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Grenadier Place, Caterham, CR3 5YJ
View Full Details of Elizabeth CourtLatest Reviews for Elizabeth Court
30 January 2025
Our dear dad was at Elizabeth Court for just over 18 months before he sadly died this Christmas. A lovely home with a big welcome, we always felt like it was a big extended family. The staff always greeted you by name, with offering tea and biscuits and there was always a hug and comfort offered if needed. Dad had dementia and Parkinson's so was heavily reliant on the staff for every day living. They always treated him with respect and in turn he rewarded them with one of his smiles or a thumbs up. We as a family will be forever grateful for the care and love they showed to us. A big thank you.
10 January 2025
Mum went into Elizabeth Court in April this year. After a short period of settling in she is now happy, comfortable and very well looked after. The staff are very caring, attentive and always ready to help in any capacity which gives me complete peace of mind.
02 December 2024
Mum has been at Elizabeth Court for just over a year. Whenever I visit, the staff are always welcoming and know who know who I am. I like that there are planned activities and outings that mum is encouraged to join in and we are invited to as well. I like the 'extended family' atmosphere. Most importantly mum appears content and comfortable.
30 September 2024
My husband who has Alzheimer's and dementia was discharged from the hospital having had pneumonia into Elizabeth Court, originally for two weeks. However, he was cared for so well and he was clearly happy and settled that we decided that this was a good place for him to be. All the carers are kind and very caring and treat him as an individual. There are many activities and every effort is made to make sure that the residents are happy and content. I would thoroughly recommend the home to anyone who wants their loved one to be cared for as they would be in a loving homely environment.
10 August 2024
My mother went to Elizabeth Court because she had dementia and was struggling to live at home after my dad died. The care home were fantastic. They really supported us as a family to get my mum installed and treated her with kindness and respect. My mum wasn't easy as the dementia had taken away her social skills but the carers understood this and worked hard to understand her more. She had also got to the point where she didn't like washing, but they tackled this firmly and kindly and helped her to look presentable which we appreciated. Sadly my mum passed away unexpectedly; the care home dealt with this as well as we could have asked them to. I would recommend this care home to others.
10 August 2024
My mother initially went for respite and will now continue to stay. Everyone without exception has been as kind and supportive to my mother and to me offering advice at this difficult time. Thank you. Elizabeth Court always looks inviting and has such a friendly atmosphere - the food always looks and smells delicious. The activities programme is varied and interesting. The relief of knowing she is safe is so very reassuring. Thank you again.
02 July 2024
We as a family have been very happy with the care that has been provided for our mother. Our mum has taken part in many activities singing, dancing, puzzles, planting beans, church services and watching films about D-Day. All the staff have been amazing keeping is informed with her daily routine. I have been nearly every day and have got to know some of them very well and happy to ask questions and just talk about the day. The staff are always smiling and happy (these are mum's words and lovely food as well)
16 April 2024
Happy here, well cared for.
20 March 2024
Always a welcoming smile when you arrive, and a nice bit of banter from the staff. They all interact well and are always cheerful. Mum seems happy and we don’t have any worries with the home. I would recommend it, maybe I’ll be there in a few year's time. Thanks guys.
08 March 2024
My mum has been resident for several years. The staff are shining stars of Elizabeth Court. They are kind and most of all they are caring of their residents and treat them with respect. I would recommend Elizabeth Court to anyone who has a loved one that needs a lot of extra care.
07 March 2024
My family member moved to Elizabeth Court in November 2023 and thanks to all the amazing staff she has settled in so well. Whenever we visit she is always happy and looks well cared for. We have recommended Elizabeth Court to lots of people.
17 November 2023
The staff at Elizabeth Court are wonderful. They have consistently treated both my mum and my family with kindness, empathy and respect. They have encouraged my mum to build on her interests and to actively engage in these, in the home, which in turn has increased her confidence and sense of personal achievement. I honestly don't know where we would have been without them!
14 November 2023
After Covid my mother was diagnosed with vascular dementia, living at home no longer became sustainable. As an independent individual, the last thing my mother wanted was to leave her own home. After several attempts and subsequent escapes, she moved into Elizabeth Court. The staff made her feel safe and cared for through a deep sense of compassion, professionalism and buckets of humour. When returning to Elizabeth Court from recent hospital visits my mother always felt she was returning home. Our family feel an enormous amount of gratitude to all the staff at Elizabeth Court.
