84/86 Shorncliffe Road, Folkestone, CT20 2PG
View Full Details of Cumbria House Care HomeCumbria House Care Home is a wonderful place. So much care and attention and all the staff are excellent. My dad is very happy at the home. 10/10
The happiness in this home was infectious! The staff, residents and their families were very well catered for and entertained.
This is my mother's second care home experience. I would have no hesitation in recommending Cumbria House. An immaculate, friendly care home which is very well-run. She is very well looked after including frequent nighttime checks. There are regular visits from a chiropodist, hairdresser, and optician. When visiting I have often delayed my departure to listen to visiting singers or musicians, who all seem to be of a high standard, as does the weekly seated exercise class. The carers and the home handyman are all very welcoming and efficient. My family and I look forward to the Christmas party!
Since my wife died, I've been in several hospital and care homes and this one is leaps and bounds above the others. The grounds, gardens, building and the cleanliness and well above what I expected. The staff are second to none, they are considerate, kind, caring, professional and above all they are so friendly and understanding. The manager has trained all the staff to their high standard and deserves a special mention as she is the back bone to this special care home.
Very happy here, well looked after. Staff and management are amazing, very caring and professional. I am happy all round.
Our family is grateful for the care my grandma has received at Cumbria House. As a resident for nearly a year, we've been impressed by the staff's attention and compassion. They treat her with dignity, ensuring she is comfortable and happy. The team is friendly, and the manager excels in keeping us informed about her well-being, providing peace of mind. Her room is spacious, cosy, and well-maintained, while the communal areas create a warm atmosphere. The visitor lounge makes spending time with family easy and enjoyable. Small gestures, like greeting us kindly and offering a drink, highlight their dedication to both residents and families. We're pleased with the care and environment at Cumbria House. Knowing my grandma is in such capable, respectful hands is truly comforting.
When visiting my friend, the staff are always friendly and tell us how he is doing, showing interest where he will be going for the day and has his medication.
My friend is very happy living at his new home. The staff are very welcoming, he enjoys going back after a day away. His health is monitored very well which keeps him the best he can be in health and well being.
My friend is very happy living at Cumbria House Care Home. The staff are very helpful and the food is great.
From my mother's very early days of residency, there has been a huge change for the better. The atmosphere in the home is now very relaxed and friendly. All staff welcome me when I visit and offer a cup of tea. My mother is a lot happier, she frequently comments with praise about the staff. We as a family now feel confident about the quality of care now and in the future.
Attended a well-organised garden party. So much enjoyment seen on the resident's faces. It was lovely to see so many of the staff interacting with relatives of residents. Felt like a big family gathering.
Every time I visit, I am welcomed by the staff who offer me tea and biscuits. All the team from manager downstairs are of the highest caliber. All I can say is that I would recommend this home to anybody.
My Brother-in-law loves it at the home, the garden party the other day was excellent and well attended and appreciated. All the hard work that must have gone into it, the garden looked fantastic. The staff works so hard to make the afternoon a success.
I find the staff are a great team. Not always the case in care homes. They always welcome me and are gracious towards my Mother. Humour and dignity combined. The manager has earned their trust and work ethic.
Wonderful friendly home. Excellent management and care.
We recently attended the summer garden party at Cumbria house, where my Nan is a resident. It was wonderful, for my Nan to sit outside and enjoy the sunshine, listen to some old music, and eat delicious food with her family was such a precious and memorable day. All of the staff are so kind, friendly, and welcoming and we know they look after and care for my Nan so well. We visit regularly and are always offered tea/coffee in the family room.
Very happy with the care and helpfulness of the staff and management. Kept well informed of my father-in-laws well-being.
If my wife has to be in care I could not think of any home that could be better than Cumbria House.
Friendly, caring, and helpful. Best in the area!
A huge thank you to the managers and all the staff at Cumbria House for caring for my mother. My family needed urgent respite care and from the first meeting, I felt confident that my mother would be looked after. She settled very quickly, it's a warm and friendly home. I especially liked the option to visit any time day or night without notice. I was always greeted with a friendly smile by the staff. My mother was always clean and tidy.
