Submit a Review for Wilbury Care Home Ltd
66 Wilbury Road, Hove, BN3 3PA
View Full Details of Wilbury Care Home LtdLatest Reviews for Wilbury Care Home Ltd
24 March 2025
From the moment, my sister and I walked into Wilbury Care Home, we knew it was the right place for our mum.. We visited lots of care homes before this one, each with the same smell !! Wilbury Care Home felt welcoming with a smell of home cooking and baked cakes.. The whole feel of the house was warm and comforting.. with helpful, happy staff.. The care that mum received could not have been better.. Mum was frail and had dementia.. She was looked after with dignity and always looked clean and happy.. The rooms were well furnished and comfortable.. The manager and staff were excellent and we felt that we could call in at any time and were welcomed.. We certainly made the right choice..
31 January 2025
My aunt came to Wilbury almost 3 years ago. I thought she was on her way out. She had been in her flat with carers 3 times a day, but was despondent, didn't want to move from her chair, so was often left there overnight, didn't eat what they provided for her, which I have to say (considering I bought simple good food that needed hardly any cooking etc), was presented in terrible ways. In the 6 months before moving, she had fallen and been in hospital 6 times. The last time she went to hospital I refused for them to allow her back to her flat. Now, at Wilbury, my aunt walks up and down stairs, goes out 3 times/week with family/friends, gets up and dances when there's music, dresses like she used to, and most importantly has a social life both with other residents and with the younger staff. I want to be honest. I wasn't expecting this from a care home. I just was trying to ensure she was at least safe. I am very grateful to Wilbury for being a home, not just an institution.
29 November 2024
This home is not suitable for residents with reduced mobility. Narrow tight corridors, heavy fire doors and a small slow lift that the door needs to be manually opened. There are a couple of staff that are uncaring. Some are lovely. The new manager is great and attempting to make great changes. Mum has moved to a new care home that is fantastic, her care needs are now being met, all the staff are so caring.
14 November 2024
My mother has been at Wilbury for more than two years. The staff are really super and many have been there since before my mother arrived. This continuity has been incredibly important, the previous and much-loved manager has recently retired and it will be interesting to see what improvements or changes are made as a consequence. My mother loves the food and although she does not often choose to engage with activities (knitting, chair yoga etc), these are good to see. There are visiting hair and podiatry, which my mother needs reminding about by staff, the cost of these is obviously extra to fees. My mother is physically well (usually, although odd bouts of inevitable virus have been carefully managed by staff), and she's been able to continue to walk around areas she knows. Relatives are invited to occasional celebrations but free to visit any time. We are so glad we found Wilbury!
14 November 2024
Wilbury Care Home is a proper home for the residents rather than an institution. The staff are outstanding and really make the atmosphere friendly, warm and welcoming. The food is home-cooked and looks tasty.
03 June 2024
My mum has been there for nearly 2 and half years, I cannot speak highly enough for the care she received from the manager and her team, if it wasn't for the fact that mum became ill, she would have stayed. Big thanks and highly recommend it. Nice big homely lounge and great food.
01 February 2024
I am very happy here. The staff are very kind, and I am very comfortable and well cared for.
22 January 2024
We contacted the manager at Wilbury Rest Home to ask for respite care for my mother for a month (January 2024) as I, as the main family member living nearby, going to be away. My mother lives independently at 95 years old with just a few hours of care a week coming in to help her do laundry/make a meal/clean. She is fiercely independent and only agreed to stay at Wilbury because she knows and trusts the staff. She has stayed for a couple of weeks on two other occasions after falls. She feels very cared for, listened to and respected here. She was positively looking forward to coming in and has lovely relationships with many of the staff as they always find time to talk and are interested in her as a person. There is always an upbeat and friendly atmosphere with lots of laughter.
09 August 2021
My Mum has lived in Wilbury for over four years now. She is now 91 and I believe her longevity is due to the great care and affection she is given daily. She has made friends and I have come to know the staff too pre Covid. Lovely place.
27 July 2021
Great Care Home, lovely staff, always warm and friendly. The garden is beautiful with lots of sunshine. The general atmosphere is always calm and relaxed. The property is very nice with a grand entrance hall.
10 August 2019
Thank you to Wilbury! I cannot praise it highly enough. My mums stay at Wilbury was very short. However, the level of care she received and the level of assistance I received went above and beyond all expectations. The manager is so helpful, and really really cares, this reflects through every aspect of Wilbury. He walked me through every part of my mum's care there. Always having time for me and any questions in his very busy day. The staff are so friendly and professional. The whole place has a lovely atmosphere. It felt like home for my mum and home for me when I visited her.
