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5/6 Beacon Hill, Herne Bay, CT6 6AU
View Full Details of St BreladesLatest Reviews for St Brelades
27 June 2024
The staff are very friendly, informative and caring, having social events involving all.
10 June 2024
Very helpful and caring and nothing is too much trouble. My wife is well looked after and any problems are reported to me either when I visit or by telephone if serious. Overall, very pleased.
14 March 2024
The care that my mum receives at St Brelades is very good. I obviously can only comment on what I see and hear when I am at the care home visiting Mum. The staff all seem lovely and are very friendly. They often pop into Mum's room when I am there and have a chat with Mum and myself. Since Mum has been at the care home, which is a couple of years, she seems better in herself than before she went in there. The staff seem very caring, and nothing is too much bother for them. Recently, I have seen a lot of work being carried out at the home, which is good, as it was looking a bit unloved after Covid times.
14 March 2024
The staff at St Brelades are caring and helpful. My mum is always clean and tidy, her hair done, her nails done. On the odd occasion, she is in her slippers and pyjamas because she does not want to get dressed, they are always very apologetic and explain the reasons why she is not dressed for visitors. The staff are always happy to make time to discuss any questions or concerns I have regarding my mum's health or care. The staff are always keeping the ladies entertained with crafts, music, film afternoons, memory tasks and seasonal fun.
01 November 2023
I have visited on two occasions and have been very impressed. The staff are friendly and helpful, always resident-focused. The atmosphere is clean, yet homely. Visitors are welcomed, served refreshments etc. Having worked in a number of care settings I am impressed by this one. Residents appear calm and settled and enjoy a variety of activities.
12 September 2023
My mother recently passed away at St Brelades aged 98 after five years of wonderful care. She was very happy there, as is her sister who is still there. The staff are always kind and gentle and welcoming to visitors at all times. The end of life care she received was so much better than if she’d passed away in hospital. A big thank you to all the staff who worked especially hard during COVID to keep everyone safe. My mother couldn’t have been in a better place.
24 June 2022
My mother was at St Brelades for just over four years. She entered under different management, and I worried greatly when there was a change of management about 18 months into her time there, but they retained crucial/long-standing staff. (Some staff members have been there 14+ years, form strong bonds with the residents and are passionate about making a difference to those in their care). At the end of my mother's life, I visited the home at obscure times - into the evening and over staff shift changes. My mother's room was fairly central to the home (ground floor), but the staff would not have known I was there. I heard only kindness spoken to the residents, some of whom could be quite challenging. My mother was not the easiest person, but she was treated with compassion and respect throughout. At the end of her life, it was very clear that she had been looked after by staff who knew her; knew her likes and dislikes, and had built a positive relationship with her; all of which is essential.
14 June 2022
I am always impressed by the care and consideration given to my wife by everyone employed in St Brelades. Her health and memory problems are fully understood, and she seems completely happy, settled and contented, what more can I ask?
13 April 2021
My mum was brought here from A&E very ill. From day one, all staff have been wonderful to my mum. They have totally for her well. They have nursed her so we and built her confidence to such a high standard; she's coming home. All staff are so down to earth and professional. A 100% from my family.
05 April 2021
Excellent care provided to my mum over the past three years. Staff always attentive or understanding. My sister and I are delighted to have chosen St Brelades when our Mum could no longer care for herself.
03 April 2020
I'm really happy with the care at St Brelades. The facilities might not be a 100% as there is no hair salon but my mum is happy there.
24 February 2020
When we ever visit St Breladesed by friendly staff, given updates if not contacted prior with any concerns. Our friend has been a resident since 2012. We attended a general meeting on January 21st 2020 introduced to the new owner.
24 February 2020
My mother-in-law is treated with respect and dignity. The staff are the best!
02 July 2019
My brother-in-law and I cannot praise the home too much for their care of my sister. From being a very unhappy and muddled lady, she is now so relaxed and happy. The amount of thought they give to every resident's need is brilliant.