21 September 2023
Realising that on discharge from hospital your father will not be able to return home is a shock. You are placing him in the hands of the unknown as he will need a care home. It is a difficult time. Thankfully we found Elizabeth Court. Our fears are allayed by an excellent, friendly, and knowledgeable team led by a formidable and very professional manager and deputy manager. My father is happy. He is well looked after and is building a really good rapport with the staff and management, and meeting other residents. To everyone at Elizabeth Court a very big thank you.
11 September 2023
From my first phone call, I knew this was going to be the place for my mother-in-law. Extremely helpful, arranged an assessment later in the afternoon at the hospital and called later in the afternoon to confirm they would be able to meet all her needs. Every member of staff has been welcoming which made my mother-in-law settle in very quickly. She has really enjoyed her 6 weeks at Elizabeth Court and made many friends. Physical and healthwise has greatly improved which has allowed her to return to her own home.
10 August 2023
I strongly believe the care provided is outstanding. This is due to many factors including the excellent carers and support staff, the extra activities including arts and crafts and gardening club, the fantastic range of variety of food and drinks on offer every day. This care home is amazing, the resident that I know is loving it here and is very happy.
08 August 2023
My mum came to Elizabeth Court after a fall - she had spent two weeks in the hospital with a urine infection and needed 24-hour care when discharged. I used to work past Elizabeth Court and always got a lovely feeling from the residents in the garden, so they were the first place I called. One lady answered the phone and couldn't have been more helpful. Two members of staff assessed Mum in hospital the following day, and my mum was transferred to the home the next day. The care she has received has been outstanding, and she settled very quickly. She is now a permanent resident.
07 August 2023
We have found Elizabeth Court outstanding for its care and support for my mother, who has Alzheimer's/Dementia. Staff are very attentive and friendly whilst the management is in close contact and keeps me up to date with regard to my mother's well-being. Perhaps more activities would stimulate more; however, I am aware of my mother's condition. Overall, I am very happy with the care my mother is receiving. Thank you to them all at Elizabeth Court.
16 May 2023
Always pleasant atmosphere. Staff friendly and attentive. Always happy to discuss any issues and eager to solve any problems. I feel my mother is safe and well looked after here.
15 May 2023
I have been visiting Elizabeth Court for the past seven years where both my mother and uncle have been residents. I have always found the care provided very professional and caring. The staff are always pleasant and welcoming. I would recommend Elizabeth Court.
Latest Reviews for Elizabeth Court
30 January 2025
Our dear dad was at Elizabeth Court for just over 18 months before he sadly died this Christmas. A lovely home with a big welcome, we always felt like it was a big extended family. The staff always greeted you by name, with offering tea and biscuits and there was always a hug and comfort offered if needed. Dad had dementia and Parkinson's so was heavily reliant on the staff for every day living. They always treated him with respect and in turn he rewarded them with one of his smiles or a thumbs up. We as a family will be forever grateful for the care and love they showed to us. A big thank you.
10 January 2025
Mum went into Elizabeth Court in April this year. After a short period of settling in she is now happy, comfortable and very well looked after. The staff are very caring, attentive and always ready to help in any capacity which gives me complete peace of mind.
02 December 2024
Mum has been at Elizabeth Court for just over a year. Whenever I visit, the staff are always welcoming and know who know who I am. I like that there are planned activities and outings that mum is encouraged to join in and we are invited to as well. I like the 'extended family' atmosphere. Most importantly mum appears content and comfortable.
30 September 2024
My husband who has Alzheimer's and dementia was discharged from the hospital having had pneumonia into Elizabeth Court, originally for two weeks. However, he was cared for so well and he was clearly happy and settled that we decided that this was a good place for him to be. All the carers are kind and very caring and treat him as an individual. There are many activities and every effort is made to make sure that the residents are happy and content. I would thoroughly recommend the home to anyone who wants their loved one to be cared for as they would be in a loving homely environment.
10 August 2024
My mother went to Elizabeth Court because she had dementia and was struggling to live at home after my dad died. The care home were fantastic. They really supported us as a family to get my mum installed and treated her with kindness and respect. My mum wasn't easy as the dementia had taken away her social skills but the carers understood this and worked hard to understand her more. She had also got to the point where she didn't like washing, but they tackled this firmly and kindly and helped her to look presentable which we appreciated. Sadly my mum passed away unexpectedly; the care home dealt with this as well as we could have asked them to. I would recommend this care home to others.
