Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Pelham Manor

stars
stars 27 October 2016
I have found Pelham Manor and all staff involved in my loved ones care to be the following: He is treated with respect and dignity Always looks clean and tidy with modern clothes Friendly and caring service that promotes independence Professional and approachable Offer a varied and appropriate social life Nice accommodation, very homely and clean house Really nice comfortable bedroom Takes clients on holidays with peers Staff are helpful and communicate well My family member is very happy there 24/7 care provided Help with medical care, hospital, doctors, dentist etc Help with money and banking I am very happy with the service provided and I am confident that my loved one is happy and healthy there.
Review from Margaret M (Guardian of Resident/Service User)
stars
stars 19 October 2016
My daughter has severe rheumatoid arthritis as well as Autism and a learning disability. Pelham Manor was bought for her use as she has a downstairs bedroom. She needs 2 carers 24 hours due to her severe disabilities. her complex needs are looked after very well and she is respected as a person. All her brothers, sisters, and mother are very thankful for the good care she receives.
Review from Rachel L (Mother of Resident/Service User)