Cumbria House Care Home is a wonderful place. So much care and attention and all the staff are excellent. My dad is very happy at the home. 10/10
The happiness in this home was infectious! The staff, residents and their families were very well catered for and entertained.
This is my mother's second care home experience. I would have no hesitation in recommending Cumbria House. An immaculate, friendly care home which is very well-run. She is very well looked after including frequent nighttime checks. There are regular visits from a chiropodist, hairdresser, and optician. When visiting I have often delayed my departure to listen to visiting singers or musicians, who all seem to be of a high standard, as does the weekly seated exercise class. The carers and the home handyman are all very welcoming and efficient. My family and I look forward to the Christmas party!
Since my wife died, I've been in several hospital and care homes and this one is leaps and bounds above the others. The grounds, gardens, building and the cleanliness and well above what I expected. The staff are second to none, they are considerate, kind, caring, professional and above all they are so friendly and understanding. The manager has trained all the staff to their high standard and deserves a special mention as she is the back bone to this special care home.
Very happy here, well looked after. Staff and management are amazing, very caring and professional. I am happy all round.
Our family is grateful for the care my grandma has received at Cumbria House. As a resident for nearly a year, we've been impressed by the staff's attention and compassion. They treat her with dignity, ensuring she is comfortable and happy. The team is friendly, and the manager excels in keeping us informed about her well-being, providing peace of mind. Her room is spacious, cosy, and well-maintained, while the communal areas create a warm atmosphere. The visitor lounge makes spending time with family easy and enjoyable. Small gestures, like greeting us kindly and offering a drink, highlight their dedication to both residents and families. We're pleased with the care and environment at Cumbria House. Knowing my grandma is in such capable, respectful hands is truly comforting.
When visiting my friend, the staff are always friendly and tell us how he is doing, showing interest where he will be going for the day and has his medication.
My friend is very happy living at his new home. The staff are very welcoming, he enjoys going back after a day away. His health is monitored very well which keeps him the best he can be in health and well being.
My friend is very happy living at Cumbria House Care Home. The staff are very helpful and the food is great.
From my mother's very early days of residency, there has been a huge change for the better. The atmosphere in the home is now very relaxed and friendly. All staff welcome me when I visit and offer a cup of tea. My mother is a lot happier, she frequently comments with praise about the staff. We as a family now feel confident about the quality of care now and in the future.
Attended a well-organised garden party. So much enjoyment seen on the resident's faces. It was lovely to see so many of the staff interacting with relatives of residents. Felt like a big family gathering.
Every time I visit, I am welcomed by the staff who offer me tea and biscuits. All the team from manager downstairs are of the highest caliber. All I can say is that I would recommend this home to anybody.
My Brother-in-law loves it at the home, the garden party the other day was excellent and well attended and appreciated. All the hard work that must have gone into it, the garden looked fantastic. The staff works so hard to make the afternoon a success.
I find the staff are a great team. Not always the case in care homes. They always welcome me and are gracious towards my Mother. Humour and dignity combined. The manager has earned their trust and work ethic.
Wonderful friendly home. Excellent management and care.
We recently attended the summer garden party at Cumbria house, where my Nan is a resident. It was wonderful, for my Nan to sit outside and enjoy the sunshine, listen to some old music, and eat delicious food with her family was such a precious and memorable day. All of the staff are so kind, friendly, and welcoming and we know they look after and care for my Nan so well. We visit regularly and are always offered tea/coffee in the family room.
Very happy with the care and helpfulness of the staff and management. Kept well informed of my father-in-laws well-being.
If my wife has to be in care I could not think of any home that could be better than Cumbria House.
Friendly, caring, and helpful. Best in the area!
A huge thank you to the managers and all the staff at Cumbria House for caring for my mother. My family needed urgent respite care and from the first meeting, I felt confident that my mother would be looked after. She settled very quickly, it's a warm and friendly home. I especially liked the option to visit any time day or night without notice. I was always greeted with a friendly smile by the staff. My mother was always clean and tidy.