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86 Mill Road, Burgess Hill, RH15 8DZ
View Full Details of Edward HouseLatest Reviews for Edward House
18 June 2024
I have rated it 4/5 as the overall score, as we are a recently new user of this service, so we have little experience to go on. However, the experience for the last 3 weeks that we have been associated with Edwards House suggests it's a nice place to be. However the facilities are tired and could do with some modernisation, but this does not reflect on the carers competence and caring attitude. I don't really know about the activities laid on as yet, but I understand that they are designed to also help with the mental well-being of the residents, which is a good thing. My observation about the team (Management and Staff) at Edwards House is that they offer a first-class service.
04 June 2024
My brother has been in Edward House for nearly 18 months, and we are very pleased with the way he is looked after, The manager and her team are very supportive, kind, caring, compassionate and helpful, not just to him but to us as well. We cannot praise the residence enough for always being pleasant, cheerful and welcoming, keeping us up to date with events. My brother is quite settled now and is happy with his life in Edward House which gives us peace of mind knowing he is so well looked after.
22 May 2024
My mother has been in Edward House for 18 months now. My sister and I are very pleased with the care she receives. Her room is bright and comfortable. The staff are all very welcoming and very supportive to us as well as my mother. We feel comfortable ringing to discuss anything and the staff equally informs us of any health issues or problems that may arise. They obviously have got to know her very well. The location is perfect being within an area she has known for 70 years and easily accessible for us. A lovely home.
14 December 2023
Staff are always helpful and caring to my mother. They make my mother as comfortable as she can be with her dementia which can obviously be challenging. The food and facilities are good and the location of the house is also very convenient.
12 December 2023
From my initial meeting with the manager at Edward House when she assessed my dad in the hospital, we have been treated with the utmost respect and consideration. The staff at Edward House are kind, caring and compassionate to my dad and also to us as a family. My dad has settled in really well and I would not hesitate to recommend Edward House to others looking for a care home.
12 December 2023
My husband came to Edward House in September and I have had such support from all members of staff with him settling into his new home. It was one of the hardest things I've had to do, but they have treated him with so much care and kindness that I know he is happy and safe.
11 December 2023
The home is fairly basic but has a homely feel. The staff are absolutely wonderful. Kind, caring and welcoming. There's always plenty of tea and biscuits! They provide activities such as exercise classes and bingo. My dad always enjoys the Skittles competition. They hold celebratory events such as summer BBQs and families are very welcome. The food is wholesome, homely meals which again my dad enjoys, and he loves his cooked breakfast!
08 December 2023
My mother has settled very well in Edward House, the kindness and care she receives are wonderful, and she is happy I can ask for nothing more. I feel she is safe, and therefore I don’t worry about her, I know she’s in the best place possible.
08 December 2023
Staff are friendly and welcoming, and always have a smile for you. My brother “loves” the food and is very comfortable and well looked after. He is warm, well-fed, and above all else, he is “safe”. Thank you all.
19 December 2022
Very warm welcome. Everywhere was spotlessly clean. Offered a coffee. Initial telephone call was very helpful.
20 January 2021
A very big thank you to the manager and all the amazing staff at Edward House. Your thoughtful, kind and caring manner shows in everything you do for Mum. I know Mum is happy and well looked after. Thank you.
22 February 2019
Mum spent three weeks convalescing here following an operation and was very happy. She settled extremely quickly; staff were very efficient and caring and Mum was made to feel like one of the family. Having been reluctant to go here initially, Mum was reluctant to leave! We would have no hesitation in placing her, here again, should she require respite or longer-term care, and the family would like to thank the team at Edward House for their kindness and for providing us with peace of mind.
13 December 2018
After visiting many care homes, this one stood out due to caring staff, happy residents, along with cleanliness and a lovely homely feel. My aunt is thriving and is very happy there, even in the short space of time she has been there.
26 November 2018
Very pleased with all aspects of care my wife is receiving at Edward House. Good food and entertainment and excellent staff.
20 August 2018
The care home requires updating in a number of areas. The bathroom and shower look very old, the décor is tatty and the rooms need refurbishing. We pay £850 per week and although the staffing and meals are generally good this does not represent good value for money.
23 July 2018
Mum has settled very well into this lovely care home and seems very happy. The staff are very caring and are all very approachable. The food is good, my dad has been invited to have dinner with my mum this Wednesday.
23 July 2018
My mum seems happy in Edward House and the staff are very caring and compassionate. She is more content now.
04 July 2018
It will be coming up to three years since my mother arrived here. Not her choice to leave her house but due to dementia and wandering in the road outside, her safety was in question. She settled in after a couple of weeks and now is very happy and content, mainly due to the very caring nature of the staff! We visit at least every week to see a happy person, in her own world mentally and often in somebody else’s clothes. Seemingly going on forever (96 last April) but she is not the Mum I knew, which is very sad!
04 July 2018
Overall, we are very satisfied with the care our relative receives at Edward House.
26 June 2018
I have always found the staff at Edward House are very friendly and welcoming. They are very attentive to any requests from mum and are often checking on her. I feel that even though they have a lot to do they are always keeping mum in their sight. As soon as she goes to move, someone is there to help her. The care and compassion I see is very reassuring for me to know that mum is well looked after. I can't wait for more.
