thank them enough for what they have done for me.
Wonderful.
My step dad is in this home and we can't thank them enough for all the work they do. He has been in 2 other homes and this is by far the best the respect and care they give is beautiful and so good all we could have asked for but 1 thing is he could have a little more stimulating things to keep him awake in the daytime to help him sleep at night but thank you so much truly we are so happy and so is dad thanks.
The manager and her team are very considerate and caring. I couldn't wish for a more lovely group of people to care for my mum.
I am extremely pleased with the service we have had for my wife which frankly has been exceptional. I would recommend this home to anyone. Thank you and congratulations to all the staff.
This care home is truly amazing the care of all the staff shown to my mother is second to none. I turn up at all sorts of times unannounced and the staff are so thoughtful and caring towards my mum. She is so happy there it has put my mind completely at rest. The cleanliness, the meals I cannot fault the complete package is brilliant I wouldn't change anything. I have taken friends and family to visit and they have all been very impressed with the facilities, especially the staff.
In the further weeks mum has been in nothing your guys do is any good you lock her away but every time I down she's in bed and she's asked to go which is not fair on you keepers as there are further of them and lots to do what I see is the best house keeping and you guys are outstanding I have seen the same problems when I have been in hospital and you all do a super job
I have been looked after wonderfully. The staff have been out of this world, I can't thank all of them enough, management have given me a new lease of life. I would always come back as everything is great. Thank you, everybody, so much and thank you once again.
Our aunt was in Gold Care Homes, Heath Lodge, for two weeks, during which time she was very well looked after.
Arriving at Heath Lodge to take some personal items for my partner who had earlier been transferred from hospital to the care home I was helped by two very helpful staff members. This was due to me having difficulty to walk and carrying several bags. I was impressed with the comfortable appearance of my partner compared with the way she was permitted to stay at the hospital.
I would recommend this home (5 stars) to anyone to whom it may concern. About four weeks ago, my husband was transferred from hospital to a home providing palliative care. Heath Lodge was recommended to me and on visiting the accommodation, its facilities and its staff in all areas, including the kitchen, I was pleasantly surprised at the calmness and cleanliness. Today I'm so grateful my husband is here.
Our overall view is that the care for Mum is very good and the looking after Mum is really nice, friendly, supportive, caring and at hand when we need to ask anything formative being able to approach the staff and nurses are all polite and respectful with us. To see Mum dressed, out in the lounge engaging with others and keeping her mind active. Many thanks to everyone who works at Heath Lodge for your work and help with Mum and nighttime support.
I was really worried about going into a care home but you have made me feel safe and looked after and I have decided to stay. Thank you to everybody. You are all stars!
My husband has been in the Rose unit for 2 weeks now after being transferred from the hospital. My husband has vascular dementia plus has a lot of other things going on. I got a very good, feeling when I first visited the unit. The staff go above and beyond helping you settle in, they are all so kind, caring and very hardworking, I try and visit my husband most days and am always greeted with a lovely smile and asked if I would like a cup of tea and biscuit. My husband doesn't talk much but he seems very happy and content being here. Something else I noticed was the cleanliness of the unit. There is always a fresh smell there. I would like to say a big thank you to all the staff who are caring for my husband, you do a wonderful job, thank you.
Enjoyed my visit to see my brother today. I was made very welcome with a cup of tea and a biscuit. My brother appears to be well looked after and he seems happy. His room is always very tidy, clean, and neat. Thank you for your care.
One of the staff members was so welcoming and very informative about issues concerning Mum. The staff are very caring and hard working. Mum has lived here a few years now and is very comfortable, it's a great place to be.
Friendly staff and very helpful. Great facilities, very clean and tidy, spacious.