Submit a Review for Alfriston Court Care Home
Sloe Lane, Alfriston, Polegate, BN26 5UR
View Full Details of Alfriston Court Care HomeLatest Reviews for Alfriston Court Care Home
22 January 2025
We have used Alfriston Court Care Home for two weeks of respite this year and on both occasions, we have been delighted with the care and attention our mother receives. It is a beautiful building which is being carefully and creatively transformed into a high-quality care home. We take our mother out every afternoon so cannot comment on the activities.
15 November 2024
I was invited to meet the charming manager over coffee and shown a couple of rooms. From the moment I arrived for respite care post surgery I was made to feel special. Nothing was too much trouble for each member of staff, many of whom had interesting stories to exchange. Food was delicious and flexible according to our preferences. Residents are treated with kindness and affection. The whole atmosphere being one of happiness.
05 November 2024
Although my wife only spent 10 weeks in Alfriston Court Care Home before she sadly passed away I would highly recommend it. I only have praise for the nursing staff as well as the carers. On my daily visits, the atmosphere was always very friendly and welcoming. I could not have wished for a better end to her life.
09 October 2024
Positive and caring and hospitable atmosphere throughout. Very helpful administration staff. Good nursing care. Good and kind daily care. Very clean facilities. Good home cooking. Good accommodation; cleaned daily; comfortable bed. I was in the final two weeks of a four-week convalescent period after a back operation. Everything I experienced at Alfriston Court went a long way in aiding my recovery and confidence during an uncertain time. I will recommend Alfriston Court.
17 September 2024
In evaluating Alfriston Court Care Home I have to say that I have no personal experience of other homes. I did, however, spend a lot of time visiting others in the area before arranging for my wife to become a resident. Unfortunately, the extent of my wife's physical as well as mental disabilities is such that she is unable to take advantage of many of the activities, she is unable to use the well equipped bathroom en suite to her room, and she is unable to eat normal meals. That said, I am very grateful that a place became available for my wife at Alfriston Court when she needed it and I am very pleased with the way she has been looked after. The home has a friendly, homely atmosphere, my wife's room is very pleasant, with beautiful views - in fact the surroundings are a major attraction. All of the staff, and not just the carers, are welcoming and caring and go out of their way to be helpful. The recent change of ownership has resulted in a number of real improvements to the building.
17 May 2024
My experience when I visit my sister is very positive, although I can't get there as often as I would like. The staff know me, or of me, and always offer and bring tea or coffee which is so nice for my sister as it is what she would have done at home. There are frequent activities which she enjoys and there are meetings from time to time at which residents are encouraged to make any comments or suggestions they may have. Her room is comfortable with a clean and bright bathroom/loo. She has her own pictures and could bring pieces of her own furniture. The main sitting and dining areas are really pleasant to be in - quiet and attractive. My sister loves to be outside on the easily accessible terrace, in the good weather, the surroundings are particularly lovely. I have no personal experience of the food, though my sister says it is good. Similarly, I can't give a opinion on 'management' or 'value'. However, I can say that I enjoy my visits to my sister because she is comfortable and happy and I appreciate the welcoming and friendly atmosphere and staff.
09 May 2024
My mum has been a resident here since the end of January 2024, and I can honestly say, hand on heart that it is truly a special place. Not just its beautiful surroundings within the national park, affording the stunning views from many of the rooms and social areas. The home too has undergone extensive refurbishment throughout by the new owners. They have respected the history and architecture of the building while providing a comfortable ‘home’ for the residents and their visitors. More importantly to mention is the holistic approach taken with each resident and their families. Having been a nurse myself for 20 years, I recognise the exemplary quality of the nursing care, which is managed by one member of staff in particular. She leads one of the most dedicated and caring teams I’ve had the pleasure to know. All the staff, from the chefs, the maintenance team, the laundry and cleaning team all know each resident by name. The activity team are amazing too, thank you all.
29 April 2024
My aunt resided 14 months here, she enjoyed a beautiful room with a picturesque view. From my initial visit, I felt happy and comfortable with the property and the staff. My numerous questions were answered promptly. She received excellent care, we were regularly updated on her health status, and we were promptly contacted when there were any areas of concern. The staff made sincere efforts to engage her in activities aligned with her interests, while also respecting her need for privacy during moments of personal reflection. Special occasions and holidays were celebrated with enthusiasm. Despite a change in ownership, there was no compromise in the quality of care. Positive cosmetic changes were visible, but the standard of care remained consistent. During our weekly visits, we were always greeted warmly, and any enquiries or requests made over the phone were promptly addressed. We are delighted that we chose Alfriston Court.