Latest Reviews for Edward House
18 June 2024
I have rated it 4/5 as the overall score, as we are a recently new user of this service, so we have little experience to go on. However, the experience for the last 3 weeks that we have been associated with Edwards House suggests it's a nice place to be. However the facilities are tired and could do with some modernisation, but this does not reflect on the carers competence and caring attitude. I don't really know about the activities laid on as yet, but I understand that they are designed to also help with the mental well-being of the residents, which is a good thing. My observation about the team (Management and Staff) at Edwards House is that they offer a first-class service.
04 June 2024
My brother has been in Edward House for nearly 18 months, and we are very pleased with the way he is looked after, The manager and her team are very supportive, kind, caring, compassionate and helpful, not just to him but to us as well. We cannot praise the residence enough for always being pleasant, cheerful and welcoming, keeping us up to date with events. My brother is quite settled now and is happy with his life in Edward House which gives us peace of mind knowing he is so well looked after.
22 May 2024
My mother has been in Edward House for 18 months now. My sister and I are very pleased with the care she receives. Her room is bright and comfortable. The staff are all very welcoming and very supportive to us as well as my mother. We feel comfortable ringing to discuss anything and the staff equally informs us of any health issues or problems that may arise. They obviously have got to know her very well. The location is perfect being within an area she has known for 70 years and easily accessible for us. A lovely home.
14 December 2023
Staff are always helpful and caring to my mother. They make my mother as comfortable as she can be with her dementia which can obviously be challenging. The food and facilities are good and the location of the house is also very convenient.
12 December 2023
From my initial meeting with the manager at Edward House when she assessed my dad in the hospital, we have been treated with the utmost respect and consideration. The staff at Edward House are kind, caring and compassionate to my dad and also to us as a family. My dad has settled in really well and I would not hesitate to recommend Edward House to others looking for a care home.
12 December 2023
My husband came to Edward House in September and I have had such support from all members of staff with him settling into his new home. It was one of the hardest things I've had to do, but they have treated him with so much care and kindness that I know he is happy and safe.
11 December 2023
The home is fairly basic but has a homely feel. The staff are absolutely wonderful. Kind, caring and welcoming. There's always plenty of tea and biscuits! They provide activities such as exercise classes and bingo. My dad always enjoys the Skittles competition. They hold celebratory events such as summer BBQs and families are very welcome. The food is wholesome, homely meals which again my dad enjoys, and he loves his cooked breakfast!
08 December 2023
My mother has settled very well in Edward House, the kindness and care she receives are wonderful, and she is happy I can ask for nothing more. I feel she is safe, and therefore I don’t worry about her, I know she’s in the best place possible.
08 December 2023
Staff are friendly and welcoming, and always have a smile for you. My brother “loves” the food and is very comfortable and well looked after. He is warm, well-fed, and above all else, he is “safe”. Thank you all.
19 December 2022
Very warm welcome. Everywhere was spotlessly clean. Offered a coffee. Initial telephone call was very helpful.
20 January 2021
A very big thank you to the manager and all the amazing staff at Edward House. Your thoughtful, kind and caring manner shows in everything you do for Mum. I know Mum is happy and well looked after. Thank you.
22 February 2019
Mum spent three weeks convalescing here following an operation and was very happy. She settled extremely quickly; staff were very efficient and caring and Mum was made to feel like one of the family. Having been reluctant to go here initially, Mum was reluctant to leave! We would have no hesitation in placing her, here again, should she require respite or longer-term care, and the family would like to thank the team at Edward House for their kindness and for providing us with peace of mind.
13 December 2018
After visiting many care homes, this one stood out due to caring staff, happy residents, along with cleanliness and a lovely homely feel. My aunt is thriving and is very happy there, even in the short space of time she has been there.
26 November 2018
Very pleased with all aspects of care my wife is receiving at Edward House. Good food and entertainment and excellent staff.
20 August 2018
The care home requires updating in a number of areas. The bathroom and shower look very old, the décor is tatty and the rooms need refurbishing. We pay £850 per week and although the staffing and meals are generally good this does not represent good value for money.
23 July 2018
Mum has settled very well into this lovely care home and seems very happy. The staff are very caring and are all very approachable. The food is good, my dad has been invited to have dinner with my mum this Wednesday.
23 July 2018
My mum seems happy in Edward House and the staff are very caring and compassionate. She is more content now.
04 July 2018
It will be coming up to three years since my mother arrived here. Not her choice to leave her house but due to dementia and wandering in the road outside, her safety was in question. She settled in after a couple of weeks and now is very happy and content, mainly due to the very caring nature of the staff! We visit at least every week to see a happy person, in her own world mentally and often in somebody else’s clothes. Seemingly going on forever (96 last April) but she is not the Mum I knew, which is very sad!
04 July 2018
Overall, we are very satisfied with the care our relative receives at Edward House.
26 June 2018
I have always found the staff at Edward House are very friendly and welcoming. They are very attentive to any requests from mum and are often checking on her. I feel that even though they have a lot to do they are always keeping mum in their sight. As soon as she goes to move, someone is there to help her. The care and compassion I see is very reassuring for me to know that mum is well looked after. I can't wait for more.