Latest Reviews for Kingsleigh
03 February 2025
I'm extremely pleased with the care mums is provided with. The staff are very enthusiastic and caring. The entertainment is very good and the residents can sing and dance which is fantastic. Mum is always clean and happy and that is all we can ask for.
28 June 2024
Dad moved into Kingdsleigh from hospital. The home manager and the team were reassuring and helpful. We as a family always felt Dad was well cared for. All the carers know him and the familiarity always seemed to settle Dad.
10 April 2024
The activities staff put in so much effort for the residents. The open-door policy for resident's families to get involved I think is great. The team leaders are excellent with communication regarding their family members.
23 August 2023
Mum has been a resident for over two years and is a lot better looked after than when she had carers at home. I like the idea that it's her home and we can visit any time. Mum is hard of hearing so lives in a quiet world. She needs to be encouraged to join in the activities so I am very pleased when I see her on Facebook joining in. All the staff are excellent.
06 July 2023
My wife has been in Kingsleigh nearly 4 and a half years now and from the first day she was admitted she has always been treated with the utmost kindness and care. The management and staff are wonderful. 10/10. A big thank you to Kingsleigh.
21 May 2023
If your looking for a care home for a loved one then Kingsleigh is the place for you. Having had knowledge of care homes in the past this one is like home from home. I take my hat off to the kind and caring staff who I call Angels. I can rest easy knowing that my sister in law is in safe hands. The entertainment is second to none, there is always something going on. I really love this place and all the people who keep it running so smoothly.
24 March 2023
The care home and staff are very friendly and knowledgeable about my father's needs, he is extremely happy at the home, the home keeps me well informed and if anything does happen, they inform me immediately.
17 March 2023
My Dad has been at Kingsleigh for over ten years. During that time, he has always been happy, safe and well cared for. We are so grateful to all of the team at Kingsleigh for everything they do for my dad every day, managing his complex needs and treating him with respect and kindness. We can never thank them enough for everything they did during the pandemic, the team really did go above and beyond. The home is lovely and welcoming and my dad loves all the activities and social events. We receive regular updates and I am always able to speak to a team leader or manager when needed. It is lovely to have Dad near us and we are so pleased we picked Kingsleigh all those years ago.
16 March 2023
My mother has been in your care for just over five months. I have found the staff to be caring and helpful and easy to relate to. There's a lot of activities and entertainment arranged which I think is good for the residents.
16 March 2023
Fantastic home, the staff are wonderful and always so happy, my mum is the happiest she has been since her diagnosis. Thank you manager and all the staff for giving my mum the best quality of life possible right now.
25 May 2022
My mother-in-law has been a resident for approximately 6 months, she is 97 years old and had lived on her own before. She has been welcomed and treated with kindness and respect from all the staff who she says are her friends. There is always something going on for the residents if they wish to join in. She likes living there in her flat as she calls it. She is treated like an individual and the staff have been brilliant with her family as well. Couldn't have chosen a better place.
24 March 2022
I have been amazed and touched by the level of care and love displayed by the home staff. Both particularly and pastorally, the team are second to none. The standard of care offered to Dad makes me feel relaxed and confident, and I cannot recommend every single member of staff enough. Simply superb.
17 March 2022
My Dad has been in the care home since June 2021. The staff are caring, engaging and supportive and go the extra mile to communicate electronically with myself and my brothers. The facilities are of a good standard and my Dad is involved in regular activities to stimulate him. He is comfortable, warm and content and it is very evident to see that he is at peace in this home. Thanks to all the team for their terrific caring support.
10 November 2021
My mother of 88 years with vascular dementia went into Kingsleigh initially on three weeks respite. The carers overall were very nice and caring, did everything to make her feel welcome. The home is big, the decor and rooms are a bit dated and look tired. The residents are free to wander around, even in and out of each other's rooms. Some residents are bed-bound. People often pick up things and wander. There was not enough staff circulating corridors and checking rooms. When I visited mum in her room, other residents would come in, rarely saw carers in the corridors unless you called them. This home specialises in dementia yet when mum developed a urine infection causing a behavior change of agitation and aggression, she ended up falling one night unsupervised, taken to hospital bleeding from the head, which actually caused a small bleed to the brain. Within days the home said they could not take mum back as couldn’t care for her needs. Four weeks later mum is still in hospital with no alternative.
