Submit a Review for Loose Valley Care Centre
15 Linton Road, Loose, Maidstone, ME15 0AG
View Full Details of Loose Valley Care CentreLatest Reviews for Loose Valley Care Centre
13 February 2025
Originally, both my parents were in the home. Sadly, my mum passed away a year ago, all the carers and staff were excellent to me and my dad when this happened and my dad has continued to receive excellent care. My dad enjoys all trips out and the family fun-filled environment that's provided.
30 January 2025
Placed in Loose Valley Care Centre after being discharged from hospital for bed rest due to no weight bearing on left leg. The home is very nice. All staff day and night are a credit to Loose Valley, nothing is too much for them. Treated with respect and dignity by all.
28 October 2024
Our Mother came to live at Loose Valley in February this year. We can credit the staff with 'rescuing' her so we don't feel she would have survived had she remained in her own home. Her personal care is very good and lots of attention is given to her emotional well being too. Activities and entertainment feature often and aim to be very inclusive. Mum really enjoys the music and visits from animals/pets. It is very reassuring that we can visit anytime and the staff are so approachable. As a family, we can relax as we know that all aspects of mum's care are being catered for in every way possible. Loose Valley is very much her home now.
11 March 2024
My dad has gone to Loose Valley for respite care and I have been very impressed by how the team has worked so hard to make him welcome. He had not seen my mum for 9 months and with the team's help, we were able to get them together this week which was wonderful. Thank you for all the help you have given me and my dad in this time of change.
16 January 2024
My mum has been at Loose Valley Care Centre for over a year. She has been extremely happy. Her care is second to none. All the carers are friendly and treat her with dignity and respect. The activities for all the residents are excellent, the activities staff go to great lengths to make them enjoyable. The home is always clean and well-presented. Everyone there is so kind and friendly. I cannot recommend Loose Valley Care Centre enough!
05 January 2024
Loose Valley Care Home is such a friendly caring place. Very homely and the staff are so caring and conscientious. The manager has always a friendly word when I visit. Mum is very happy here and feels so at home. I cannot praise the manager and the staff enough.
05 January 2024
Great chef. Mum loves the dessert trolley. Good activities. Gardens are very pleasant and the house is grand and made of stone. Bedrooms are generous size. Could do with better lighting. Well done and thanks!
05 January 2024
The staff at Loose Valley Care Centre are always so friendly and welcoming. We feel comforted that my husband's mother is well taken care of and all her needs are met. We visit my mother-in-law regularly and the home is always kept clean and people are being treated with dignity and respect. Thank you for giving my mother-in-law the highest level of care that she needs at this time. We are very happy that we chose Loose Valley Care Centre for this stage of her care.
11 December 2023
All the staff at Loose Valley Care Centre are amazing. From the manager to the care assistants to the kitchen staff and all in between are just a fabulous team. I keep telling everyone that has need to ask about Mum and how we worked out by finding this facility and team. Mum is comfortable, and happy and is treated with the utmost kindness and respect. Fantastic place.
28 November 2023
A very good place to be here. I am not able to think of a better place to be, it feels as if I am in my own home. We have day trips, we have entertainment. Overall it's well-run, the staff and management are very good.
22 November 2023
After my stepfather at the age of 83 was diagnosed with cancer on top of other complications with 3 months to live, he was allocated a position at Loose Valley Nursing Home for terminal cancer. The staff from top to bottom were amazing, treating him with dignity and respect. I cannot thank them enough for all their hard work.
25 October 2023
It's a job to put into words the care and support from Loose Valley. My wife and I are both in the care home. My wife who has Huntingdon's is really pleased at the support and care she received, 100% pleased.
20 July 2023
Loose Valley Care Centre was wonderful for my dad. The staff are respectful, caring, jolly and friendly. The atmosphere is kind and caring. It is a beautiful setting and calm and peaceful. Everything you would want your loved one to have. The nursing team are extremely professional and thoughtful and sensitive. Everything is well run from the activities and events to meals, medication and hygiene. I cannot fault one thing about loose valley care home and I feel extremely grateful that my dad had the benefit of being there. Many thanks.
