Submit a Review for Bridge Haven Care Home
Conyngham Lane, Bridge, Canterbury, CT4 5JX
View Full Details of Bridge Haven Care HomeLatest Reviews for Bridge Haven Care Home
07 March 2025
I visited Bridge Haven on many occasions and was blown away by the staff. The care team were amazing. Kind, caring, gentle and attentive. I hope I don't need a care home in the future but I have told my family I would be happy to go here.
06 February 2025
Bridge Haven Care Home is a lovely place, all the staff are very friendly and approachable. My mum has settled very well and is very happy. We were concerned about her going into care but the home was wonderful from day one and I would recommend them to anyone.
03 February 2025
Our friend is well cared for and looked after and will be. One member of staff, in particular, has looked after my friend and is always kind and cheerful, takes his job very well and is always keeping us in the picture. My wife and I are always welcome.
03 February 2025
Whilst I have little experience of other homes of this type, I am confident in my choice for my dear wife. I hear nothing but good views from others to back up my personal opinion. Life here cannot be perfect but it is good and safe and supportive. Staff are very good or learning to be good. I am encouraged by the not-for-profit charitable status of Avante Care & Support and trust it will continue to do well!
03 February 2025
My personal thanks to all the staff for being extremely attentive and supportive, one member of staff, in particular, goes above and beyond to make everyone feel safe and cared for. All staff are caring, it is very clean and airy. It is lovely to see just how fond the staff are with their patients. Keep up the good work.
31 January 2025
My mum is safe, well fed and looked after by everyone in the home. I like the different activities that Mum can attend if she wants to. Mum has a favorite carer, he is very friendly and looks after Mum well.
23 January 2025
Mother has been in the home for over 12 months. Staff are welcoming and know who I am here to see. Staff are attentive and friendly to my mother who has advanced dementia and Parkinson's. Key staff tend to ensure mum feels comfy and relaxed. Always staff present and happy to help. Make visits more enjoyable and reassuring.
20 January 2025
Staff are very kind to my mother and all her needs met. The meals look appetising and Mum has put on weight! She has a lovely room that staff keep clean and tidy.
30 December 2024
Bridge Haven is a fabulous care home providing care, support and companionship for both residents and relatives. I have found the team from carers to senior management open, approachable and thoroughly professional. My relative cannot speak highly enough of the team.
11 December 2024
My mum has been smiling from ear to ear since coming to Bridge Haven Care Home. The staff are very friendly and always make Mum feel welcome and involved in all activities.
08 September 2023
Mum's rapid decline in cognitive ability this year meant that she was no longer able to live independently. Bridge Haven Care Home was recommended by a friend, Haven did all it could to get Mum into a safe, friendly place as soon as possible. Four weeks in Bridge Haven Care Home saw her bloom! She looked amazing. Then she took a tumble and deteriorated a lot in hospital. A week back in Bridge Haven and she is bringing to bloom again. Cannot thank these amazing people for looking after her. Worth every penny.
04 September 2023
My mum went to Bridge Haven Care Home in November last year after her previous home closed down. I have nothing but praise for all the staff taking care of my mum; she now has everything she has craved since she was diagnosed with vascular dementia. It was so hard at home, but knowing she is being looked after and having a range of activities to keep her occupied is lovely to know and stops me worrying about her. I see her every week, and the look on her face when she sees me melts my heart. Thank you to everyone at Bridge. I would recommend them to anyone who asks me.
04 September 2023
After looking at 27 other homes, we struck gold with this one. Care and interaction are spot on, and the activities are often and engaging for the residents. My mum thinks of Bridge Haven as home. Bridge Haven suffers from the same government underinvestment as all others, but they hide it the best.
01 September 2023
I could not have found a better home for my mother the staff are wonderful caring dedicated professionals who go above and beyond to make everyone there feel safe and happy. The staff are always cheerful in what at times must be a difficult job. The entertainment programme is varied engaging and quite frankly inspiring. The support I get when Mum is having a difficult time is great and any issues they are on the phone to me to keep me updated. The home and Mum's room are clean bright and airy and the food is good with mid-morning freshly made smoothies and homemade afternoon cakes a very well done Bridge Haven 10 out of 10!
