Submit a Review for Crest House Care Home
6-8 St Matthews Road, St Leonards-on-Sea, TN38 0TN
View Full Details of Crest House Care HomeLatest Reviews for Crest House Care Home
24 October 2024
I have left reviews in previous years, all finding Crest House Care Home to be an excellent care home for my 97 year old aunt, who sadly passed away this month, at Crest House. She had been a resident since spring 2019. I just wanted to leave a final review, endorsing my previous praise for the care home and staff. My aunt could not have been in better hands. I have no hesitation in recommending Crest House as a homely establishment, staffed by kind, professional people, who treated my beloved aunt with dignity and compassion.
12 August 2024
The staff at Crest House have been absolutely marvellous! My father became a resident in late January and ever since then he has always said how happy he is there and how well he is looked after. Nothing is ever too much trouble and the staff are always friendly and welcoming when I visit. As well as this, Crest House is always immaculately kept, the quality of the food is superb, and I'm always seeing that many different activities are arranged to keep everyone active and entertained. I'd have no hesitation in highly recommending Crest House to anyone who is in need of their top-class care and support.
06 August 2024
Good.
06 August 2024
I like the idea of it.
06 August 2024
I feel better that my Mum is here. They look after her day and night. The staff are all lovely.
16 November 2023
My mother has been residing at Crest House for a few months. I cannot recommend the home enough. The staff are brilliant and the home feels like a home rather than a clinical establishment. I did visit a few and Crest House ticked all my boxes for mym mother's care and welfare.
22 August 2023
At my time visiting my friend at Crest House the staff were very kind and helpful. They even seated me and my friend in one of their lovely conservatories where they gave us a cup of tea each and a biscuit or two. My friend always has a hot meal every day, seated in the newly decorated dining room and can make friends over dinner. My friend has got a very modernised room with a great view overlooking Hastings with the hill tops in the background. Overall I am writing this review because I, and my friend who lives there, are very happy with the level of care that is provided and the friendly staff and management.
16 August 2023
Our mum was a resident at Crest House for one year. She unfortunately suffered from dementia, resulting in eating problems and although usually happy, was very stubborn and if she didn't want to do something she wouldn't do it. The care, gentle kindness, support and encouragement were second to none. She had a lovely ground floor room. She was fully mobile, so able to join in with the daily activities, especially the music and dancing. The thought given to encouraging residents to enjoy the things they like best was, again, second to none. There is a beautiful residential garden across the road, which she spent many hours enjoying. Crest House is a small, homely, loving environment. We, the family, are so grateful Mum was there, especially during the last month of her life, they looked after her so tenderly with love, dedication and expertise and went above and beyond (holding her hand and singing her favourite song to her) and I have absolutely no hesitation in recommending this lovely home.
04 August 2023
Words alone can't describe my latest stay here. All the staff were lovely, from the lady manager and her lovely assistant through to all the carers - day and night, not forgetting kitchen staff/carers, and that is what they all do - care. As this was my second visit for respite everyone including the residents I met last year treated me with love and as if I was a permanent resident. Thank you everyone.
06 June 2023
My father is very happy at Crest House. The manager is absolutely wonderful and her team has made my dad feel so well looked after. It's a beautiful clean home, with a great social programme, he is always trying new things, even still life drawing. We were always worrying about his weight, but he loves the food and the chef has always catered to some of his fussier requests. We couldn't recommend the home more highly.
19 April 2023
Very nice.
19 April 2023
Very happy with all services.
19 July 2022
All the staff were caring, helpful and kind. Nothing was too much trouble for them. Food was varied, plentiful and delicious. Room was bright, comfortable and clean. The ten days I spent there was a very pleasant experience and I would not hesitate to recommend the home to anyone else.
13 July 2022
Before entering Crest House Care Home, a friend (who recommended Crest House) said it was like a five-star hotel. Very true. All the staff were unbelievably helpful. I never once felt any embarrassment when they attended to my personal needs. The catering was very good, thank you. I can't think of any way to fault the place or staff. Entertainers and exercise visitors were very good. I would not hesitate to use Crest House in the future.