26 June 2019
I am so glad I found the Wilbury for my mum. The staff are brilliant, friendly, thoughtful, patient and caring. They treat mum with great kindness and respect. We are made to feel welcome when we visit and a cup of tea and biscuits are always offered. The care manager is excellent. He welcomed mum from the very first meeting and has made her feel special and cared for. He always makes time for you and has done more to improve mum's health and well being than any other professional we have dealt with. The rooms are light and airy and there is a lovely garden for residents and visitors to enjoy. I have peace of mind knowing that my mum is safe and well cared for and that the staff will keep me informed.
16 May 2019
Very good care and good staff.
17 April 2019
Accommodation excellent. Care faultless. Food very good.
07 February 2019
I have been here for nearly 5 1/2 years. I have been treated top grade all the time. May it continue. Aged 92.
15 May 2018
Excellent, caring and thoughtful support for our mother. Regular committed staffing. Good food and a good range of activities. Communications regular and specific help was provided around a significant operation and medical follow up. Consultation around needs, expectations, changes in condition all excellent.
13 April 2018
My husband came to Wilbury in September 2017. He was very poorly indeed. From the moment we arrived, we were greeted warmly and I knew it was the right decision to have made. Throughout his time here he has the feeling of security and whatever the day might hold there is always someone there for him with a kind word a reassuring touch and a feeling that he is important to them. There is fun too and on several occasions, I have joined the party goers. It's a pleasure to see and hear so much laughter about the place. Every one of the staff has the personal touch and time to give even when they are so busy. It's such a super place.
22 March 2018
I have been very well cared for, for which I have felt grateful. The carers have been ready to help at all times, with anything for each of us showing no preference. They are sensitive to the difficulties some of us have and are careful not to embarrass anyone. With such care each of us is comfortable and can relax.
09 March 2018
I am now in my 92nd year having enjoyed a very full life happier and more successful than I either expected or deserved. Nonetheless, I count the three and a half years at Wilbury as amongst the happiest. This is a large townhouse extended and updated with a lovely garden. Newsagent, church, county cricket ground and very hospitable pub are still within walking distance. But it is the very friendly and competent staff who really make this such an outstanding home. Perhaps most of all it is due to an inspirational manager whose unfailing warmth and good humour is reflected in the way we all treat each other.
12 January 2017
I have stayed at some top hotels but Wilbury is far the best in every way "like a top hotel" (5 star) The staff work very hard each day.
Latest Reviews for Wilbury Care Home Ltd
24 March 2025
From the moment, my sister and I walked into Wilbury Care Home, we knew it was the right place for our mum.. We visited lots of care homes before this one, each with the same smell !! Wilbury Care Home felt welcoming with a smell of home cooking and baked cakes.. The whole feel of the house was warm and comforting.. with helpful, happy staff.. The care that mum received could not have been better.. Mum was frail and had dementia.. She was looked after with dignity and always looked clean and happy.. The rooms were well furnished and comfortable.. The manager and staff were excellent and we felt that we could call in at any time and were welcomed.. We certainly made the right choice..
31 January 2025
My aunt came to Wilbury almost 3 years ago. I thought she was on her way out. She had been in her flat with carers 3 times a day, but was despondent, didn't want to move from her chair, so was often left there overnight, didn't eat what they provided for her, which I have to say (considering I bought simple good food that needed hardly any cooking etc), was presented in terrible ways. In the 6 months before moving, she had fallen and been in hospital 6 times. The last time she went to hospital I refused for them to allow her back to her flat. Now, at Wilbury, my aunt walks up and down stairs, goes out 3 times/week with family/friends, gets up and dances when there's music, dresses like she used to, and most importantly has a social life both with other residents and with the younger staff. I want to be honest. I wasn't expecting this from a care home. I just was trying to ensure she was at least safe. I am very grateful to Wilbury for being a home, not just an institution.
29 November 2024
This home is not suitable for residents with reduced mobility. Narrow tight corridors, heavy fire doors and a small slow lift that the door needs to be manually opened. There are a couple of staff that are uncaring. Some are lovely. The new manager is great and attempting to make great changes. Mum has moved to a new care home that is fantastic, her care needs are now being met, all the staff are so caring.
14 November 2024
My mother has been at Wilbury for more than two years. The staff are really super and many have been there since before my mother arrived. This continuity has been incredibly important, the previous and much-loved manager has recently retired and it will be interesting to see what improvements or changes are made as a consequence. My mother loves the food and although she does not often choose to engage with activities (knitting, chair yoga etc), these are good to see. There are visiting hair and podiatry, which my mother needs reminding about by staff, the cost of these is obviously extra to fees. My mother is physically well (usually, although odd bouts of inevitable virus have been carefully managed by staff), and she's been able to continue to walk around areas she knows. Relatives are invited to occasional celebrations but free to visit any time. We are so glad we found Wilbury!