01 September 2023
I would highly recommend Bridge Haven Care Home. It has a lovely feel about it. The lounges are set out really well rather than residents all sitting around in a circle. My mum is really happy here and has been here over a year and a half now and I am very pleased with the home. The staff are lovely. Very caring and understanding and keep the family updated at all times. It is lovely to see their social media page with my mum's smiling face on there from time to time so that we know what activities she has been up to.
31 August 2023
I had promised my mum that she would never go into a care home, sadly when we could no longer cope, we had no choice (last August 2022). We spent days visiting and reviewing all homes in a wide spread area, some I wouldn't let my dog live in. Bridge Haven has not only eased the pain and guilt for me, but I know my mum is being looked after far better than I could have hoped for. She is treated with respect, love , kindness, friendship and warmth. Bridge Haven is one of the only care homes I know that ensures that the residents are kept entertained with plenty of activities. Bridge Haven gives more than just special care for my mum, they are always supportive to me. I feel included and comfortable amongst them. In my opinion, the staff are Bridge Haven. They are amazing and wouldn't hesitate in recommending them to anyone. Thank you, to you all.
30 August 2023
Our friend is extremely well cared for. Her room is always spotless, and she always praises the staff and the food. When we visit, the staff we meet are obviously very caring and can answer any questions we may have concerning our friend's well-being.
18 April 2023
Whenever I visit my sister, I am impressed by the kindness of any member of staff I speak to. All the staff I have observed, whether dealing with my sister or any other resident, respond with sympathy, patience and understanding and also show affection to those who seek it, as my sister does.
17 February 2023
My mum has been a resident here since 2017, the staff and management at Bridge Haven Care Home have always been caring, considerate, respectful and attentive to the needs of the people in their care. I don't have one specific experience to refer to as there have been so many examples of the above over the years, always good.
08 February 2023
My Great Grandma went to heaven at Bridge Haven after being there a long time. But every time I visited with my granddad or my mum she was happy and the staff made her smile and gave me some biscuits. She loved Bingo.
Latest Reviews for Bridge Haven Care Home
07 March 2025
I visited Bridge Haven on many occasions and was blown away by the staff. The care team were amazing. Kind, caring, gentle and attentive. I hope I don't need a care home in the future but I have told my family I would be happy to go here.
06 February 2025
Bridge Haven Care Home is a lovely place, all the staff are very friendly and approachable. My mum has settled very well and is very happy. We were concerned about her going into care but the home was wonderful from day one and I would recommend them to anyone.
03 February 2025
Our friend is well cared for and looked after and will be. One member of staff, in particular, has looked after my friend and is always kind and cheerful, takes his job very well and is always keeping us in the picture. My wife and I are always welcome.
03 February 2025
Whilst I have little experience of other homes of this type, I am confident in my choice for my dear wife. I hear nothing but good views from others to back up my personal opinion. Life here cannot be perfect but it is good and safe and supportive. Staff are very good or learning to be good. I am encouraged by the not-for-profit charitable status of Avante Care & Support and trust it will continue to do well!
03 February 2025
My personal thanks to all the staff for being extremely attentive and supportive, one member of staff, in particular, goes above and beyond to make everyone feel safe and cared for. All staff are caring, it is very clean and airy. It is lovely to see just how fond the staff are with their patients. Keep up the good work.
31 January 2025
My mum is safe, well fed and looked after by everyone in the home. I like the different activities that Mum can attend if she wants to. Mum has a favorite carer, he is very friendly and looks after Mum well.
23 January 2025
Mother has been in the home for over 12 months. Staff are welcoming and know who I am here to see. Staff are attentive and friendly to my mother who has advanced dementia and Parkinson's. Key staff tend to ensure mum feels comfy and relaxed. Always staff present and happy to help. Make visits more enjoyable and reassuring.
20 January 2025
Staff are very kind to my mother and all her needs met. The meals look appetising and Mum has put on weight! She has a lovely room that staff keep clean and tidy.
