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Balfour Road, Blackbird Leys, Oxford, OX4 6AJ
View Full Details of LonglandsLatest Reviews for Longlands
04 March 2025
I am happy. Make a lot of friends. I am helped with activities and setting the tables. I like the food, so delicious. My bedroom is clean and tidy. The staff and the manager are very helpful.
04 March 2025
Very happy here. Staff are very good, and very helpful. Place is kept very clean. Management very good.
04 March 2025
The home is very nice, and ran very well. Food varied and good. Staff are very helpful if we need anything. Activities are varied, and it is good to try new activities.
04 March 2025
I like it, very good, and happy with all staff. Happy with all the managers. Activities and food good. You all do good work.
31 January 2025
My mother was briefly a resident at Longlands, awaiting a transfer to a care home nearer to her home town. I was so impressed with the welcome given to both my mother and myself during her 3 week stay. The atmosphere is happy, homely and caring - all the staff without exception were friendly, kind and professional. The communal areas are clean, bright and welcoming. The residents appear to be happy and mix well. There are plenty of activities to engage and motivate them. Communication from staff was very good and I was kept informed at all times of any issues arising. I have no hesitation in recommending Longlands as a well run, warm and welcoming home. I would like to thank all the staff for caring for my mother so well and for making her brief stay with you a happy one.
15 January 2025
A fabulous home! The manager and staff have helped us navigate a difficult placement and given us good help to help her settle in. They have gone to great lengths to understand what she wants, to make her feel secure, and to give her the food and environment she likes. They also have lots of activities, so she can wander around chatting to folk, and also go on trips if she wants, go dancing, watch films, sing in a choir and they have regular doctor visits and good care in the home when inevitably she falls or is ill, without having to go to hospital. Cannot recommend it too highly.
24 December 2024
This was my first experience visiting the care home, I think that the social rooms were well decorated and stocked with coffee/tea, they were clean and tidy. I would like to note that all the care staff I met were polite, busy, helpful and very visible in the home. I can imagine that the work for you all is very challenging, but for me, it was very reassuring to see first-hand your team operating very professionally and respectfully towards all the residents.
26 November 2024
Staff are all very happy and very helpful. If there is an issue they try to solve it as soon as they can. Always made to feel welcome. They all do a very good job. Manageress is great and caring.
12 November 2024
We went to take some post to a neighbour and stayed about half an hour. The home was well-decorated for Halloween. Signing in and out was done promptly. The neat, cheerful staff were busy but kind. We enjoyed the manager's conversations and we're happy to recommend the home when she asked us to.
12 November 2024
Dad had a wonderful stay again. Such an immaculately clean home. It was decorated brilliantly for Halloween. All the staff are always so friendly and caring. The manager is always so helpful and understanding of Dad's needs ensuring they are met whilst he's in respite. The activities at the home are amazing too. So many different activities planned. Thank you for inviting myself and my youngest to join Dad and you all for fireworks. It was such a lovely night.
16 October 2024
I have power of attorney for a resident I have known through my church for several decades. She has never been considered easygoing, and when she was admitted to care after several strokes, because she had lost capacity to live at home with carers we thought that the care home staff would have an uphill struggle. She has settled into Longlands brilliantly. The manager and the carer team have done an excellent job of meeting her needs, and gaining her trust, to the point where she is happiest at Longlands and disinterested in going out. One example of this is that when she wandered in the night recently, which sometimes happens, rather than try to press her to return to bed, they put a film on the big TV for her to watch in the living room and covered her up when she fell asleep on the sofa. Well done to everyone at Longlands.
20 September 2024
My mum who is suffering from vascular dementia was admitted for respite care for a 5-week period. Every occasion I had to speak to her she was very happy with the care and treatment she was receiving. If the case was to arise she would be more than happy to be a permanent resident.
30 August 2024
Mum has been in Longlands since May 2023 and she has not complained about anything. When asked she always has praise for all the staff and eats all her meals as there is always a choice. The staff always answer any questions I may have about my mum's care and well-being so I am happy leaving Mum in their care.
20 August 2024
Mum was originally at Longlands for emergency respite care. Since then Mum has been diagnosed with dementia, and assessed as needing 24-hour care within a care home. We hope that Longlands will soon become a permanent home for Mum. From the time Mum arrived, she was made to feel welcome and safe. The staff are very kind and attentive; nothing is too much trouble for them. The manager, and the admin staff and care team, have been amazingly supportive to our family, and they have helped us through a very stressful time by providing reassurance, plus invaluable advice and assistance with the stressful process of applying for a full-time care placement for Mum. Mum is well looked after, and she likes to stay in the communal area, as she tells us that she feels safe with the carers. There is a lot of interaction between carers and residents and plenty of activities. We are always offered drinks when we visit, we feel welcome, and we are kept informed about Mum's care.
