Latest Reviews for Echelforde
26 September 2024
I left a review here regarding the wonderful help and care given to my friend during the two years she spent at Echelforde. I hope I may be permitted to add a further review regarding the help and friendship they have shown to me since my friends passed, I visit them regularly and am always made very welcome, I find it comforting to have a chat with the manager if she is available or from other members of staff that I got to know in the past two years. Of course, their main work is to provide for the residents, which they do very well, but I think that the help and compassion they show to friends and family of former residents should not go unrecognised.
25 September 2024
I cannot thank this home enough for what they have done for my Granddad. He has never been happier and we as a family have never felt our Grandad has been safer or better looked after than he is now. The activities are just fantastic there's always events for residents and relatives to attend and they care so much about the residents. The home is always clean and presentable and I love coming to visit. I trust this home so much with my grandads care and it truly is the best, as I have worked in care in the past I know what true care looks like- it's Echelforde.
10 July 2024
My dear friend spent the final two years of her life at Echelforde care home. I didn't know what to expect as this was my first experience of a care home, my mind was soon put at ease when I got to know the Manager and her staff and saw the way that they cared for her, she soon settled in and enjoyed all the wonderful activities that are provided by the wonderful staff, who work really hard at making the residents lives as happy as possible. During my regular visits, I got to know all the staff and saw just how caring and professional they are, in the way they looked after my friend and all the residents. One member of staff was very helpful when I had to deal with my friend's finances and smoothed the way for me in unfamiliar territory. I still go in to see the staff, who I look upon as friends and I am still made very welcome by them all, they have helped me through a difficult time and I hope to continue visiting them all in the future.
12 June 2024
My mum was feeling unwell as she left the care home for a day with my niece, one Team leader saw my mum looking wobbly, raised the alert, got a chair for mum to sit down on and everyone came out to help. Another Team Leader was wonderful as well - my niece would like to say a bit thank you! You were calm and composed. The next day I went over as mum was still not feeling great and I have to say the Two Team Leaders were just fantastic! They called 111 and waited until the Out of Hours Doctor came to see mum. One Team Leader stayed on well past her finish time to ensure all details of the Doctor's visit were recorded and new medication instructions were entered into the system for the next shift. Thank you so very much for your understanding, professionalism and kindness. One Team Leader is aptly named as you are indeed a star - thank you for taking care of my mum and just your presence seems to reassure her. To all the Team Leaders thank you too for all your help and concern. We do, as a family really appreciate everything you do for mum!
19 January 2024
Echelforde Care Home has been a godsend for our family. Mom, with her severe dementia, has thrived in their care for over a year. The staff's dedication is unparalleled – their enthusiasm is infectious, and their attention to detail is remarkable. From delicious meals to engaging activities, the manager and her team go above and beyond to make life enjoyable for residents. They even organize frequent concerts and events, some open to families, fostering a sense of community and inclusivity. Given their exceptional care and commitment, we strongly believe Echelforde deserves a perfect 10 rating.
14 April 2023
The care home is very well-staffed. The activities are amazing. The team go above and beyond to help. The Manager is also so kind and helpful and so organised. The home is clean and always positive.
21 February 2023
I was unable to visit my brother over Christmas and New Year as I had flu. Echelforde Care Home were brilliant over Christmas. Always making sure the residents had a wonderful Christmas. They always have loads of activities to keep the residents busy and happy. They are a very caring team.
21 February 2023
Absolutely amazing home, I visited my grandfather at Christmas and the whole experience was just faultless. The team are doing an amazing job and I’ve never seen my grandad as happy as he is here! Thank you to all the team!
20 February 2023
Visited the home whilst a fantastic Valentine's event was happening. The activity staff were going over and above to ensure all the residents were included, even the Manager joined in. So impressed with the care received and also the brilliant Facebook page which was loaded with some fantastic activities and outings
16 February 2023
I must give praise to all the staff at Echelforde for the excellent care they have always given to mum, but in particular, for the way they have looked after her since she became very ill towards the end of last year. I really believe that without the extra care and kindness towards mum and also to myself, we wouldn't be where we are now with her improving so well.
15 February 2023
All of the staff at Echelforde have always been welcoming and friendly. The care shown to my aunt has always been exceptional. The staff are knowledgeable, and compassionate and make my aunt feels at home. The range of activities provided by Echelforde is nothing short of impressive, my aunt is never short of things to do.
06 February 2023
The team at Echelforde make the lives of the residents full of love and activity. They put so much care into planning activities and excursions for the residents to enjoy that are tailored towards each person so well. You can tell that they love their jobs and those that they care for.
12 April 2021
I have found Echelforde Care Home to be extremely professional and well managed. The staff are all amazing people who are dedicated to caring for the residents and ensuring their dignity at all times. They go above and beyond to ensure the residents are happy. The activities provided are varied and stimulating and it’s also wonderful to see the photos posted regularly on the website, so we can see what everyone's been doing, especially throughout the Covid period. During the recent difficulties, the pod was erected outside in record time to enable visits, which my mum and I were so very grateful for. I am always informed of any problems however small and I feel my mother is in extremely good hands day and night, which is an enormous relief to me and my family. I could not wish for my mother to be in a better place and I know she is very happy there because she tells me all the time how lucky she is! I would not hesitate to recommend Echelforde to any family.