14 November 2024
Wilbury Care Home is a proper home for the residents rather than an institution. The staff are outstanding and really make the atmosphere friendly, warm and welcoming. The food is home-cooked and looks tasty.
03 June 2024
My mum has been there for nearly 2 and half years, I cannot speak highly enough for the care she received from the manager and her team, if it wasn't for the fact that mum became ill, she would have stayed. Big thanks and highly recommend it. Nice big homely lounge and great food.
01 February 2024
I am very happy here. The staff are very kind, and I am very comfortable and well cared for.
22 January 2024
We contacted the manager at Wilbury Rest Home to ask for respite care for my mother for a month (January 2024) as I, as the main family member living nearby, going to be away. My mother lives independently at 95 years old with just a few hours of care a week coming in to help her do laundry/make a meal/clean. She is fiercely independent and only agreed to stay at Wilbury because she knows and trusts the staff. She has stayed for a couple of weeks on two other occasions after falls. She feels very cared for, listened to and respected here. She was positively looking forward to coming in and has lovely relationships with many of the staff as they always find time to talk and are interested in her as a person. There is always an upbeat and friendly atmosphere with lots of laughter.
09 August 2021
My Mum has lived in Wilbury for over four years now. She is now 91 and I believe her longevity is due to the great care and affection she is given daily. She has made friends and I have come to know the staff too pre Covid. Lovely place.
27 July 2021
Great Care Home, lovely staff, always warm and friendly. The garden is beautiful with lots of sunshine. The general atmosphere is always calm and relaxed. The property is very nice with a grand entrance hall.
10 August 2019
Thank you to Wilbury! I cannot praise it highly enough. My mums stay at Wilbury was very short. However, the level of care she received and the level of assistance I received went above and beyond all expectations. The manager is so helpful, and really really cares, this reflects through every aspect of Wilbury. He walked me through every part of my mum's care there. Always having time for me and any questions in his very busy day. The staff are so friendly and professional. The whole place has a lovely atmosphere. It felt like home for my mum and home for me when I visited her.
26 June 2019
I am so glad I found the Wilbury for my mum. The staff are brilliant, friendly, thoughtful, patient and caring. They treat mum with great kindness and respect. We are made to feel welcome when we visit and a cup of tea and biscuits are always offered. The care manager is excellent. He welcomed mum from the very first meeting and has made her feel special and cared for. He always makes time for you and has done more to improve mum's health and well being than any other professional we have dealt with. The rooms are light and airy and there is a lovely garden for residents and visitors to enjoy. I have peace of mind knowing that my mum is safe and well cared for and that the staff will keep me informed.
16 May 2019
Very good care and good staff.
17 April 2019
Accommodation excellent. Care faultless. Food very good.
07 February 2019
I have been here for nearly 5 1/2 years. I have been treated top grade all the time. May it continue. Aged 92.
15 May 2018
Excellent, caring and thoughtful support for our mother. Regular committed staffing. Good food and a good range of activities. Communications regular and specific help was provided around a significant operation and medical follow up. Consultation around needs, expectations, changes in condition all excellent.
13 April 2018
My husband came to Wilbury in September 2017. He was very poorly indeed. From the moment we arrived, we were greeted warmly and I knew it was the right decision to have made. Throughout his time here he has the feeling of security and whatever the day might hold there is always someone there for him with a kind word a reassuring touch and a feeling that he is important to them. There is fun too and on several occasions, I have joined the party goers. It's a pleasure to see and hear so much laughter about the place. Every one of the staff has the personal touch and time to give even when they are so busy. It's such a super place.
22 March 2018
I have been very well cared for, for which I have felt grateful. The carers have been ready to help at all times, with anything for each of us showing no preference. They are sensitive to the difficulties some of us have and are careful not to embarrass anyone. With such care each of us is comfortable and can relax.
09 March 2018
I am now in my 92nd year having enjoyed a very full life happier and more successful than I either expected or deserved. Nonetheless, I count the three and a half years at Wilbury as amongst the happiest. This is a large townhouse extended and updated with a lovely garden. Newsagent, church, county cricket ground and very hospitable pub are still within walking distance. But it is the very friendly and competent staff who really make this such an outstanding home. Perhaps most of all it is due to an inspirational manager whose unfailing warmth and good humour is reflected in the way we all treat each other.
12 January 2017
I have stayed at some top hotels but Wilbury is far the best in every way "like a top hotel" (5 star) The staff work very hard each day.