Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Burnham House

stars
stars 21 January 2020
My close friend, who is a resident, is always very happy with the care she receives. It is reassuring to see the staff take time and be attentive to little details which I know mean so much to her - simply paying extra attention to help her appearance goes a long way and shows she is respected and well thought of.
Review from C W (Friend of Resident/Service User)
stars
stars 02 January 2020
My brother is well looked after and I have no problems with his care and safety. Staff are very kind and polite.
Review from C B (Brother of Resident/Service User)
stars
stars 30 May 2019
My dad has lived at Burnham for a few years and all the staff have been outstanding with him, I have never had to worry about taking time off work to accompany my dad to appointments as this is all taken care of by the manager, I’m always updated by staff about my dad, always feel welcome when visiting, offered drinks when visiting. Feels very homely. Thank you to all the staff your doing a grand job.
Review from Kelly B (Daughter of Resident/Service User)