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Croft Road, Crowborough, TN6 1HA
View Full Details of Dalling HouseLatest Reviews for Dalling House
24 January 2025
My mother has been a resident at Dalling House for five months, she has settled in extremely well. The staff have been amazing with my mum, they give her all the care and attention that she needs. I have always been informed of any problems relating to her health. I was worried about how my mum would settle into a care home environment and i can honestly say they made her feel at home from day one. Its a small care home with a homely feel, the food is home cooked, my mum always mentions how nice it is! They have activities through the week for all residents to participate and even a staff member paints her nails. Thank you all for all your care and support.
13 January 2025
My mother-in-law is very happy and well cared for. The staff are attentive and kind. We are always made to feel welcome when we visit. They keep my wife fully informed of any changes that may occur. The food is good and appetising.
10 January 2025
My father suffers from dementia and had recently lost his wife and initially went into Dalling House for respite care after an operation. He was very reluctant to go but after his operation needed 24 hour care. The team was excellent with him, showing him compassion and understanding sitting with him and talking to him about his wife and life. After six weeks, he sadly could not remember his home and wanted to remain at Dalling House. Dad has been at Dalling House for just over a year and is really enjoying life, the twinkle in his eye is back and it's incredible to see his cheeky grin return. He has a couple of favourites, but all the team are amazing. I am reassured to know that dad is safe and well looked cared for. Thank you!
22 January 2024
I needed to find a suitable local care home for my elderly sister who we had looked after in our own house for the last four and a half years. I wanted somewhere which was homely, not too large and where the residents were treated as people, not numbers, in a friendly environment. We checked out Dalling House and were delighted to find that it ticked all of our boxes. The staff are very helpful and accommodating, and my sister’s room is just right for her and she has her own furniture and bed, which makes her feel at home. The facilities are perfectly adequate for her needs and a doctor visits regularly so we know she is in good hands. Her room is always clean and tidy when we visit and she enjoys a choice of food. We are very happy with Dalling House.
28 September 2023
My mother spent two years at Dalling House, until she recently passed away. We always found the staff helpful and friendly. We were always kept informed of any problems relating to Mum’s health etc. Being a small care home, it always had a homely atmosphere.
28 September 2023
It is the first time I've ever had to organise some respite care for my mum. I've always looked after my mum myself. The care, love, support they given to Mum in just the 24 hours she's been there has been incredible! The amazing team run that little home beautifully. I've actually had some quality time visiting Mum tonight, she looked so cozy and comfortable, well fed, clean and relaxed. She's made friends which is lovely. Thank you so much everyone. You are a wonderful team and having worked in several nursing homes, hospitals and private practices, I couldn't recommend you enough.
28 September 2023
I found the resident care staff very helpful when arranging to get my mother ready and on time, so that I could take her out in the afternoons. The care staff are also very helpful at addressing any issues or requirements that need to be dealt with. I was also very grateful for a staff member to walk my mother to the local community hospital in a wheelchair to have an X-ray.
13 January 2023
My 83-year-old sister-in-law has regular respite breaks about every 10 weeks and really enjoys her stays. She now looks forward to going and has built a good relationship with the staff who are all lovely and friendly. She enjoys the home-cooked food and always a choice if main meal not for you. Being a smaller home it is more homely which suits my sister-in-law well. The home also provides some activities for the residents giving them a break in routine and again seems to be enjoyed by those who can partake. The owner is also extremely helpful and does her best to facilitate the regular respite dates which we really appreciate as it gives us some time for ourselves. We will continue to book the respite breaks and gives us peace of mind to know my sister-in-law is well cared for. Thank you to all of you for your professional and caring support.
31 January 2022
My dad needed respite care after suffering a stroke, his aim was to always return to his own home. The Dalling House owner and all her staff have been so very friendly, caring, helpful and supportive for this to happen. I can’t thank them enough.
27 January 2022
My mother has recently stayed at Dalling House for care while we were on holiday. From the moment we arrived, we were welcomed by kind, friendly staff, which straight away, put our minds at ease that she would be well looked after. There is a lovely, homely atmosphere. We were very happy with her bedroom and facilities. We have booked my mother in for more respite care later on in the year.
01 September 2021
I was very worried about my wife going into care but all the staff at Dalling House have been outstanding. My wife loves it there and is very happy.
01 September 2021
I found it very difficult to let go and trust anyone to look after my 89-year-old mum that needs 24-hour care. I cannot thank Dalling House highly enough for taking away all my pressure. The owner and her team are all so kind, caring and attentive. They literally are one big extended family and I trust them to look after my mum 100%. I would recommend Dalling House 100%. Thank you Dalling House.