12 April 2021
My Mother has recently become a full-time resident and is settling well. The staff are all excellent and extremely caring and have kept in regular touch with myself if necessary. Everything from my initial enquiry to Mum's move has been handled efficiently and with care and the home offers plenty of activities to stimulate the residents. I would highly recommend this care home.
20 March 2021
My mum moved into Echelford Care Home earlier in the new year. It has been heartwarming to see her return to being the vibrant fun-loving person she was as a younger woman. Mum is always dressed immaculately and always speaks very highly of how well she is looked after. The regular Facebook pictures have helped keep us in touch with Mum, and recently, I have been able to enjoy visits in person. The activities within the home help to keep her stimulated, and she thoroughly all of them. The team at Echelford have always been very helpful and welcoming to me and have been a pleasure to meet.
21 October 2020
Our mother has been in this wonderful care home for well over 10 years. Me and my sister used to visit regularly but now rely on regular updates and the brilliant Facebook page. We do not worry about her as we know she is in extremely good hands and is well looked after by the magnificent staff, quite a few of whom have been there from the very beginning of this journey. There is always something going on and we can't wait until things get back to normal so we can visit again.
16 August 2019
My father arrived at Echelforde very upset and confused but all the staff were so welcoming and friendly and they helped him to adjust and he then quickly settled into his new home. All staff are extremely supportive to my mother and I and they always take on board any suggestions which may bring a smile to my father's face. They go out of their way to play his favourite music as they know it will make him happy and they encourage him to share memories with them.
16 August 2019
Echelforde a very friendly, welcoming home. The staff are friendly and helpful. I would most definitely recommend Echelforde.
09 May 2019
Since my mum has been in Echelforde (2 years +) there have been many improvements. The staff have always been very caring and friendly and always willing to help eg arranging for an alternative dinner when neither of the options offered were suitable for Mum. Another example was when Mum's daily paper was no longer being delivered from the shop. They arranged for someone from the activity team to walk Mum to the shop (weather permitting) to buy her won.
19 December 2018
Echelforde is a really excellent care home, the atmosphere is warm and welcoming, very happy, the staff are wonderful, my mum has improved vastly under their care, the activities are unexpected and stimulating. You can see a great deal of effort has gone into making this home as caring and as comfortable as possible. It gives me total peace of mind to know my mum is safe and well cared for.
Latest Reviews for Echelforde
26 September 2024
I left a review here regarding the wonderful help and care given to my friend during the two years she spent at Echelforde. I hope I may be permitted to add a further review regarding the help and friendship they have shown to me since my friends passed, I visit them regularly and am always made very welcome, I find it comforting to have a chat with the manager if she is available or from other members of staff that I got to know in the past two years. Of course, their main work is to provide for the residents, which they do very well, but I think that the help and compassion they show to friends and family of former residents should not go unrecognised.
25 September 2024
I cannot thank this home enough for what they have done for my Granddad. He has never been happier and we as a family have never felt our Grandad has been safer or better looked after than he is now. The activities are just fantastic there's always events for residents and relatives to attend and they care so much about the residents. The home is always clean and presentable and I love coming to visit. I trust this home so much with my grandads care and it truly is the best, as I have worked in care in the past I know what true care looks like- it's Echelforde.
10 July 2024
My dear friend spent the final two years of her life at Echelforde care home. I didn't know what to expect as this was my first experience of a care home, my mind was soon put at ease when I got to know the Manager and her staff and saw the way that they cared for her, she soon settled in and enjoyed all the wonderful activities that are provided by the wonderful staff, who work really hard at making the residents lives as happy as possible. During my regular visits, I got to know all the staff and saw just how caring and professional they are, in the way they looked after my friend and all the residents. One member of staff was very helpful when I had to deal with my friend's finances and smoothed the way for me in unfamiliar territory. I still go in to see the staff, who I look upon as friends and I am still made very welcome by them all, they have helped me through a difficult time and I hope to continue visiting them all in the future.
12 June 2024
My mum was feeling unwell as she left the care home for a day with my niece, one Team leader saw my mum looking wobbly, raised the alert, got a chair for mum to sit down on and everyone came out to help. Another Team Leader was wonderful as well - my niece would like to say a bit thank you! You were calm and composed. The next day I went over as mum was still not feeling great and I have to say the Two Team Leaders were just fantastic! They called 111 and waited until the Out of Hours Doctor came to see mum. One Team Leader stayed on well past her finish time to ensure all details of the Doctor's visit were recorded and new medication instructions were entered into the system for the next shift. Thank you so very much for your understanding, professionalism and kindness. One Team Leader is aptly named as you are indeed a star - thank you for taking care of my mum and just your presence seems to reassure her. To all the Team Leaders thank you too for all your help and concern. We do, as a family really appreciate everything you do for mum!
