Submit a Review for Southlands Place
33 Hastings Road, Bexhill-on-Sea, TN40 2HJ
View Full Details of Southlands PlaceLatest Reviews for Southlands Place
19 March 2025
Since my mum move to Southlands she has been very happy. Its lovely that we can visit at any time and are always made very welcome. Mum is looked after so well by all the lovely staff. She enjoys all the food and she has a lovely room. The entertainment is fantastic. The home is first class and well managed. A+++.
19 March 2025
I have been to a lot of fan days and events and have found that the staff and building to be excellent. I am a friend of a resident here and it doesn't matter what time of day you visit you have a lovely welcome. The staff are all friendly and the building is very well equipped.
17 March 2025
Enjoyed the Valentine quiz and the atmosphere in this lovely care home. The staff is very welcoming and looks after you very well.
21 February 2025
This care home is very well organised, with very obliging and helpful management and staff. Activities and entertainment were arranged and enjoyed by my wife and me. I would recommend this care home for anyone looking for peace of mind, that your loved one is being treated with the best possible care and kindness.
17 January 2025
We had our 3-year-old grandson and his mum come over for the day and he was very excited to go and see the 'Christmas Grotto' and take part in the Christmas craft fair. It did not disappoint! The activities girls have done a fantastic job and are to be congratulated. Since my father-in-law has been in the home, they have organised daily activities and a monthly theme. They are worth their weight in gold.
10 December 2024
We couldn't have found a better place for my mother during the last months of her life. She didn't want to be in a nursing home but the compassion, patience, and care shown by the staff made the transition so much easier and she settled in happily after all! Even when short-staffed she was never forgotten or left out of activities (even though bedridden) and felt truly part of the 'family'.
08 November 2024
I have always found the care staff very attentive and sensitive to my mother's needs. They are all very caring and compassionate. Keep up the good work and stay cheerful as you are.
25 September 2024
Mum is a new resident. We never thought she'd leave the hospital, following a bad fall and 16 weeks in the acute ward, then rehab. She is frail, but resilient. She has had a warm welcome and loves her new room, and the lovely staff. Within a couple of days, she'd had a manicure and been to the hairdressers, and I heard her laugh for the first time in months, when she described going into the garden to hear ukulele players entertain! Thank you Southlands!
19 September 2024
Mum went to the care home after a spell in hospital. During her stay at the home, she was shown nothing but kindness, support and compassion by the staff, and without their help, she would not have made such a remarkable recovery. We, as a family, can not thank the manager and her team enough for the part they all played in Mum's health improving. The activities kept Mum entertained throughout her stay, and Mum enjoyed her trips to the inclusive hairdresser. If there was a criticism, the food could be hit and miss at times.
16 September 2024
I was very pleased to entrust the care of my 85-year-old wife to Southlands Place. I found the staff very caring and nothing was too much trouble for them if I asked for anything. Many of the nurses went above and beyond their normal duties to ensure that my wife felt settled. I know that she was not always the easiest resident/patient. I cannot comment on the food and activities and although my wife was funded I would recommend this home to anyone who is looking for an above-the-range of care.
11 July 2024
My mother died of aspiration pneumonia and sepsis despite my repeated requests that she see a doctor. I was told there is no access to a doctor, only a paramedic. She was not given the correct nursing care she needed. I will never forgive myself for letting her be placed here.
21 June 2024
The home is a friendly, welcoming place to be and my partner has settled in surprisingly well in a short time. Management and staff have got to know him and his likes and dislikes quickly and I have found it easy to talk to staff about any concerns I've had in this initial period. I love the fact one can visit at any time. The food is very good and my partner's well-being has improved since he moved in.
21 June 2024
Staff are caring, and attentive. Residents are addressed by name and assisted as necessary. Everyone contributes to the family led from the top. Respect for each person is demonstrated. Gentleness and consideration are given. Dietary and other needs are met. A home from home. Food set out to temp any palate. Variety and flavour are all served by courteous staff.
29 April 2024
Amazing, kind staff, all of them. Meals are excellent.
