Submit a Review for Ashlodge Care Home
83/85 Cantelupe Road, Bexhill-on-Sea, TN40 1PP
View Full Details of Ashlodge Care HomeLatest Reviews for Ashlodge Care Home
21 March 2024
My mum moved here from another care home, and the difference is amazing. The home is clean and welcoming and always smells fresh. Mum's room and bathroom are kept spotless. Residents dine in the dining room, which is like a guest house dining room, rather than an institutional one and the food is excellent home-cooked fare, and plentiful! Mum is kept clean and her hair and make-up, nails etc.(which was always important to her) are always done. The staff are kind, caring and friendly (both to residents and visitors) and treat my mum with compassion, even when her behaviour can be challenging. When I visit it always seems very calm, and the residents appear happy. I feel reassured that Mum is being well looked after and would certainly recommend Ashlodge if you are looking for somewhere for your loved one.
12 March 2024
All the staff are friendly and helpful. If we have any concerns they are happy to help.
19 October 2023
My mother has been very well looked after by all the staff. They are very caring, kind and friendly, also whenever family have wanted to visit they always accommodate, nothing is too much trouble. Manageress is very good.
15 October 2020
My husband is very happy at Ashlodge and particularly enjoys the food, which I, also have enjoyed when I stayed there several years ago. The rooms at that time were very comfortable, and I am sure, as the home is still under the same management, that they are still of the same standard. As a frequent visitor to my husband, I am always welcomed by the staff, who are friendly and pleasant. The care at the home is extremely good - I have so far met my husband in the pleasant garden as we have been enjoying good weather, and I am always given refreshments which I enjoy. We were delighted that we could get him here.
08 July 2020
I visited Ashlodge looking for a residential home for my mother, initially for respite care. As soon as I walked in, I knew this was the home for Mum. The staff were very kind and cheerful with lots of interaction with residents. Several staff were cleaning two rooms and doing a very thorough job. Mum was reviewed for her to take a room, this included her medical history, medical requirements, food likes and dislikes, mobility etc. We were given permission to make her room as homely as we liked which was lovely. Mum was well cared for, always clean and well-fed, the care provided was excellent - including night care. We were kept informed of any concerns and medical attention sought from her GP when applicable. I did not see the activities but my father and brother did, and both said they were good and Mum enjoyed them. I cannot praise the staff/home enough and had Mum been able to return after a short spell in hospital, that's where she would have gone.
29 November 2018
I would like to thank all the staff for looking after my mother so professionally in her stay with you. You treated her with such kindness and kept her dignity throughout her last days which means a great deal to myself and all my family. I would like to thank you all from the bottom of my heart and keep up the outstanding work you do.
25 July 2018
Staff are very caring, helpful and the care home is very clean and tidy. I would recommend this home to anyone. Full marks and well done.
15 September 2017
From day one of my mother going into Ashlodge, the staff were caring and attentive. There is a warm welcome into a clean homely home. My mother's health improved and some of her personality returned. Nothing appears to be too much for the staff. They do their jobs with genuine care, respecting the patient's dignity. Ashlodge is first class.
13 September 2017
I'm very happy with the care my mum receives from Ashlodge.
01 September 2017
The staff look after me very well and are always very pleasant even in extra busy times and have always shown much respect towards me.
02 August 2017
I came to Ashlodge following 3 months in hospital with a very serious illness. I have been well looked after; diet, medication, observations etc and I have regained my health and physical fitness/characteristics to a large extent. The staff are very approachable with that necessary combination of courtesy, professionalism, friendliness and humour. Interaction excellent.
07 September 2016
The manager is "excellent" in caring for my mother constant checking tablets, water infections, hospital appointments and keeps me informed at all times on how mum is doing (very happy with this). My experience of all the staff are friendly and caring and always greeted with a smile. They take good care of her appearance and wellbeing. There have been some staff changes but they seem to fit in well.
06 November 2015
I went to this home for three days after a hernia operation. The care and support I received was excellently. The atmosphere with the staff was very relaxing. They were cheerful extremely kind. I would recommend it all highly.
02 October 2015
My Aunt has had the best care and has been very happy in the care home. For the past eight months my father has been terminally ill and has needed constant care at home and I and my family have not been able to spend any time with my aunt but the staff at Ash Lodge have been brilliant in looking after her in our absence and we have been very grateful.