07 February 2024
Overall we are very happy with the care provided by Alfriston Court Care Home. The staff who we have contact with are all very caring and helpful. Special mention should go to the Nursing Lead and Activities Coordinator who is very professional and dedicated, however, all staff should be commended for their hard work and kindness.
29 January 2024
My mum has a nice big room, she is bed bound and has to be hoisted in and out. She goes downstairs for lunch most days. The dining room is big and looks out onto the South Downs. The food is good, all over Xmas, families were welcomed to have lunch together with their resident. I mostly visit once a week and I find a warm welcome. As an only child with a very close relationship to my mum, I feel heard by all the carers, nurses, manager, kitchen and laundry staff. My Mum is a very anxious and traumatised person, and particularly at night she can be shouting and very upset. We have all dealt with this together as a team. She’s been in the home since April 2023, and has settled in well. The activity staff are really wonderful. I can see that Mum is sincerely cared for and loved. It was hard for us to find a home for Mum and I am very happy she’s there. It’s the best home for her at this point in her life. If the weather’s ok we can go out onto the patio and today (5/01/24) it was glorious, Mum loved it.
22 January 2024
Alfriston Court sits in a valley of green with a silver ribbon of a river. This view can be seen every day from the dining room, in the summer from the outside veranda. The staff are a good team, giving attention when needed. Many of them have worked at Alfriston Court for some time, familiar faces are a comfort to the residents. Each room is decorated to the choice of the resident. A home from home. The entertainment team are entertaining, not a 'virtual event' gets by without their notice. Tableside or bedside, they are there!
18 January 2024
Cannot recommend higher. Every experience on every visit was excellent. The care team were just lovely even when my dad was not feeling his best. The care given to the family in his final days was also noteworthy. If I ever need to go into care, I want to come here. The food and activity below are very specific to my dad's situation and determined by him.
12 January 2024
A friendly and caring environment that appears to be well run. There are many activities for those who wish to join in. The meals are wholesome and freshly prepared by the chef from separate ingredients. The standard of nursing and care is excellent. Residents are treated with dignity and respect in a friendly and attentive manner.
12 January 2024
I am pleased my brother is in Alfriston Court Care Home. I had good reports and I was not disappointed. He seems very happy there. My only disappointment is the car park. I know Alfriston Court Care Home is remote but an awful lot of staff park in the main car park and it is awkward to park when visiting. The entrance needs to be looked at.
06 October 2023
My mother was a resident in Alfriston Court Care Home from 2019-2023. She was very happy there and regarded the carers and other staff as her friends. I was a frequent visitor and never failed to be impressed by the standard of care, the attention to detail and the friendliness of the staff. I always got a cup of tea and a biscuit too! I would not hesitate to recommend this nursing home to anyone.
25 September 2023
My mum was always treated with the utmost kindness and respect. In the seven years she stayed at Alfriston Court Care Home, she never once asked me to take her home.
22 September 2023
My father moved to Alfriston Court Care Home after a stay in hospital and a rehabilitation centre following a stroke. He was almost completely bedbound, confused and in very low spirits. Since he has been there, Dad has been very well looked after, all of the staff are very kind and caring as well as respectful to him and his wishes. The senior staff have also helped us, keeping us informed and talking to us to find out about Dad and his foibles in order to work out the best way to approach helping him. Dad has all along found it difficult to be so dependent but in recent weeks, his mood has improved and he is much more engaged and positive. While he is still bedbound we are hoping he might become a bit more active and even eventually be able to enjoy more of the facilities the home offers. We are very thankful that we found such a lovely place for him and grateful for the care they are all giving him.
18 September 2023
My mother-in-law spent 4 and a half years at Alfriston Court Care Home. She has severe mobility issues and was quite an anxious person resulting in her not being able to cope at home. Alfriston Court welcomed her, made her feel secure and restored her confidence. She was genuinely happy at Alfriston Court and loved all the staff. She took part in the activities provided and was especially fond of the art classes. I can't recommend the staff highly enough. The facilities and the setting were fantastic.
27 February 2023
My mother was admitted to Alfriston Court Care Home originally for respite care but ended up as permanent. Mum was well looked after, had a lovely room, the staff were amazing and it was well run. She particularly enjoyed the activities, especially the art. She was extremely fond of all the staff and we are truly grateful for such a comforting, secure and happy place to end her days.
08 February 2023
Alfriston's care for my Nana has been beyond amazing. They were with her throughout her final years and even in her final days they were by her side non-stop. The care they provided was excellent and I could not imagine any better service to look after your loved one. Thank you Alfriston Court Care Home and thank you to the amazing staff.
