Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Chase

stars
stars 19 November 2024
I found the care given to my colleague was excellent in every respect - the staff and management understood and dealt very proactively with his needs until his demise - he said to me on many occasions that he was glad he was in such a friendly and caring home and he never had anything to complain about - thank you very much from a friend of the resident.
Review from A K (Friend of Resident/Service User)
stars
stars 05 November 2024
The most welcoming, caring home I have been to. All the staff are lovely and brilliant with the residents. It is a warm and friendly environment. The home provides brilliant activities for the residents, last week there was the most fantastic singer when I arrived. They celebrate everyone's birthdays with parties and it is genuinely like a family. Me and my daughter love sitting in the lounge with everyone, the staff and other residents fully engage her and we always feel very welcome. Highly recommend!
Review from Catherine S (Daughter of Resident/Service User)