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Parsonage Lane, Frindsbury, Rochester, ME2 4HP
View Full Details of Ampersand HouseLatest Reviews for Ampersand House
22 January 2025
Just would like to say a massive big thanks to all at Ampersand Care Home, the care my father-in-law got was 10/10. He was a resident at the home for the last 2 years and sadly passed away at the home on the 10th of December 2024. The end-of-life care at the home was amazing and the way the home treated his wife and family was amazing, always provided us with drinks, at the end of my father-in-law's last few days my partner and sister stayed with their dad and were treated the best by all staff. A big thank you to all.
01 August 2024
Thank you so much to all the staff at Ampersand for the caring and stimulating environment that they provide for Mum and the other residents. It's very special to witness the recreational activities and to see the residents engage with them. Mum has managed to transition well in a difficult phase of her life and our family is so grateful for the gentle and patient care of the staff.
22 March 2023
My dad has been in Ampersand House for three years now and he is very happy and settled there. I feel the home looks after him very well and all management and staff are very caring. I can relax knowing my dad is safe and happy.
06 August 2022
My Mum moved into Ampersand in January. She has settled well and whenever I visit has high praise for the staff who she says are always kind, caring, and lovely to chat to. My experience has also been very positive, the staff really takes an interest in the residents and the atmosphere is homely and with a smile. The music and dancing at the recent Jubilee party were a delight, to see residents enjoying the experience will be a lovely memory that I and my son will treasure. Thank you
13 June 2022
My husband and I would thank the manager and all the staff for the excellent care they have given to my mother. She has been with you for some time now and has always been treated with so much care and empathy. We are now in the final days of my mother's life, we have been given so much support and given daily updates. Informed of all changes in her care from the home and any outside agencies. This has been very reassuring. I would most certainly recommend Ampersand to anyone who needs 24-hour care. Once again a huge thank you.
05 April 2019
Having recently moved my Mother-in-Law to this home, I can honestly say that I wish I had moved her ages ago. The staff that I have met are lovely, welcoming, take a real interest in the care of the residents and us as their family. I am extremely impressed with the attention to the residents' health, the completion of their paperwork is far beyond what I’ve had to deal with previously and that nothing is too much.
09 April 2018
Sadly, my mother-in-law recently passed away after nearly three years in Ampersand House. During her time there she was very well looked after, the care was very good and the food was fresh and wholesome. Despite extensive renovations going on around them, the staff have stayed positive and cheerful. I would recommend Ampersand to anyone looking for a caring environment for a loved one.
Latest Reviews for Ampersand House
22 January 2025
Just would like to say a massive big thanks to all at Ampersand Care Home, the care my father-in-law got was 10/10. He was a resident at the home for the last 2 years and sadly passed away at the home on the 10th of December 2024. The end-of-life care at the home was amazing and the way the home treated his wife and family was amazing, always provided us with drinks, at the end of my father-in-law's last few days my partner and sister stayed with their dad and were treated the best by all staff. A big thank you to all.
01 August 2024
Thank you so much to all the staff at Ampersand for the caring and stimulating environment that they provide for Mum and the other residents. It's very special to witness the recreational activities and to see the residents engage with them. Mum has managed to transition well in a difficult phase of her life and our family is so grateful for the gentle and patient care of the staff.
22 March 2023
My dad has been in Ampersand House for three years now and he is very happy and settled there. I feel the home looks after him very well and all management and staff are very caring. I can relax knowing my dad is safe and happy.
06 August 2022
My Mum moved into Ampersand in January. She has settled well and whenever I visit has high praise for the staff who she says are always kind, caring, and lovely to chat to. My experience has also been very positive, the staff really takes an interest in the residents and the atmosphere is homely and with a smile. The music and dancing at the recent Jubilee party were a delight, to see residents enjoying the experience will be a lovely memory that I and my son will treasure. Thank you
13 June 2022
My husband and I would thank the manager and all the staff for the excellent care they have given to my mother. She has been with you for some time now and has always been treated with so much care and empathy. We are now in the final days of my mother's life, we have been given so much support and given daily updates. Informed of all changes in her care from the home and any outside agencies. This has been very reassuring. I would most certainly recommend Ampersand to anyone who needs 24-hour care. Once again a huge thank you.
05 April 2019
Having recently moved my Mother-in-Law to this home, I can honestly say that I wish I had moved her ages ago. The staff that I have met are lovely, welcoming, take a real interest in the care of the residents and us as their family. I am extremely impressed with the attention to the residents' health, the completion of their paperwork is far beyond what I’ve had to deal with previously and that nothing is too much.
09 April 2018
Sadly, my mother-in-law recently passed away after nearly three years in Ampersand House. During her time there she was very well looked after, the care was very good and the food was fresh and wholesome. Despite extensive renovations going on around them, the staff have stayed positive and cheerful. I would recommend Ampersand to anyone looking for a caring environment for a loved one.