Submit a Review for Alandale Residential Home
9 The Drove, Whitfield, Dover, CT16 3JB
View Full Details of Alandale Residential HomeLatest Reviews for Alandale Residential Home
03 December 2024
Very pleased, with the standards of care. Mum loves it here and we can relax knowing she's in good hands. Doesn't seem to matter what issues arise with her it's always sorted with the greatest of respect towards Mum's feelings.
08 October 2024
My father has been at Alandale for over 5 years and has always been very happy there. It is like a home from home - warm, clean and friendly. The staff are always kind and caring and attentive. Great to know he is always in safe hands. We feel lucky to have found Alandale and would highly recommend them. A big thank you to all the wonderful staff.
19 September 2024
Lovely staff always welcoming and caring for everyone! The food always looks good and everyone is treated with dignity and care. The only problem is car parking as I can no longer walk very far. It's nice that they have games and things to occupy them.
13 December 2021
My mother has been a resident of Alandale for 21 months. Like most older people she really didn’t want to move into a residential home, but following a fall and her living 150iles away from us, she had no choice. On the day she moved in she was nervous but after an hour in situ, she said these are my kind of people. That was back in March 2020 just at the start of lockdown. Like all families with loved ones in residential homes, we went quite a while without a face-to-face visit. However, the Alandale staff kept us up to date with news and photos of anything going on in the home. The Alandale staff always ring us if they call the doctor for my mother and always let us know how she is if she has been unwell. We had initially planned to move my mother into a managed flat development but we now know she is in the best place and even she admits that. We find all the staff friendly and attentive and always available for a quick chat if we want to discuss something. A great find!
13 December 2021
Alandale have been very good at keeping me informed of any medical issues or requirements for my mother. She is very happy there and enjoys the activities which are plentiful. Mum now eats all her food up as it’s so good and she enjoys eating again. I recommend Alandale for anyone who is at that stage of their life. Such a friendly relaxed atmosphere. My mum seems ten years younger since she has been there.
13 December 2021
My dad has been a resident at Alandale since January 2020, initially in on a respite placement and staying long term. I cannot recommend Alandale enough. The staff are amazing and the care offered in the home is second to none. The protocols that have been in place during Covid have been robust and visiting has been made possible with the purpose-built visiting room. I quite simply cannot think of anywhere better for my dad to stay.
10 December 2021
My Father has been a resident for a number of years. The dedication of the staff through this Covid era has been nothing short of heroic. I have total confidence in the staff following all of the guidelines issued by the authorities. I do not believe that my Father could have received better care anywhere in the area. If you find yourself in a situation where your loved ones have to go into care, whether short-term or longer, then I cannot recommend Alandale highly enough. Keep up the good work.
03 April 2019
I have just returned home from two weeks respite care at Alandale and I can recommend it to anyone. It was like being in a big happy family home where I was a member, and the staff were so kind and caring, nothing was too much trouble. The home is warm and inviting, the food is wonderful and the owner and his staff are always on hand if you need them. Thank you so much to you all, and if I need care again, I will definitely come to you. Bless you all.
20 March 2019
My mother has been at Alandale for two weeks respite care and I couldn't be happier. The staff there are amazingly friendly and absolutely nothing is too much trouble. They are carers in every sense of the word. Everybody from the caretakers to the owner have made my mum feel welcome. The food and facilities etc are also first class. What an amazing bunch of people they all are and I would highly recommend Alandale as the best residential home I have been to.
20 November 2018
A lovely feel to the home when you enter. Always warmly welcomed by the staff. The living area has just been re-designed and it is beautifully decorated with all new furniture and facilities. Residents rooms feel airy and comfortable. Food is really good and plenty of activities going on. Good size as it feels homely rather than institutional. Always get offered a cuppa when visiting! Very caring staff who were one to one, day and night with all clients in the palliative stage of their lives.
20 November 2018
My brother was in Alandale, with dementia for two years, and received wonderful care until his death at the beginning of August this year. His needs increased over the years, and at the end he needed to be moved, fed and cared for in all departments of personal hygiene. These were carried out by the staff with the utmost care and compassion. The home itself was very clean and bright with regular activities for the clients who wished to partake. There were always members of staff around to meet the needs of the clients. I would recommend anyone considering to live or placing a loved one into a home, to visit Alandale.
20 November 2018
My mother has been a resident for approximately two and a half years and is very happy at Alandale. She has received excellent care during this time. Staff are well trained, helpful and caring and have a positive and friendly relationship with my mother. Staff are always willing to help with special requests which are never too much trouble. My mother is very happy at Alandale and regards it as her new home. It is reassuring to know that my mother is happy, well cared for, and safe.
20 November 2018
Very nice clean home. Staff can’t do enough to help you in any way they can. All food is freshly cooked on site with a wonderful choice. Most of the rooms have en-suite. Any problems are sorted out in a professional manner. They have day to day activities which anyone can join in.
20 November 2018
A wonderful homely place with wonderful residents and lovely staff, they are very welcoming. I have enjoyed my visits there.
20 November 2018
I’ve been visiting Alandale for a few years now, it’s always clean and if you visit in the morning, the lovely home cooked food smells delicious! Staff are friendly and always on hand to see to resident’s needs. The recently refurbished lounge areas look amazing, very spacious yet homely too. I would highly recommend Alandale to anyone looking for residential care.
20 November 2018
My husband has been attending Alandale 2 or 3 days per week and three separate week stays in while I have a short break. They look after him well. He likes it and I know he is safe there. The staff are wonderful. My husband has Parkinson's disease and can't write or speak well but has assisted me writing this.