18 May 2023
As a family, we have been amazed at the improvement in my auntie's quality of life, as well as mental and physical wellbeing since becoming a resident at Loose Valley in the last three months. The manager and her whole team have been absolutely brilliant and to see the change in my auntie, since transferring from another home, has been nothing short of amazing. My auntie was permanently bedridden before, isolated in a small room with not much more than a television for company. Now, she is dressed every day and taken into the lounge area or conservatory (albeit in a very sophisticated wheelchair) to enjoy activities, entertainment, and the company of other residents and the team at Loose Valley. She is undoubtedly happy, comfortable, and well cared for with respect and dignity. We think Loose Valley is an exceptional care home setting and feel fortunate that our auntie is a resident there now. They should be used as an example to others. With heartfelt thanks to all the team.
28 March 2023
My mother was a resident at Loose Valley for the last couple of months of her life and was blessed with great care and kindness. My eternal gratitude to the manager and staff who kept her comfortable and peaceful during such a difficult time. I was made to feel welcome at all times and was kept well-informed. I was extremely touched that the manager and a staff member were able to come and say goodbye to my mum at her funeral.
27 February 2023
Loose Valley Care Home is fantastic. Staff - Brilliant, Management - Brilliant Catering - The Best Cleanliness - First Class Care and consideration for clients go my way and beyond.
26 October 2022
My mother was a resident from 2018 to 2022 and couldn't have had better care. The building and location of the home are lovely, but it's the staff (and Billy the cat) that make it so special. Mum settled in so quickly, and the staff couldn't do enough to make her feel at home, and Loose Valley Care Centre soon became home for my mum. The staff do a lot to ensure that the residents have fun (quizzes, films, visiting singers, visits to Christmas markets, visiting animals, etc) and therefore, in turn, remain stimulated. Even during the pandemic, they arranged 'visits' and theme days to India, France, Wales, Scotland and many more. The medical care was second to none, despite my mother's care becoming more complex and demanding. Mum also had to have a gluten-free diet, and the kitchen produced lovely, delicious, freshly cooked food every day to suit Mum's dietary needs. It's a great care home that has the best staff you could ever wish to have looking after your loved one.
14 September 2022
My mother became a resident of Loose Valley Care Home back in September of 2021 after her severe arthritis and osteoporosis made it impossible for her to stay at home on her own, even with visiting carers. She was in a lot of pain, upset at having to leave her home and very frail. The wonderful staff made her feel safe and looked after, from the moment she arrived. I doubt she had felt that safe for a considerable amount of time. She settled in very quickly and soon felt at home. Our family were so happy to have found this wonderful place, knowing Mum was happy and looked after. As far as I'm concerned, the staff there do a wonderful job, and I hope they realise what a huge difference they make to people's lives. Mum called them all angels. She sadly passed away this year due to health issues connected to old age, but I will forever be grateful to everyone there. It's a wonderful place. Thank you all.
30 June 2022
My sister was a resident at Loose Valley for two and a half years until she passed away at the end of 2021. She was cared for by kind friendly staff. The nursing staff kept me fully informed of her well-being through her stay, especially during covid days when it was difficult to visit. Her minor needs like having her coffee hot, extra pillows on her bed or being given different meals when what was on the menu wasn't to her liking were quickly sorted. I'm pleased we chose Loose Valley and recommended this care home.
23 June 2022
My father was admitted to Loose Valley for end-of-life care after a terminal illness diagnosis back in December 2021. The admission process was seamless and dad was immediately reassured by having people around him after worries of isolation at home despite family support. The Manager popped into his room daily and made him feel that he was getting 'special' care. Dad had oesophageal cancer and was unable to eat or drink very much by the time of his admission. There was gentle encouragement from the staff but no pressure and dad was able to request anything that he fancied to eat/drink. As dad deteriorated the staff communicated well with the Community Hospice Team and were excellent at keeping me informed at each stage of dad's care. They not only looked after dad but supported the family, especially during dads last days and hours. They ensured that dad was comfortable and pain-free. As a family, we shall be forever grateful for the care and sensitivity shown to dad and us.