10 August 2024
My mother initially went for respite and will now continue to stay. Everyone without exception has been as kind and supportive to my mother and to me offering advice at this difficult time. Thank you. Elizabeth Court always looks inviting and has such a friendly atmosphere - the food always looks and smells delicious. The activities programme is varied and interesting. The relief of knowing she is safe is so very reassuring. Thank you again.
02 July 2024
We as a family have been very happy with the care that has been provided for our mother. Our mum has taken part in many activities singing, dancing, puzzles, planting beans, church services and watching films about D-Day. All the staff have been amazing keeping is informed with her daily routine. I have been nearly every day and have got to know some of them very well and happy to ask questions and just talk about the day. The staff are always smiling and happy (these are mum's words and lovely food as well)
16 April 2024
Happy here, well cared for.
20 March 2024
Always a welcoming smile when you arrive, and a nice bit of banter from the staff. They all interact well and are always cheerful. Mum seems happy and we don’t have any worries with the home. I would recommend it, maybe I’ll be there in a few year's time. Thanks guys.
08 March 2024
My mum has been resident for several years. The staff are shining stars of Elizabeth Court. They are kind and most of all they are caring of their residents and treat them with respect. I would recommend Elizabeth Court to anyone who has a loved one that needs a lot of extra care.
07 March 2024
My family member moved to Elizabeth Court in November 2023 and thanks to all the amazing staff she has settled in so well. Whenever we visit she is always happy and looks well cared for. We have recommended Elizabeth Court to lots of people.
17 November 2023
The staff at Elizabeth Court are wonderful. They have consistently treated both my mum and my family with kindness, empathy and respect. They have encouraged my mum to build on her interests and to actively engage in these, in the home, which in turn has increased her confidence and sense of personal achievement. I honestly don't know where we would have been without them!
14 November 2023
After Covid my mother was diagnosed with vascular dementia, living at home no longer became sustainable. As an independent individual, the last thing my mother wanted was to leave her own home. After several attempts and subsequent escapes, she moved into Elizabeth Court. The staff made her feel safe and cared for through a deep sense of compassion, professionalism and buckets of humour. When returning to Elizabeth Court from recent hospital visits my mother always felt she was returning home. Our family feel an enormous amount of gratitude to all the staff at Elizabeth Court.
21 September 2023
Realising that on discharge from hospital your father will not be able to return home is a shock. You are placing him in the hands of the unknown as he will need a care home. It is a difficult time. Thankfully we found Elizabeth Court. Our fears are allayed by an excellent, friendly, and knowledgeable team led by a formidable and very professional manager and deputy manager. My father is happy. He is well looked after and is building a really good rapport with the staff and management, and meeting other residents. To everyone at Elizabeth Court a very big thank you.
11 September 2023
From my first phone call, I knew this was going to be the place for my mother-in-law. Extremely helpful, arranged an assessment later in the afternoon at the hospital and called later in the afternoon to confirm they would be able to meet all her needs. Every member of staff has been welcoming which made my mother-in-law settle in very quickly. She has really enjoyed her 6 weeks at Elizabeth Court and made many friends. Physical and healthwise has greatly improved which has allowed her to return to her own home.
10 August 2023
I strongly believe the care provided is outstanding. This is due to many factors including the excellent carers and support staff, the extra activities including arts and crafts and gardening club, the fantastic range of variety of food and drinks on offer every day. This care home is amazing, the resident that I know is loving it here and is very happy.
08 August 2023
My mum came to Elizabeth Court after a fall - she had spent two weeks in the hospital with a urine infection and needed 24-hour care when discharged. I used to work past Elizabeth Court and always got a lovely feeling from the residents in the garden, so they were the first place I called. One lady answered the phone and couldn't have been more helpful. Two members of staff assessed Mum in hospital the following day, and my mum was transferred to the home the next day. The care she has received has been outstanding, and she settled very quickly. She is now a permanent resident.
07 August 2023
We have found Elizabeth Court outstanding for its care and support for my mother, who has Alzheimer's/Dementia. Staff are very attentive and friendly whilst the management is in close contact and keeps me up to date with regard to my mother's well-being. Perhaps more activities would stimulate more; however, I am aware of my mother's condition. Overall, I am very happy with the care my mother is receiving. Thank you to them all at Elizabeth Court.
16 May 2023
Always pleasant atmosphere. Staff friendly and attentive. Always happy to discuss any issues and eager to solve any problems. I feel my mother is safe and well looked after here.
15 May 2023
I have been visiting Elizabeth Court for the past seven years where both my mother and uncle have been residents. I have always found the care provided very professional and caring. The staff are always pleasant and welcoming. I would recommend Elizabeth Court.