29 May 2019
I would definitely recommend this care home. Everyone has treated our mother with the utmost care and dignity and respect. The staff are amazing. We are able to talk to them any time of the day. They are there for us as well as our mum.
24 April 2019
My mother has been a resident at St Brelades for 8 years now. Her deterioration with dementia has been a slow process indeed. From the time of her 95th birthday last December, she has been totally bed bound. However, throughout her stay the standard of care from staff has been excellent and that excellence comes from experience. The only blot on the landscape has been clothing laundry. It is not for me to pick the battle with the staff involved but complaints to management have yielded little noticeable improvement.
05 November 2018
My wife has been in this home for 3 1/2 years. At all times the standards have been good. Staff good and caring. Activities good. I have been kept well informed at all times. It has a very homely feeling. I find this very comforting and reassuring.
29 October 2018
The care my mother has received since being a resident of St Brelades Care Home has been excellent. The staff are attentive, thoughtful and kind and have always treated my mother with respect and dignity. They have taken the time to get to know my mother well and understand her needs. My mother is treated as an individual, and the staff have formed a special bond with her. Although my mother has advanced dementia, she is keeping very well and takes pleasure in activities and human contact. St Brelades is a care home which sees the person beneath the dementia and respects the fact that the individual had a full life before the disease took hold and changed them. I wouldn't hesitate in recommending the home to anyone who has a friend or relative needing expert care in a loving homely environment.
29 October 2018
Excellent care provided very personal and tailor-made. Good food and medical care. Very clean environment. Good access to manager and staff. Friendly and relaxed atmosphere. Good communication skills on all levels. Visitors always welcomed and tea offered.
11 December 2017
Our friend has been at the home for money years. We have power of attorney. We live in Essex and visit every few months. The home was very helpful and settling in her looking after her welfare as we believe to a high standard. You can visit at anytime and are made welcome. We are informed of any problems and can telephone at any time. We have put good value for money, as we have no experience of nursing care.
Latest Reviews for St Brelades
27 June 2024
The staff are very friendly, informative and caring, having social events involving all.
10 June 2024
Very helpful and caring and nothing is too much trouble. My wife is well looked after and any problems are reported to me either when I visit or by telephone if serious. Overall, very pleased.
14 March 2024
The care that my mum receives at St Brelades is very good. I obviously can only comment on what I see and hear when I am at the care home visiting Mum. The staff all seem lovely and are very friendly. They often pop into Mum's room when I am there and have a chat with Mum and myself. Since Mum has been at the care home, which is a couple of years, she seems better in herself than before she went in there. The staff seem very caring, and nothing is too much bother for them. Recently, I have seen a lot of work being carried out at the home, which is good, as it was looking a bit unloved after Covid times.
14 March 2024
The staff at St Brelades are caring and helpful. My mum is always clean and tidy, her hair done, her nails done. On the odd occasion, she is in her slippers and pyjamas because she does not want to get dressed, they are always very apologetic and explain the reasons why she is not dressed for visitors. The staff are always happy to make time to discuss any questions or concerns I have regarding my mum's health or care. The staff are always keeping the ladies entertained with crafts, music, film afternoons, memory tasks and seasonal fun.
01 November 2023
I have visited on two occasions and have been very impressed. The staff are friendly and helpful, always resident-focused. The atmosphere is clean, yet homely. Visitors are welcomed, served refreshments etc. Having worked in a number of care settings I am impressed by this one. Residents appear calm and settled and enjoy a variety of activities.
12 September 2023
My mother recently passed away at St Brelades aged 98 after five years of wonderful care. She was very happy there, as is her sister who is still there. The staff are always kind and gentle and welcoming to visitors at all times. The end of life care she received was so much better than if she’d passed away in hospital. A big thank you to all the staff who worked especially hard during COVID to keep everyone safe. My mother couldn’t have been in a better place.