01 September 2021
My mum moved into Dalling House in July as her dementia became worse and she needed 24-hour care. The manager and her staff cared for my mum in a most professional way. My mum was only there for five weeks as she passed away on Thursday 19th August due to her condition. I can’t thank the staff enough for the kindness we received as a family whilst our mum deteriorated. We would highly recommend Dalling House for their kind and professional handling. Thank you.
31 August 2021
My sister and I looked at many care homes for our mum, it’s not easy to find one that ticks all the boxes, but Dalling House definitely does, we’re extremely pleased and couldn’t be happier with the care and attention my mum has been getting from the very caring staff at Dalling House. My mum has dementia and is now immobile, it’s very comforting to know they are always there to attend to her needs, the facilities are excellent, as is the amazing home-cooked food, also good to know a GP and district nurse attend weekly. The staff and owner are really kind, nothing's too much trouble, overall, I would definitely recommend Dalling House!
04 June 2021
Very pleasant stay, well cared for, food very good, staff very attentive and kind. I was there for respite and wouldn't hesitate to stay at Dalling House again. I would have preferred a shower and did not take part in any activities by my own choice.
29 March 2021
My mother was very well cared for. On the times I visited my Mum, I found the staff were very professional and kind. Also, we were updated on a daily basis. We were also able to FaceTime and call Mum with the help from the wonderful staff . It felt so much like a home from home, the care my mother received. The personal touch my mother had was 1st class. I would highly recommend this family-run care home in the future. Thank you so much for looking after my mum.
16 March 2021
Couldn't fault the care given. Friendly, helpful staff. Always kept informed.
04 March 2021
I just wanted to place on record how happy my family and I are regarding Mum's placement at Dalling House. We know for a fact that Mum is so happy at Dalling and she enjoys all the activities and daily aspects of living there. Importantly she loves the food too. This is especially good because she has always been a fussy eater, but has nothing but praise for the meals at Dalling. The manager and all the staff have been wonderful to her ever since she arrived after being discharged from the hospital; Mum has nothing but gratitude to them for the thorough way in which they care for her. So thank you all at Dalling for looking after Mum in such a caring way. It is so reassuring and comforting for us, her family, to know that she is safe and being cared for in such a professional way.
23 February 2021
So very helpful and kept all the family up to date. Accommodating and my mother-in-law was very comfortable there. Staff are very friendly.
23 February 2021
My Mother has been in Dalling House for six months and I am very pleased with the care she is receiving. She is happy with her room and comfortable. The staff are extremely caring and are always very kind and work very hard. Because of lockdown, things have been a little restricted but that will pass.
Latest Reviews for Dalling House
24 January 2025
My mother has been a resident at Dalling House for five months, she has settled in extremely well. The staff have been amazing with my mum, they give her all the care and attention that she needs. I have always been informed of any problems relating to her health. I was worried about how my mum would settle into a care home environment and i can honestly say they made her feel at home from day one. Its a small care home with a homely feel, the food is home cooked, my mum always mentions how nice it is! They have activities through the week for all residents to participate and even a staff member paints her nails. Thank you all for all your care and support.
13 January 2025
My mother-in-law is very happy and well cared for. The staff are attentive and kind. We are always made to feel welcome when we visit. They keep my wife fully informed of any changes that may occur. The food is good and appetising.
10 January 2025
My father suffers from dementia and had recently lost his wife and initially went into Dalling House for respite care after an operation. He was very reluctant to go but after his operation needed 24 hour care. The team was excellent with him, showing him compassion and understanding sitting with him and talking to him about his wife and life. After six weeks, he sadly could not remember his home and wanted to remain at Dalling House. Dad has been at Dalling House for just over a year and is really enjoying life, the twinkle in his eye is back and it's incredible to see his cheeky grin return. He has a couple of favourites, but all the team are amazing. I am reassured to know that dad is safe and well looked cared for. Thank you!
22 January 2024
I needed to find a suitable local care home for my elderly sister who we had looked after in our own house for the last four and a half years. I wanted somewhere which was homely, not too large and where the residents were treated as people, not numbers, in a friendly environment. We checked out Dalling House and were delighted to find that it ticked all of our boxes. The staff are very helpful and accommodating, and my sister’s room is just right for her and she has her own furniture and bed, which makes her feel at home. The facilities are perfectly adequate for her needs and a doctor visits regularly so we know she is in good hands. Her room is always clean and tidy when we visit and she enjoys a choice of food. We are very happy with Dalling House.
28 September 2023
My mother spent two years at Dalling House, until she recently passed away. We always found the staff helpful and friendly. We were always kept informed of any problems relating to Mum’s health etc. Being a small care home, it always had a homely atmosphere.
28 September 2023
It is the first time I've ever had to organise some respite care for my mum. I've always looked after my mum myself. The care, love, support they given to Mum in just the 24 hours she's been there has been incredible! The amazing team run that little home beautifully. I've actually had some quality time visiting Mum tonight, she looked so cozy and comfortable, well fed, clean and relaxed. She's made friends which is lovely. Thank you so much everyone. You are a wonderful team and having worked in several nursing homes, hospitals and private practices, I couldn't recommend you enough.
