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21 Prideaux Road, Eastbourne, BN21 2ND
View Full Details of Prideaux HouseLatest Reviews for Prideaux House
15 May 2024
All the staff are so amazing with everyone. Kind and caring and nothing is any trouble. Lots of activities daily.
08 May 2024
My friend has been here for over a year now, and her care has been fantastic. She is clean and tidy - her room is kept to a good standard and very clean. The staff are all very friendly and welcome me every visit - she is encouraged to mix with other residents and join in activities. She is very happy - happiest I've seen her in years!
01 December 2023
Lovely care home with a real family/homely atmosphere, lovely staff and fantastic care given, my grandfather-in-law is very happy here and we couldn’t ask for a better place for him. Secure and lovely home.
20 June 2023
My mum has been at Prideaux House since 2019. During this time, although she has deteriorated in health due to her condition, she has been very well cared for and early on, when she first went there, thanked me for finding her such a nice place. The staff are very dedicated, they treat the residents as though they were their own relatives. The manager is also very approachable and helpful. My family and I are very satisfied with and grateful for the quality of care provided by the home.
16 September 2022
The staff are always welcoming to visitors. They also have a great relationship with my aunty. They have a very caring and kind approach and are knowledgeable about my aunty. I feel happy that my aunty is receiving excellent care.
11 February 2022
Our dad came to Prideaux house in November 2020 as he has dementia. It was a hard discussion for us to put dad in care. The care he has from the staff is amazing, nothing is too much trouble. Dad loves to have a joke and banter, he is so happy he settled in straight away. Dad is so well looked after, lots of activities and food is great. The home is spotless. I can’t thank the staff enough for their care. They do an amazing job. Thank you so much for taking care of dad and making him happy.
10 January 2022
Dad has been in the home for a year now and settled immediately the staff are all lovely and welcoming and nothing is ever a problem. Dad has had fabulous care from day one the home is spotless and dad always says the food is lovely. They do lots of activities which Dad enjoys and also loves joking with the staff. We really didn’t want to put dad In a home but had no choice in the end and we are all so happy with the care and support he gets every day. A big thank you from all of us for making dad happy and settled.
26 June 2020
Having to make the hard decision of moving dad to a care home was not easy but mum could not cope and dad needed more care than we could give him. But we could not have hoped for a home so well run where all the staff do a fantastic job of keeping dad well cared for. With mums recent passing and Covid 19 issues, it has been a difficult time, but the staff have stepped up and done a really great job of keeping dad entertained and cared for, it’s been difficult not seeing dad but we can follow up in Facebook page which is great.
25 June 2020
My mum was diagnosed with Alzheimer’s a few years ago and eventually, my dad could not manage to look after her at home so for the past year has been in Prideaux. The staff are absolutely amazing, so caring and attentive to all the residents. I myself am a nurse and would give each and every one of the staff a job on my wards. The managers are always available for a chat or to answer any questions relatives have. During the Covid pandemic, they have gone over and above their roles. They are truly the best carers I have ever had the privilege to meet. I thank the day my mum moved into Prideaux House. She is so happy and well looked after all thanks to this amazing care home. This home is second to none. Thank you all so much.
10 June 2020
My mum was moved to this home, as the home she was in wasn't suitable to her needs. The staff go above and beyond to make my mum so comfortable, their caring nature is wonderful, the home itself is bright and airy, beautiful rooms, lounge, kitchen, wonderful cakes by the chef and staff, we are made so welcome when we visit. The personal care my mum receives is A star, clean clothes always, haircuts, nails trimmed, everything you would want for your mum being looked after. I cannot praise all the staff enough for making my mums quality of life fabulous.
12 June 2019
Our mum was admitted in March after dad could no longer provide the care and attention she needed. She had Dementia and breast cancer and was rapidly declining. I took her in and was very apprehensive, but immediately felt relaxed as the welcome was so warm and welcome. Over mum's last 6 weeks, our family were welcome any time day or night and I spent a few late nights sitting with her, always with tea and biscuits being offered. I have no words for the care and attention and respect they showed mum right up to the moment she passed away. A massive thank you to each and every one of you.
