Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Milestone House

stars
stars 21 July 2021
My sister has been at this home now for several years and from the first moment of being there has had nothing but the best care and attention. I live a long time away and cannot get there these days, but I am in a very secure frame of mind knowing that my sister is in a place that resembles her home and not an institution. All the staff are caring and professional in taking care of their clients.
Review from H F (Sister of Resident/Service User)
stars
stars 19 July 2021
We are not in the position of being able to get to see for ourselves the facilities and premises. Therefore we can only surmise that they are as good as the management and staff who run the home. The way they keep us informed about what goes on with phone calls, photographs and newsletters we find excellent. To sum up - we can only lavish praise on an excellent team.
Review from G W (Cousin of Resident/Service User)
stars
stars 13 May 2019
Milestone House is one of the best homes. I've looked at many. The staff are kind, friendly and show respect to all patients in the home. The manager is always on hand if needed to speak with if needed. I can put my hand on heart and say Milestone House is an excellent home.
Review from Myra K (Friend of Resident/Service User)