Submit a Review for Brighstone Grange
Brighstone, Newport, PO30 4DZ
View Full Details of Brighstone GrangeLatest Reviews for Brighstone Grange
04 July 2024
The care and kindness my husband receives at Brighstone Grange has been exceptional. The food is excellent and nothing is too much bother for the staff who do everything in their power to ensure the residents are all happy and comfortable. Brighstone Grange is a warm, comfortable, clean, positive environment and the standard of cleanliness is very high. "5 stars."
02 July 2024
My mum has been happy at the home from the day she moved in. Safety and safeguarding are taken very seriously by the staff, we have no worries about her being kept safe. My mum is treated with respect and dignity at all times. The staff take time to listen to my mum and know her likes and dislikes very well, especially related to her diet and her love of singing. Staff facilitate my mum joining an external community choir every week. The choice of diet is good considering the challenges of a special diet. The housekeeping team is dedicated and committed to providing a healthy environment. My mum's care is highly personalised. Communication is good with an effective management team leading a strong team of staff. It should be acknowledged that reference to staff in this review includes night staff. When we visit we are always greeted with a smile and offered refreshments. Thank you. This is a real gem of a care home with well-trained, caring, and organised staff.
19 June 2024
The staff at Brighstone Grange are so lovely not only to my mumma but also to all family and friends who visit at the home. They always offer to help or make a cup of tea etc. Mum absolutely adores all staff at Brighstone, she loves them like family which is really special! They have an activity calendar with a different activity every single day which is amazing and impressive, especially for Mum who is a younger resident. The home is lovely, always clean and tidy, Mum's room and washing are also kept clean and tidy also. The food always smells delicious and Mum loves, so that's a good sign! Management to housekeeping staff, everyone is friendly and always up for having a laugh with Mum, which she really needs. Thank you guys so, so much!
24 May 2024
Could not rate Brighstone Grange more highly. The staff are kind, compassionate, funny and make my step-sister's life as good as it can be. Am thinking of booking a place myself!
06 May 2024
My aunt has resided at the Grange in Brighstone since December 2023. She did not want to leave her home but her health had deteriorated necessitating more care than could be provided at home. She settled really well but had a few ‘blips’ where she asked to go home and didn’t want to stay. However, I am delighted that she seems now to be content. She is a private person who likes her own company but she spends all her time in the lounge with others. I find the staff really pleasant, respectful and kind. Nothing seems to be too much trouble and they create a warm, friendly and happy environment for all residents, despite some challenging behaviour at times! My aunt seems to be very grateful to all carers and I am so pleased for the warm welcome I am always given. I couldn’t speak more highly of the surroundings in which my aunt lives, her bedroom is always spotlessly clean as are all areas. The food always smells and looks delicious. Thank you very much.
25 July 2023
My father has been living at Brighstone Grange for over 2 years now and he really enjoys living there, finding the staff extremely supportive and helpful and the food is always good. I find the staff to be really nice and they really care about my father and always keep me informed if there are any problems with his health. I am very happy with Brighstone overall. It is set in a lovely location and nothing is too much for them. I would like to see more entertainment in the home for the residents as they seem to spend a lot of their time not doing much and it would be nice if they could go out or have more people come in to entertain them.
10 July 2023
I have always found the staff friendly, caring and helpful. The choice of meals is very adequate and drinks are brought round regularly. My mother is always treated kindly and with dignity relating to personal care. It would be nice if there were more activities available and musical afternoons or events.
Latest Reviews for Brighstone Grange
04 July 2024
The care and kindness my husband receives at Brighstone Grange has been exceptional. The food is excellent and nothing is too much bother for the staff who do everything in their power to ensure the residents are all happy and comfortable. Brighstone Grange is a warm, comfortable, clean, positive environment and the standard of cleanliness is very high. "5 stars."
02 July 2024
My mum has been happy at the home from the day she moved in. Safety and safeguarding are taken very seriously by the staff, we have no worries about her being kept safe. My mum is treated with respect and dignity at all times. The staff take time to listen to my mum and know her likes and dislikes very well, especially related to her diet and her love of singing. Staff facilitate my mum joining an external community choir every week. The choice of diet is good considering the challenges of a special diet. The housekeeping team is dedicated and committed to providing a healthy environment. My mum's care is highly personalised. Communication is good with an effective management team leading a strong team of staff. It should be acknowledged that reference to staff in this review includes night staff. When we visit we are always greeted with a smile and offered refreshments. Thank you. This is a real gem of a care home with well-trained, caring, and organised staff.
19 June 2024
The staff at Brighstone Grange are so lovely not only to my mumma but also to all family and friends who visit at the home. They always offer to help or make a cup of tea etc. Mum absolutely adores all staff at Brighstone, she loves them like family which is really special! They have an activity calendar with a different activity every single day which is amazing and impressive, especially for Mum who is a younger resident. The home is lovely, always clean and tidy, Mum's room and washing are also kept clean and tidy also. The food always smells delicious and Mum loves, so that's a good sign! Management to housekeeping staff, everyone is friendly and always up for having a laugh with Mum, which she really needs. Thank you guys so, so much!
24 May 2024
Could not rate Brighstone Grange more highly. The staff are kind, compassionate, funny and make my step-sister's life as good as it can be. Am thinking of booking a place myself!
06 May 2024
My aunt has resided at the Grange in Brighstone since December 2023. She did not want to leave her home but her health had deteriorated necessitating more care than could be provided at home. She settled really well but had a few ‘blips’ where she asked to go home and didn’t want to stay. However, I am delighted that she seems now to be content. She is a private person who likes her own company but she spends all her time in the lounge with others. I find the staff really pleasant, respectful and kind. Nothing seems to be too much trouble and they create a warm, friendly and happy environment for all residents, despite some challenging behaviour at times! My aunt seems to be very grateful to all carers and I am so pleased for the warm welcome I am always given. I couldn’t speak more highly of the surroundings in which my aunt lives, her bedroom is always spotlessly clean as are all areas. The food always smells and looks delicious. Thank you very much.
25 July 2023
My father has been living at Brighstone Grange for over 2 years now and he really enjoys living there, finding the staff extremely supportive and helpful and the food is always good. I find the staff to be really nice and they really care about my father and always keep me informed if there are any problems with his health. I am very happy with Brighstone overall. It is set in a lovely location and nothing is too much for them. I would like to see more entertainment in the home for the residents as they seem to spend a lot of their time not doing much and it would be nice if they could go out or have more people come in to entertain them.
10 July 2023
I have always found the staff friendly, caring and helpful. The choice of meals is very adequate and drinks are brought round regularly. My mother is always treated kindly and with dignity relating to personal care. It would be nice if there were more activities available and musical afternoons or events.