22 July 2021
Fantastic staff who have provided so much extra care and support through the COVID pandemic. I trust them to take care of my mum as best they can. I just wish the staff ratio was higher not just at Kingsleigh but with all elderly care home facilities. My only real complaint is my mum does not have her own toilet as there is a toilet opposite her room. I find it so undignified for her to have to share it.
15 June 2021
Lovely environment. Excellent solution to Covid contact issues. Good use of technology to facilitate communication. Lovely dresses for the fashion show.
13 January 2020
When my father arrived, the home made the transition very easy for both him and the family. He settled in very quickly and we all saw the wonderful care, love and support he was getting. Dad often said it was like living in a hotel. The carers work extremely hard, and yet they always had time for a little chat with him. The meals were wonderful, and we would sometimes arrange to join him for lunch and a glass of wine. To the family, it became home from home to us too. We were always welcomed with a smile. Kingsleigh is amazing, thanks to all the staff. It is always clean, welcoming and fresh. There is always some activity going on and I couldn't think of a more perfect place for my darling Dad to end his days. Thank you Kingsleigh!
07 January 2020
My mum's care is extraordinary. The staff are caring, considerate, understanding and professional. They get to know each resident and family members and make the care home a place of hope by giving each resident quality of life until the end. The environment is stimulating and fresh, with lots of activities to encourage and entertain the residents. My family are extremely happy that |Mum is in the care of Kingsleigh.
06 November 2019
So pleased that my mother spent her last 19 months in Kingsleigh. She was always shown the utmost care and respect and her dignity was always at the forefront. She was happy in her surroundings, staff were cheerful and always available to discuss with family members any concerns should you have any. Like others have said, you did on occasion see her in someone else's clothes and someone in hers but I believe this happens in most homes and I appreciate that with over 60 people to care for it can happen. In the main, this was not a problem. I did feel that it would be an idea to lock all rooms when not in their rooms as this would discourage other tenants with dementia from going in other people's rooms and taking things.
09 April 2019
I have found the service consistent regarding care and observation. I believe there is no key worker system? I feel key workers benefit the residents and can focus the family with confidence. The environment is a delight, great talking points and stimulating conversations. Activities and entertainment are great. Would maybe like more walking around encouraged for those who are timid or nervous about getting lost.
Latest Reviews for Kingsleigh
03 February 2025
I'm extremely pleased with the care mums is provided with. The staff are very enthusiastic and caring. The entertainment is very good and the residents can sing and dance which is fantastic. Mum is always clean and happy and that is all we can ask for.
28 June 2024
Dad moved into Kingdsleigh from hospital. The home manager and the team were reassuring and helpful. We as a family always felt Dad was well cared for. All the carers know him and the familiarity always seemed to settle Dad.
10 April 2024
The activities staff put in so much effort for the residents. The open-door policy for resident's families to get involved I think is great. The team leaders are excellent with communication regarding their family members.
23 August 2023
Mum has been a resident for over two years and is a lot better looked after than when she had carers at home. I like the idea that it's her home and we can visit any time. Mum is hard of hearing so lives in a quiet world. She needs to be encouraged to join in the activities so I am very pleased when I see her on Facebook joining in. All the staff are excellent.
06 July 2023
My wife has been in Kingsleigh nearly 4 and a half years now and from the first day she was admitted she has always been treated with the utmost kindness and care. The management and staff are wonderful. 10/10. A big thank you to Kingsleigh.
21 May 2023
If your looking for a care home for a loved one then Kingsleigh is the place for you. Having had knowledge of care homes in the past this one is like home from home. I take my hat off to the kind and caring staff who I call Angels. I can rest easy knowing that my sister in law is in safe hands. The entertainment is second to none, there is always something going on. I really love this place and all the people who keep it running so smoothly.
24 March 2023
The care home and staff are very friendly and knowledgeable about my father's needs, he is extremely happy at the home, the home keeps me well informed and if anything does happen, they inform me immediately.
17 March 2023
My Dad has been at Kingsleigh for over ten years. During that time, he has always been happy, safe and well cared for. We are so grateful to all of the team at Kingsleigh for everything they do for my dad every day, managing his complex needs and treating him with respect and kindness. We can never thank them enough for everything they did during the pandemic, the team really did go above and beyond. The home is lovely and welcoming and my dad loves all the activities and social events. We receive regular updates and I am always able to speak to a team leader or manager when needed. It is lovely to have Dad near us and we are so pleased we picked Kingsleigh all those years ago.