24 June 2022
My mother was at St Brelades for just over four years. She entered under different management, and I worried greatly when there was a change of management about 18 months into her time there, but they retained crucial/long-standing staff. (Some staff members have been there 14+ years, form strong bonds with the residents and are passionate about making a difference to those in their care). At the end of my mother's life, I visited the home at obscure times - into the evening and over staff shift changes. My mother's room was fairly central to the home (ground floor), but the staff would not have known I was there. I heard only kindness spoken to the residents, some of whom could be quite challenging. My mother was not the easiest person, but she was treated with compassion and respect throughout. At the end of her life, it was very clear that she had been looked after by staff who knew her; knew her likes and dislikes, and had built a positive relationship with her; all of which is essential.
14 June 2022
I am always impressed by the care and consideration given to my wife by everyone employed in St Brelades. Her health and memory problems are fully understood, and she seems completely happy, settled and contented, what more can I ask?
13 April 2021
My mum was brought here from A&E very ill. From day one, all staff have been wonderful to my mum. They have totally for her well. They have nursed her so we and built her confidence to such a high standard; she's coming home. All staff are so down to earth and professional. A 100% from my family.
05 April 2021
Excellent care provided to my mum over the past three years. Staff always attentive or understanding. My sister and I are delighted to have chosen St Brelades when our Mum could no longer care for herself.
03 April 2020
I'm really happy with the care at St Brelades. The facilities might not be a 100% as there is no hair salon but my mum is happy there.
24 February 2020
When we ever visit St Breladesed by friendly staff, given updates if not contacted prior with any concerns. Our friend has been a resident since 2012. We attended a general meeting on January 21st 2020 introduced to the new owner.
24 February 2020
My mother-in-law is treated with respect and dignity. The staff are the best!
02 July 2019
My brother-in-law and I cannot praise the home too much for their care of my sister. From being a very unhappy and muddled lady, she is now so relaxed and happy. The amount of thought they give to every resident's need is brilliant.
29 May 2019
I would definitely recommend this care home. Everyone has treated our mother with the utmost care and dignity and respect. The staff are amazing. We are able to talk to them any time of the day. They are there for us as well as our mum.
24 April 2019
My mother has been a resident at St Brelades for 8 years now. Her deterioration with dementia has been a slow process indeed. From the time of her 95th birthday last December, she has been totally bed bound. However, throughout her stay the standard of care from staff has been excellent and that excellence comes from experience. The only blot on the landscape has been clothing laundry. It is not for me to pick the battle with the staff involved but complaints to management have yielded little noticeable improvement.
05 November 2018
My wife has been in this home for 3 1/2 years. At all times the standards have been good. Staff good and caring. Activities good. I have been kept well informed at all times. It has a very homely feeling. I find this very comforting and reassuring.
29 October 2018
The care my mother has received since being a resident of St Brelades Care Home has been excellent. The staff are attentive, thoughtful and kind and have always treated my mother with respect and dignity. They have taken the time to get to know my mother well and understand her needs. My mother is treated as an individual, and the staff have formed a special bond with her. Although my mother has advanced dementia, she is keeping very well and takes pleasure in activities and human contact. St Brelades is a care home which sees the person beneath the dementia and respects the fact that the individual had a full life before the disease took hold and changed them. I wouldn't hesitate in recommending the home to anyone who has a friend or relative needing expert care in a loving homely environment.
29 October 2018
Excellent care provided very personal and tailor-made. Good food and medical care. Very clean environment. Good access to manager and staff. Friendly and relaxed atmosphere. Good communication skills on all levels. Visitors always welcomed and tea offered.
11 December 2017
Our friend has been at the home for money years. We have power of attorney. We live in Essex and visit every few months. The home was very helpful and settling in her looking after her welfare as we believe to a high standard. You can visit at anytime and are made welcome. We are informed of any problems and can telephone at any time. We have put good value for money, as we have no experience of nursing care.