Latest Reviews for Alfriston Court Care Home
22 January 2025
We have used Alfriston Court Care Home for two weeks of respite this year and on both occasions, we have been delighted with the care and attention our mother receives. It is a beautiful building which is being carefully and creatively transformed into a high-quality care home. We take our mother out every afternoon so cannot comment on the activities.
15 November 2024
I was invited to meet the charming manager over coffee and shown a couple of rooms. From the moment I arrived for respite care post surgery I was made to feel special. Nothing was too much trouble for each member of staff, many of whom had interesting stories to exchange. Food was delicious and flexible according to our preferences. Residents are treated with kindness and affection. The whole atmosphere being one of happiness.
05 November 2024
Although my wife only spent 10 weeks in Alfriston Court Care Home before she sadly passed away I would highly recommend it. I only have praise for the nursing staff as well as the carers. On my daily visits, the atmosphere was always very friendly and welcoming. I could not have wished for a better end to her life.
09 October 2024
Positive and caring and hospitable atmosphere throughout. Very helpful administration staff. Good nursing care. Good and kind daily care. Very clean facilities. Good home cooking. Good accommodation; cleaned daily; comfortable bed. I was in the final two weeks of a four-week convalescent period after a back operation. Everything I experienced at Alfriston Court went a long way in aiding my recovery and confidence during an uncertain time. I will recommend Alfriston Court.
17 September 2024
In evaluating Alfriston Court Care Home I have to say that I have no personal experience of other homes. I did, however, spend a lot of time visiting others in the area before arranging for my wife to become a resident. Unfortunately, the extent of my wife's physical as well as mental disabilities is such that she is unable to take advantage of many of the activities, she is unable to use the well equipped bathroom en suite to her room, and she is unable to eat normal meals. That said, I am very grateful that a place became available for my wife at Alfriston Court when she needed it and I am very pleased with the way she has been looked after. The home has a friendly, homely atmosphere, my wife's room is very pleasant, with beautiful views - in fact the surroundings are a major attraction. All of the staff, and not just the carers, are welcoming and caring and go out of their way to be helpful. The recent change of ownership has resulted in a number of real improvements to the building.
17 May 2024
My experience when I visit my sister is very positive, although I can't get there as often as I would like. The staff know me, or of me, and always offer and bring tea or coffee which is so nice for my sister as it is what she would have done at home. There are frequent activities which she enjoys and there are meetings from time to time at which residents are encouraged to make any comments or suggestions they may have. Her room is comfortable with a clean and bright bathroom/loo. She has her own pictures and could bring pieces of her own furniture. The main sitting and dining areas are really pleasant to be in - quiet and attractive. My sister loves to be outside on the easily accessible terrace, in the good weather, the surroundings are particularly lovely. I have no personal experience of the food, though my sister says it is good. Similarly, I can't give a opinion on 'management' or 'value'. However, I can say that I enjoy my visits to my sister because she is comfortable and happy and I appreciate the welcoming and friendly atmosphere and staff.
09 May 2024
My mum has been a resident here since the end of January 2024, and I can honestly say, hand on heart that it is truly a special place. Not just its beautiful surroundings within the national park, affording the stunning views from many of the rooms and social areas. The home too has undergone extensive refurbishment throughout by the new owners. They have respected the history and architecture of the building while providing a comfortable ‘home’ for the residents and their visitors. More importantly to mention is the holistic approach taken with each resident and their families. Having been a nurse myself for 20 years, I recognise the exemplary quality of the nursing care, which is managed by one member of staff in particular. She leads one of the most dedicated and caring teams I’ve had the pleasure to know. All the staff, from the chefs, the maintenance team, the laundry and cleaning team all know each resident by name. The activity team are amazing too, thank you all.
29 April 2024
My aunt resided 14 months here, she enjoyed a beautiful room with a picturesque view. From my initial visit, I felt happy and comfortable with the property and the staff. My numerous questions were answered promptly. She received excellent care, we were regularly updated on her health status, and we were promptly contacted when there were any areas of concern. The staff made sincere efforts to engage her in activities aligned with her interests, while also respecting her need for privacy during moments of personal reflection. Special occasions and holidays were celebrated with enthusiasm. Despite a change in ownership, there was no compromise in the quality of care. Positive cosmetic changes were visible, but the standard of care remained consistent. During our weekly visits, we were always greeted warmly, and any enquiries or requests made over the phone were promptly addressed. We are delighted that we chose Alfriston Court.
