Submit a Review for Wray Park Care Home
55 Alma Road, Reigate, RH2 0DN
View Full Details of Wray Park Care HomeLatest Reviews for Wray Park Care Home
07 March 2025
Excellent Care Home. My mother has been happy there since September 2023. The staff are wonderful, patient, and caring. The manager is excellent, enthusiastic, and truly cares about the residents. Activities are arranged daily. I always feel welcome when I visit. Spotless and welcoming environment.
01 October 2024
Initially my father's behaviour was challenging due to his dementia, but staff made every effort to help him adjust to his new surroundings and help him settle and feel at home. When he was settled after a week or two he was included in activities in the day room and had support from therapists and referrals to specialist teams when needed. When asked about his experience of his care, my father said that the staff were always kind, polite and he felt he was looked after well. This was also our experience as a family.
24 July 2024
I find all the staff very kind and helpful.
23 October 2023
My wife has been at Wray Park Care Home for two months suffering from Vascular Dementia. All the staff are very caring, food is very good. Her room is well-maintained. A relaxed atmosphere and well-run care home dealing with approximately 20 residents of mainly dementia. I am very happy with the care provided for my wife.
28 June 2023
I personally find all the staff at Wray Park Care Home very helpful and my mother is also very thankful for all their assistance. My mother’s mobility is not very good and she is often in pain but the care that she receives is very much appreciated and although unable to leave her room she is involved with the events as much as possible
13 June 2023
My wife is very happy at Parkhall, she enjoyed the coffee morning in early May as did our relatives that kindly turned up, the staff are wonderful and do a very difficult job at times, a big thanks to you all regards.
12 June 2023
In Wray Park Care home my mum is well cared for. When I have dropped in unannounced, I have never seen anything to suggest otherwise. She is always clean and tidy and so I get the impression that hygiene standards are at a good level. There is never any unpleasant smell in the home. I am happy for my mum to be here and feel reassured that the staff take a kind approach. I have never heard anyone lose their patience or behave in any way to suggest a lack of understanding. The people who care for my mum are a great bunch of unsung heroes who work really hard and deserve praise for keeping going through the pandemic and beyond. They turn up every day to provide excellent care for our older generation - not an easy job. Thank you!
12 June 2023
My sister has been in Wray Park Care Home since 2018 and has dementia. The staff are kind and caring and catered well with the early troublesome behaviour of my sister, and continue to look after her ongoing special needs. They let me know when anything happens to her as I cannot visit very often, living 100 miles away. I have confidence in the care my sister receives. Wray Park is a small home so all staff know all the residents.
12 June 2023
A lovely well managed home with very good staff who are both caring and helpful to the residents. The home is clean and friendly with lovely grounds, which are often used to entertain in the nice weather.
20 December 2022
We visited Mum when we came over from Australia. We were really impressed with the level of care, staff interaction, cleanliness and overall positive vibe at the home. The building is of a high quality/standard and the gardens are very well maintained. With so many activities and outings, the residents appeared happy and engaged. Mum has settled quickly and all of the staff interact well with her. The good leadership of the team shows in their actions.
16 December 2022
Beautiful care home, smells clean, very caring staff, they look after my auntie in a refreshing, caring way. We visited on her birthday, loved the balloons, banners and the cake too. Thank you to everybody.
12 December 2022
Wray park is one of the best care homes in Reigate . All the staff are very kind and they look after the residents very well. My friend resident always look happy and he is satisfied with the food provided to him .
23 November 2022
I enjoyed my stay at the home.
18 May 2022
One of my family friends has been in Wray Park since 2020. I have been meeting him since then. Previously he was a resident of other care homes and shifted to Wray Park in 2020. Wray Park Care Home is an amazing place for the residents who are in need of care for their daily routine. First of all, I would like to give a big thanks to the Home Manager, she is well experienced and a very caring manager. She is emotional and provides good care to my friend. All the staff members are excellent and provide the utmost care to my friend. I have seen the compassion and love towards the residents of Wray Park, particularly from the Home Manager, she is so polite and responsible. A manager who is fulfilling all the needs of the residents. I can say this is the best place for a person who needs homely care and he/she will enjoy the place with utmost care. Once again thanks to the home manager and her team for providing support and care to my friend.