29 May 2019
My mum spent her final 6 weeks of life at Prideaux House. When she went in she was declining fast but we hadn't realised how short her stay would end up being. The care was shown from the day she was assessed at home through until her final hours was exceptional in every respect. Her dementia had left her unable to do a lot of things for herself, and the professional care she received was at all times dignified and compassionate. As she neared the end the staff were incredibly supportive to us as a family. We could visit around the clock, I arrived one day at 6.30am unable to sleep, and was welcomed in and made a cup of tea to drink as I sat by her bedside. When she finally passed away, my dad was at her bedside with a member of staff and he was comforted until family arrived. Then the staff discreetly left to allow us to grieve. They cared for us almost as much as they cared for mum and we cannot thank them enough for what they did for her during her final weeks.
18 April 2019
The high-quality care and compassion for the residents from all staff is a great comfort as I am responsible for one of the residents but cannot visit frequently and she has no family. Thoughtful interaction and detailed knowledge of each resident enhance their life experience. Really well done.
06 March 2019
This Home is light, bright, modern and welcoming. The rooms for the residents are pleasingly decorated, and again light and bright, each room beautifully wallpapered and nicely colour-co-ordinated soft furnishings. The Chef's food is tasty and always two-course meals. Plenty of homemade cake and coffee/tea served during the day to residents and visitors alike. The staff are always warm and welcoming to all that enter the Home, and are fully attentive to their Charges. The activities for the residents are varied and always something going on for them. My siblings and I are more than happy to have my mother as a resident there, knowing that she is well fed, medicated, hydrated and well looked after. A big thank you to all the staff concerned. You are doing a grand job!
07 November 2018
The staff are always attentive and polite. Generally, a nice place for mother-in-law to be especially as we feel the quality of care is leaving us no doubts whatsoever.
07 November 2018
My dad was recently a resident at Prideaux House. Dad sadly passed away on 24th October and we, his family are currently arranging his funeral. However, I wanted to put online of the care and dedication of the whole staff team, who looked after Dad for the past six months of his life; we as a family will be eternally grateful for all that they did. Dad was treated with the utmost respect. He was so well cared for, we could not have asked or wanted more. Dad was so very happy at Prideaux House and this, in turn comforted his family knowing this. I would have no hesitation in highly recommending Prideaux House to friends or strangers if they were looking for a care home for their loved one. My eternal and heartfelt thanks to the manager and to all her hardworking, loyal staff. Thank you each and everyone.
01 November 2018
My grandad has lived at Prideaux House since March this year. Unfortunately, his health has deteriorated recently and he isn't as mobile as he used to be. We had recently brought a puppy and wanted him to see him especially as he is such an animal lover. So we rang the home spoke to a senior member of the staff who assured us that they would love to meet our puppy. So that is what we did we went to visit my Baba. We had an amazing welcome by the staff plus the residents where so happy to see him also. We spent a wonderful few hours with my Baba and also seeing the other lovely residents also. Our puppy had a fantastic time in the very large garden there too. Tea and coffee was supplied to us with very yummy cake with water in a bowl for the puppy and a biscuit. All I can say is that we were made so welcome and we will be back very soon, with a stack of puppy treats. Thank you again Prideaux.
01 November 2018
My Dad has lived at Prideaux House since March 2018. I cannot thank the staff for the love, care and utter respect they gave to my dad. Sadly my dad passed away on the 24th October 2018. The staff were all with my dad at his time of passing. It was very sudden and not expected but we as a family couldn't be more grateful that Dad had the whole team with him as they were about to start a staff meeting. Dad treated each and every one of the staff as an extension to his family and he had loved every one of them. You always read how bad care homes are, not this one. Believe me the whole staff at Prideaux are amazing. They treat all the residents with the love and courteousness that we all want our loved ones to have. If I had to choose or recommend a home to anyone it would be this one. So from the bottom of our hearts and with so much thanks THANK YOU PRIDEAUX for making my dads last months so happy and for the excellent care you gave to him.
31 October 2018
After my mother's last hospital stay I really thought she would have to go into nursing care, but with the amazing support and determination from the manager and her dedicated staff, she is now walking again and seems to be completely at home and content with life. The constant activities and interaction is also a huge help with stimulation and encouragement, which is essential. I am so happy and more importantly, my mother is really happy at Prideaux. Thanks to the manager for the excellent service you provide. I am so pleased we found you.