07 February 2024
My mother was admitted at the end of July on the 'nursing' floor. I repeatedly asked that she have access to a wheelchair but was told this wasn't possible as they didn't have the type she needed. I offered to fund it but got nowhere. My mother did not leave her room in the 3 months she was there. She had no access to the 'wonderful entertainments' and was frequently left calling out for help. The senior management were very difficult to speak to and it was obvious they had no idea of the day to day care given to my mother. Since moving to another home she has a dedicated wheelchair and is up and joining in with other residents. The change in her is remarkable. To cap it all, I have still not received the deposit I paid. My dealings with the finance department have been a nightmare, emails are ignored or the statements that it will be sorted or the finance team will be in touch are just not true.
15 January 2024
I cannot recommend Southlands Place enough. Due to Dad’s dementia, it was necessary for him to reside in a nursing home, and having been his primary carer, I was very anxious that my dad would not be guaranteed the care he needed if I wasn’t there to oversee. All my worries were completely unfounded. Southlands Place is a bright, modern, home-from-home with excellent facilities. The staff are amazing and cared for Dad as if he were part of their own family. The staff were always on hand to give me updates on my dad's condition, and if I wasn’t there, they phoned me with updates. Unfortunately, my dad’s condition deteriorated as is expected with dementia, but throughout his final days, the staff cared for both Dad and our family with the utmost care, respect, sensitivity and compassion until he passed. I must give a special mention and our utmost thanks to three particular members of staff, as without your care, my dad and our family would not have coped with this stressful and emotional time.
24 November 2023
Overall happy. The cooks could be better - more traditional food. It would be nice for the lounge fireplace to be on. The nurse is very kind and helpful.
07 November 2023
The staff are so friendly and helpful. They really go out of their way and pay attention to detail. The rooms are spacious and immaculately clean. There is always a lovely variety of organised activities on offer. It's a lovely, calm and relaxing atmosphere here.
13 October 2023
On entering the home we felt a relaxed, friendly atmosphere. All the staff are professional and courteous. Any questions about Mum are always listened to and acted on if necessary. As a family we feel confident that Mum is in a caring, compassionate home. Many thanks to all of you.
09 August 2023
The incredible care and compassion that was shown to my dad and mum whilst in your care was second to none. They felt happy and safe at Southlands and were always treated with utmost care and respect. We cannot thank you enough for giving my dad the best care during his final weeks. ‘Thank you’ are only two small words, but your kindness has meant the world to us all.
Latest Reviews for Southlands Place
19 March 2025
Since my mum move to Southlands she has been very happy. Its lovely that we can visit at any time and are always made very welcome. Mum is looked after so well by all the lovely staff. She enjoys all the food and she has a lovely room. The entertainment is fantastic. The home is first class and well managed. A+++.
19 March 2025
I have been to a lot of fan days and events and have found that the staff and building to be excellent. I am a friend of a resident here and it doesn't matter what time of day you visit you have a lovely welcome. The staff are all friendly and the building is very well equipped.
17 March 2025
Enjoyed the Valentine quiz and the atmosphere in this lovely care home. The staff is very welcoming and looks after you very well.
21 February 2025
This care home is very well organised, with very obliging and helpful management and staff. Activities and entertainment were arranged and enjoyed by my wife and me. I would recommend this care home for anyone looking for peace of mind, that your loved one is being treated with the best possible care and kindness.
17 January 2025
We had our 3-year-old grandson and his mum come over for the day and he was very excited to go and see the 'Christmas Grotto' and take part in the Christmas craft fair. It did not disappoint! The activities girls have done a fantastic job and are to be congratulated. Since my father-in-law has been in the home, they have organised daily activities and a monthly theme. They are worth their weight in gold.
10 December 2024
We couldn't have found a better place for my mother during the last months of her life. She didn't want to be in a nursing home but the compassion, patience, and care shown by the staff made the transition so much easier and she settled in happily after all! Even when short-staffed she was never forgotten or left out of activities (even though bedridden) and felt truly part of the 'family'.
08 November 2024
I have always found the care staff very attentive and sensitive to my mother's needs. They are all very caring and compassionate. Keep up the good work and stay cheerful as you are.
25 September 2024
Mum is a new resident. We never thought she'd leave the hospital, following a bad fall and 16 weeks in the acute ward, then rehab. She is frail, but resilient. She has had a warm welcome and loves her new room, and the lovely staff. Within a couple of days, she'd had a manicure and been to the hairdressers, and I heard her laugh for the first time in months, when she described going into the garden to hear ukulele players entertain! Thank you Southlands!