28 March 2022
Just like to say a big thank you to all the team at Wray Park for taking great care of my father who has Alzheimer’s and dementia for his two-month stay. We did not choose Wray Park by choice this was through the system after a stay at the hospital after breaking his collar bone. When he left the hospital my dad was underweight and had lost more communication skills. We were very anxious that my father was at Wray Park initially as it’s quite a journey for our family and out of the borough. Within weeks they had fattened him up, improved his coordination skills, speech and even got him walking again! We really can’t thank you enough. 5 stars all round.
24 February 2022
I have not commented on food or activities as I have not witnessed these. Mum seems happy here and is always clean and tidy, my only negative is her nails are always dirty.
24 February 2022
The staff are helpful and considerate. They do what they can in difficult circumstances - dealing with dementia clients. The food is good. Clothes sometimes get lost.
07 September 2021
She feels feel happy and relaxed here. It feels like home and she is happy to stay here. The meals are always good. The staff are so very kind and helpful.
19 July 2021
It's a lovely and friendly place to live. I have a pretty and comfortable room. The food is good with plenty of variety, The staff are so kind.
13 May 2021
My mother first became a resident in 2016, so I feel I have extensive experience of Wray Park as an operational care service, the team and management. I can say, without a shadow of a doubt, my mother received the very best possible care from the most caring and professional team. As I live across the country, my visits were not as frequent as I would wish (even before the current restrictions due to COVID), but whenever I turned up un-announced, it was clear that she had been well cared for. She was always well presented, and as happy as her condition would allow her to be. We are all too aware of how challenging it is to care for individuals who are not fully aware of their own condition, but the team at Wray Park have found a way to provide the right care and maintain the protection that is vital for their well being. If I had to make the choice again, I would not hesitate in choosing Wray Park.
Latest Reviews for Wray Park Care Home
07 March 2025
Excellent Care Home. My mother has been happy there since September 2023. The staff are wonderful, patient, and caring. The manager is excellent, enthusiastic, and truly cares about the residents. Activities are arranged daily. I always feel welcome when I visit. Spotless and welcoming environment.
01 October 2024
Initially my father's behaviour was challenging due to his dementia, but staff made every effort to help him adjust to his new surroundings and help him settle and feel at home. When he was settled after a week or two he was included in activities in the day room and had support from therapists and referrals to specialist teams when needed. When asked about his experience of his care, my father said that the staff were always kind, polite and he felt he was looked after well. This was also our experience as a family.
24 July 2024
I find all the staff very kind and helpful.
23 October 2023
My wife has been at Wray Park Care Home for two months suffering from Vascular Dementia. All the staff are very caring, food is very good. Her room is well-maintained. A relaxed atmosphere and well-run care home dealing with approximately 20 residents of mainly dementia. I am very happy with the care provided for my wife.
28 June 2023
I personally find all the staff at Wray Park Care Home very helpful and my mother is also very thankful for all their assistance. My mother’s mobility is not very good and she is often in pain but the care that she receives is very much appreciated and although unable to leave her room she is involved with the events as much as possible
13 June 2023
My wife is very happy at Parkhall, she enjoyed the coffee morning in early May as did our relatives that kindly turned up, the staff are wonderful and do a very difficult job at times, a big thanks to you all regards.
12 June 2023
In Wray Park Care home my mum is well cared for. When I have dropped in unannounced, I have never seen anything to suggest otherwise. She is always clean and tidy and so I get the impression that hygiene standards are at a good level. There is never any unpleasant smell in the home. I am happy for my mum to be here and feel reassured that the staff take a kind approach. I have never heard anyone lose their patience or behave in any way to suggest a lack of understanding. The people who care for my mum are a great bunch of unsung heroes who work really hard and deserve praise for keeping going through the pandemic and beyond. They turn up every day to provide excellent care for our older generation - not an easy job. Thank you!