08 August 2024
The staff are very helpful and kind. My room was too small, it was difficult getting to the wash sink, not a lot of room for washing yourself.
10 July 2024
I visit my aunt fortnightly and find the home pleasant, staff-friendly and smiling. I was disappointed that my aunt does not have a shower and toilet facility in her room. Which means for her age of 97 it is very difficult for her to use the bathroom opposite.
07 June 2024
My sister has now been a resident at Longlands for over 3 months and we couldn't have been happier for the difficult choice we had to make. My sister has been very happy in her own flat for over 20 years but eventually needed 24-hour care. After reviewing 2 care homes, we chose Longlands who had very, very good reviews. My wife and I had a good feeling when we were shown around all the rooms, lounges and facilities were beyond our expectations. Our final thought is that Longlands has an excellent team of carers and management with a view of continually improving standards.
24 May 2024
The Staff at Longlands have been very helpful and very nice. nothing is too much trouble. the home is very clean and tidy. they try their best to help everyone. One of the members of staff brought in a DVD player so I could watch a DVD. The Home manager arranged for me to go out on trips that suited my requirements and has been very good to me.
14 February 2024
I have been visiting a close friend of mine with Alzheimer's at Longlands, weekly since September 2023. At the time there was a problem with some of the CQC ratings which were not good. Since the new manager became manager at Longlands, these ratings have improved hugely because she has made radical changes and updated procedures and record-keeping. She takes an encouraging view of the staff and trains them properly. Generally, the staff are excellent, with a positive and happy attitude towards their work. They function as a family to the residents. I like to take my friend out each week, and give a shower and a phone call abroad. We sit together in one of the lounges and do a jigsaw or watch TV. I check the name stickers on all clothing every week, otherwise clothing can go astray. The home is cheerful and comfortable, the size of the room is good; the staff are reliable about administering medication. All good! We feel very lucky to have a place there.
12 February 2024
I am pleased to see improvements during this month. E.g. More attendance by carers in the lounge/dining area, residents being taken out on regular trips.
Latest Reviews for Longlands
04 March 2025
I am happy. Make a lot of friends. I am helped with activities and setting the tables. I like the food, so delicious. My bedroom is clean and tidy. The staff and the manager are very helpful.
04 March 2025
Very happy here. Staff are very good, and very helpful. Place is kept very clean. Management very good.
04 March 2025
The home is very nice, and ran very well. Food varied and good. Staff are very helpful if we need anything. Activities are varied, and it is good to try new activities.
04 March 2025
I like it, very good, and happy with all staff. Happy with all the managers. Activities and food good. You all do good work.
31 January 2025
My mother was briefly a resident at Longlands, awaiting a transfer to a care home nearer to her home town. I was so impressed with the welcome given to both my mother and myself during her 3 week stay. The atmosphere is happy, homely and caring - all the staff without exception were friendly, kind and professional. The communal areas are clean, bright and welcoming. The residents appear to be happy and mix well. There are plenty of activities to engage and motivate them. Communication from staff was very good and I was kept informed at all times of any issues arising. I have no hesitation in recommending Longlands as a well run, warm and welcoming home. I would like to thank all the staff for caring for my mother so well and for making her brief stay with you a happy one.
15 January 2025
A fabulous home! The manager and staff have helped us navigate a difficult placement and given us good help to help her settle in. They have gone to great lengths to understand what she wants, to make her feel secure, and to give her the food and environment she likes. They also have lots of activities, so she can wander around chatting to folk, and also go on trips if she wants, go dancing, watch films, sing in a choir and they have regular doctor visits and good care in the home when inevitably she falls or is ill, without having to go to hospital. Cannot recommend it too highly.
24 December 2024
This was my first experience visiting the care home, I think that the social rooms were well decorated and stocked with coffee/tea, they were clean and tidy. I would like to note that all the care staff I met were polite, busy, helpful and very visible in the home. I can imagine that the work for you all is very challenging, but for me, it was very reassuring to see first-hand your team operating very professionally and respectfully towards all the residents.
26 November 2024
Staff are all very happy and very helpful. If there is an issue they try to solve it as soon as they can. Always made to feel welcome. They all do a very good job. Manageress is great and caring.