19 September 2024
Mum went to the care home after a spell in hospital. During her stay at the home, she was shown nothing but kindness, support and compassion by the staff, and without their help, she would not have made such a remarkable recovery. We, as a family, can not thank the manager and her team enough for the part they all played in Mum's health improving. The activities kept Mum entertained throughout her stay, and Mum enjoyed her trips to the inclusive hairdresser. If there was a criticism, the food could be hit and miss at times.
16 September 2024
I was very pleased to entrust the care of my 85-year-old wife to Southlands Place. I found the staff very caring and nothing was too much trouble for them if I asked for anything. Many of the nurses went above and beyond their normal duties to ensure that my wife felt settled. I know that she was not always the easiest resident/patient. I cannot comment on the food and activities and although my wife was funded I would recommend this home to anyone who is looking for an above-the-range of care.
11 July 2024
My mother died of aspiration pneumonia and sepsis despite my repeated requests that she see a doctor. I was told there is no access to a doctor, only a paramedic. She was not given the correct nursing care she needed. I will never forgive myself for letting her be placed here.
21 June 2024
The home is a friendly, welcoming place to be and my partner has settled in surprisingly well in a short time. Management and staff have got to know him and his likes and dislikes quickly and I have found it easy to talk to staff about any concerns I've had in this initial period. I love the fact one can visit at any time. The food is very good and my partner's well-being has improved since he moved in.
21 June 2024
Staff are caring, and attentive. Residents are addressed by name and assisted as necessary. Everyone contributes to the family led from the top. Respect for each person is demonstrated. Gentleness and consideration are given. Dietary and other needs are met. A home from home. Food set out to temp any palate. Variety and flavour are all served by courteous staff.
29 April 2024
Amazing, kind staff, all of them. Meals are excellent.
07 February 2024
My mother was admitted at the end of July on the 'nursing' floor. I repeatedly asked that she have access to a wheelchair but was told this wasn't possible as they didn't have the type she needed. I offered to fund it but got nowhere. My mother did not leave her room in the 3 months she was there. She had no access to the 'wonderful entertainments' and was frequently left calling out for help. The senior management were very difficult to speak to and it was obvious they had no idea of the day to day care given to my mother. Since moving to another home she has a dedicated wheelchair and is up and joining in with other residents. The change in her is remarkable. To cap it all, I have still not received the deposit I paid. My dealings with the finance department have been a nightmare, emails are ignored or the statements that it will be sorted or the finance team will be in touch are just not true.
15 January 2024
I cannot recommend Southlands Place enough. Due to Dad’s dementia, it was necessary for him to reside in a nursing home, and having been his primary carer, I was very anxious that my dad would not be guaranteed the care he needed if I wasn’t there to oversee. All my worries were completely unfounded. Southlands Place is a bright, modern, home-from-home with excellent facilities. The staff are amazing and cared for Dad as if he were part of their own family. The staff were always on hand to give me updates on my dad's condition, and if I wasn’t there, they phoned me with updates. Unfortunately, my dad’s condition deteriorated as is expected with dementia, but throughout his final days, the staff cared for both Dad and our family with the utmost care, respect, sensitivity and compassion until he passed. I must give a special mention and our utmost thanks to three particular members of staff, as without your care, my dad and our family would not have coped with this stressful and emotional time.
24 November 2023
Overall happy. The cooks could be better - more traditional food. It would be nice for the lounge fireplace to be on. The nurse is very kind and helpful.
07 November 2023
The staff are so friendly and helpful. They really go out of their way and pay attention to detail. The rooms are spacious and immaculately clean. There is always a lovely variety of organised activities on offer. It's a lovely, calm and relaxing atmosphere here.
13 October 2023
On entering the home we felt a relaxed, friendly atmosphere. All the staff are professional and courteous. Any questions about Mum are always listened to and acted on if necessary. As a family we feel confident that Mum is in a caring, compassionate home. Many thanks to all of you.
09 August 2023
The incredible care and compassion that was shown to my dad and mum whilst in your care was second to none. They felt happy and safe at Southlands and were always treated with utmost care and respect. We cannot thank you enough for giving my dad the best care during his final weeks. ‘Thank you’ are only two small words, but your kindness has meant the world to us all.