12 October 2018
Staff are always friendly and helpful, always willing to go the extra mile.
Latest Reviews for Prideaux House
15 May 2024
All the staff are so amazing with everyone. Kind and caring and nothing is any trouble. Lots of activities daily.
08 May 2024
My friend has been here for over a year now, and her care has been fantastic. She is clean and tidy - her room is kept to a good standard and very clean. The staff are all very friendly and welcome me every visit - she is encouraged to mix with other residents and join in activities. She is very happy - happiest I've seen her in years!
01 December 2023
Lovely care home with a real family/homely atmosphere, lovely staff and fantastic care given, my grandfather-in-law is very happy here and we couldn’t ask for a better place for him. Secure and lovely home.
20 June 2023
My mum has been at Prideaux House since 2019. During this time, although she has deteriorated in health due to her condition, she has been very well cared for and early on, when she first went there, thanked me for finding her such a nice place. The staff are very dedicated, they treat the residents as though they were their own relatives. The manager is also very approachable and helpful. My family and I are very satisfied with and grateful for the quality of care provided by the home.
16 September 2022
The staff are always welcoming to visitors. They also have a great relationship with my aunty. They have a very caring and kind approach and are knowledgeable about my aunty. I feel happy that my aunty is receiving excellent care.
11 February 2022
Our dad came to Prideaux house in November 2020 as he has dementia. It was a hard discussion for us to put dad in care. The care he has from the staff is amazing, nothing is too much trouble. Dad loves to have a joke and banter, he is so happy he settled in straight away. Dad is so well looked after, lots of activities and food is great. The home is spotless. I can’t thank the staff enough for their care. They do an amazing job. Thank you so much for taking care of dad and making him happy.
10 January 2022
Dad has been in the home for a year now and settled immediately the staff are all lovely and welcoming and nothing is ever a problem. Dad has had fabulous care from day one the home is spotless and dad always says the food is lovely. They do lots of activities which Dad enjoys and also loves joking with the staff. We really didn’t want to put dad In a home but had no choice in the end and we are all so happy with the care and support he gets every day. A big thank you from all of us for making dad happy and settled.
26 June 2020
Having to make the hard decision of moving dad to a care home was not easy but mum could not cope and dad needed more care than we could give him. But we could not have hoped for a home so well run where all the staff do a fantastic job of keeping dad well cared for. With mums recent passing and Covid 19 issues, it has been a difficult time, but the staff have stepped up and done a really great job of keeping dad entertained and cared for, it’s been difficult not seeing dad but we can follow up in Facebook page which is great.
25 June 2020
My mum was diagnosed with Alzheimer’s a few years ago and eventually, my dad could not manage to look after her at home so for the past year has been in Prideaux. The staff are absolutely amazing, so caring and attentive to all the residents. I myself am a nurse and would give each and every one of the staff a job on my wards. The managers are always available for a chat or to answer any questions relatives have. During the Covid pandemic, they have gone over and above their roles. They are truly the best carers I have ever had the privilege to meet. I thank the day my mum moved into Prideaux House. She is so happy and well looked after all thanks to this amazing care home. This home is second to none. Thank you all so much.
10 June 2020
My mum was moved to this home, as the home she was in wasn't suitable to her needs. The staff go above and beyond to make my mum so comfortable, their caring nature is wonderful, the home itself is bright and airy, beautiful rooms, lounge, kitchen, wonderful cakes by the chef and staff, we are made so welcome when we visit. The personal care my mum receives is A star, clean clothes always, haircuts, nails trimmed, everything you would want for your mum being looked after. I cannot praise all the staff enough for making my mums quality of life fabulous.
12 June 2019
Our mum was admitted in March after dad could no longer provide the care and attention she needed. She had Dementia and breast cancer and was rapidly declining. I took her in and was very apprehensive, but immediately felt relaxed as the welcome was so warm and welcome. Over mum's last 6 weeks, our family were welcome any time day or night and I spent a few late nights sitting with her, always with tea and biscuits being offered. I have no words for the care and attention and respect they showed mum right up to the moment she passed away. A massive thank you to each and every one of you.
