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Charles Road, St Leonards-on-Sea, TN38 0JU
View Full Details of WhitecliffLatest Reviews for Whitecliff
07 March 2025
My mother has been in the home for over 2 years and I could not be more happy with her care. The staff are excellent from the cleaners through to the management team. Mum is well looked after, I am kept informed at all times, dignity and care is at the heart of the home.
07 March 2025
Dad arrived at Whitecliff in December 2024. The staff have been amazing. Wonderful people. Dad is very happy here. Warm, clean and welcoming home. Fantastic staff.
20 February 2025
Nan has settled very well and enjoys taking part in the activities and trips out. All staff are very friendly and helpful. Nan has a very nice room and has decorated it with items from home.
14 November 2024
My mum has been in Whitecliff since January 2022. She is bedbound and they look after her with the upmost care and compassion. It was her 90th birthday at the weekend and although she hardly ever wakes up they went to town. They decorated her room with balloons, banners and even got her a tiara. They also provided afternoon tea and made a wonderful chocolate cake. They even all signed a card for her. They really are the best.
06 October 2024
Whitecliff has provided excellent care to my mother, who can be very unpredictable at the best of times! They have kept me informed and up to date. Fabulous care home and staff.
09 September 2024
My sister settled into the home very quickly and is very happy. Staff are attentive to her needs and attempt to engage her in activities. She particularly enjoys the bus trips out. Any minor issues have been dealt with efficiently to our satisfaction. Feels like a home and not an institution. Credit to all staff and management.
03 September 2024
Very nice atmosphere, friendly staff. Nice to sit in the garden and have coffee with my brother. He seems very happy and the staff engage with him nicely.
14 August 2024
Attended the summer party and it was my partner's mum's birthday, we had such a nice time! All the carers are so welcoming and cheerful, they are so attentive and clearly enjoy looking after all the lovely residents. Thank you for a great day despite the rain!
14 August 2024
I am incredibly grateful to the dedicated team at Whitecliff for the exceptional care they provide for my mum. Mum is only 65, and we were so scared of what a care home would do to her. She has been a resident here for three years, and we could not imagine a better place for her. The staff at Whitecliff go above and beyond to ensure my mum's well-being and happiness. One of the most heartwarming aspects of Whitecliff is how they celebrate life's special moments. They organize wonderful parties for all occasions, ensuring every resident feels included and cherished. Each birthday is made memorable with a homemade cake and thoughtful presents, which always bring a smile to my mum's face. These personal touches mean the world to us and highlight the extraordinary efforts the staff put into making every day special. We wholeheartedly recommend Whitecliff to anyone seeking a place where their loved ones will be truly valued and cared for.
14 August 2024
Went to the Whitecliffe summer party. It was also my partner's mum's birthday. They could not have done any more to make us (a big family group) feel more comfortable and welcome. They made it look effortless, constantly tending to the residents and ensuring they all had lots of fun. In addition, they made a fantastic cake for her. Thank you.
05 June 2024
As a friend of a recently moved-in resident to Whitecliff, I was worried over his reaction to a transfer, given his dementia, but it has gone very well. He appears relaxed and not stressed and his room has been personalised with photos and other items and has music playing, which I am sure has helped. The staff are very friendly and caring and have asked questions to get an idea of his life so can chat, which is good for him.
03 May 2024
I'm always very pleased to come to visit my mother. Everyone is always so smiley and happy, creating a warm welcoming environment. Mum has always been very well looked after and I am always well informed of any problems that occasionally arise and I have full confidence in the way issues are always dealt with the best way for Mum's benefit.
12 April 2024
My cousin with learning disabilities was placed here following a long spell in hospital with a broken arm. He has very limited language ability. On our two visits, we were very impressed with the thoughtful, friendly care he is being given, the number of activities he now takes part in and his obvious enjoyment of life at Whitecliff. It was wonderful to see him so settled and content. Many thanks.
09 April 2024
During his time at Whitecliff, my son was well looked after by the dedicated staff there. Although seriously ill, he was happy to be at a home that cared about him and appreciated the time and attention he received from all the staff, as did we his family. Special thanks to the staff as well as to the management at the home. RIP my son.
12 October 2022
My wife entered Whitecliff when a fall reduced her mobility and increased her level of dependence. The staff very quickly assessed her needs and got to know her and her interests. They worked hard to gain her confidence so they could transfer her to a wheelchair, giving her access to varied activities downstairs, visits to the park and trips in the minibus. The fall and hospitalisation had set her back, but once here she regained real quality of life and she often tells me "the people here are so kind". It is always apparent that the staff are genuinely fond of her. They quickly got to know me too - they keep me well informed and often seek me out on a visit to tell me about a piece of news or an achievement. When I went through the stage of struggling to accept that I couldn't do the caring myself, they were very supportive. I feel like a welcomed part of the Whitecliff "family". I am confident that I have found the best possible place and would recommend Whitecliff unreservedly.
27 June 2022
Happy with the care home.
27 June 2022
Excellent health institution, take brilliant care of my dad.
27 June 2022
Fantastic nursing home, very friendly staff and environment. Everyone is always happy to help.
26 June 2022
Carers and staff at Whitecliff are so caring and helpful. I can relax knowing Mum is happy and being looked after.
22 February 2022
My mother has resided at Whitecliff since December 2021. The care she has received has been excellent. The staff are very caring and friendly and the home is well managed. We are kept informed of any issues relating to the care. My mother feels safe and well cared for and is enjoying the range of activities at the home.