30 December 2024
Bridge Haven is a fabulous care home providing care, support and companionship for both residents and relatives. I have found the team from carers to senior management open, approachable and thoroughly professional. My relative cannot speak highly enough of the team.
11 December 2024
My mum has been smiling from ear to ear since coming to Bridge Haven Care Home. The staff are very friendly and always make Mum feel welcome and involved in all activities.
08 September 2023
Mum's rapid decline in cognitive ability this year meant that she was no longer able to live independently. Bridge Haven Care Home was recommended by a friend, Haven did all it could to get Mum into a safe, friendly place as soon as possible. Four weeks in Bridge Haven Care Home saw her bloom! She looked amazing. Then she took a tumble and deteriorated a lot in hospital. A week back in Bridge Haven and she is bringing to bloom again. Cannot thank these amazing people for looking after her. Worth every penny.
04 September 2023
My mum went to Bridge Haven Care Home in November last year after her previous home closed down. I have nothing but praise for all the staff taking care of my mum; she now has everything she has craved since she was diagnosed with vascular dementia. It was so hard at home, but knowing she is being looked after and having a range of activities to keep her occupied is lovely to know and stops me worrying about her. I see her every week, and the look on her face when she sees me melts my heart. Thank you to everyone at Bridge. I would recommend them to anyone who asks me.
04 September 2023
After looking at 27 other homes, we struck gold with this one. Care and interaction are spot on, and the activities are often and engaging for the residents. My mum thinks of Bridge Haven as home. Bridge Haven suffers from the same government underinvestment as all others, but they hide it the best.
01 September 2023
I could not have found a better home for my mother the staff are wonderful caring dedicated professionals who go above and beyond to make everyone there feel safe and happy. The staff are always cheerful in what at times must be a difficult job. The entertainment programme is varied engaging and quite frankly inspiring. The support I get when Mum is having a difficult time is great and any issues they are on the phone to me to keep me updated. The home and Mum's room are clean bright and airy and the food is good with mid-morning freshly made smoothies and homemade afternoon cakes a very well done Bridge Haven 10 out of 10!
01 September 2023
I would highly recommend Bridge Haven Care Home. It has a lovely feel about it. The lounges are set out really well rather than residents all sitting around in a circle. My mum is really happy here and has been here over a year and a half now and I am very pleased with the home. The staff are lovely. Very caring and understanding and keep the family updated at all times. It is lovely to see their social media page with my mum's smiling face on there from time to time so that we know what activities she has been up to.
31 August 2023
I had promised my mum that she would never go into a care home, sadly when we could no longer cope, we had no choice (last August 2022). We spent days visiting and reviewing all homes in a wide spread area, some I wouldn't let my dog live in. Bridge Haven has not only eased the pain and guilt for me, but I know my mum is being looked after far better than I could have hoped for. She is treated with respect, love , kindness, friendship and warmth. Bridge Haven is one of the only care homes I know that ensures that the residents are kept entertained with plenty of activities. Bridge Haven gives more than just special care for my mum, they are always supportive to me. I feel included and comfortable amongst them. In my opinion, the staff are Bridge Haven. They are amazing and wouldn't hesitate in recommending them to anyone. Thank you, to you all.
30 August 2023
Our friend is extremely well cared for. Her room is always spotless, and she always praises the staff and the food. When we visit, the staff we meet are obviously very caring and can answer any questions we may have concerning our friend's well-being.
18 April 2023
Whenever I visit my sister, I am impressed by the kindness of any member of staff I speak to. All the staff I have observed, whether dealing with my sister or any other resident, respond with sympathy, patience and understanding and also show affection to those who seek it, as my sister does.
17 February 2023
My mum has been a resident here since 2017, the staff and management at Bridge Haven Care Home have always been caring, considerate, respectful and attentive to the needs of the people in their care. I don't have one specific experience to refer to as there have been so many examples of the above over the years, always good.
08 February 2023
My Great Grandma went to heaven at Bridge Haven after being there a long time. But every time I visited with my granddad or my mum she was happy and the staff made her smile and gave me some biscuits. She loved Bingo.