19 January 2024
Echelforde Care Home has been a godsend for our family. Mom, with her severe dementia, has thrived in their care for over a year. The staff's dedication is unparalleled – their enthusiasm is infectious, and their attention to detail is remarkable. From delicious meals to engaging activities, the manager and her team go above and beyond to make life enjoyable for residents. They even organize frequent concerts and events, some open to families, fostering a sense of community and inclusivity. Given their exceptional care and commitment, we strongly believe Echelforde deserves a perfect 10 rating.
14 April 2023
The care home is very well-staffed. The activities are amazing. The team go above and beyond to help. The Manager is also so kind and helpful and so organised. The home is clean and always positive.
21 February 2023
I was unable to visit my brother over Christmas and New Year as I had flu. Echelforde Care Home were brilliant over Christmas. Always making sure the residents had a wonderful Christmas. They always have loads of activities to keep the residents busy and happy. They are a very caring team.
21 February 2023
Absolutely amazing home, I visited my grandfather at Christmas and the whole experience was just faultless. The team are doing an amazing job and I’ve never seen my grandad as happy as he is here! Thank you to all the team!
20 February 2023
Visited the home whilst a fantastic Valentine's event was happening. The activity staff were going over and above to ensure all the residents were included, even the Manager joined in. So impressed with the care received and also the brilliant Facebook page which was loaded with some fantastic activities and outings
16 February 2023
I must give praise to all the staff at Echelforde for the excellent care they have always given to mum, but in particular, for the way they have looked after her since she became very ill towards the end of last year. I really believe that without the extra care and kindness towards mum and also to myself, we wouldn't be where we are now with her improving so well.
15 February 2023
All of the staff at Echelforde have always been welcoming and friendly. The care shown to my aunt has always been exceptional. The staff are knowledgeable, and compassionate and make my aunt feels at home. The range of activities provided by Echelforde is nothing short of impressive, my aunt is never short of things to do.
06 February 2023
The team at Echelforde make the lives of the residents full of love and activity. They put so much care into planning activities and excursions for the residents to enjoy that are tailored towards each person so well. You can tell that they love their jobs and those that they care for.
12 April 2021
I have found Echelforde Care Home to be extremely professional and well managed. The staff are all amazing people who are dedicated to caring for the residents and ensuring their dignity at all times. They go above and beyond to ensure the residents are happy. The activities provided are varied and stimulating and it’s also wonderful to see the photos posted regularly on the website, so we can see what everyone's been doing, especially throughout the Covid period. During the recent difficulties, the pod was erected outside in record time to enable visits, which my mum and I were so very grateful for. I am always informed of any problems however small and I feel my mother is in extremely good hands day and night, which is an enormous relief to me and my family. I could not wish for my mother to be in a better place and I know she is very happy there because she tells me all the time how lucky she is! I would not hesitate to recommend Echelforde to any family.
12 April 2021
My Mother has recently become a full-time resident and is settling well. The staff are all excellent and extremely caring and have kept in regular touch with myself if necessary. Everything from my initial enquiry to Mum's move has been handled efficiently and with care and the home offers plenty of activities to stimulate the residents. I would highly recommend this care home.
20 March 2021
My mum moved into Echelford Care Home earlier in the new year. It has been heartwarming to see her return to being the vibrant fun-loving person she was as a younger woman. Mum is always dressed immaculately and always speaks very highly of how well she is looked after. The regular Facebook pictures have helped keep us in touch with Mum, and recently, I have been able to enjoy visits in person. The activities within the home help to keep her stimulated, and she thoroughly all of them. The team at Echelford have always been very helpful and welcoming to me and have been a pleasure to meet.
21 October 2020
Our mother has been in this wonderful care home for well over 10 years. Me and my sister used to visit regularly but now rely on regular updates and the brilliant Facebook page. We do not worry about her as we know she is in extremely good hands and is well looked after by the magnificent staff, quite a few of whom have been there from the very beginning of this journey. There is always something going on and we can't wait until things get back to normal so we can visit again.
16 August 2019
My father arrived at Echelforde very upset and confused but all the staff were so welcoming and friendly and they helped him to adjust and he then quickly settled into his new home. All staff are extremely supportive to my mother and I and they always take on board any suggestions which may bring a smile to my father's face. They go out of their way to play his favourite music as they know it will make him happy and they encourage him to share memories with them.
16 August 2019
Echelforde a very friendly, welcoming home. The staff are friendly and helpful. I would most definitely recommend Echelforde.
09 May 2019
Since my mum has been in Echelforde (2 years +) there have been many improvements. The staff have always been very caring and friendly and always willing to help eg arranging for an alternative dinner when neither of the options offered were suitable for Mum. Another example was when Mum's daily paper was no longer being delivered from the shop. They arranged for someone from the activity team to walk Mum to the shop (weather permitting) to buy her won.
19 December 2018
Echelforde is a really excellent care home, the atmosphere is warm and welcoming, very happy, the staff are wonderful, my mum has improved vastly under their care, the activities are unexpected and stimulating. You can see a great deal of effort has gone into making this home as caring and as comfortable as possible. It gives me total peace of mind to know my mum is safe and well cared for.