29 May 2019
My mum spent her final 6 weeks of life at Prideaux House. When she went in she was declining fast but we hadn't realised how short her stay would end up being. The care was shown from the day she was assessed at home through until her final hours was exceptional in every respect. Her dementia had left her unable to do a lot of things for herself, and the professional care she received was at all times dignified and compassionate. As she neared the end the staff were incredibly supportive to us as a family. We could visit around the clock, I arrived one day at 6.30am unable to sleep, and was welcomed in and made a cup of tea to drink as I sat by her bedside. When she finally passed away, my dad was at her bedside with a member of staff and he was comforted until family arrived. Then the staff discreetly left to allow us to grieve. They cared for us almost as much as they cared for mum and we cannot thank them enough for what they did for her during her final weeks.
18 April 2019
The high-quality care and compassion for the residents from all staff is a great comfort as I am responsible for one of the residents but cannot visit frequently and she has no family. Thoughtful interaction and detailed knowledge of each resident enhance their life experience. Really well done.
06 March 2019
This Home is light, bright, modern and welcoming. The rooms for the residents are pleasingly decorated, and again light and bright, each room beautifully wallpapered and nicely colour-co-ordinated soft furnishings. The Chef's food is tasty and always two-course meals. Plenty of homemade cake and coffee/tea served during the day to residents and visitors alike. The staff are always warm and welcoming to all that enter the Home, and are fully attentive to their Charges. The activities for the residents are varied and always something going on for them. My siblings and I are more than happy to have my mother as a resident there, knowing that she is well fed, medicated, hydrated and well looked after. A big thank you to all the staff concerned. You are doing a grand job!
07 November 2018
The staff are always attentive and polite. Generally, a nice place for mother-in-law to be especially as we feel the quality of care is leaving us no doubts whatsoever.
07 November 2018
My dad was recently a resident at Prideaux House. Dad sadly passed away on 24th October and we, his family are currently arranging his funeral. However, I wanted to put online of the care and dedication of the whole staff team, who looked after Dad for the past six months of his life; we as a family will be eternally grateful for all that they did. Dad was treated with the utmost respect. He was so well cared for, we could not have asked or wanted more. Dad was so very happy at Prideaux House and this, in turn comforted his family knowing this. I would have no hesitation in highly recommending Prideaux House to friends or strangers if they were looking for a care home for their loved one. My eternal and heartfelt thanks to the manager and to all her hardworking, loyal staff. Thank you each and everyone.
01 November 2018
My grandad has lived at Prideaux House since March this year. Unfortunately, his health has deteriorated recently and he isn't as mobile as he used to be. We had recently brought a puppy and wanted him to see him especially as he is such an animal lover. So we rang the home spoke to a senior member of the staff who assured us that they would love to meet our puppy. So that is what we did we went to visit my Baba. We had an amazing welcome by the staff plus the residents where so happy to see him also. We spent a wonderful few hours with my Baba and also seeing the other lovely residents also. Our puppy had a fantastic time in the very large garden there too. Tea and coffee was supplied to us with very yummy cake with water in a bowl for the puppy and a biscuit. All I can say is that we were made so welcome and we will be back very soon, with a stack of puppy treats. Thank you again Prideaux.
01 November 2018
My Dad has lived at Prideaux House since March 2018. I cannot thank the staff for the love, care and utter respect they gave to my dad. Sadly my dad passed away on the 24th October 2018. The staff were all with my dad at his time of passing. It was very sudden and not expected but we as a family couldn't be more grateful that Dad had the whole team with him as they were about to start a staff meeting. Dad treated each and every one of the staff as an extension to his family and he had loved every one of them. You always read how bad care homes are, not this one. Believe me the whole staff at Prideaux are amazing. They treat all the residents with the love and courteousness that we all want our loved ones to have. If I had to choose or recommend a home to anyone it would be this one. So from the bottom of our hearts and with so much thanks THANK YOU PRIDEAUX for making my dads last months so happy and for the excellent care you gave to him.
31 October 2018
After my mother's last hospital stay I really thought she would have to go into nursing care, but with the amazing support and determination from the manager and her dedicated staff, she is now walking again and seems to be completely at home and content with life. The constant activities and interaction is also a huge help with stimulation and encouragement, which is essential. I am so happy and more importantly, my mother is really happy at Prideaux. Thanks to the manager for the excellent service you provide. I am so pleased we found you.
12 October 2018
Staff are always friendly and helpful, always willing to go the extra mile.