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2 Grange Gardens, Blackwater Road, Eastbourne, BN20 7DE
View Full Details of Eastbourne GrangeLatest Reviews for Eastbourne Grange
23 August 2024
My overall experince of the staff of Eastbourne Grange was very positive. All of them had wonderful empathy and compassion for the inmates. I could not fault them.
02 November 2023
A lovely rest home. Friendly staff, the residents are always looking clean and happy and they are well looked after. My mum loves the activities, there’s always a staff member to help the residents. The rest home is nice and clean, and residents' clothes are always cleaned. The room is nice, and clean and has plenty of room.
11 August 2023
I have found care for three relatives or friends over recent years. This was the first time I have used Eastbourne Grange. I was super impressed by the lovely, kind and caring atmosphere at Eastbourne Grange. Accommodation is comfortable and clean. The food is well made. Medical help is professional and effective. But without a doubt, this care home's strengths come from the management and the lovely staff. My friend loved it here and I always felt happy that they were being looked after.
13 July 2023
I am very happy to write this review. As a long-standing resident, I have seen very many improvements over time. With good and stable management and an excellent and caring team, the home is well-run and has a peaceful and happy atmosphere, with excellent care. The food is freshly cooked, with very good choices, to meet all needs and by two very good and friendly cooks. The owner and manager always seeks to make any improvements possible. Thank you to everyone, your hard work does not go unrecognised!
26 April 2023
My mum has spent twenty one months in this care home. The staff and manager have been amazing in showing kindness, compassion, understanding and patience in caring for my mum. They have not only supported Mum, but have been there for our family. I can't thank them enough. The food is freshly cooked every day, there is a mid-morning drink and biscuit and tea and cake is offered in the afternoons. Activities are available without outsiders also offering entertainment.
23 September 2021
Wow! What a great, caring, happy team. Our whole experience, from the initial visit assessment and moving in, to day to day attention, management has been amazing. Mum has dementia but is still very active, so we were worried about her being able to continue to access her clubs and outings. But the whole team are on board to make sure she has had the least disruption possible, and we all feel she is at 'home from home'. She tells us about all the new people she has become friends with and chatting in the garden. 'I'm so lucky', in her words - and we feel the same. We've all landed on our feet after a tough 18-months. Thank you to the manager and Eastbourne Grange.
13 July 2021
My mother has been a resident of Eastbourne Grange care home for about one and a half years. I have always been very happy with the care she receives; it is always very clean and tidy, the food is home-cooked and good, my mother always enjoys it. A new manager has taken over, and it is even better than before; she always has time to talk to myself or my family and answer any concerns we have in a very friendly manner. All the staff are very friendly and polite. My mum recently turned 100-years-old; all the people at the home made it a great day. On behalf of myself and all my family, thank you.
17 June 2021
My mother has been a resident at Eastbourne Grange Care Home for almost 18 months. The quality of care she receives has always been excellent with home-cooked food that she loves and it is always spotlessly clean and always smelling fresh. Recently a new manager has taken over running the home and as you can imagine we, the family were more than a little worried that the care would slide. However how wrong we were to worry if anything the ambiance of the home is still wonderful, if not better. It is an exceptionally calm place with wonderful staff, most of whom are new to Eastbourne Grange since the new manager was appointed, and are wonderful caring people. Well done to you all! I would recommend Eastbourne Grange with honesty and with no doubts. I and my family are so pleased that my mum has a place there
05 June 2021
Mum had to go into a care home at very short notice following frequent falls in her sheltered housing apartment and recovery in hospital. I was given three care homes to visit and view. Eastbourne Grange was the first we viewed, completely unannounced, and was so pleased, we took a room for Mum immediately. My mum is still very independent, and the staff took great care in ensuring she settled in. Her care and treatment since that day, has been brilliant. All the staff are wonderful, and as I live some hours away, it is a great comfort and reassurance that my mum is getting such great care. I can't praise Eastbourne Grange enough.
05 June 2021
My mother has been a resident at this care home now for over six years and is happy and content with both the environment she lives in and the quality of the care she receives. My visits to the home are always made welcome by the staff, and I am hoping to meet with the newly appointed manager on my next visit. Like all care homes, they run on a tight budget, and if there is anything they could do more, it would be to provide more staff, although they cope very well. I am sure that this is typical of most care homes.
05 June 2021
Eastbourne Grange offers a home from home environment. The management and staff are very welcoming, friendly and always go the extra mile to make sure needs are met. I would definitely recommend Eastbourne Grange to friends or family who require respite care or even long term.