16 March 2023
My mother has been in your care for just over five months. I have found the staff to be caring and helpful and easy to relate to. There's a lot of activities and entertainment arranged which I think is good for the residents.
16 March 2023
Fantastic home, the staff are wonderful and always so happy, my mum is the happiest she has been since her diagnosis. Thank you manager and all the staff for giving my mum the best quality of life possible right now.
25 May 2022
My mother-in-law has been a resident for approximately 6 months, she is 97 years old and had lived on her own before. She has been welcomed and treated with kindness and respect from all the staff who she says are her friends. There is always something going on for the residents if they wish to join in. She likes living there in her flat as she calls it. She is treated like an individual and the staff have been brilliant with her family as well. Couldn't have chosen a better place.
24 March 2022
I have been amazed and touched by the level of care and love displayed by the home staff. Both particularly and pastorally, the team are second to none. The standard of care offered to Dad makes me feel relaxed and confident, and I cannot recommend every single member of staff enough. Simply superb.
17 March 2022
My Dad has been in the care home since June 2021. The staff are caring, engaging and supportive and go the extra mile to communicate electronically with myself and my brothers. The facilities are of a good standard and my Dad is involved in regular activities to stimulate him. He is comfortable, warm and content and it is very evident to see that he is at peace in this home. Thanks to all the team for their terrific caring support.
10 November 2021
My mother of 88 years with vascular dementia went into Kingsleigh initially on three weeks respite. The carers overall were very nice and caring, did everything to make her feel welcome. The home is big, the decor and rooms are a bit dated and look tired. The residents are free to wander around, even in and out of each other's rooms. Some residents are bed-bound. People often pick up things and wander. There was not enough staff circulating corridors and checking rooms. When I visited mum in her room, other residents would come in, rarely saw carers in the corridors unless you called them. This home specialises in dementia yet when mum developed a urine infection causing a behavior change of agitation and aggression, she ended up falling one night unsupervised, taken to hospital bleeding from the head, which actually caused a small bleed to the brain. Within days the home said they could not take mum back as couldn’t care for her needs. Four weeks later mum is still in hospital with no alternative.
22 July 2021
Fantastic staff who have provided so much extra care and support through the COVID pandemic. I trust them to take care of my mum as best they can. I just wish the staff ratio was higher not just at Kingsleigh but with all elderly care home facilities. My only real complaint is my mum does not have her own toilet as there is a toilet opposite her room. I find it so undignified for her to have to share it.
15 June 2021
Lovely environment. Excellent solution to Covid contact issues. Good use of technology to facilitate communication. Lovely dresses for the fashion show.
13 January 2020
When my father arrived, the home made the transition very easy for both him and the family. He settled in very quickly and we all saw the wonderful care, love and support he was getting. Dad often said it was like living in a hotel. The carers work extremely hard, and yet they always had time for a little chat with him. The meals were wonderful, and we would sometimes arrange to join him for lunch and a glass of wine. To the family, it became home from home to us too. We were always welcomed with a smile. Kingsleigh is amazing, thanks to all the staff. It is always clean, welcoming and fresh. There is always some activity going on and I couldn't think of a more perfect place for my darling Dad to end his days. Thank you Kingsleigh!
07 January 2020
My mum's care is extraordinary. The staff are caring, considerate, understanding and professional. They get to know each resident and family members and make the care home a place of hope by giving each resident quality of life until the end. The environment is stimulating and fresh, with lots of activities to encourage and entertain the residents. My family are extremely happy that |Mum is in the care of Kingsleigh.
06 November 2019
So pleased that my mother spent her last 19 months in Kingsleigh. She was always shown the utmost care and respect and her dignity was always at the forefront. She was happy in her surroundings, staff were cheerful and always available to discuss with family members any concerns should you have any. Like others have said, you did on occasion see her in someone else's clothes and someone in hers but I believe this happens in most homes and I appreciate that with over 60 people to care for it can happen. In the main, this was not a problem. I did feel that it would be an idea to lock all rooms when not in their rooms as this would discourage other tenants with dementia from going in other people's rooms and taking things.
09 April 2019
I have found the service consistent regarding care and observation. I believe there is no key worker system? I feel key workers benefit the residents and can focus the family with confidence. The environment is a delight, great talking points and stimulating conversations. Activities and entertainment are great. Would maybe like more walking around encouraged for those who are timid or nervous about getting lost.