12 June 2023
My sister has been in Wray Park Care Home since 2018 and has dementia. The staff are kind and caring and catered well with the early troublesome behaviour of my sister, and continue to look after her ongoing special needs. They let me know when anything happens to her as I cannot visit very often, living 100 miles away. I have confidence in the care my sister receives. Wray Park is a small home so all staff know all the residents.
12 June 2023
A lovely well managed home with very good staff who are both caring and helpful to the residents. The home is clean and friendly with lovely grounds, which are often used to entertain in the nice weather.
20 December 2022
We visited Mum when we came over from Australia. We were really impressed with the level of care, staff interaction, cleanliness and overall positive vibe at the home. The building is of a high quality/standard and the gardens are very well maintained. With so many activities and outings, the residents appeared happy and engaged. Mum has settled quickly and all of the staff interact well with her. The good leadership of the team shows in their actions.
16 December 2022
Beautiful care home, smells clean, very caring staff, they look after my auntie in a refreshing, caring way. We visited on her birthday, loved the balloons, banners and the cake too. Thank you to everybody.
12 December 2022
Wray park is one of the best care homes in Reigate . All the staff are very kind and they look after the residents very well. My friend resident always look happy and he is satisfied with the food provided to him .
23 November 2022
I enjoyed my stay at the home.
18 May 2022
One of my family friends has been in Wray Park since 2020. I have been meeting him since then. Previously he was a resident of other care homes and shifted to Wray Park in 2020. Wray Park Care Home is an amazing place for the residents who are in need of care for their daily routine. First of all, I would like to give a big thanks to the Home Manager, she is well experienced and a very caring manager. She is emotional and provides good care to my friend. All the staff members are excellent and provide the utmost care to my friend. I have seen the compassion and love towards the residents of Wray Park, particularly from the Home Manager, she is so polite and responsible. A manager who is fulfilling all the needs of the residents. I can say this is the best place for a person who needs homely care and he/she will enjoy the place with utmost care. Once again thanks to the home manager and her team for providing support and care to my friend.
28 March 2022
Just like to say a big thank you to all the team at Wray Park for taking great care of my father who has Alzheimer’s and dementia for his two-month stay. We did not choose Wray Park by choice this was through the system after a stay at the hospital after breaking his collar bone. When he left the hospital my dad was underweight and had lost more communication skills. We were very anxious that my father was at Wray Park initially as it’s quite a journey for our family and out of the borough. Within weeks they had fattened him up, improved his coordination skills, speech and even got him walking again! We really can’t thank you enough. 5 stars all round.
24 February 2022
I have not commented on food or activities as I have not witnessed these. Mum seems happy here and is always clean and tidy, my only negative is her nails are always dirty.
24 February 2022
The staff are helpful and considerate. They do what they can in difficult circumstances - dealing with dementia clients. The food is good. Clothes sometimes get lost.
07 September 2021
She feels feel happy and relaxed here. It feels like home and she is happy to stay here. The meals are always good. The staff are so very kind and helpful.
19 July 2021
It's a lovely and friendly place to live. I have a pretty and comfortable room. The food is good with plenty of variety, The staff are so kind.
13 May 2021
My mother first became a resident in 2016, so I feel I have extensive experience of Wray Park as an operational care service, the team and management. I can say, without a shadow of a doubt, my mother received the very best possible care from the most caring and professional team. As I live across the country, my visits were not as frequent as I would wish (even before the current restrictions due to COVID), but whenever I turned up un-announced, it was clear that she had been well cared for. She was always well presented, and as happy as her condition would allow her to be. We are all too aware of how challenging it is to care for individuals who are not fully aware of their own condition, but the team at Wray Park have found a way to provide the right care and maintain the protection that is vital for their well being. If I had to make the choice again, I would not hesitate in choosing Wray Park.