Latest Reviews for Merrydale
24 January 2025
I was most impressed with the care I received.
24 December 2024
I am exceptionally pleased with the level of care that my mother receives at Merrydale. My mother is awkward to say the least, and the staff are very patient and caring despite of the difficulties that my mother presents them with. Merrydale is always very clean and welcoming, nothing is too much trouble. Top marks to all the staff.
10 December 2024
Overall experience of Merrydale is of a pleasant, friendly residence. Staff are helpful, jovial, courteous and respectful of the residence. Relaxed, comfortable atmosphere. Meals are freshly cooked each lunchtime. Evening mail is adequate. Family members are treated as guests, kept informed and included and made to feel welcome to stay as long as they wish. Resident's rooms are clean, tidy and maintained.
05 December 2024
My father had been a resident at Merrydale for nearly 6 years when He died in September. The staff had made the last years of my father's life pleasurable with their caring and supportive approach. Merrydale is very much a family and nothing was ever too much trouble. He was also a huge fan of the food. The end-of-life care provided was exemplary and extremely personal. Dignity was maintained at all times and staff were constantly assessing my father for any pain or distress. They involved the palliative care team in a timely manner. Not only did the staff support my father during this time, they included the whole family. I felt nothing but love and care from the staff throughout this time. The month after my father's death Merrydale help an afternoon tea to remember my dad including my family and the other residents. The staff shared funny memories, and photographs and one of the other residents read a poem. I can't thank the staff enough and would highly recommend Merrydale to anyone considering residential care.
20 November 2024
My mother moved into Merrydale during the pandemic and was there until her passing in October 2024. As a family, we are very happy with the care my mother received throughout her time there. The staff are extremely dedicated and clearly have close, yet professional relationships with the residents, treating them with dignity and compassion and we witnessed plenty of laughter between staff and residents. It did feel like being part of a family. I got to know the staff very well and trusted them to look after my mother and to keep me up to date with any issues that might arise. I was also confident that the management would respond quickly and appropriately to any questions I might have. My mother's room was small but served her needs and was homely. The cooks were always aware of Mum's likes and dislikes and adapted meals to suit these. I would highly recommend Merrydale to anyone looking for a friendly, caring, safe and professionally run care home for their loved one.
19 November 2024
Merrydale is a wonderful care home, my mum has been there for two years. All the staff are amazing, very caring, nothing is too much trouble. There are plenty of staff on any given day, it's always fresh and clean, always a rota and picture of who's working on that day. Everyone is extremely well looked after, if a doctor is needed, they will call straight away and also inform me straight away and sort usually that day. I love my mum being there and she likes it too as she's relaxed and happy, the chefs are excellent all the food is freshly cooked and looks delicious. All in all, I really don't have anything bad to say about it, it's amazing.
04 December 2023
My mother, who is 94 years old, has been a resident at Merrydale since early September 2021. Having led a very independent life, the move to a residential care home due to mobility issues was something she found difficult in the early days. This was made worse by the restrictions imposed because of the Covid virus. However, the transition was managed extremely well by the manager and her deputy, together with the dedicated and hard-working staff. It wasn't that long before she considered Merrydale to be her home, had made friends with other residents and regarded staff as being individuals she could fully trust. Indeed, she now regards the latter as her close friend. Merrydale represents everything anyone could wish for if they need to be looked after. It feels like home, the staff are very caring and friendly, and the food is excellent! The atmosphere is always a happy one. I am extremely grateful for the care and support provided both to my mother and to me.
04 May 2022
We were so lucky to find Merrydale for Mum to move into. Being a small residence it has a lovely warm, welcoming and homely feel. All the staff are wonderful, and they cared for Mum with such compassion. Nothing is too much trouble for them. I would recommend Merrydale to anyone looking for a lovely home in their senior years.
07 July 2021
Merrydale is so homely and comfortable it is like being in someone's own home. Staff are always welcoming and friendly and any concerns taken seriously and dealt with quickly. The quality of care is always extremely good due to the high staffing ratios. Meals are all freshly prepared with delicious food and individual requirements well catered for. The standard of care is exceptional, with genuine caring going into the tasks of looking after the residents. All the staff seem happy to be there and give their very best to the residents, frequently going over and above to help bring pleasure to the residents lives. Because it is a small friendly home, staff are always present and visible such that there is constant interaction with the residents. I am so pleased I chose Merrydale for my mother's care. She is completely contented and her life is as safe and fulfilled as we could wish for. Throughout the pandemic, stringent measures were taken to successfully protect the residents.
11 May 2021
Merrydale is a small and friendly care home. My mother was extremely happy as a resident there until December 2020. The home is well managed, and the staff were very vigilant in these difficult times. I always felt staff knew my mother's needs and were very quick to pick up any changes in herself. For me, it is notable that staff remained consistent and caring, and my mother always commented on how helpful and kind people were and appreciated good care at night time also.