Latest Reviews for Alandale Residential Home
03 December 2024
Very pleased, with the standards of care. Mum loves it here and we can relax knowing she's in good hands. Doesn't seem to matter what issues arise with her it's always sorted with the greatest of respect towards Mum's feelings.
08 October 2024
My father has been at Alandale for over 5 years and has always been very happy there. It is like a home from home - warm, clean and friendly. The staff are always kind and caring and attentive. Great to know he is always in safe hands. We feel lucky to have found Alandale and would highly recommend them. A big thank you to all the wonderful staff.
19 September 2024
Lovely staff always welcoming and caring for everyone! The food always looks good and everyone is treated with dignity and care. The only problem is car parking as I can no longer walk very far. It's nice that they have games and things to occupy them.
13 December 2021
My mother has been a resident of Alandale for 21 months. Like most older people she really didn’t want to move into a residential home, but following a fall and her living 150iles away from us, she had no choice. On the day she moved in she was nervous but after an hour in situ, she said these are my kind of people. That was back in March 2020 just at the start of lockdown. Like all families with loved ones in residential homes, we went quite a while without a face-to-face visit. However, the Alandale staff kept us up to date with news and photos of anything going on in the home. The Alandale staff always ring us if they call the doctor for my mother and always let us know how she is if she has been unwell. We had initially planned to move my mother into a managed flat development but we now know she is in the best place and even she admits that. We find all the staff friendly and attentive and always available for a quick chat if we want to discuss something. A great find!
13 December 2021
Alandale have been very good at keeping me informed of any medical issues or requirements for my mother. She is very happy there and enjoys the activities which are plentiful. Mum now eats all her food up as it’s so good and she enjoys eating again. I recommend Alandale for anyone who is at that stage of their life. Such a friendly relaxed atmosphere. My mum seems ten years younger since she has been there.
13 December 2021
My dad has been a resident at Alandale since January 2020, initially in on a respite placement and staying long term. I cannot recommend Alandale enough. The staff are amazing and the care offered in the home is second to none. The protocols that have been in place during Covid have been robust and visiting has been made possible with the purpose-built visiting room. I quite simply cannot think of anywhere better for my dad to stay.
10 December 2021
My Father has been a resident for a number of years. The dedication of the staff through this Covid era has been nothing short of heroic. I have total confidence in the staff following all of the guidelines issued by the authorities. I do not believe that my Father could have received better care anywhere in the area. If you find yourself in a situation where your loved ones have to go into care, whether short-term or longer, then I cannot recommend Alandale highly enough. Keep up the good work.
03 April 2019
I have just returned home from two weeks respite care at Alandale and I can recommend it to anyone. It was like being in a big happy family home where I was a member, and the staff were so kind and caring, nothing was too much trouble. The home is warm and inviting, the food is wonderful and the owner and his staff are always on hand if you need them. Thank you so much to you all, and if I need care again, I will definitely come to you. Bless you all.
20 March 2019
My mother has been at Alandale for two weeks respite care and I couldn't be happier. The staff there are amazingly friendly and absolutely nothing is too much trouble. They are carers in every sense of the word. Everybody from the caretakers to the owner have made my mum feel welcome. The food and facilities etc are also first class. What an amazing bunch of people they all are and I would highly recommend Alandale as the best residential home I have been to.
20 November 2018
A lovely feel to the home when you enter. Always warmly welcomed by the staff. The living area has just been re-designed and it is beautifully decorated with all new furniture and facilities. Residents rooms feel airy and comfortable. Food is really good and plenty of activities going on. Good size as it feels homely rather than institutional. Always get offered a cuppa when visiting! Very caring staff who were one to one, day and night with all clients in the palliative stage of their lives.
20 November 2018
My brother was in Alandale, with dementia for two years, and received wonderful care until his death at the beginning of August this year. His needs increased over the years, and at the end he needed to be moved, fed and cared for in all departments of personal hygiene. These were carried out by the staff with the utmost care and compassion. The home itself was very clean and bright with regular activities for the clients who wished to partake. There were always members of staff around to meet the needs of the clients. I would recommend anyone considering to live or placing a loved one into a home, to visit Alandale.
20 November 2018
My mother has been a resident for approximately two and a half years and is very happy at Alandale. She has received excellent care during this time. Staff are well trained, helpful and caring and have a positive and friendly relationship with my mother. Staff are always willing to help with special requests which are never too much trouble. My mother is very happy at Alandale and regards it as her new home. It is reassuring to know that my mother is happy, well cared for, and safe.
20 November 2018
Very nice clean home. Staff can’t do enough to help you in any way they can. All food is freshly cooked on site with a wonderful choice. Most of the rooms have en-suite. Any problems are sorted out in a professional manner. They have day to day activities which anyone can join in.
20 November 2018
A wonderful homely place with wonderful residents and lovely staff, they are very welcoming. I have enjoyed my visits there.
20 November 2018
I’ve been visiting Alandale for a few years now, it’s always clean and if you visit in the morning, the lovely home cooked food smells delicious! Staff are friendly and always on hand to see to resident’s needs. The recently refurbished lounge areas look amazing, very spacious yet homely too. I would highly recommend Alandale to anyone looking for residential care.
20 November 2018
My husband has been attending Alandale 2 or 3 days per week and three separate week stays in while I have a short break. They look after him well. He likes it and I know he is safe there. The staff are wonderful. My husband has Parkinson's disease and can't write or speak well but has assisted me writing this.