27 May 2022
I visited Crest House Care Home on a weekly basis for almost a year. I cannot commend the staff highly enough. They were attentive, kind and always enthusiastic! The care my mother received was second to none and they were as thoughtful with her family as they were with her as a resident. Covid was a trying time for everyone but you still got a smile whenever the door was opened....even if you couldn't see it properly you could hear it in their voice and see it in their eyes. It was always scrupulously clean throughout and all the residents were happy. I can honestly say my mother could not have been in a better place.
17 April 2022
On behalf of my wife I could not have asked for better care. She had her problems, especially her hearing and restlessness, but your staff were brilliant. All good wishes for the future.
08 February 2022
Visited at Christmas time and such a lovely atmosphere in the home. Entertainment was provided all behind the safety screen and socially distanced with carols and everyone was joining in! Staff always friendly and welcoming and take time even just to say hello. Such a lovely home from home in very difficult times for everyone - they are a real credit to the care industry.
01 February 2022
I really like living at Crest House Care Home, I came for eleven days respite and decided this is where I want to live permanently! The staff and management are most helpful and attend to all wants when needed. I enjoy the activities, we are always kept entertained. The home is always clean and tidy, the cleaning staff are fantastic. I also really enjoy the food, the kitchen staff are very kind and cater to all likes and dislikes. I can not fault any of the staff, they really are amazing and make this house a home. And the management are absolutely faultless, they're really lovely ladies. I would recommend this home to absolutely anyone.
31 January 2022
My mother has been cared for at the Crest House Care Home for almost seven years. During this time she has benefitted from the combined care and attention of all the staff. It has become her home where she feels safe and protected. Her health needs are taken care of which is of primary importance. However, she has thrived (as much as she's able) as a result of the social programmes the staff members provide. I have been kept informed of any changes that Mum has experienced which is very reassuring. Any time I've wanted to talk to Mum, video call or visit the staff have always been accomodating. I have been both grateful and impressed at the efforts made at keeping their residents safe through the Covid pandemic. I would recommend the Crest to anyone considering residential care in any capacity.
27 January 2022
I visit my friend regularly at the care home and she is always happy and contented. The staff are great and have so much interaction with the residents. The home is clean, tidy and they put so much effort into the care they give all their residents. I hope if I ever need to go into a home that I can choose to come here.
Latest Reviews for Crest House Care Home
24 October 2024
I have left reviews in previous years, all finding Crest House Care Home to be an excellent care home for my 97 year old aunt, who sadly passed away this month, at Crest House. She had been a resident since spring 2019. I just wanted to leave a final review, endorsing my previous praise for the care home and staff. My aunt could not have been in better hands. I have no hesitation in recommending Crest House as a homely establishment, staffed by kind, professional people, who treated my beloved aunt with dignity and compassion.
12 August 2024
The staff at Crest House have been absolutely marvellous! My father became a resident in late January and ever since then he has always said how happy he is there and how well he is looked after. Nothing is ever too much trouble and the staff are always friendly and welcoming when I visit. As well as this, Crest House is always immaculately kept, the quality of the food is superb, and I'm always seeing that many different activities are arranged to keep everyone active and entertained. I'd have no hesitation in highly recommending Crest House to anyone who is in need of their top-class care and support.
06 August 2024
Good.
06 August 2024
I like the idea of it.
06 August 2024
I feel better that my Mum is here. They look after her day and night. The staff are all lovely.
16 November 2023
My mother has been residing at Crest House for a few months. I cannot recommend the home enough. The staff are brilliant and the home feels like a home rather than a clinical establishment. I did visit a few and Crest House ticked all my boxes for mym mother's care and welfare.
22 August 2023
At my time visiting my friend at Crest House the staff were very kind and helpful. They even seated me and my friend in one of their lovely conservatories where they gave us a cup of tea each and a biscuit or two. My friend always has a hot meal every day, seated in the newly decorated dining room and can make friends over dinner. My friend has got a very modernised room with a great view overlooking Hastings with the hill tops in the background. Overall I am writing this review because I, and my friend who lives there, are very happy with the level of care that is provided and the friendly staff and management.