07 February 2024
Overall we are very happy with the care provided by Alfriston Court Care Home. The staff who we have contact with are all very caring and helpful. Special mention should go to the Nursing Lead and Activities Coordinator who is very professional and dedicated, however, all staff should be commended for their hard work and kindness.
29 January 2024
My mum has a nice big room, she is bed bound and has to be hoisted in and out. She goes downstairs for lunch most days. The dining room is big and looks out onto the South Downs. The food is good, all over Xmas, families were welcomed to have lunch together with their resident. I mostly visit once a week and I find a warm welcome. As an only child with a very close relationship to my mum, I feel heard by all the carers, nurses, manager, kitchen and laundry staff. My Mum is a very anxious and traumatised person, and particularly at night she can be shouting and very upset. We have all dealt with this together as a team. She’s been in the home since April 2023, and has settled in well. The activity staff are really wonderful. I can see that Mum is sincerely cared for and loved. It was hard for us to find a home for Mum and I am very happy she’s there. It’s the best home for her at this point in her life. If the weather’s ok we can go out onto the patio and today (5/01/24) it was glorious, Mum loved it.
22 January 2024
Alfriston Court sits in a valley of green with a silver ribbon of a river. This view can be seen every day from the dining room, in the summer from the outside veranda. The staff are a good team, giving attention when needed. Many of them have worked at Alfriston Court for some time, familiar faces are a comfort to the residents. Each room is decorated to the choice of the resident. A home from home. The entertainment team are entertaining, not a 'virtual event' gets by without their notice. Tableside or bedside, they are there!
18 January 2024
Cannot recommend higher. Every experience on every visit was excellent. The care team were just lovely even when my dad was not feeling his best. The care given to the family in his final days was also noteworthy. If I ever need to go into care, I want to come here. The food and activity below are very specific to my dad's situation and determined by him.
12 January 2024
A friendly and caring environment that appears to be well run. There are many activities for those who wish to join in. The meals are wholesome and freshly prepared by the chef from separate ingredients. The standard of nursing and care is excellent. Residents are treated with dignity and respect in a friendly and attentive manner.
12 January 2024
I am pleased my brother is in Alfriston Court Care Home. I had good reports and I was not disappointed. He seems very happy there. My only disappointment is the car park. I know Alfriston Court Care Home is remote but an awful lot of staff park in the main car park and it is awkward to park when visiting. The entrance needs to be looked at.
06 October 2023
My mother was a resident in Alfriston Court Care Home from 2019-2023. She was very happy there and regarded the carers and other staff as her friends. I was a frequent visitor and never failed to be impressed by the standard of care, the attention to detail and the friendliness of the staff. I always got a cup of tea and a biscuit too! I would not hesitate to recommend this nursing home to anyone.
25 September 2023
My mum was always treated with the utmost kindness and respect. In the seven years she stayed at Alfriston Court Care Home, she never once asked me to take her home.
22 September 2023
My father moved to Alfriston Court Care Home after a stay in hospital and a rehabilitation centre following a stroke. He was almost completely bedbound, confused and in very low spirits. Since he has been there, Dad has been very well looked after, all of the staff are very kind and caring as well as respectful to him and his wishes. The senior staff have also helped us, keeping us informed and talking to us to find out about Dad and his foibles in order to work out the best way to approach helping him. Dad has all along found it difficult to be so dependent but in recent weeks, his mood has improved and he is much more engaged and positive. While he is still bedbound we are hoping he might become a bit more active and even eventually be able to enjoy more of the facilities the home offers. We are very thankful that we found such a lovely place for him and grateful for the care they are all giving him.
18 September 2023
My mother-in-law spent 4 and a half years at Alfriston Court Care Home. She has severe mobility issues and was quite an anxious person resulting in her not being able to cope at home. Alfriston Court welcomed her, made her feel secure and restored her confidence. She was genuinely happy at Alfriston Court and loved all the staff. She took part in the activities provided and was especially fond of the art classes. I can't recommend the staff highly enough. The facilities and the setting were fantastic.
27 February 2023
My mother was admitted to Alfriston Court Care Home originally for respite care but ended up as permanent. Mum was well looked after, had a lovely room, the staff were amazing and it was well run. She particularly enjoyed the activities, especially the art. She was extremely fond of all the staff and we are truly grateful for such a comforting, secure and happy place to end her days.
08 February 2023
Alfriston's care for my Nana has been beyond amazing. They were with her throughout her final years and even in her final days they were by her side non-stop. The care they provided was excellent and I could not imagine any better service to look after your loved one. Thank you Alfriston Court Care Home and thank you to the amazing staff.