Latest Reviews for Eastbourne Grange
23 August 2024
My overall experince of the staff of Eastbourne Grange was very positive. All of them had wonderful empathy and compassion for the inmates. I could not fault them.
02 November 2023
A lovely rest home. Friendly staff, the residents are always looking clean and happy and they are well looked after. My mum loves the activities, there’s always a staff member to help the residents. The rest home is nice and clean, and residents' clothes are always cleaned. The room is nice, and clean and has plenty of room.
11 August 2023
I have found care for three relatives or friends over recent years. This was the first time I have used Eastbourne Grange. I was super impressed by the lovely, kind and caring atmosphere at Eastbourne Grange. Accommodation is comfortable and clean. The food is well made. Medical help is professional and effective. But without a doubt, this care home's strengths come from the management and the lovely staff. My friend loved it here and I always felt happy that they were being looked after.
13 July 2023
I am very happy to write this review. As a long-standing resident, I have seen very many improvements over time. With good and stable management and an excellent and caring team, the home is well-run and has a peaceful and happy atmosphere, with excellent care. The food is freshly cooked, with very good choices, to meet all needs and by two very good and friendly cooks. The owner and manager always seeks to make any improvements possible. Thank you to everyone, your hard work does not go unrecognised!
26 April 2023
My mum has spent twenty one months in this care home. The staff and manager have been amazing in showing kindness, compassion, understanding and patience in caring for my mum. They have not only supported Mum, but have been there for our family. I can't thank them enough. The food is freshly cooked every day, there is a mid-morning drink and biscuit and tea and cake is offered in the afternoons. Activities are available without outsiders also offering entertainment.
23 September 2021
Wow! What a great, caring, happy team. Our whole experience, from the initial visit assessment and moving in, to day to day attention, management has been amazing. Mum has dementia but is still very active, so we were worried about her being able to continue to access her clubs and outings. But the whole team are on board to make sure she has had the least disruption possible, and we all feel she is at 'home from home'. She tells us about all the new people she has become friends with and chatting in the garden. 'I'm so lucky', in her words - and we feel the same. We've all landed on our feet after a tough 18-months. Thank you to the manager and Eastbourne Grange.
13 July 2021
My mother has been a resident of Eastbourne Grange care home for about one and a half years. I have always been very happy with the care she receives; it is always very clean and tidy, the food is home-cooked and good, my mother always enjoys it. A new manager has taken over, and it is even better than before; she always has time to talk to myself or my family and answer any concerns we have in a very friendly manner. All the staff are very friendly and polite. My mum recently turned 100-years-old; all the people at the home made it a great day. On behalf of myself and all my family, thank you.
17 June 2021
My mother has been a resident at Eastbourne Grange Care Home for almost 18 months. The quality of care she receives has always been excellent with home-cooked food that she loves and it is always spotlessly clean and always smelling fresh. Recently a new manager has taken over running the home and as you can imagine we, the family were more than a little worried that the care would slide. However how wrong we were to worry if anything the ambiance of the home is still wonderful, if not better. It is an exceptionally calm place with wonderful staff, most of whom are new to Eastbourne Grange since the new manager was appointed, and are wonderful caring people. Well done to you all! I would recommend Eastbourne Grange with honesty and with no doubts. I and my family are so pleased that my mum has a place there
05 June 2021
Mum had to go into a care home at very short notice following frequent falls in her sheltered housing apartment and recovery in hospital. I was given three care homes to visit and view. Eastbourne Grange was the first we viewed, completely unannounced, and was so pleased, we took a room for Mum immediately. My mum is still very independent, and the staff took great care in ensuring she settled in. Her care and treatment since that day, has been brilliant. All the staff are wonderful, and as I live some hours away, it is a great comfort and reassurance that my mum is getting such great care. I can't praise Eastbourne Grange enough.
05 June 2021
My mother has been a resident at this care home now for over six years and is happy and content with both the environment she lives in and the quality of the care she receives. My visits to the home are always made welcome by the staff, and I am hoping to meet with the newly appointed manager on my next visit. Like all care homes, they run on a tight budget, and if there is anything they could do more, it would be to provide more staff, although they cope very well. I am sure that this is typical of most care homes.
05 June 2021
Eastbourne Grange offers a home from home environment. The management and staff are very welcoming, friendly and always go the extra mile to make sure needs are met. I would definitely recommend Eastbourne Grange to friends or family who require respite care or even long term.