Latest Reviews for Merrydale
24 January 2025
I was most impressed with the care I received.
24 December 2024
I am exceptionally pleased with the level of care that my mother receives at Merrydale. My mother is awkward to say the least, and the staff are very patient and caring despite of the difficulties that my mother presents them with. Merrydale is always very clean and welcoming, nothing is too much trouble. Top marks to all the staff.
10 December 2024
Overall experience of Merrydale is of a pleasant, friendly residence. Staff are helpful, jovial, courteous and respectful of the residence. Relaxed, comfortable atmosphere. Meals are freshly cooked each lunchtime. Evening mail is adequate. Family members are treated as guests, kept informed and included and made to feel welcome to stay as long as they wish. Resident's rooms are clean, tidy and maintained.
05 December 2024
My father had been a resident at Merrydale for nearly 6 years when He died in September. The staff had made the last years of my father's life pleasurable with their caring and supportive approach. Merrydale is very much a family and nothing was ever too much trouble. He was also a huge fan of the food. The end-of-life care provided was exemplary and extremely personal. Dignity was maintained at all times and staff were constantly assessing my father for any pain or distress. They involved the palliative care team in a timely manner. Not only did the staff support my father during this time, they included the whole family. I felt nothing but love and care from the staff throughout this time. The month after my father's death Merrydale help an afternoon tea to remember my dad including my family and the other residents. The staff shared funny memories, and photographs and one of the other residents read a poem. I can't thank the staff enough and would highly recommend Merrydale to anyone considering residential care.
20 November 2024
My mother moved into Merrydale during the pandemic and was there until her passing in October 2024. As a family, we are very happy with the care my mother received throughout her time there. The staff are extremely dedicated and clearly have close, yet professional relationships with the residents, treating them with dignity and compassion and we witnessed plenty of laughter between staff and residents. It did feel like being part of a family. I got to know the staff very well and trusted them to look after my mother and to keep me up to date with any issues that might arise. I was also confident that the management would respond quickly and appropriately to any questions I might have. My mother's room was small but served her needs and was homely. The cooks were always aware of Mum's likes and dislikes and adapted meals to suit these. I would highly recommend Merrydale to anyone looking for a friendly, caring, safe and professionally run care home for their loved one.
19 November 2024
Merrydale is a wonderful care home, my mum has been there for two years. All the staff are amazing, very caring, nothing is too much trouble. There are plenty of staff on any given day, it's always fresh and clean, always a rota and picture of who's working on that day. Everyone is extremely well looked after, if a doctor is needed, they will call straight away and also inform me straight away and sort usually that day. I love my mum being there and she likes it too as she's relaxed and happy, the chefs are excellent all the food is freshly cooked and looks delicious. All in all, I really don't have anything bad to say about it, it's amazing.
04 December 2023
My mother, who is 94 years old, has been a resident at Merrydale since early September 2021. Having led a very independent life, the move to a residential care home due to mobility issues was something she found difficult in the early days. This was made worse by the restrictions imposed because of the Covid virus. However, the transition was managed extremely well by the manager and her deputy, together with the dedicated and hard-working staff. It wasn't that long before she considered Merrydale to be her home, had made friends with other residents and regarded staff as being individuals she could fully trust. Indeed, she now regards the latter as her close friend. Merrydale represents everything anyone could wish for if they need to be looked after. It feels like home, the staff are very caring and friendly, and the food is excellent! The atmosphere is always a happy one. I am extremely grateful for the care and support provided both to my mother and to me.
04 May 2022
We were so lucky to find Merrydale for Mum to move into. Being a small residence it has a lovely warm, welcoming and homely feel. All the staff are wonderful, and they cared for Mum with such compassion. Nothing is too much trouble for them. I would recommend Merrydale to anyone looking for a lovely home in their senior years.
07 July 2021
Merrydale is so homely and comfortable it is like being in someone's own home. Staff are always welcoming and friendly and any concerns taken seriously and dealt with quickly. The quality of care is always extremely good due to the high staffing ratios. Meals are all freshly prepared with delicious food and individual requirements well catered for. The standard of care is exceptional, with genuine caring going into the tasks of looking after the residents. All the staff seem happy to be there and give their very best to the residents, frequently going over and above to help bring pleasure to the residents lives. Because it is a small friendly home, staff are always present and visible such that there is constant interaction with the residents. I am so pleased I chose Merrydale for my mother's care. She is completely contented and her life is as safe and fulfilled as we could wish for. Throughout the pandemic, stringent measures were taken to successfully protect the residents.
11 May 2021
Merrydale is a small and friendly care home. My mother was extremely happy as a resident there until December 2020. The home is well managed, and the staff were very vigilant in these difficult times. I always felt staff knew my mother's needs and were very quick to pick up any changes in herself. For me, it is notable that staff remained consistent and caring, and my mother always commented on how helpful and kind people were and appreciated good care at night time also.