12 November 2024
We went to take some post to a neighbour and stayed about half an hour. The home was well-decorated for Halloween. Signing in and out was done promptly. The neat, cheerful staff were busy but kind. We enjoyed the manager's conversations and we're happy to recommend the home when she asked us to.
12 November 2024
Dad had a wonderful stay again. Such an immaculately clean home. It was decorated brilliantly for Halloween. All the staff are always so friendly and caring. The manager is always so helpful and understanding of Dad's needs ensuring they are met whilst he's in respite. The activities at the home are amazing too. So many different activities planned. Thank you for inviting myself and my youngest to join Dad and you all for fireworks. It was such a lovely night.
16 October 2024
I have power of attorney for a resident I have known through my church for several decades. She has never been considered easygoing, and when she was admitted to care after several strokes, because she had lost capacity to live at home with carers we thought that the care home staff would have an uphill struggle. She has settled into Longlands brilliantly. The manager and the carer team have done an excellent job of meeting her needs, and gaining her trust, to the point where she is happiest at Longlands and disinterested in going out. One example of this is that when she wandered in the night recently, which sometimes happens, rather than try to press her to return to bed, they put a film on the big TV for her to watch in the living room and covered her up when she fell asleep on the sofa. Well done to everyone at Longlands.
20 September 2024
My mum who is suffering from vascular dementia was admitted for respite care for a 5-week period. Every occasion I had to speak to her she was very happy with the care and treatment she was receiving. If the case was to arise she would be more than happy to be a permanent resident.
30 August 2024
Mum has been in Longlands since May 2023 and she has not complained about anything. When asked she always has praise for all the staff and eats all her meals as there is always a choice. The staff always answer any questions I may have about my mum's care and well-being so I am happy leaving Mum in their care.
20 August 2024
Mum was originally at Longlands for emergency respite care. Since then Mum has been diagnosed with dementia, and assessed as needing 24-hour care within a care home. We hope that Longlands will soon become a permanent home for Mum. From the time Mum arrived, she was made to feel welcome and safe. The staff are very kind and attentive; nothing is too much trouble for them. The manager, and the admin staff and care team, have been amazingly supportive to our family, and they have helped us through a very stressful time by providing reassurance, plus invaluable advice and assistance with the stressful process of applying for a full-time care placement for Mum. Mum is well looked after, and she likes to stay in the communal area, as she tells us that she feels safe with the carers. There is a lot of interaction between carers and residents and plenty of activities. We are always offered drinks when we visit, we feel welcome, and we are kept informed about Mum's care.
08 August 2024
The staff are very helpful and kind. My room was too small, it was difficult getting to the wash sink, not a lot of room for washing yourself.
10 July 2024
I visit my aunt fortnightly and find the home pleasant, staff-friendly and smiling. I was disappointed that my aunt does not have a shower and toilet facility in her room. Which means for her age of 97 it is very difficult for her to use the bathroom opposite.
07 June 2024
My sister has now been a resident at Longlands for over 3 months and we couldn't have been happier for the difficult choice we had to make. My sister has been very happy in her own flat for over 20 years but eventually needed 24-hour care. After reviewing 2 care homes, we chose Longlands who had very, very good reviews. My wife and I had a good feeling when we were shown around all the rooms, lounges and facilities were beyond our expectations. Our final thought is that Longlands has an excellent team of carers and management with a view of continually improving standards.
24 May 2024
The Staff at Longlands have been very helpful and very nice. nothing is too much trouble. the home is very clean and tidy. they try their best to help everyone. One of the members of staff brought in a DVD player so I could watch a DVD. The Home manager arranged for me to go out on trips that suited my requirements and has been very good to me.
14 February 2024
I have been visiting a close friend of mine with Alzheimer's at Longlands, weekly since September 2023. At the time there was a problem with some of the CQC ratings which were not good. Since the new manager became manager at Longlands, these ratings have improved hugely because she has made radical changes and updated procedures and record-keeping. She takes an encouraging view of the staff and trains them properly. Generally, the staff are excellent, with a positive and happy attitude towards their work. They function as a family to the residents. I like to take my friend out each week, and give a shower and a phone call abroad. We sit together in one of the lounges and do a jigsaw or watch TV. I check the name stickers on all clothing every week, otherwise clothing can go astray. The home is cheerful and comfortable, the size of the room is good; the staff are reliable about administering medication. All good! We feel very lucky to have a place there.
12 February 2024
I am pleased to see improvements during this month. E.g. More attendance by carers in the lounge/dining area, residents being taken out on regular trips.