Latest Reviews for Loose Valley Care Centre
13 February 2025
Originally, both my parents were in the home. Sadly, my mum passed away a year ago, all the carers and staff were excellent to me and my dad when this happened and my dad has continued to receive excellent care. My dad enjoys all trips out and the family fun-filled environment that's provided.
30 January 2025
Placed in Loose Valley Care Centre after being discharged from hospital for bed rest due to no weight bearing on left leg. The home is very nice. All staff day and night are a credit to Loose Valley, nothing is too much for them. Treated with respect and dignity by all.
28 October 2024
Our Mother came to live at Loose Valley in February this year. We can credit the staff with 'rescuing' her so we don't feel she would have survived had she remained in her own home. Her personal care is very good and lots of attention is given to her emotional well being too. Activities and entertainment feature often and aim to be very inclusive. Mum really enjoys the music and visits from animals/pets. It is very reassuring that we can visit anytime and the staff are so approachable. As a family, we can relax as we know that all aspects of mum's care are being catered for in every way possible. Loose Valley is very much her home now.
11 March 2024
My dad has gone to Loose Valley for respite care and I have been very impressed by how the team has worked so hard to make him welcome. He had not seen my mum for 9 months and with the team's help, we were able to get them together this week which was wonderful. Thank you for all the help you have given me and my dad in this time of change.
16 January 2024
My mum has been at Loose Valley Care Centre for over a year. She has been extremely happy. Her care is second to none. All the carers are friendly and treat her with dignity and respect. The activities for all the residents are excellent, the activities staff go to great lengths to make them enjoyable. The home is always clean and well-presented. Everyone there is so kind and friendly. I cannot recommend Loose Valley Care Centre enough!
05 January 2024
Loose Valley Care Home is such a friendly caring place. Very homely and the staff are so caring and conscientious. The manager has always a friendly word when I visit. Mum is very happy here and feels so at home. I cannot praise the manager and the staff enough.
05 January 2024
Great chef. Mum loves the dessert trolley. Good activities. Gardens are very pleasant and the house is grand and made of stone. Bedrooms are generous size. Could do with better lighting. Well done and thanks!
05 January 2024
The staff at Loose Valley Care Centre are always so friendly and welcoming. We feel comforted that my husband's mother is well taken care of and all her needs are met. We visit my mother-in-law regularly and the home is always kept clean and people are being treated with dignity and respect. Thank you for giving my mother-in-law the highest level of care that she needs at this time. We are very happy that we chose Loose Valley Care Centre for this stage of her care.
11 December 2023
All the staff at Loose Valley Care Centre are amazing. From the manager to the care assistants to the kitchen staff and all in between are just a fabulous team. I keep telling everyone that has need to ask about Mum and how we worked out by finding this facility and team. Mum is comfortable, and happy and is treated with the utmost kindness and respect. Fantastic place.
28 November 2023
A very good place to be here. I am not able to think of a better place to be, it feels as if I am in my own home. We have day trips, we have entertainment. Overall it's well-run, the staff and management are very good.
22 November 2023
After my stepfather at the age of 83 was diagnosed with cancer on top of other complications with 3 months to live, he was allocated a position at Loose Valley Nursing Home for terminal cancer. The staff from top to bottom were amazing, treating him with dignity and respect. I cannot thank them enough for all their hard work.
25 October 2023
It's a job to put into words the care and support from Loose Valley. My wife and I are both in the care home. My wife who has Huntingdon's is really pleased at the support and care she received, 100% pleased.
20 July 2023
Loose Valley Care Centre was wonderful for my dad. The staff are respectful, caring, jolly and friendly. The atmosphere is kind and caring. It is a beautiful setting and calm and peaceful. Everything you would want your loved one to have. The nursing team are extremely professional and thoughtful and sensitive. Everything is well run from the activities and events to meals, medication and hygiene. I cannot fault one thing about loose valley care home and I feel extremely grateful that my dad had the benefit of being there. Many thanks.