16 August 2023
Our mum was a resident at Crest House for one year. She unfortunately suffered from dementia, resulting in eating problems and although usually happy, was very stubborn and if she didn't want to do something she wouldn't do it. The care, gentle kindness, support and encouragement were second to none. She had a lovely ground floor room. She was fully mobile, so able to join in with the daily activities, especially the music and dancing. The thought given to encouraging residents to enjoy the things they like best was, again, second to none. There is a beautiful residential garden across the road, which she spent many hours enjoying. Crest House is a small, homely, loving environment. We, the family, are so grateful Mum was there, especially during the last month of her life, they looked after her so tenderly with love, dedication and expertise and went above and beyond (holding her hand and singing her favourite song to her) and I have absolutely no hesitation in recommending this lovely home.
04 August 2023
Words alone can't describe my latest stay here. All the staff were lovely, from the lady manager and her lovely assistant through to all the carers - day and night, not forgetting kitchen staff/carers, and that is what they all do - care. As this was my second visit for respite everyone including the residents I met last year treated me with love and as if I was a permanent resident. Thank you everyone.
06 June 2023
My father is very happy at Crest House. The manager is absolutely wonderful and her team has made my dad feel so well looked after. It's a beautiful clean home, with a great social programme, he is always trying new things, even still life drawing. We were always worrying about his weight, but he loves the food and the chef has always catered to some of his fussier requests. We couldn't recommend the home more highly.
19 April 2023
Very nice.
19 April 2023
Very happy with all services.
19 July 2022
All the staff were caring, helpful and kind. Nothing was too much trouble for them. Food was varied, plentiful and delicious. Room was bright, comfortable and clean. The ten days I spent there was a very pleasant experience and I would not hesitate to recommend the home to anyone else.
13 July 2022
Before entering Crest House Care Home, a friend (who recommended Crest House) said it was like a five-star hotel. Very true. All the staff were unbelievably helpful. I never once felt any embarrassment when they attended to my personal needs. The catering was very good, thank you. I can't think of any way to fault the place or staff. Entertainers and exercise visitors were very good. I would not hesitate to use Crest House in the future.
27 May 2022
I visited Crest House Care Home on a weekly basis for almost a year. I cannot commend the staff highly enough. They were attentive, kind and always enthusiastic! The care my mother received was second to none and they were as thoughtful with her family as they were with her as a resident. Covid was a trying time for everyone but you still got a smile whenever the door was opened....even if you couldn't see it properly you could hear it in their voice and see it in their eyes. It was always scrupulously clean throughout and all the residents were happy. I can honestly say my mother could not have been in a better place.
17 April 2022
On behalf of my wife I could not have asked for better care. She had her problems, especially her hearing and restlessness, but your staff were brilliant. All good wishes for the future.
08 February 2022
Visited at Christmas time and such a lovely atmosphere in the home. Entertainment was provided all behind the safety screen and socially distanced with carols and everyone was joining in! Staff always friendly and welcoming and take time even just to say hello. Such a lovely home from home in very difficult times for everyone - they are a real credit to the care industry.
01 February 2022
I really like living at Crest House Care Home, I came for eleven days respite and decided this is where I want to live permanently! The staff and management are most helpful and attend to all wants when needed. I enjoy the activities, we are always kept entertained. The home is always clean and tidy, the cleaning staff are fantastic. I also really enjoy the food, the kitchen staff are very kind and cater to all likes and dislikes. I can not fault any of the staff, they really are amazing and make this house a home. And the management are absolutely faultless, they're really lovely ladies. I would recommend this home to absolutely anyone.
31 January 2022
My mother has been cared for at the Crest House Care Home for almost seven years. During this time she has benefitted from the combined care and attention of all the staff. It has become her home where she feels safe and protected. Her health needs are taken care of which is of primary importance. However, she has thrived (as much as she's able) as a result of the social programmes the staff members provide. I have been kept informed of any changes that Mum has experienced which is very reassuring. Any time I've wanted to talk to Mum, video call or visit the staff have always been accomodating. I have been both grateful and impressed at the efforts made at keeping their residents safe through the Covid pandemic. I would recommend the Crest to anyone considering residential care in any capacity.
27 January 2022
I visit my friend regularly at the care home and she is always happy and contented. The staff are great and have so much interaction with the residents. The home is clean, tidy and they put so much effort into the care they give all their residents. I hope if I ever need to go into a home that I can choose to come here.