28 September 2023
I found the resident care staff very helpful when arranging to get my mother ready and on time, so that I could take her out in the afternoons. The care staff are also very helpful at addressing any issues or requirements that need to be dealt with. I was also very grateful for a staff member to walk my mother to the local community hospital in a wheelchair to have an X-ray.
13 January 2023
My 83-year-old sister-in-law has regular respite breaks about every 10 weeks and really enjoys her stays. She now looks forward to going and has built a good relationship with the staff who are all lovely and friendly. She enjoys the home-cooked food and always a choice if main meal not for you. Being a smaller home it is more homely which suits my sister-in-law well. The home also provides some activities for the residents giving them a break in routine and again seems to be enjoyed by those who can partake. The owner is also extremely helpful and does her best to facilitate the regular respite dates which we really appreciate as it gives us some time for ourselves. We will continue to book the respite breaks and gives us peace of mind to know my sister-in-law is well cared for. Thank you to all of you for your professional and caring support.
31 January 2022
My dad needed respite care after suffering a stroke, his aim was to always return to his own home. The Dalling House owner and all her staff have been so very friendly, caring, helpful and supportive for this to happen. I can’t thank them enough.
27 January 2022
My mother has recently stayed at Dalling House for care while we were on holiday. From the moment we arrived, we were welcomed by kind, friendly staff, which straight away, put our minds at ease that she would be well looked after. There is a lovely, homely atmosphere. We were very happy with her bedroom and facilities. We have booked my mother in for more respite care later on in the year.
01 September 2021
I was very worried about my wife going into care but all the staff at Dalling House have been outstanding. My wife loves it there and is very happy.
01 September 2021
I found it very difficult to let go and trust anyone to look after my 89-year-old mum that needs 24-hour care. I cannot thank Dalling House highly enough for taking away all my pressure. The owner and her team are all so kind, caring and attentive. They literally are one big extended family and I trust them to look after my mum 100%. I would recommend Dalling House 100%. Thank you Dalling House.
01 September 2021
My mum moved into Dalling House in July as her dementia became worse and she needed 24-hour care. The manager and her staff cared for my mum in a most professional way. My mum was only there for five weeks as she passed away on Thursday 19th August due to her condition. I can’t thank the staff enough for the kindness we received as a family whilst our mum deteriorated. We would highly recommend Dalling House for their kind and professional handling. Thank you.
31 August 2021
My sister and I looked at many care homes for our mum, it’s not easy to find one that ticks all the boxes, but Dalling House definitely does, we’re extremely pleased and couldn’t be happier with the care and attention my mum has been getting from the very caring staff at Dalling House. My mum has dementia and is now immobile, it’s very comforting to know they are always there to attend to her needs, the facilities are excellent, as is the amazing home-cooked food, also good to know a GP and district nurse attend weekly. The staff and owner are really kind, nothing's too much trouble, overall, I would definitely recommend Dalling House!
04 June 2021
Very pleasant stay, well cared for, food very good, staff very attentive and kind. I was there for respite and wouldn't hesitate to stay at Dalling House again. I would have preferred a shower and did not take part in any activities by my own choice.
29 March 2021
My mother was very well cared for. On the times I visited my Mum, I found the staff were very professional and kind. Also, we were updated on a daily basis. We were also able to FaceTime and call Mum with the help from the wonderful staff . It felt so much like a home from home, the care my mother received. The personal touch my mother had was 1st class. I would highly recommend this family-run care home in the future. Thank you so much for looking after my mum.
16 March 2021
Couldn't fault the care given. Friendly, helpful staff. Always kept informed.
04 March 2021
I just wanted to place on record how happy my family and I are regarding Mum's placement at Dalling House. We know for a fact that Mum is so happy at Dalling and she enjoys all the activities and daily aspects of living there. Importantly she loves the food too. This is especially good because she has always been a fussy eater, but has nothing but praise for the meals at Dalling. The manager and all the staff have been wonderful to her ever since she arrived after being discharged from the hospital; Mum has nothing but gratitude to them for the thorough way in which they care for her. So thank you all at Dalling for looking after Mum in such a caring way. It is so reassuring and comforting for us, her family, to know that she is safe and being cared for in such a professional way.
23 February 2021
So very helpful and kept all the family up to date. Accommodating and my mother-in-law was very comfortable there. Staff are very friendly.
23 February 2021
My Mother has been in Dalling House for six months and I am very pleased with the care she is receiving. She is happy with her room and comfortable. The staff are extremely caring and are always very kind and work very hard. Because of lockdown, things have been a little restricted but that will pass.