18 May 2023
As a family, we have been amazed at the improvement in my auntie's quality of life, as well as mental and physical wellbeing since becoming a resident at Loose Valley in the last three months. The manager and her whole team have been absolutely brilliant and to see the change in my auntie, since transferring from another home, has been nothing short of amazing. My auntie was permanently bedridden before, isolated in a small room with not much more than a television for company. Now, she is dressed every day and taken into the lounge area or conservatory (albeit in a very sophisticated wheelchair) to enjoy activities, entertainment, and the company of other residents and the team at Loose Valley. She is undoubtedly happy, comfortable, and well cared for with respect and dignity. We think Loose Valley is an exceptional care home setting and feel fortunate that our auntie is a resident there now. They should be used as an example to others. With heartfelt thanks to all the team.
28 March 2023
My mother was a resident at Loose Valley for the last couple of months of her life and was blessed with great care and kindness. My eternal gratitude to the manager and staff who kept her comfortable and peaceful during such a difficult time. I was made to feel welcome at all times and was kept well-informed. I was extremely touched that the manager and a staff member were able to come and say goodbye to my mum at her funeral.
27 February 2023
Loose Valley Care Home is fantastic. Staff - Brilliant, Management - Brilliant Catering - The Best Cleanliness - First Class Care and consideration for clients go my way and beyond.
26 October 2022
My mother was a resident from 2018 to 2022 and couldn't have had better care. The building and location of the home are lovely, but it's the staff (and Billy the cat) that make it so special. Mum settled in so quickly, and the staff couldn't do enough to make her feel at home, and Loose Valley Care Centre soon became home for my mum. The staff do a lot to ensure that the residents have fun (quizzes, films, visiting singers, visits to Christmas markets, visiting animals, etc) and therefore, in turn, remain stimulated. Even during the pandemic, they arranged 'visits' and theme days to India, France, Wales, Scotland and many more. The medical care was second to none, despite my mother's care becoming more complex and demanding. Mum also had to have a gluten-free diet, and the kitchen produced lovely, delicious, freshly cooked food every day to suit Mum's dietary needs. It's a great care home that has the best staff you could ever wish to have looking after your loved one.
14 September 2022
My mother became a resident of Loose Valley Care Home back in September of 2021 after her severe arthritis and osteoporosis made it impossible for her to stay at home on her own, even with visiting carers. She was in a lot of pain, upset at having to leave her home and very frail. The wonderful staff made her feel safe and looked after, from the moment she arrived. I doubt she had felt that safe for a considerable amount of time. She settled in very quickly and soon felt at home. Our family were so happy to have found this wonderful place, knowing Mum was happy and looked after. As far as I'm concerned, the staff there do a wonderful job, and I hope they realise what a huge difference they make to people's lives. Mum called them all angels. She sadly passed away this year due to health issues connected to old age, but I will forever be grateful to everyone there. It's a wonderful place. Thank you all.
30 June 2022
My sister was a resident at Loose Valley for two and a half years until she passed away at the end of 2021. She was cared for by kind friendly staff. The nursing staff kept me fully informed of her well-being through her stay, especially during covid days when it was difficult to visit. Her minor needs like having her coffee hot, extra pillows on her bed or being given different meals when what was on the menu wasn't to her liking were quickly sorted. I'm pleased we chose Loose Valley and recommended this care home.
23 June 2022
My father was admitted to Loose Valley for end-of-life care after a terminal illness diagnosis back in December 2021. The admission process was seamless and dad was immediately reassured by having people around him after worries of isolation at home despite family support. The Manager popped into his room daily and made him feel that he was getting 'special' care. Dad had oesophageal cancer and was unable to eat or drink very much by the time of his admission. There was gentle encouragement from the staff but no pressure and dad was able to request anything that he fancied to eat/drink. As dad deteriorated the staff communicated well with the Community Hospice Team and were excellent at keeping me informed at each stage of dad's care. They not only looked after dad but supported the family, especially during dads last days and hours. They ensured that dad was comfortable and pain-free. As a family, we shall be forever grateful for the care and sensitivity shown to dad and us.