Latest Reviews for Ashlodge Care Home
21 March 2024
My mum moved here from another care home, and the difference is amazing. The home is clean and welcoming and always smells fresh. Mum's room and bathroom are kept spotless. Residents dine in the dining room, which is like a guest house dining room, rather than an institutional one and the food is excellent home-cooked fare, and plentiful! Mum is kept clean and her hair and make-up, nails etc.(which was always important to her) are always done. The staff are kind, caring and friendly (both to residents and visitors) and treat my mum with compassion, even when her behaviour can be challenging. When I visit it always seems very calm, and the residents appear happy. I feel reassured that Mum is being well looked after and would certainly recommend Ashlodge if you are looking for somewhere for your loved one.
12 March 2024
All the staff are friendly and helpful. If we have any concerns they are happy to help.
19 October 2023
My mother has been very well looked after by all the staff. They are very caring, kind and friendly, also whenever family have wanted to visit they always accommodate, nothing is too much trouble. Manageress is very good.
15 October 2020
My husband is very happy at Ashlodge and particularly enjoys the food, which I, also have enjoyed when I stayed there several years ago. The rooms at that time were very comfortable, and I am sure, as the home is still under the same management, that they are still of the same standard. As a frequent visitor to my husband, I am always welcomed by the staff, who are friendly and pleasant. The care at the home is extremely good - I have so far met my husband in the pleasant garden as we have been enjoying good weather, and I am always given refreshments which I enjoy. We were delighted that we could get him here.
08 July 2020
I visited Ashlodge looking for a residential home for my mother, initially for respite care. As soon as I walked in, I knew this was the home for Mum. The staff were very kind and cheerful with lots of interaction with residents. Several staff were cleaning two rooms and doing a very thorough job. Mum was reviewed for her to take a room, this included her medical history, medical requirements, food likes and dislikes, mobility etc. We were given permission to make her room as homely as we liked which was lovely. Mum was well cared for, always clean and well-fed, the care provided was excellent - including night care. We were kept informed of any concerns and medical attention sought from her GP when applicable. I did not see the activities but my father and brother did, and both said they were good and Mum enjoyed them. I cannot praise the staff/home enough and had Mum been able to return after a short spell in hospital, that's where she would have gone.
29 November 2018
I would like to thank all the staff for looking after my mother so professionally in her stay with you. You treated her with such kindness and kept her dignity throughout her last days which means a great deal to myself and all my family. I would like to thank you all from the bottom of my heart and keep up the outstanding work you do.
25 July 2018
Staff are very caring, helpful and the care home is very clean and tidy. I would recommend this home to anyone. Full marks and well done.
15 September 2017
From day one of my mother going into Ashlodge, the staff were caring and attentive. There is a warm welcome into a clean homely home. My mother's health improved and some of her personality returned. Nothing appears to be too much for the staff. They do their jobs with genuine care, respecting the patient's dignity. Ashlodge is first class.
13 September 2017
I'm very happy with the care my mum receives from Ashlodge.
01 September 2017
The staff look after me very well and are always very pleasant even in extra busy times and have always shown much respect towards me.
02 August 2017
I came to Ashlodge following 3 months in hospital with a very serious illness. I have been well looked after; diet, medication, observations etc and I have regained my health and physical fitness/characteristics to a large extent. The staff are very approachable with that necessary combination of courtesy, professionalism, friendliness and humour. Interaction excellent.
07 September 2016
The manager is "excellent" in caring for my mother constant checking tablets, water infections, hospital appointments and keeps me informed at all times on how mum is doing (very happy with this). My experience of all the staff are friendly and caring and always greeted with a smile. They take good care of her appearance and wellbeing. There have been some staff changes but they seem to fit in well.
06 November 2015
I went to this home for three days after a hernia operation. The care and support I received was excellently. The atmosphere with the staff was very relaxing. They were cheerful extremely kind. I would recommend it all highly.
02 October 2015
My Aunt has had the best care and has been very happy in the care home. For the past eight months my father has been terminally ill and has needed constant care at home and I and my family have not been able to spend any time with my aunt but the staff at Ash Lodge have been brilliant in looking after her in our absence and we have been very grateful.