Latest Reviews for Whitecliff
07 March 2025
My mother has been in the home for over 2 years and I could not be more happy with her care. The staff are excellent from the cleaners through to the management team. Mum is well looked after, I am kept informed at all times, dignity and care is at the heart of the home.
07 March 2025
Dad arrived at Whitecliff in December 2024. The staff have been amazing. Wonderful people. Dad is very happy here. Warm, clean and welcoming home. Fantastic staff.
20 February 2025
Nan has settled very well and enjoys taking part in the activities and trips out. All staff are very friendly and helpful. Nan has a very nice room and has decorated it with items from home.
14 November 2024
My mum has been in Whitecliff since January 2022. She is bedbound and they look after her with the upmost care and compassion. It was her 90th birthday at the weekend and although she hardly ever wakes up they went to town. They decorated her room with balloons, banners and even got her a tiara. They also provided afternoon tea and made a wonderful chocolate cake. They even all signed a card for her. They really are the best.
06 October 2024
Whitecliff has provided excellent care to my mother, who can be very unpredictable at the best of times! They have kept me informed and up to date. Fabulous care home and staff.
09 September 2024
My sister settled into the home very quickly and is very happy. Staff are attentive to her needs and attempt to engage her in activities. She particularly enjoys the bus trips out. Any minor issues have been dealt with efficiently to our satisfaction. Feels like a home and not an institution. Credit to all staff and management.
03 September 2024
Very nice atmosphere, friendly staff. Nice to sit in the garden and have coffee with my brother. He seems very happy and the staff engage with him nicely.
14 August 2024
Attended the summer party and it was my partner's mum's birthday, we had such a nice time! All the carers are so welcoming and cheerful, they are so attentive and clearly enjoy looking after all the lovely residents. Thank you for a great day despite the rain!
14 August 2024
I am incredibly grateful to the dedicated team at Whitecliff for the exceptional care they provide for my mum. Mum is only 65, and we were so scared of what a care home would do to her. She has been a resident here for three years, and we could not imagine a better place for her. The staff at Whitecliff go above and beyond to ensure my mum's well-being and happiness. One of the most heartwarming aspects of Whitecliff is how they celebrate life's special moments. They organize wonderful parties for all occasions, ensuring every resident feels included and cherished. Each birthday is made memorable with a homemade cake and thoughtful presents, which always bring a smile to my mum's face. These personal touches mean the world to us and highlight the extraordinary efforts the staff put into making every day special. We wholeheartedly recommend Whitecliff to anyone seeking a place where their loved ones will be truly valued and cared for.
14 August 2024
Went to the Whitecliffe summer party. It was also my partner's mum's birthday. They could not have done any more to make us (a big family group) feel more comfortable and welcome. They made it look effortless, constantly tending to the residents and ensuring they all had lots of fun. In addition, they made a fantastic cake for her. Thank you.
05 June 2024
As a friend of a recently moved-in resident to Whitecliff, I was worried over his reaction to a transfer, given his dementia, but it has gone very well. He appears relaxed and not stressed and his room has been personalised with photos and other items and has music playing, which I am sure has helped. The staff are very friendly and caring and have asked questions to get an idea of his life so can chat, which is good for him.
03 May 2024
I'm always very pleased to come to visit my mother. Everyone is always so smiley and happy, creating a warm welcoming environment. Mum has always been very well looked after and I am always well informed of any problems that occasionally arise and I have full confidence in the way issues are always dealt with the best way for Mum's benefit.
12 April 2024
My cousin with learning disabilities was placed here following a long spell in hospital with a broken arm. He has very limited language ability. On our two visits, we were very impressed with the thoughtful, friendly care he is being given, the number of activities he now takes part in and his obvious enjoyment of life at Whitecliff. It was wonderful to see him so settled and content. Many thanks.
09 April 2024
During his time at Whitecliff, my son was well looked after by the dedicated staff there. Although seriously ill, he was happy to be at a home that cared about him and appreciated the time and attention he received from all the staff, as did we his family. Special thanks to the staff as well as to the management at the home. RIP my son.
12 October 2022
My wife entered Whitecliff when a fall reduced her mobility and increased her level of dependence. The staff very quickly assessed her needs and got to know her and her interests. They worked hard to gain her confidence so they could transfer her to a wheelchair, giving her access to varied activities downstairs, visits to the park and trips in the minibus. The fall and hospitalisation had set her back, but once here she regained real quality of life and she often tells me "the people here are so kind". It is always apparent that the staff are genuinely fond of her. They quickly got to know me too - they keep me well informed and often seek me out on a visit to tell me about a piece of news or an achievement. When I went through the stage of struggling to accept that I couldn't do the caring myself, they were very supportive. I feel like a welcomed part of the Whitecliff "family". I am confident that I have found the best possible place and would recommend Whitecliff unreservedly.
27 June 2022
Happy with the care home.
27 June 2022
Excellent health institution, take brilliant care of my dad.
27 June 2022
Fantastic nursing home, very friendly staff and environment. Everyone is always happy to help.
26 June 2022
Carers and staff at Whitecliff are so caring and helpful. I can relax knowing Mum is happy and being looked after.
22 February 2022
My mother has resided at Whitecliff since December 2021. The care she has received has been excellent. The staff are very caring and friendly and the home is well managed. We are kept informed of any issues relating to the care. My mother feels safe and well cared for and is enjoying the range of activities at the home.